--- description: Avis sur YouScan : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: YouScan | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Outils de suivi des réseaux sociaux](/directory/4221/social-media-monitoring/software) > [YouScan](/software/310323/youscan) # YouScan Canonical: https://www.softwareadvice.fr/software/310323/youscan Page : 1/6\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/310323/youscan?page=2) > YouScan est une plateforme de veille sur les réseaux sociaux basée sur le cloud, qui aide les entreprises à déterminer l'opinion de leurs clients et à gérer la réputation de leur marque. Les entreprises peuvent visualiser les habitudes de consommation des produits, effectuer une analyse de la concurrence, déterminer le profil de l'acheteur, découvrir des influenceurs et évaluer la visibilité de la marque. L'application permet aux professionnels de découvrir des éléments positifs et négatifs et d'y répondre en temps réel. Grâce à la fonctionnalité d'analyse visuelle basée sur l'IA (intelligence artificielle) de YouScan, les professionnels peuvent détecter des logos, des activités, des objets et des informations démographiques à partir d'images. Les utilisateurs peuvent recueillir des mentions de marque par mots-clés, logos ou texte et utiliser des balises pour trier les mentions dans des catégories personnalisées. Les spécialistes du marketing peuvent créer un espace virtuel personnel et suivre les conversations sur les marques ou les évènements sur les réseaux sociaux, les forums, les blogs et d'autres sources. YouScan s'intègre à plusieurs applications tierces de CRM (Customer Relationship Management), de centre d'assistance et de messagerie. Les tarifs sont disponibles sur demande et l'assistance est proposée par téléphone, e-mail et via une documentation. > > Conclusion : 124 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 124 Avis | | Simplicité d’utilisation | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: YouScan - **Pays**: Egkomi, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Prix à partir de**: 499,00 $US - **Type de licence**: (pendant l'essai gratuit) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, arabe, arménien, azerbaïdjanais, bengali, birman, bulgare, catalan, chinois traditionnel, coréen, croate, danois, espagnol, finnois, français, grec, géorgien, hindi, hébreu, indonésien, italien, japonais, kazakh, letton, macédonien, malais, malayalam, mongol, néerlandais, ourdou, ouzbek, persan, polonais, portugais, roumain, russe, serbe, slovène, suédois, tadjik, tamoul, tchèque, thaï, turc, turkmène, ukrainien, vietnamien - **Pays disponibles**: Afrique du Sud, Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Argentine, Aruba, Australie, Autriche, Bahamas, Bahreïn, Barbade, Belgique, Belize, Bermudes, Biélorussie, Bolivie, Bosnie-Herzégovine, Brésil et 91 de plus ## Fonctionnalités - @mentions - API - Alertes mobiles - Alertes par e-mail - Alertes/Notifications - Analyse de la concurrence - Analyse des campagnes - Analyse des sentiments - Analyse des tendances - Analyse du public - Analyse visuelle - Benchmarking - Ciblage du public - Collecte de données multicanal - Contrôles/Permissions d'accès - Création de tableaux de bord - Engagement des clients - Filtrage - Filtrage des mots-clés - Gestion de contenu ## Intégrations (9 au total) - API - Creatio - Freshdesk - HubSpot Service Hub - Lovable - Lumen by Talkwalker - Microsoft Teams - Sprout Social - Zendesk AI ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Chat ## Category - [Outils de suivi des réseaux sociaux](https://www.softwareadvice.fr/directory/4221/social-media-monitoring/software) ## Catégories connexes - [Outils de suivi des réseaux sociaux](https://www.softwareadvice.fr/directory/4221/social-media-monitoring/software) - [Logiciels d'analyse des réseaux sociaux](https://www.softwareadvice.fr/directory/3525/social-media-analytics-tools/software) - [Logiciels d'e-réputation](https://www.softwareadvice.fr/directory/4509/reputation-management/software) - [Logiciels de social listening](https://www.softwareadvice.fr/directory/4477/social-listening-tools/software) ## Logiciels similaires 1. [Brandwatch](https://www.softwareadvice.fr/software/191170/brandwatch) — 4.2/5 (255 reviews) 2. [Sprout Social](https://www.softwareadvice.fr/software/423495/sprout-social) — 4.4/5 (609 reviews) 3. [facelift](https://www.softwareadvice.fr/software/83880/facelift-cloud) — 4.4/5 (131 reviews) 4. [Reputation](https://www.softwareadvice.fr/software/171769/reputation-com) — 4.4/5 (184 reviews) 5. [Mention](https://www.softwareadvice.fr/software/141322/mention) — 4.7/5 (288 reviews) ## Avis ### "YouScan is Essential for Analyzing TikTok" — 5.0/5 > **Jack** | *11 mai 2026* | Études de marché | Taux de recommandation : 9.0/10 > > **Avantages**: We originally subscribed to YouScan for its TikTok data, this is where it helps us the most, but we have found it to be very useful with Instagram, Reddit, YouTube, and X data as well. We use a variety of listening tools in our work, depending on the client and the type of project but because TikTok has become so hard to ignore if you’re trying to understand how people talk about brands online, YouScan has proven essential to our work. So much conversation happens on TikTok first, so having access to this data makes our work easier. Additionally, we’ve used YouScan for review data. That has been helpful on a few projects where social posts alone didn’t tell the full story. Reviews can reveal a different kind of user feedback, and aids our analysis alongside social conversations. In general, we keep track of what platforms are building and improving on over time. Our work changes from project to project, so it helps when a tool keeps adding new features and expanding what it can do. > > **Inconvénients**: Our team tends to do fairly deep analysis, and we usually combine several data sources together. Because of that, we often export data and work with it in other systems. Some built-in AI features are less important for our workflow since we’re already processing the information in other ways. Another thing we noticed while testing visual logo detection is that it needs some careful setup. If a logo shape is very simple, it can sometimes match things that aren’t actually related. That’s not unusual for visual recognition tools, but it does mean you need to spend some time cleaning up the search. Lastly, we have run into some challenges with the time required for historical collection. While timing can vary depending on the complexity or size of a topic, these inconsistencies can sometimes lead to analyses being completed down to the wire. > > Most of the work we do falls into a few patterns. Sometimes we analyze how conversation around a brand has changed over time while other times we monitor hot topics or viral content so clients can react quickly if something starts gaining traction online. With YouScan granting us access to TikTok data, we are able to consistently stay on top of the latest trends and flag important conversations happening in the moment. In addition to looking at specific brands and products, we also use listening tools for exploratory research projects. For example, looking at how people talk about certain trends or topics online. Having these additional data sources makes our job of quantifying and analyzing trends infinitely easier. Overall, YouScan has become a tool essential to our analysis. It doesn’t replace everything else, but it fills some key gaps and grants us another way to understand what people are saying online. ----- ### "Powerful Monitoring Tool for Global Brand Tracking" — 5.0/5 > **Nikolaas** | *2 juin 2026* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: YouScan helps us monitor brand mentions and online discussions across multiple countries, languages, and platforms from a single dashboard. The mention detection is very fast and often identifies new conversations sooner than other tools we have used. We also appreciate the advanced filtering options, sentiment analysis, and the continuous improvements made to the platform over time. > > **Inconvénients**: One area for improvement would be giving users more control over language and regional settings directly from the frontend. For example, it would be helpful to configure an account to automatically use a specific market setting, such as Singapore, without requiring backend adjustments. > > Our overall experience has been very positive. We have used YouScan for nearly two years to support online reputation management and social listening across multiple international markets. The platform is reliable, easy to use, and provides valuable insights that help us monitor conversations, identify trends, and react quickly to important mentions. The support team has also been responsive and open to feedback throughout our collaboration. ----- ### "A Game-Changer in Social Listening & Visual Insights" — 5.0/5 > **Sage** | *17 septembre 2025* | Marketing et publicité | Taux de recommandation : 7.0/10 > > **Avantages**: YouScan has completely transformed the way our team approaches social media monitoring. It’s not just another listening tool—it’s a platform that actually delivers intelligence we can act on. The biggest game-changer for us has been the logo recognition feature. We’re now uncovering brand mentions in user-generated content that would’ve flown completely under the radar before. This has helped us surface valuable insights and even detect high-profile mentions that were previously invisible to traditional text-based tools. We’ve used other platforms in the past, but none have come close to what YouScan offers in terms of visual analysis and AI-driven context. It’s helped us spot trends earlier, understand how our brand is being seen and shared, and even flag emerging opportunities or risks—all in real time. Simply put, YouScan has raised the bar for what we expect from a social listening platform. It’s become an essential part of how we track our brand presence and stay ahead in an increasingly visual online world. > > **Inconvénients**: I don't like that YouScan charges per feature - it would be much nicer if features were inclusive with builds within that. > > Overall, our experience has been great. The features have set our team apart and the YouScan team has been nothing but great to work with\! ----- ### "Unmatched Data Sources and User-Friendly Experience with YouScan" — 4.0/5 > **Valdir** | *22 juin 2026* | Études de marché | Taux de recommandation : 9.0/10 > > **Avantages**: YouScan offers more information sources that are not available in other tools, like TikTok content and the ability of integrating Google Maps reviews, among others. It is a very user-friendly platform. The fact that mention volume increases do not affect the project quotas is also a strenght. Customer Support has been very helpful and has addressed our questions and needs promptly. > > **Inconvénients**: The number of queries (in all plans) is very limited, which implies combining several projects into one query. This is not ideal for a medium or large operation, at least for agencies. Most other tools are not as restrictive on this matter, or don't have any limits. The "Search" tool (outside the Topics) provides very limited information since the sample is so small. Therefore it's useful only for very large volumes or for the mentions number. It is not competitive vs other platforms like Talkwalker. The AI (Copilot) integration within the dashboards could improve to include overiews of the general topic, instead of only specific highlights. > > YouScan has been a very good addition to our social listening toolkit, offering us added coverage, ease of use and very helpful customer service. ----- ### "A monitoring tool designed to support professionals in their work" — 4.0/5 > **Alessandra** | *20 mars 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Among the main strengths are certainly its ease of use, combined with the ability to carry out different types of analysis thanks to access to an extensive database. The application of filters is particularly valuable, as it allows users to select the desired level of analytical detail and offers a high degree of customization. In addition, the Insight Co-pilot feature helps quickly retrieve information and supports high-quality qualitative analysis. > > **Inconvénients**: One weakness I noticed lies in the limitations of Instagram monitoring, which depends on the presence of hashtags in posts and therefore narrows the overall monitoring scope. > > I use YouScan for work on a daily basis and, overall, I am very satisfied with it. Having also tried other monitoring tools, I would recommend YouScan to anyone who needs to carry out social listening analyses, whether simple or complex. The interface works well and its monitoring capabilities are strong. The platform offers a high degree of customization, meeting virtually any analyst’s needs. On the few occasions when my team and I needed support, we received it quickly. For all of these reasons, I can say that my overall experience has been excellent. ----- Page : 1/6\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/310323/youscan?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/310323/youscan) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées