BigTime


BigTime - Logo

 

497 avis (4,5/5)
 
BigTime is an online time and billing solution designed to serve professional service firms like accounting, engineering, government contracting, legal and IT services. The integrated solution offers features like time and expense tracking, WIP management, task & workflow management, invoicing, billing and more. BigTime time tracking captures all time spent on projects or out of office activities through a mobile timesheet app. Employees can submit expenses through the online portal or directly from their mobile devices and attach scanned receipts. Once finalized, the solution automatically generates a digital expense report and submits it to the system for approval. BigTime also offers comprehensive project management features that help managers monitor project status, define tasks and activities, assign tasks and more. The built-in billing & invoicing tool helps businesses manage their accounting operations with automated expense calculations, multiple billing rates and receipt management features. Businesses can leverage pre-built reporting templates or create new templates to address their compliance and audit reporting requirements. Users can access the solution on their Android and iOS devices using the BigTime mobile apps. The solution can integrate with various accounting and ticketing solutions including QuickBooks, Slack, Zapier and more.
 

BigTime - Admin homepage
 
  • BigTime - Admin homepage
    Admin homepage
  • BigTime - Client approvals
    Client approvals
  • BigTime - Tasks
    Tasks
  • BigTime - Timesheets
    Timesheets
  • BigTime - Expenses
    Expenses
  • BigTime - Invoicing
    Invoicing
Système(s) d'exploitation pris en charge :
Navigateur web (indépendant du système d’exploitation), Windows 8

497 avis sur BigTime

 

Denise T.

15/04/2018

15/04/2018

Provenance de l'avis : Capterra

We use BigTime for Professional Services Automation. It is great for our multilevel company.

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Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.

Avantages

BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.

Inconvénients

the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.

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Réponse : BigTime Software 17/04/2018

Denise,

Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!

We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected]

Thanks again!
The BigTime Customer Success Team

John S. Secteur: Urbanisme et architecture Nombre d'employés:  11-50 employés Nombre d'employés:  11-50 employés

12/11/2020

12/11/2020

Provenance de l'avis : Capterra

Onboarding

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Avantages

The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.

Inconvénients

Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.

Jenna G. Secteur: Comptabilité Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

01/08/2019

01/08/2019

Provenance de l'avis : Capterra

Bigtime

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Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Avantages

I like that you are able to create your own engagements per client.

Inconvénients

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

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Réponse : BigTime Software 05/08/2019

Jenna,

Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:

Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/

Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/

Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!

Thanks again,
The BigTime Customer Success Team

Adam W. Secteur: Art Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

30/07/2020

30/07/2020

Provenance de l'avis : Capterra

BigTimeAwesome

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All of our work is fixed fee and this allows us to track time and materials live to help us stay on budget and maintain profit margins

Avantages

This system was very easy to implement, gives live view into project health and support is amazing.

Inconvénients

Needs more dashboard options, scheduling is a bit basic and Quickbooks integration has been a bit buggy

Chris F. Secteur: Logiciels Nombre d'employés:  11-50 employés Nombre d'employés:  11-50 employés

30/07/2019

30/07/2019

Provenance de l'avis : Capterra

Excellent time management and customizable invoicing system

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We were looking for a solid time management and invoicing system and were hard pressed to find something that was really specific and tailored and not a huge SAP system. BigTime was an amazing find! The system is easy to configure, easy to use and the support has been amazing. We're very happy with the system.

Avantages

Easy to use, easy to configure, brandable and great support

Inconvénients

Wish the documentation for the custom invoices was stronger.

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Réponse : BigTime Software 02/08/2019

Chris,

Thanks so very much for taking the time to leave us a review here at BigTime! We really do appreciate it and we're super excited that you're finding our software so easy to use, configure and brand! We're also very pleased that your experiences with our Support Team have been positive as well - we work very hard to make sure that is the case.

Please do let us know if there's anyway we can serve you more (or better)!

Thanks,
The BigTime Customer Success Team