En savoir plus sur Fiix

Fiix est un système GMAO (gestion de maintenance assistée par ordinateur) basé sur le cloud qui aide les entreprises à organiser leurs services de maintenance, à maîtriser les retards de maintenance et à travailler en vue de la maintenance préventive. La GMAO aide à gérer les ordres de travail et les actifs physiques, planifie et suit la maintenance et conserve des enregistrements détaillés des performances des actifs et de l'historique de maintenance. Les autres fonctionnalités incluent le suivi des stocks, la gestion des pièces et des fournitures, un calendrier interactif, des codes QR imprimables pour faciliter le marquage des biens, des rapports personnalisables, la gestion multisite, des intégrations ERP, etc. Fiix est une solution web qui facilite la configuration et les mises à jour automatiques. Tous les utilisateurs ont également accès à l'application mobile Fiix, ce qui met la GMAO entre les mains des techniciens sur le terrain. Le système est compatible avec les systèmes d'exploitation Mac et Windows, ainsi que tout appareil mobile iOS ou Android.
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Vidéo de Fiix
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Fiix - Prix

Fiix est disponible en version gratuite et propose un essai gratuit. La version payante de Fiix est disponible à partir de 45,00 $US/mois.

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Fiix - Avis

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4,4
Fonctionnalités
4,2
Simplicité
4,3
Support client
4,4
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Tous les avis sur Fiix

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631 avis
Didier
Didier
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/11/2023

Logiciel de gestion d'entreprise

Avantages

C'est un logiciel qui nous facilite la gestion des outils et la comptabilité dans les entreprises. Ça permet aussi la gestion des immobilisations, la maintenance du bâtiment et l'entretien des équipements au sein des entreprises.

Inconvénients

À voir les bienfaits pour ce logiciel, ça n'a pas d'inconvénients. C'est très fiable et utile pour son utilisation. Je recommande à tout le monde de l'utiliser.

Justine
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
0

5,0
Publié le 03/03/2023

La productivité poussée au paroxysme

Fiix nous a aidé à nous concentrer sur les taches les plus importantes en premier et ne pas courir dans plusieurs directions en simultané et ainsi perdre du temps et de la productivité.

Avantages

Le dashboard lors de l'arrivée sur l'outil permet de visualiser tout de suite quelles sont les taches à réaliser en priorité. La gestion des emplois du temps est un gros plus pour anticiper tout ce qu'il faut faire pendant la semaine.

Inconvénients

L'interface n'est pas moderne du tout, gros point négatif de l'outil. Celle ci mériterait d'être retravaillée en profondeur tout en laissant intact les fonctionnalités.

Lillian
Lillian
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 17/11/2023

Fiix is the best maintenance management software

The program has significantly improved our maintenance efficiency and reduced equipment downtime. The user-friendly interface has made it easy for our maintenance team to adopt and integrate into their daily workflows.

Avantages

Fiix has become an indispensable tool for our maintenance management. The program's user-friendly interface and intuitive design stand out. I appreciate the ease with which we can schedule and track maintenance tasks, ensuring equipment reliability and minimizing downtime.

Inconvénients

More advanced analytics tools and customizable reporting options would provide deeper insights into maintenance performance.

Jeff
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 08/10/2024

Amazing CMMS and Highly Recommend

My overall experience with Fiix has been amazing. The customer service that is provided is second to none and is why I believe Fiix has set itself above the competition. They are quick to respond and stay with you until you are satisfied with the solution. One other aspect that I appreciate with Fiix is how they continue to evolve and add new and exciting features to the CMMS. They do their best to offer cutting edge technology to help each customer make the most out of their CMMS. I could not be happier with my time and experience with Fiix.

Avantages

Fiix is very easy to use for our mechanics which has been great for us. Our mechanics are not overly computer savvy so having a system built where it does not take a lot of mouse clicks to open a WO, update it and close it has been tremendous for us. No longer do we have to use pen and paper to find and sort through our old WO's. With all of our maintenance records stored in one easy and accessible location our speed and efficiency has improved drastically.

Inconvénients

The reports and charts are a function where there is opportunity for Fiix to grow. There are some simple charts (like specific assets out of specific locations) that are not present, and it is not easy or intuitive to build these myself.

Réponse de Rockwell Automation

Hi Jeff, thank you very much for your detailed review! We're glad that Fiix's features, especially our work order modules has been a tremendous help for your team. Also pleased to hear your positive experience with our customer support team. Thank you for your feedback on the reports and once again, we appreciate you sharing your thoughts.

Répondu le 26/11/2024
Mario
  • Secteur d'activité : Matériaux de construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
5
Support client
3

3,0
Publié le 28/03/2024

Good for the Money

Very easy to use but reporting is not accurate at all.

Avantages

Easy to use, creating PM's, generating work orders and assigning work orders.

Inconvénients

Hard to setup and use reports. Most of the reports are not accurate.

Kellie
  • Secteur d'activité : Production alimentaire
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 08/10/2024

Simple Review

The ease of use is nice even for the non-computer savvy technician and we enjoy the convenience of the mobile app. The tracking of material usage and ease of reporting on spend and equipment usage.

Avantages

The ease of use and that it encompasses multiple modules to collect data for a complete picture.

Inconvénients

The reports. I find that the reports are the weak link in that they usually do not pull all data. I need to learn more about analytics to see if this improves the issue.

Alternatives envisagées 

MaintainX

Pourquoi passer à Fiix

With the multiple modules I knew it would give us a true cost of asset
Jesse
  • Secteur d'activité : Exploitation minière et métaux
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 25/05/2023

If Fiix can't fix it it can't be fixed.

I am utilizing Fiix to capture and track maintenance and repairs at multiple locations.

Avantages

The workorder process is very user friendly and can be used with very little training involved. The ability to utilize Fiix from my mobile phone is amazing.

Inconvénients

TBD: I haven't found anything that I do not like about Fiix.

Alternatives envisagées 

JD Edwards EnterpriseOne

Pourquoi passer à Fiix

Fiix was chosen for its overall ease of use.
Sven
  • Secteur d'activité : Secteur maritime
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 23/05/2023

Great, cost effective solution

Fiix has allowed us to be fully compliant with both regulatory and professional practice in relation to maritime maintenance, at zero cost. Traditionally, maintenance records had been handwritten and risk being lost, damaged or presenting difficulties in quick access if required

Avantages

The pricing and what features were included in the basic free package

Inconvénients

I appreciate that the analysis tools are in the paid package, but it would be beneficial to have some very basic tools available in the free package as well

Alternatives envisagées 

MaintainX

Pourquoi passer à Fiix

Better quality and features on the free version
Julian
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 28/09/2024

I improve my work performance

I improve the performance of the team in general with very good tools that made it possible to eliminate repetitive processes and turn them into more automatic processes with perfect results

Avantages

I can manage all work tasks better organized so that I can have production with each order, it helps me reduce development times with each task by being able to have everything unified on the same platform. I feel satisfied because it is a platform that has proven to be very secure with stored data.

Inconvénients

There is nothing to dislike, they have always met expectations

Wally
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 08/09/2024

Excellent Program - Stay On Task

It really helps on the job to keep my day organized and it was easy to learn.

Avantages

It helps at work to keep track of all of the tasks I have to take care of. I also like it that I can use the app on my phone to close out tasks and add tasks.

Inconvénients

I can't think of anything i dislike. Everything seems easy to understand and use once you get used to it.

Timmy
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 21/10/2024

Great for large buildings

Even with the cons, I would still recommend the application. We never encountered an issue with crashing or work orders not reaching the maintenance team.

Avantages

Cross platform was a huge win. We were able to use the application on phones, tablets and PC.

Inconvénients

It did not have who was assigned the works order, time stamps of orders and comments.

Réponse de Rockwell Automation

Hi Timmy, thank you for your review! We're glad to hear that you're utilizing Fiix's cross-platform capabilities and we appreciate your feedback on the work orders module. Once again, thank you for sharing your thoughts.

Répondu le 26/11/2024
Susan
  • Secteur d'activité : Urbanisme et architecture
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

5,0
Publié le 05/09/2024

My Experience With Fiix

Avantages

Fiix offers great CMMS features and makes maintenance planning, reporting, and tracking easy.

Inconvénients

All the features of Fiix work smoothly and no issues.

Lawani
  • Secteur d'activité : Pétrole et énergies
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 24/05/2023

Fiix CMMS Overview

the data are used to for pareto analysis which improves equipment reliability

Avantages

Interactive and flexible dashboard its easy to understand and use for analytics

Inconvénients

Basic plan needs an upgrade, we need more features to make client get attracted to it for a start most client want to try the basic and upgrade later

mickey
  • Secteur d'activité : Verre, céramique et béton
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 02/06/2023

fiix network

Avantages

you can create work orders on the go. also track progress.

Inconvénients

in a big plant the cell service is in and out it would be nice to have a fix network and have curtain locations to enter work orders

Jhanvi
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 11/05/2023

Game-Changer Software For Us!

Fiix software is the most affordable option on the market to fulfil your maintenance management activities. I highly recommend this tool to any maintenance team looking to streamline their operations and improve their overall efficiency.

Avantages

I've been using This Software for over a six months now, and it has been a game-changer for our team. Before using this software we struggled to keep track of our maintenance schedules. But with using Fiix, we can easily manage all our maintenance activities in one place.

Inconvénients

As I used the software till now their is no any issues found in the software.

Muhammad
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 01/06/2023

Fiix CMMS

Excellence Presentation Support From Fiix Team

Avantages

Ease of Use, Ease of Deployment, AI, Available On Youtube For Video Learning

Inconvénients

Still Less Integration With Rockwell Automation For Rockwell Automation Sales such as Order Booking, etc.

Paul
  • Secteur d'activité : Compagnies aériennes/Aéronautique
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 28/12/2022

Fiix from a parts room experience.

Once trained on the procedures for using all the features needed for my parts room operation Fiix has been a time saver and a big asset. So far the system has worked flawlessly.

Avantages

The ease of contacting vendors to get quotes and order with purchase orders saves valuable time and effort.Using the Fiix numbers in union with manufacture part numbers makes issuing and tracking parts usage much easier. In our operation the technicians are required to get the parts needed prior to work orders being issued. I have found that the Fiix numbers are easier for the techs to use and has helped to eliminate the wrong part numbers being reported on the work cards. Also the constant alerts when low stock levels are met makes it easier to order and maintain proper stock lev els.

Inconvénients

Setting up Fiix took a little longer due to having to import all parts information into the Fiix software, but once done the ease of operation and the time saving steps by using Fiix helped offset the time needed to set it up.

Utilisateur vérifié
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 21/12/2018

Fiix CMMS

I was able to organize all the manufacturing plant equipment and daily work and PM’s quickly and efficiently.
The work done on the plant went from being a chaotic problem to a very organized and planned program that has resulted in record production outputs by the plant.
Furthermore, we now have historical information and can plan rather than wait for a problem (Predictive Maintenance), and order appropriate levels of spare parts.
The application comes out of the box (Web-based), with ALL the ”modules,” so there is no additional components to buy. Parts, vendors, Purchase Orders, are all part of the application.
As if this was not enough, Fiix comes with a mobile app that works with any phone. I can enter new Work Orders as I do my inspections every day and the assigned tech gets it immediately to get the machine back to work.
The tech enters the data on his/her phone and moves on to the next WO or task.
Work is logged, the time recorded, and the equipment is updated with the new information, time down, work performed, parts used, hour meter information and the appropriate people are notified via email, text or both, as you desire.
Photos and documents can be quickly attached to the work orders and equipment to give the techs detailed information about the work to be done, schematics or OEM specific instructions.
My experience with Fiix has been phenomenal and I would highly recommend this to anyone.

Avantages

I like just about everything about Fiix.
The application is straightforward to use, and although I have an IT background, I can see how easy it would be easy for anyone to use it.
After we purchased the software, it took me hours not days to quickly set it up, and I was up and running.
Yes, CMMS takes time to set up, and it requires much forethought and planning, but Fiix is ready to use the day you buy it, and all you have to do is enter your equipment data, and you can start creating work orders immediately.
Did you forget to enter one piece of equipment? No problem, you can add it on the fly at any time.
The app is easy to understand and use, and the support from Fiix is A+, one if the best I have ever experienced.
Answers to questions, fixes to problems (I had very few, and most were self-inflicted), are quickly answered by Fiix support. in my opinion, Fiux is a top contender.

Inconvénients

Not much. I cannot think of anything I dislike about Fiix.

Scott
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/09/2022

great software to streamline your maintenance department

Im very happy with Fiix. it's quickly become the most used tool in our Maintenance department.

Avantages

the open API and Cloud based app made implementation super simple, Allen Bradly integration is a nice addition to the already feature packed software. at the time of purchase it was the most feature packed CMMS with the smallest price tag.

Inconvénients

Implementation is a bit of a bear. I dont know how it could be streamlined, but it would be nice for future iterations.

Alternatives envisagées 

eMaint CMMS

Pourquoi passer à Fiix

price vs features

Réponse de Rockwell Automation

Hi Scott, we appreciate you taking the time to leave us a review. We're glad you have been enjoying Fiix and that it's become one of the most used tools in your department. Thank you for telling us about your experience.

Répondu le 17/10/2022
Suzannah
Suzannah
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 04/11/2022

An all round maintenance and inventory solution

Fiix has been easy to use and has improved the efficiency of our processes 100%

Avantages

I really like how easily FIIX manages our inventory and maintenance needs. The Request for quote feature is so easy to use and helps us to keep track of all of our purchases.

Inconvénients

Can be difficult to learn at first but once staff and vendors are properly trained it is easy to use and so helpful

Utilisateur vérifié
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 03/11/2022

Great for communication across silo'd departments!

Within my role at my organization, I verified work orders regarding ongoing asset maintenance and regulatory requirements. It was a great tool to verify work completion and tracking compliance with our regulators.

Avantages

Easy communication, streamline and efficient. Allows users to attach documentation that could be communicated across different levels within an organization.

Inconvénients

The functionality is wonderful. The software is intuitive and does not require much critical thought.

Travis
  • Secteur d'activité : Papier et produits forestiers
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 14/11/2022

Best program for the cost I have used so far

I have machine breakdowns that where in the days range down to an average of 2 hours

Avantages

Ease of use and setup make this a easily used tool for those who like to keep track of machine and equipment needs even on multiple sites.

Inconvénients

Would like to have a setup with non-concurrent users in addition to our concurrent users, but it is not offered.

Alternatives envisagées 

Maintenance Connection

Pourquoi passer à Fiix

Cost and value
Utilisateur vérifié
  • Secteur d'activité : Énergies renouvelables et environnement
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
3
Simplicité
3
Support client
5

4,0
Publié le 23/02/2020

Good Experience With Fiix CMMS

Fiix CMMS software helps Bariq a lot in the following :

1- Evaluating the assets performance weekly in terms of availability and productivity.
2- Based on the Annual Analysis out from Fiix software, we could set our upgrading plan for 2020, by focusing on the biggest downtime assets.
3- Using Fiix software we could manage successfully the Preventive maintenance program.

Avantages

In my opinion, the most powerful points in the software:
1- The Preventive maintenance module, is very organized.
2- The work order page includes many important data, makes the the reports very descriptive.
3-Many kinds of reports, meet many aspects of study.

Inconvénients

The most annoying points:
1- The Arabic language data does not appear in the report.
2- The customized reports are not easy to be shaped and need to be more flexible for selecting the presented data.

Alternatives envisagées 

Oracle Database

Réponse de Rockwell Automation

Hello there, thank you for taking the time to leave a review for Fiix! We are happy to hear that our CMMS is helpful for asset management, work management, and forecasting for your work. We're sorry to hear about your frustrations with the Arabic language data and reporting difficulties. We have captured this feedback for our product team to investigate. If you had any other feedback, please reach out to our Customer Success team as we are always looking to improve our CMMS.

Répondu le 09/03/2020
Greg
  • Secteur d'activité : Médias de diffusion
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 12/02/2020

Fiix... 4 years in.

Gradually getting away from individual databases and "personal" information stores.

Avantages

Once all users are onboard with all sections it does become a "single source of truth" for all equipment within a business. Easy import of existing databases, easy to move assets between sites and have all relevant data follow the asset.

Inconvénients

1.Limitations and complexity of the reporting module. example:- I want to create a report that lists run times, power generated, and fuel usage for our generating plant but this does not appear to be possible.
2. Some important data does not automatically populate between sections. example:- We have compound equipment made up of multiple assemblies (Think, television camera, with a teleprompter, mounted on a pan and tilt head, all on top of a robotic pedestal) if a work order is created for the pedestal (which is "part of" the complete camera) and we look at the history of the complete camera, the pedestal work order doesn't appear.
3. No multi-site project capabilities without "tricking" the system by transferring assets between sites.

Réponse de Rockwell Automation

Hello Greg, thanks for the review and your feedback about our CMMS. For our reporting module, we offer report training sessions that can get you more information about how to use our reporting module. If you like, you can also engage our Professional Services team to build custom reports for you. We really value your feedback and we are always looking to improve our CMMS. We would love to learn more about how we can improve our equipments and projects module so someone from our Customer Success team still connect with you shortly to discuss your feedback in further detail and find the best solutions for your pain points. Have a great day!

Répondu le 06/03/2020
Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
2

5,0
Publié le 14/05/2022

Great for IT Asset Management and Upkeep

Avantages

I love the search feature. There's been several times, since we manage a large number of assets, I have able to pinpoint exactly where it is, user detail, and device specifics. Also, importing and exporting data is convenient. The mobile access is also nice to have when across campus and away from my computer.

Inconvénients

I don't have many complaints about Fiix. The customer service has been top notch for me; however, some of my colleagues have reported some not so great interactions with Fiix customer service reps.

Réponse de Rockwell Automation

We appreciate you taking the time to leave us a review. We're so glad to hear you've been enjoying using Fiix in your facility and that your finding the search feature helpful. Thank you for telling us about your experience.

Répondu le 17/05/2022

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