En savoir plus sur Rollbar

Rollbar est une solution cloud de bug tracking et de surveillance qui s'adresse aux entreprises de toutes tailles. Rollbar prend en charge plusieurs langages de programmation et frameworks tels que JavaScript, Python,.NET, Drupal, Wordpress et Pyramid. La solution peut également être déployée sur site, chez l'utilisateur. Rollbar fournit un regroupement automatique des erreurs en fonction de leur cause première et offre également aux utilisateurs la possibilité de personnaliser ces règles de regroupement. Les filtres de notification aident les utilisateurs à définir et à hiérarchiser les notifications par type d'erreur. La solution offre également des fonctionnalités de contrôle de flux de travail qui permettent aux utilisateurs de marquer les problèmes comme actifs, résolus ou désactivés. Rollbar permet aux utilisateurs de suivre leurs déploiements, de fournir des informations sous forme de graphiques, de gérer la chronologie et de gérer l'historique des déploiements. La solution est conforme aux normes du secteur et fournit un cryptage SSL de bout en bout 2 048 bits, une authentification à deux facteurs, des contrôles de connexion et des journaux d'audit. Rollbar est livré avec Rollbar Query Language qui permet aux utilisateurs de communiquer avec la base de données. Rollbar est disponible sur la base d'un abonnement mensuel ou annuel qui comprend une assistance par e-mail.
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Rollbar - Prix

Rollbar est disponible en version gratuite et propose un essai gratuit.

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Rollbar - Avis

Note globale

4,5
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,4
Simplicité
4,3
Support client
4,4
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Tous les avis sur Rollbar

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263 avis
Gustavo
Gustavo
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
4

4,0
Publié le 12/07/2020

Required for error tracking

We’ve implemented a database timeout so we receive a rollbar error whenever we have a slow query, and we can track the number of occurrences we have. It was very helpful

Avantages

I’ve added rollbar to many projects and it was very simple and easy to integrate. Rollbar help and getting started was helpful. The tool is useful to understand what are the weakest parts of the applications and what are the most frequent source or errors.

Inconvénients

The error grouping sometimes is not perfect and impacts in how much time I should dedicate to group errors properly in order to identify the real amount of errors and occurrences of the same problem in different parts of the application.

M. Serhat
M. Serhat
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

5,0
Publié le 03/04/2019

Using to to monitor Rails apps

Avantages

Free package comes with high limits, Github integration is satisfying, easy to setup and manage.

Inconvénients

Honestly, nothing so far. Rollbar is the best option when compared to other alternatives, in terms of price/value rate. Most projects can use free version of the Rollbar without any hassle.

Ian
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 15/07/2020

a pain but no good alternatives

Bad. If I get paged because of an error or see an anomaly that I have configured to alert me via Rollbar, I will use another tool to see what the issue might be. UI is too slow and clunky when I need to move fast.

Avantages

I like to see my errors/warnings and have it work with PagerDuty. Serves an essential purpose, I couldn't go without. The query language is pretty powerful. It is also easy to integrate into my services.

Inconvénients

The UI is absolutely the worst. Extremely slow and the toggles/selects are a huge pain. The graphs are near useless. Even the deep linking is bad with the new UI that was recently released. Can't see trends or changes over time.

The query language is good but you can't save them or plot them. Kinda bare bones.

It is my debugging tool of last resort because the UI is so frustrating.

Abdullah
Abdullah
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/07/2020

Rollbar is Awesome for the Aggregation of Production Errors

We are using Rollbar on our project for more than a year and found it awesome. We were looking a solution where we can send and collect production errors and notify the team over Slack to fix them ASAP. We found Rollbar a great choice for that. Overall, the experience was great.

Avantages

The dashboard, filtering features, aggregation capabilities and integration with other tools are the one of the best things of Rollbar.

Inconvénients

Deleting the occurrences could be made easier. Had to use API and Python to do the job efficiently.

Brad
Brad
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
0

5,0
Publié le 10/07/2020

Rollbar makes error tracking and log searching easy

Avantages

Rollbar was decently easy to implement into our code and we started collecting info immediately. It's wonderful that it aggregates the errors and warnings together based on the type and gives enough info to start tracking down the issues. The interface is pretty easy to understand as well. The RQL was nice to be able to query against the list of errors for more details or specific traits.

Inconvénients

Working with large amounts of instances of the same error or warning can get very frustrating because of the limitations of RQL. Queries would time out. The solution was to either constrain the data by timestamps (guess and check if it times out) or to implement their API and have some scheduled jobs to break the data into more manageable chunks via the same method.

Leigh
Leigh
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 15/07/2020

Great Product

Avantages

The live view and simplistic, but informative, interface

Inconvénients

Nothing comes to mind with the web interface, but the mobile app is very limited - I cannot even expand the view of the log

Alternatives envisagées 

Splunk Enterprise

Pourquoi passer à Rollbar

Ease of use & rapid integration
Jarrod
Jarrod
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 10/07/2020

Best thing to improve customer experiance

Now that we have been using it I could never go back to not using a solution like this, you get detailed knowledge of customer-facing issues before they raise a ticket.

Avantages

Integration with other tools
Detailed config

Inconvénients

Can generate alot of emails at times
Very sensitive, raises errors at the smallest issue which is both good and bad in a way

Chris
Chris
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

5,0
Publié le 10/07/2020

I've used Rollbar on 2 different large projects

After I get it up and running, I really like Rollbar. I also really like the new dashboard layout. It's a lot easier to get around and find what I'm looking for.

Avantages

What I use Rollbar for is also what I like about it. I am able to use it for development (typically in PHP) to debug issues, as well as in Production to monitor any problems with the site.

Inconvénients

The only con is that I always struggle to get it up and running on a project. I'm an old school developer and getting everything running using Composer takes so much time to figure out.

Kayla
Kayla
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
0

5,0
Publié le 10/07/2020

Rollbar review

Avantages

It helps narrow down where the issues are stemming from. I've had a client reach out in regards to an issue they were having and I could find out where I needed to look using rollbar.

Inconvénients

I don't really have any downsides to using rollbar at this time

Scott
Scott
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 04/12/2018

Reliable, informative and can make a difference

Really enjoyed the product and only replaced in with on-premise Sentry. Highly recommended.

Avantages

Simple to get started and setup with a really good UI.
Track down errors fast and solve them with the extended information Rollbar can provide

Inconvénients

Can be expensive if you have a large volume of errors or large traffic site.

Archit
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 10/07/2020

Robust product but issues in testability

Overall, I like Rollbar and I hope to see some improvements in its functionality in the future.

Avantages

Rollbar's integration in our architecture is one of the easiest I have seen so far in terms of any small third-party service. A quick setup with token and environment, and you're done. I like how it can map the errors with timelines and usage. The most amazing thing is its seamless integration with Slack, to which we send all of our critical alerts.

Inconvénients

I wrote a Go application for which Rollbar recently announced a client. The integration was easy as usual. However, I couldn't write unit tests around it. I wanted to mock the function calls using the widely accepted method of converting the function to a struct and call via an interface. However, neither the root `rollbar` nor the `rollbar.Client` could be restructured in that way. I finally had to remove the token from the testing environment to control the flow of error messages.
Secondly, in our organisation people routinely shift from tribe to tribe to work on different features. And in some scenarios, certain individuals require temporary access to Rollbar platform to review the magnitude of error messages. I'd like if Rollbar adds an X days pass like feature, where I don't have to revoke their access manually.

Pepijn
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 21/10/2016

Error tracking made easy

I have been using Rollbar for about 3 years now, and I have to say it has made my life a lot easier. They have a ton of platform integrations, but I have only integrated this service in Android and PHP projects. For most programming languages, they have their own API, but this product seems to be so popular that people are even writing wrappers around the API for frameworks.

Eg see https://github.com/jenssegers/laravel-rollbar

I would definitely recommend this to anyone, especially because they also have an 'always free' formula, which gives you the opportunity to try it out.

Customer support is really decent, they're usually replying to your requests in 2 hours or less. And I'm not even in their timezone.

Avantages

It's really easy to use, there's a ton of wrappers available for any programming language / framework, and they have an 'always free' formula, which I use for my personal projects

Inconvénients

As with any online product, I don't like to pay :) But other than that, I can't say anything bad about it. And as I said, they have a free formula, which is great if you're just working on a small personal project

Utilisateur vérifié
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 18/04/2018

We rely on Rollbar for great client-side error logging

Rollbar let us drop in an SDK that automatically wired up to capture browser errors without a ton of work on our end, which was a huge time-saver.

Avantages

Rollbar is great for logging client-side javascript errors (although they can also log errors from a bunch of other sources), and we use their source-map feature to have useful error reports on our minified code. Rollbar also has useful alerting for when a new issue crops up, or an issue crosses a threshold for number of times seen. When we've gone to them for support we've found it to be great.

Inconvénients

Rollbar is reasonably good at de-duping the same errors and grouping them into a single item, although that's not yet flawless. They've also got a query language that we've used a little but, although in our experience it is pretty slow to return results (which could totally be on us).

Alexander
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 01/04/2017

Motivating time saver

Motivating time saver
April 01, 2017 12:38

I'm a Rollbar user since the very beginning of the project. Before Rollbar I've switched a few ways of dealing with logs.

First, I was just reading logs when needed with tail and getting a weekly batch of errors by email. That was OK for local development and tiny projects but for bigger deployments that were useless because the amount of data.

Then I've found some offline log aggregation tools and these were OK but still required exporting logs, running these tools and checking results. Rollbar automates all that. You're getting a realtime picture of your errors. You can sort messages by the number of occurrences thus getting a good list to work on.

Another fun part is how it charges you. The more errors you have the more you pay. Rollbar motivates you to fix things to pay less.

At first, I've tried it in personal projects then in a huge commercial project that is already running for more than 7 years. Rollbar saved me hundreds of hours and I'm glad I've stumbled upon it back then.

Avantages

Saves time. Usability. Features.

Inconvénients

One in half a year there's a lag between sending an error and seeing it analyzed. Not a big issue though.

Ryan
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 13/12/2020

Worst support I've dealt with

I reported a major bug to Rollbar 2 months ago. Rollbar support acknowledged the bug and said they opened a bug report and escalated it within their development team. I have since reached out asking for an update 4 times (1 month ago, 25 days ago, 15 days, and 1 day ago). I have received no replies at all. I'm shocked that a company would recognize a bug, say they would fix it, and then not reply at all.

Avantages

I would not recommend rollbar at all given the way they have treated our issues and their lack of response.

Inconvénients

They do not take major bugs seriously, and they will not fix them or even reply. Their error reporting does not point to the right file or line. They rely on an orig_trace to be accurate in order to trace issues back to the correct file and line, but that fundamental orig_trace is incorrect, causing all associated error reports to point to the incorrect file and incorrect line. I raised this bug with them 2 months ago.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 10/07/2020

Amazing tracing of context data for execution

We are collecting data from 6 Django mircoservices and we can rely on Rollbar for all error logs and traceback rotation.

Avantages

Ability to view in memory data snapshot and current variable values when exception occurred.

Inconvénients

The dashboard could be faster with some default dashboards.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 01/12/2018

Best tool to monitor errors

Avantages

Rollbar reached us out when they detected a problem on our production site and provided their help which was an awesome experience.

Installing Rollbar on our Rails app was very painless.

Love the email notication, as soon as someone sees the error Rollbar send email alert which helps to resolve issue faster.

Inconvénients

We noticed that Rollbar also considers AJAX request in page load time, we need an option to disable this.

John
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 17/07/2020

The best software for track & follow errors

Rollbar allows me and my team to detect and solve errors when anomalies occurs. Actually we don't need to wait users to report errors and we don't need to read thousands of lines from logs on multiple servers to find what's going on.

Avantages

It's super easy to deploy. You can begin receiving your app's errors in minutes and without compromising a payment. You can pay only when you need to pay and have absolutely flexible plans.
Errors are presented as items, where you can immediately see frequency and a brief description. If you want, you can explore an item to know exactly where it happen (I mean, which line of code and entire stack trace), and even you can see each case to know the exact user operation that throws this error.
You can even search items using a SQL-like language.
Simply awesome.

Inconvénients

Sometimes two different items are the same error (algorithm that put together occurrences divides the same error). Anyway, Rollbar allow to merge items with custom rules. Awesome.

Utilisateur vérifié
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 16/07/2020

Review for Rollbar

Avantages

I like the versatility of Rollbar as we are able to use it for error logging, system alerts and as a notification system whenever certain events happen.

Inconvénients

It is sometimes hard to parse the information in a Rollbar error, specifically the parameters passed in through whatever means. This information does usually exist, but it could be pushed more to the forefront (or perhaps users could have more customization options so that they can configure Rollbar to expose this information).

Ahimanikya
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/01/2017

Simple and Power Realtime issue tracker

At DocEngage we have been using Rollbar for more than a year now.

We track real-time exception and respond to the issues quickly, sometimes we reach out to our customers before they find time to report the issue. This yields very impactful customer gratification. It also helps us to pinpoint the issue with real use case and evidence.

When we have issues with manful traces we observed there is less tension between developers and quality/support team.

We tried many competing real-time issue tracker and settled with Rollbar for its simplicity and integration capabilities.

We use Rollbar for tracking Java and Javascript exception and our effort to create integration hook was almost zero.

As far as collaboration is concerned, we love the way it's integrated with JIRA and HipChat.

Avantages

Simplicity, Ability to integrate with tools and our application to track real-time issue.

Inconvénients

None

John
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 16/07/2020

Rollbar is good value and peace of mind.

Rollbar is fantastic. We use it in our microservices architecture. With a few lines of code, we have real-time monitoring and make it easy to fall into a pit of success.

Avantages

I love the fact that I get very quick notices about an issue with one of our software programs and at the same time it doesn't nag with by sending me a hundred emails.

Inconvénients

We still have some Perl scripts (one of our vendor's systems still uses it) and it would be nice to have a Rollbar API for those scripts to prevent getting angry phone calls if the system is having issues.

Miloš
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 10/07/2020

Easy to use and reliable service

Rollbar works as expected and the level of information we get for each error is great.

Avantages

Easy integration, slack notifications, level of details for each error

Inconvénients

I would like to be able to see aggregate info from occurences of the same error, Airbrake offers something similar.

Zamir
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

2,0
Publié le 11/07/2020

Good product, poor service

Avantages

Rollbar is super easy to use and a breeze to integrate. It has a ton of features like sourcemaps and fingerprinting that work smoothly for thousands of errors a day.

Inconvénients

Whenever there's a timeout on rollbar it shows a message that the site is undergoing maintenance. This happens to me at least once a day which is frustrating. The couple of times using Rollbar where the service is down they haven't updated their status page until hours into the incident.

Radford
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 15/07/2020

Great Product

It's been great.

Avantages

Detailed reporting of bugs, from the user who triggered it, to listing of occurrences of a bug, to the availability of a stacktrace.

Inconvénients

Setting up filters and environment-specifc grouping can be confusing.

Piotr
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 07/09/2016

Great debugging tool

Rollbar is a must-have for the debugging toolkit. You get errors reported in one place, with history, tracebacks, all request data, user data and so on. Capturing of locals and args is *incredibly* useful and speeds up debugging greatly. You can easily have many people looking at a bug at the same time. The interface is really clear and easy to use, even for the non-dev teammates.

You won't be needing much support, but when you do it'll be both very responsive and very effective.

Setup is easy and Rollbar never gets in the way of your code. Just add that integration with Slack and you'll find Rollbar indispensable. Massive opportunity for squashing bugs quickly. Definitely do recommend!

Avantages

- Tracebacks
- Locals and args captured
- Request and user data
- RQL!

Inconvénients

- Not everything can be exported as CSV (yet?)
- More out-of-the box integrations would be very useful (i.e. Celery)

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