AZZLY Rize


AZZLY Rize - Logo

 

55 avis (4/5)
 

AZZLY Rize is a cloud-based electronic health record (EHR) and revenue cycle management (RCM) solution for small, medium, and large behavioral health and addiction treatment organizations. Key behavioral healthcare features include e-check-in, scheduling, appointment reminder, EHR, treatment plans, progress notes, outcome measurement tools, medication management, withdrawal management, e-prescribing, EPCS, PDMP, patient communication tools and electronic billing and claims submission.

AZZLY Rize is customizable to support each organization’s levels of care and programs. Conversion has been made easy and most facilities “go live” within 30, 60, to 90 days depending on the number of staff and locations. High focus on education and training super-users. Proficiency certificates available.

AZZLY Rize is CARF and Joint Commission compliant. DSM-5 and ICD-10 diagnostic codes are included. Clinicians and staff can receive automatic updates alerting them to unfinished tasks, and supervisors have view and manage privileges for all staff and all locations. Internal messaging for compliant staff communications and supervisory review.

AZZLY Rize is an all-in-one solution, tying documentation and medical records together with claims submissions. UR specialists, billers, administrators, and owners have one-click access to all reports and analytics. The RCM workflow has easy to read red, yellow, and green alerts, reducing billing errors. Users have access to AZZLY claim wizard and charge master to stay on top of reimbursements.

24/7 customer service and support, online or onsite training offered.

AZZLY Rize offers a basic, premium, or enterprise package that includes a monthly per-user subscription.

 

AZZLY Rize - AZZLY Rize calendar appointments
 
  • AZZLY Rize - AZZLY Rize calendar appointments
    AZZLY Rize calendar appointments
  • AZZLY Rize - AZZLY Rize E-charts
    AZZLY Rize E-charts
  • AZZLY Rize - AZZLY Rize E-chart filters
    AZZLY Rize E-chart filters
  • AZZLY Rize - AZZLY Rize patient list and photo view
    AZZLY Rize patient list and photo view
  • AZZLY Rize - AZZLY Rize patient filters
    AZZLY Rize patient filters
  • AZZLY Rize - AZZLY Rize reports
    AZZLY Rize reports
Système(s) d'exploitation pris en charge :
Windows 7, Windows Vista, Windows XP, Mac OS, Navigateur web (indépendant du système d’exploitation), Windows 2000, Windows 8, Windows 10

55 avis sur AZZLY Rize

 

Leslie T. Secteur: Psychologie Nombre d'employés:  13-50 employés Nombre d'employés:  13-50 employés

04/04/2017

04/04/2017

Provenance de l'avis : Capterra

We are committed to Azzly

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

Customer support is absolutely a must for our organization. We rely on experts in the field. We don't have time to know everything about everything. We find people we trust who know how to do what we don't know how to do. Azzly is one of those experts who we have learned we can trust. They are a member of our Team. When a Therapist has a problem entering in a note or changing a diagnosis, Azzly is who they call and the problem is resolved. If the Billing Specialist is having a problem getting a claim to process, Azzly is who she calls and Azzly support team is there to help her figure it out. Is Azzly problem free - NO, however, they are committed to helping us work out any "bugs" in the system and/or tailor the program to meet our specific needs.

Avantages

It is an "All in One" program; combines Scheduling, Financial, Clinical, & Medical charting

Inconvénients

For some reason, when a client pays for services, even though we enter the Therapist's name we cannot pull a report that shows what has been paid by Therapist. We pay our therapists based on what was paid for the month and we have to manually calculate it. I really don't understand why we can't pull a report sorting by Therapists paid.

Traduire en français

Réponse : AZZLY 11/04/2019

Leslie, we are so happy to have had your business these last few years. You had some concerns about the ease of use a couple years ago, and we're glad to report that our updates since have addressed many of the issues you brought up! Our latest update to AZZLY Rize has a robust and VERY customizable library of reports and our new filters make it easier than ever. New customers have been vocal about their pleasure with the ease of use.

Deanne D. Secteur: Psychologie Nombre d'employés:  13-50 employés Nombre d'employés:  13-50 employés

19/06/2019

19/06/2019

Provenance de l'avis : Capterra

Rize Review

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

I want to say the staff is absolutely wonderful, they are available at all times and quick to respond. They are very friendly and professional.

Avantages

Easy to use and navigate, and the company is always working hard to make improvements. The staff listens to feedback and seem genuinely concerned to resolve any issues.

Inconvénients

Information that you are currently entering can be lost if connection to internet is broken
Documents have to be locked before you sign.

Traduire en français

Réponse : AZZLY 25/06/2019

YES! Thank you, Deanne. We are so glad that our software and our Client Services support have been a value for you.

Holly S. Secteur: Psychologie Nombre d'employés:  51-200 employés Nombre d'employés:  51-200 employés

10/03/2020

10/03/2020

Provenance de l'avis : Capterra

Azzly gets it done!

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

It’s a huge improvement over Tier, but not as ‘there’ as it can be.

Avantages

Azzly is a major improvement over the Tier program we once used. I can get group notes in much faster.

Inconvénients

I do not care for the strange way of entering Dap notes. Why is it necessary to go into that weird window, enter the EME #, select forms, etc?

Nathan S. Secteur: Hôpitaux et soins de santé Nombre d'employés:  13-50 employés Nombre d'employés:  13-50 employés

31/01/2020

31/01/2020

Provenance de l'avis : Capterra

Versatile and well developed

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

We have been able to collaborate with our team 1000% better for better delivery of service and communication to insurance companies.

Avantages

Secure online and very functional. We are a smaller company and have some specific needs that AZZLY has done a fantastic job of delivering solutions proving that we are important to them as a customer.

Inconvénients

The only thing that I find challenging is the printing of medical records.

Traduire en français

Réponse : AZZLY 04/02/2020

Thank you, Nathan. We're so glad to have been a value to your company.
Thank you for your review. Your feedback is important to us. It's how we get better.

Utilisateur vérifié Secteur: Psychologie Nombre d'employés:  13-50 employés Nombre d'employés:  13-50 employés

26/04/2019

26/04/2019

Provenance de l'avis : Capterra

Ongoing challenges

Traduire en français
Simplicité

 

Fonctionnalités

 

Qualité du produit

 

Rapport qualité-prix

 

Support client

 

Simplicité
Simplicité
Fonctionnalités
Fonctionnalités
Rapport qualité-prix
Valeur
Support

For as much as it costs, I would expect something amazing. AZZLY is not amazing. When it works, it's okay. I dread receiving an email notification that updates are coming because that frequently results in glitches that prevent clinicians from being able to document their sessions in real time or in the case of the most recent update, have to recreate work they've already done. I have seen hours of work disappear from the screen, only to have to be reentered. This has resulted in clinicians having to be paid for additional work hours because AZZLY wasan't working during their scheduled hours. I have been treated condescendingly by support staff when the software was not functioning. I am not aware of AZZLY offering to cover any of the additional costs or even to credit any of the fees when their software falls short, just an embarrassed apology from customer service.

Avantages

I can access my work from any internet connection

Inconvénients

It is not user friendly and frequently causes decreased productivity.

Traduire en français

Réponse : AZZLY 30/04/2019

We would like to reach out and review the issues that you are having so we can improve your user experience. Please contact [email protected] so you can show us first hand what you are experiencing. We will also have one of our tech team on with us in case it is a browser or setting issue. We appreciate your sharing and we will dedicate the time to resolve if you reach out.