eWay-CRM

Avantages

de toutes les fonctionnalité existantes dans cette application, celle qui me semble meilleures est la récupération des leads. car cela donne des opportunité de les avoir en clients dans les prochaines étapes

Inconvénients

Au début on pourrait se perdre mais après une bonne dose de formation il est agréable de l'utiliser

Avantages

It is integrated with the Outlook - no other application needed. Integration with the MS Office completely. Mobile application available and works.

Inconvénients

Sometimes slowing down or reducing performance of Outlook.

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

eWay is by far the best CRM integrated in Microsoft Outlook. We were really screening the market for a CRM who is truly integrated into Microsoft Outlook, and the one that does it all right is eWay-CRM.

One of the best features is the possibility to design the forms and the fields that you need by yourself without any coding. And this also includes automated actions.

Inconvénients

There's nothing that we don't like. We have a server license that we host by ourselves with around 110 users. Sometimes the speed of the software is a bit slow for my opinion, but this could also rely on our server capacity and not on the software.

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

It is possible to trace an enquiry logged and see all relevant documents on one enquiry

Inconvénients

Fact that things duplicate themselves likes e-mails and documents in task but also placed on deal or contact while you can not create a second and so forth deal for the same client with the same e-mail address, you must delete e-mail address and add into notes

Avantages

The flexibility, I could set it up to answer all my needs as an insurance broker

Inconvénients

The price, its a great product but it is expensive.

Avantages

works on top of outlook
it can be adjusted to our needs

Inconvénients

mobile app
some customizations that are impossible of doing
not being able to have a trigger with Zapier

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

Easy way to save, link, forward emails. Tasks, projects easy way to keep notes.

Inconvénients

If you perhaps save a document incorrectly - I cant find it again.
Passwords at all the documents is annoying when opening

Avantages

Everybody can use it in office - highly recommended for remote working.

Inconvénients

Can be tricky to learn - you have to take time to learn how to navigate

Avantages

easy to use, very practically integrated into the MS Outlook

Inconvénients

There were sometimes technical problems, when MS Outlook ban the e-way add-in.

Avantages

All information about orders and communication between customers and our company. Availability on both PC and phone.

Inconvénients

I would like to be able to mark projects with different colors that would indicate a certain status

Avantages

Outlook integration, Kanbanview in Online Version (would be great in Desktop Version)

Inconvénients

not easy possible to have different accounts (e.g. 2 enterprise, 12 private)

Avantages

I highly recommend e-Way for sales tracking and lead management. It has transformed our sales process with its user-friendly interface, comprehensive features, and seamless integrations. e-Way is a game-changer for any sales team.

Inconvénients

Repoting seems to be a little bit complicated.

Alternatives envisagées 

Pourquoi passer à eWay-CRM

Avantages

The integration inmy office and outlook seems perfect

Inconvénients

nothing, all what it have is perfect for my work

Alternatives envisagées 

Pourquoi choisir eWay-CRM 

Pourquoi passer à eWay-CRM

Avantages

Simplicity and clarity. Easy assignment of tasks, overview of projects.

Inconvénients

Time planning of work (but this is determined by the type of work performed)

Avantages

easy to use system as long as you dont make any mistakes.

Inconvénients

accidentally removed a field from the system and to have it restored would cost us a support fee..

Avantages

Simplicity and flexibility of the system.

Inconvénients

The company could provide consulting services before and during system deployment.

Avantages

I was already happy with this product, but eway online is growing with new features like views sharing / email history sync and that was also a big help. I am also excited with the latest AI features like email summary or task suggestions - this will be a huge time saver. I had a chance to try it out and it looks correct, hopefully these AI features will grow even more over time.

Inconvénients

Lately I sometimes had to login every week to use the preview panel, which is a bit frustrating. But no other issues.

Avantages

Integration in Outlook. Could be modified from our side. Mobile phone app. Imports and exports of data.

Inconvénients

Some modifications need to be done by creator and you have to pay fees.

Avantages

- User friendly enviroment
- Everything about company projects is placed on one place and accessible for anyone who has rights
- Nice and helpfull customer support

Inconvénients

- For correct work you need to set rights for every user, kategory (group of users) without mistake (its not that hard and then it works nice)
- none

Avantages

it works like an application in MS outlook, we don't need to run another application or program

Inconvénients

In the email preview, it is not possible to find out whether the email is assigned to eWay

Avantages

I can tailor it to meet my needs very easily

Inconvénients

The software administration has a steep learning curve, making it challenging for not experienced administrator to get started.

Avantages

Nice integration to MS Outlook, there is no request for more activity, you easily work in MS Outlook and add all importatnt info´s into eWay CRM.
Also nice connectivity with our accountant database

Inconvénients

there is no mo complaints, maybe a large volume of backup

Avantages

Everything could be concetrated at one place, you dont need another system

Inconvénients

You need enough computer memory, other case run the EWAY slow.

Avantages

Integration into Outlook, quick response

Inconvénients

Too many windows, sometimes I am lost, when working at 1 project

Avantages

Speed, connectivity, service - that eway provide

Inconvénients

Unnecessarily memory/device intensive. Frequent and long updates.