AltaPoint is an ICD-10 and CMS-1500 compliant practice management system and can be deployed both on-premise and in the cloud. The software has a built-in H7 interface, which gives users the flexibility to use third-party electronic health record (EHR) and other applications. The solution offers an interface with practice fusion and amazing charts EHR vendors without requiring a third party application.
AltaPoint offers features such as appointment and scheduling, authorization tracking, patient profile management, advance claim management, collection modules and inventory management. It has a practice spotlight feature, which provides users with a one-shot view of critical practice statistics, such as daily patient count, billable work, daily revenue from co-payers, and payments.
AltaPoint provides multi-provider scheduling, revenue cycle management, insurance billing and practice analysis. E-prescribe option allows users to send orders and refills to over 70,000 pharmacies nation-wide. AltaPoint provides mobile applications for android and iOS application such that users can access solution from anywhere.
Elizabeth H. Secteur: Cabinets médicaux Nombre d'employés: 2-10 employés
17/11/2016
17/11/2016
I have used Altapoint Medical - The Patient Accounting, MANAGEMENT software since 1999. I have found the software the most user friendly of all of the programs I have tried and unwisely spent many dollars unnecessarily.
I never had to pay for on site training. I did pay for initial backup support time for a few months in 1999.
The multi user software has away of making all staff accountable and work as a team.
I purchased one upgrade in about 2012 and went to a single user license with my downsizing for family reasons. I had no problems.
I have also used APEX EDI clearing House since my inception with Altapoint. I have more support and one on one help with APEX EDI than any one can imagine with getting all ERA'S in one sight. I continue to pay a monthly fee for all clearing House services & support I need.
I will always be thankful for the opportunity to work with both Altapoint Medical & APEX EDI. In today's times it is hard to feel you have a partner with your best interest in mind. My Altapoint Patient Management system has always made me feel I truly worked with a dedicated Team.
Not paying monthly fees for use of a Medical Billing software that can be purchased. Today every one is making money off of patient care, I preferred to buy the software like any Microsoft Office software & pay for support if needed. Microsoft send free upgrades constantly and offers free support. With the onset of HIPPA, constant changes in federal regulations mandating use of new hardware and software to be able to provide care for patients, along with reimbursement rates less than those of 1990 continues. Consider all if not most Medical Patient Management Software vendors now want Physicians to sign contracts for monthly fees. My Altapoint - Apex EDI system may be one of the few software Merchants not praying on practices charging monthly contract fees to use software that should be purchasable for a small fee.
Altapoint may want to offer monthly fees and cloud based services as other Medical Software Merchants do soon. I would encourage every one to ask about purchase prices for what ever "license" offered. Get copies of "Owner's Manuals" as part of the software even if downloadable.
Ask about support service fees separately. Should you really need them from a quality Company product?t. Consider the last time you payed Microsoft for an update.
Don't be pressured by any one. Keep the best interest of your patients, staff and their families as well as your loved one as determining factors in looking at your needs. There are alternatives. (Seems the Federal Government could be providing what is legislated.)
Brett F. Secteur: Cabinets médicaux Nombre d'employés: 2-10 employés
08/08/2018
08/08/2018
Good starter software because the company will walk you thru whatever and whenever.
The support from the company is amazing. They are always there to help and if not they will get back with you quickly.
Its the same price as most others out there and doesn't have all the bells and whistles. Only reason we changed was because of the want for EHR.
A.h N. Secteur: Cabinets médicaux
06/06/2016
06/06/2016
Easy to use,although we use it only for patient management and not insurance billing
The product is good, the support was also good until now. I have used Altapoint for more than 12 years and hosted my purchased system and gradually upgraded to Altapoint 11. I do not need any upgrade since I use it just for patient management, but now that I need small technical support the vendor would not support,although that I paid for support of the same problem 1 month ago. They want me to upgrade to their online version that I do not want for patient privacy and HIPPA concern.
Do not get a software that does not give you support as long as you are using the software. I have also patient privacy and HIPPA concern on online software.
Rosemary G. Secteur: Cabinets médicaux Nombre d'employés: 201-500 employés
06/02/2018
06/02/2018
I WILL GIVE THIS REVIEW AT A MIDDLE POINT JUST BECAUSE IT DOES HAVE A GOOD NAVIGATION SYSTEM. EASE OF USE
MY EMPLOYEES AND I WOULD ALL AGREE THAT THE GLITCHES ARE WHAT MADE THIS PROGRAM HARD TO USE AND IT GLITCHED A LOT.
Michael U. Secteur: Cabinets médicaux Nombre d'employés: Auto-entrepreneur
09/08/2017
09/08/2017
-Relatively straight forward to use
-cloud-based system available, with free upgrades (for now)
-relatively inexpensive for startups
-it seems like they're rolling out mobile access
-good customer service
-navigating from section to section is slow and cumbersome
-random freezes
-can't see details from previous notes easily
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