ChARM Health is a MU certified, cloud-based EHR, Practice Management and Medical Billing solution that helps healthcare organizations ranging from large multi-specialty groups to small independent medical offices function efficiently. To that effect, ChARM Health’s pricing is simple, unique and helps practices budget and manage the cost of software acquisition.
The UI is designed with simple and readily recognizable icons that bring efficiency to the workflow. Key features include integrated patient intake forms, natural language processing, multi-specialty templates, e-Rx of controlled substances, referral modules, telehealth, inventory management, document management and more- all combined with clinical decision support and analytical tools.
ChARM Health's marketplace ecosystem offers a multitude of mobile apps and add-ons with a large and growing number of integration partners along with readily available ChARM Health APIs including FHIR APIs to meet your growing needs.
ChARM Health comes with a complimentary Patient portal that allows patients to securely message Practices, view visit summaries, hand-outs, treatment plan, Rx refills, pay bills, sign forms, schedule appointments and more. Custom phone, email, or text message reminders help Practices provide timely and quality Patient care. Support is offered via email, chat and phone by trained Support specialists.
Tanya B. Secteur: Santé, bien-être et fitness Nombre d'employés: 2-10 employés
15/12/2019
15/12/2019
Charm is able to accommodate everything from scheduling to provider charting to insurance billing. When we do run into an issue customer service is always willing to listen and walk me thru things.
Price, customizable, customer support, all inclusive program
Customizing can take awhile but in the end it is worth it.
Stephanie F. Secteur: Médecine douce Nombre d'employés: 13-50 employés
15/12/2019
15/12/2019
Overall I am very pleased with charm. It is ease to use, offers lots of reports and analytics, and everything is contained.
I love that everything (records, charting, scheduling, communication within office and with patients, billing, supplement inventory) is all contained within charm.
Inactive patients are treated no differently from active patients. Once inactivated, a patient shouldn't be able to have an invoice or encounter created. Inability to relabel or change dates. Searching is also a challenge. If there were a way to have a search bar that searched the entire patient chart (messages, tasks and comments, quick notes, encounters, labs, documents), that would be extremely helpful.
Charles C. Secteur: Santé, bien-être et fitness Nombre d'employés: 13-50 employés
14/12/2018
14/12/2018
For us, it was a system that would be device agnostic. Charm works on any computer or mobile device with an HTML5 compliant browser.
Easy to get started. Has a very approachable user interface. Easy learning curve. Always improving. The company listens to customers and incorporates improvements based on feedback. Comparatively very inexpensive. Integrates with labs, erx solutions, and e-commerce solutions.
Customer Service is offshore and is not "real-time". But they do respond and are usually helpful. It is a trade-off for the pricing of the software. Some design issues in billing involving the integrated billing clearinghouse and downloading ERA's, and real-time eligibility verification requires a workaround to normal practices.
Utilisateur vérifié Secteur: Cabinets médicaux Nombre d'employés: 2-10 employés
18/01/2019
18/01/2019
Having the billing and collections reports intergated to the EHR makes a huge positive differnece, and the price is very reasonable to services rendered.
I like being able to see waht colleagues are doing with my patinets, and also like the intergrated billing and messaging support. having everythign on one place makes patinet care easier. I also enjoy being able to see patient messages and appointment requests via my cell phone app
I can't pull up a patient chart on my cell phone app, which makes answering specific questions ont he go difficult. Charm also lacks larger intergration of hospital visits-- we ahve to have other doctors fax results/ notes and enter them manually which can be a bit of a pain and hinderance to patinet care
Renee C. Secteur: Santé, bien-être et fitness Nombre d'employés: 2-10 employés
22/08/2018
22/08/2018
We switched to Charm when Practice Fusion moved from their free model. Honestly, I like this software better. It is more customizable and has more included features. It runs fast, is always up, sends text appointment reminders for free and voice reminders for a low price.
I probably trialed 20 EHR systems before deciding on this one, and for the features and price point, I couldn't beat it, particularly for a small practice with multiple part-time providers, where we really can't afford to pay high prices per month for provider. Charm charges you for the number of encounters your practice has, so it remains in line with your profits.
We are a mental health practice, and while it's not geared specifically towards this, if you tweak the form templates just a little, it works just fine.
Very customizable, reasonably priced add on services, receipt printing and accounting, good email options, snotty to send patients custom forms with their initial appointment confirmation, easy repeating of medications/diagnoses/prior note, great price point.
Nothing really... Except that it's not going to help you very much with MIPS.
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