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ServiceM8 - Prix
ServiceM8 n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ServiceM8 est disponible à partir de 9,00 $US/mois.
Produits similaires à ServiceM8
ServiceM8 - Avis
Évaluation des fonctionnalités

- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
I love this product. I am a daily user and use it for all of my online invoicing for my...
A real time-saver and great for monitoring all invoice statuses -
Avantages
My favorite feature is the way you can send via email, a past due notice for your invoices and how easy it is to customize all email templates. Customize your quotes, estimates, invoices, past due invoices, and schedule the past due invoice notice date
Inconvénients
Only that you can only schedule one follow-up past due invoice. I would like to send past due notices every 15, 30, 45 days and send demand for payment emails at 60 and 90 days and then a notice for collections notice at 112 days stating past due account goes into collection at 120 days - Then it is out of our hands -
- Secteur d'activité : Construction
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
A must have for trades
We have only been using the platform for a month
Avantages
- The pricing structure is something that initially drew our attention. Instead of being per user it is a monthly fee (plus add-ons).
- The job scheduling is very easy to use and with a team scheduler add-on you can select multiple team members for the same job.
- the phone app is extremely useful. You can select to text a customer when you are on route (providing you've set it all up before hand).
- You can take payment in the field as well as invoices generating a link that customer's can click on to make payment. Payments are shown in the job diary.
- job diaries are autogenerated so you can see a good audit trail from creation to closure. You can add to existing jobs from the inbox feature.
- the network request add-on is really useful for our business where we use contractors who don't require a logon to our system but complete jobs on our behalf. We have set our templates up with forms and questions that need completion and when these are done it shows up on our portal which says time having to manually enter data in from emails.
Inconvénients
- Sometimes the navigation functions can be time consuming. It would be handy to raise a job from within the client module window (i.e. when you open a client you can view current and past jobs but you cannot raise a new one and therefore have to go to dispatch board).
- It would be good to have a shortcut to raise a new job on the main menu rather than having to select dispatch board.
- the asset scanning only appears to work with purchase stickers from ServiceM8 (unless we haven't discovered correctly how to do this with other ones...)
- It is limited to IOS so we have had to purchase iPad minis to sync with our android devices.
Pourquoi passer à ServiceM8
cost and functionality against other providers- Secteur d'activité : Services à la personne et aux familles
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant Essai gratuit
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Provenance de l'avis
Pay for volume and not number of users
The online chat tool with support is great. Nothing ever gets lost in the translation. Support is 7 x 24 around the planet.
Avantages
Our business is strictly a service that we provide with a couple variations. Starting out as a small business meant I could not afford starting to pay for user licenses I could not afford. This other mob I was deal with, my first month with a discount was suppose to be $6. I then got a bill for $21 for just one day of testing. Bugger that. It was not worth the time a day to argue.
Inconvénients
The outside sales support can be pricey. If you know exactly what you want, you can keep the implementations costs down. Especially with training. you need to practice as much as possible during your trial period.
Pourquoi choisir ServiceM8
They were too expensivePourquoi passer à ServiceM8
The price, the google reviews. They were all pricy. One had bad google reviews. Another product was $140/month/user. They were so inflexible with the GST calculation. My company is a international multi level marketing company and I needed a consistent and in expensive standard.- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Needs More Customer Focus For Future Improvement
Overall it has great features but lacking one major feature for us which would cut down our admin time for invoicing and that is batch invoicing. Customer service unable to help with timelines for this upgrade or indication if it will be implemented?
Avantages
Stability in remote areas where signal is poor, Servicem8 holds up and we've tried them all
Inconvénients
Invoicing more than one job for one client during the month, no ability to combine jobs into one invoice? Feature requested in 2012 for batch/bulk invoicing and still nothing....
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2-10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Best Service Managing software I have used!
Ease to schedule, invoice, quotes and payments.
Avantages
It is a very well rounded software. Every year they add new features at no cost that improve the interaction with it.
Inconvénients
Wish they mad a version for Android. Most of my team uses Android and we have to provide them with an Apple device in order to use the software.
Pourquoi passer à ServiceM8
Pricing, ease of use and features. The basics were there on Service M8. The other ones I would have to adjust them to my needs, but they were not designed for my need.Catégories connexes
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