iClassPro

Avantages

More than anything, I love the beautiful customer experience the software provides. As a business that offers classes for children, I want to make sure that enrollment and week-to-week account management isn’t too complicated for my customers (who are busy parents). The software is visually appealing, integrates nicely with my own website, and is easy to use. Love it!

Inconvénients

It didn’t have all the functionality I need for my business, but for that, I would probably need to have something custom created. There were, however, very functional workarounds that my sales rep walked me through. That was really appreciated!

Avantages

I love the ease of access once everything is set up. Coaches can take roll and keep up to date on student info rather easily. Skills tracking is available on the app, but not quite as easy to use.

Inconvénients

As the person responsible for printing out the reports, I have an issue with the format of reports. They are not always easy to get looking like they should and some are hard to get what you want. There are also little issues I do not like. The entering of payments is a little tedious at times. We have also had a few issues with the time clock not working correctly.

Alternatives envisagées 

Pourquoi choisir iClassPro 

Pourquoi passer à iClassPro

Avantages

That ipartypro is compatible and my customers can easily book parties and add additional items onto the basic party package.

Inconvénients

-I do not like that there is no point of sale and I still have to us paypal in the store. I would like something that I can use for walk up open play sales and not have to enroll/register a family.
-I do not like that the reports section won't tell me what my daily sales are and in what areas. I want a functional useful report system, and I'm not getting it from iclasspro. I am an indoor playground that does classes in 8 week sessions, not a studio or gym with year long enrollments.
-The report system should be able to tell me how many children enrolled in which classes and how much money came in from those children for those classes. It should do the same for birthday parties. I should be able to set dates for a period of time. A year, a month, a custom time frame.
-I cannot change the photo attached to the parent portal, though I have tried for the past four months.
-I would prefer to use html and have parents book directly from my website instead of being directed to the parent portal.
-The promo codes are useful and yet a pain to activate and they never seem to work right. Why do we have to turn them on for every class when we are copying currently set up classes?

Avantages

Easy to set up and train others to use. Constantly improving.

Inconvénients

We use the discount schedule feature they offer which works amazing well for blending the prices for all of the programs we offer. However, the parent portal cannot display our prices correctly because we use this feature.

Alternatives envisagées 

Pourquoi passer à iClassPro

Avantages

IClass Pro continues to update and add new services and customer service is always on top of servicing their customers.

Inconvénients

I wish reports could be customized to better help us with sign in sheets.

Alternatives envisagées 

Pourquoi choisir iClassPro 

Logiciel antérieur 

Pourquoi passer à iClassPro