ClockIt is a cloud-based time and attendance solution suitable for small and midsize businesses in all industries. Key features include time and attendance tracking, leave management, reporting, route planning and real-time employee tracking.
The ClockIt mobile app supports GPS tracking of employees. Planned routes can be assigned to individual employees, and Google Maps integration enables employees to check in at specific locations. Time and attendance can be monitored using desktop devices, the mobile app, or various biometric devices, such as thumbprint readers.
Support tickets are accessible to entire teams from a single dashboard so that all employees can assist with issue resolution. Group and employee permissions come pre-configured. A centralized search feature allows managers to search all employee data from one location.
The ClockIt app is compatible with Android phones. Online support and training videos are available. Pricing is subscription based and varies depending on the number of users.
Kenny L. Secteur: Vente au détail Nombre d'employés: 13-50 employés
What I like the most with Clockit is its integration features with other apps such as Slack. Also, Clockit has a very responsive customer support which helps us resolve issues right away!
As for now, Clockit does not have any features that we do not like. We really are satisfied with this attendance management platform. For suggestion, develop more awesome features!
Réponse : TECSOL Software 28/06/2018
We have an awesome feature for you.
Stuart P. Secteur: Hôpitaux et soins de santé Nombre d'employés: 2-10 employés
Faster payroll and greater customization
Customization. Great Customer support. Fast payroll (once you figure out how to use the filters and save preferences, its a breeze). It took me awhile to get the promised "5 minute payroll", but their customer support helped me work through some issues and bugs and now it is runner very smoothly. I suggest reading their articles on how to use the features and then if you cant find what you need there, hop on the chat and talk to the support staff, he is very helpful and usually understands the problem. I asked for an improvement on the dynamic report and they worked to implement my idea. That gave me a lot of faith in the company.
We still have some issues with mobile clockins. Some users get a lot of errors, however, i think this could be issues with their devices as several other users do not have issues at all. There have been a few bugs, however, such as geo-fencing errors. I hope to move to bio-metric clockins to avoid these issues. The program is not super user friendly if you don't understand computers. Its not impossibly so, but if you don't have patience and a willingness to work through it, this program can be frustrating. So its not for everyone, but i would recommend it highly.
Réponse : TECSOL Software 28/06/2018
Your feedback is appreciated :-)
Can you tell us the one part that you feel like is very complex? We would love to improve on this.
Elizabeth B. Secteur: Assurance Nombre d'employés: 2-10 employés
Increased accuracy in tracking employee hours.
It is very easy to use! It makes tracking employee hours very user friendly and accurate. We used self reporting and our employees were shorting themselves on hours!
The Dynamic Reports don't default to Monday-Friday and there's no way to change the date structure from D/M/Y to M/D/Y which means I have to go in after I've exported the report to Excel and change those by hand.
Réponse : TECSOL Software 19/06/2018
Thank you such a great review.
The date format can be changed from the settings :-)
We also have a new reporting format around the corner that we think you are going to love!!
Audrey C. Secteur: Santé, bien-être et fitness Nombre d'employés: 2-10 employés
I did a trial for our business and spoke on the phone with CSR (who was late) and when I inquired on a few features I was interested in he fumbled around and said those weren't options and the prices on the website that have been up for several years have been wrong the whole time and also haven't been updated even after I brought this up. His lack of customer attention and concern was ridiculous and didn't seem like he wanted any business so ClockIt gets a piss poor review for wasting my time.
It looked like a great program until I spoke with the owner.
The prices on their website are apparently wrong and they don't change them or honor but make you pay a higher amount.
Réponse : TECSOL Software 22/11/2018
Thank your for such a detailed review. The CSR that you spoke to was me (Basil) and I am the founder of the company.
I am truly astonished that you rated us 0 without even using our product. Our pricing on the pricing page is spot on https://clockit.io/pricing/
You might have seen our pricing from someone who has reviewed our product earlier!
I am sorry we don't have a FREE tier for you. If you can point me to any one page on the ClockIt website that shows a different pricing I will consider your review legit and take it seriously.
When we started as a small office, we needed a simple solution to keep track of employee time. ClockIt has made employee time keeping easy, and has helped the payroll process immensely.
The interface is attractive and easy to learn. We needed a good option for an online clock-in system for our small office, and this is by far the best.
The time correction request system is a little clunky. It is difficult to understand, and as an administrator it doesn't seem to be possible to submit a correction for an employee without him/her requesting it first.