En savoir plus sur Kixie PowerCall

Kixie PowerCall est une solution cloud SVI (serveur vocal interactif) qui aide les utilisateurs à automatiser leurs processus de vente. La solution peut également être déployée sur site. Kixie PowerCall regroupe des fonctionnalités de numérotation en un clic, d'enregistrement des appels, d'historique des appels, de coaching et reporting conçues pour améliorer les appels de vente. Elle fournit également un module de classement des ventes en temps réel. Le module CRM (Customer Relationship Management) de la solution inclut la journalisation des activités, l'enregistrement des appels, des informations détaillées sur les transactions, l'analyse des appels et des fonctions de création de leads. La fonctionnalité de téléphonie permet aux utilisateurs de passer des appels internationaux, de personnaliser les itinéraires des appels, de configurer un serveur vocal interactif, de transférer des appels entre plusieurs agents, de gérer des extensions et de gérer la messagerie vocale. La solution regroupe également des fonctionnalités qui aident les agents à recevoir des appels à distance sur leurs téléphones portables. Kixie PowerCall peut être intégrée à de nombreuses applications comme Contact, Zendesk, Nutshell, Signpost, Pipedrive, Slack, etc. Kixie PowerCall est disponible à travers un abonnement mensuel qui inclut un service d'assistance par e-mail.
Kixie PowerCall Logiciel - 1
Kixie PowerCall Logiciel - 2
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Kixie PowerCall Logiciel - 1 - aperçu
Kixie PowerCall Logiciel - 2 - aperçu
Kixie PowerCall Logiciel - 3 - aperçu

Kixie PowerCall - Prix

Kixie PowerCall n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Kixie PowerCall est disponible à partir de 35,00 $US/mois.

À partir de :
35,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Kixie PowerCall - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,6
Simplicité
4,7
Support client
4,7
Rowdie Mitch
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 25/03/2018

Saved us a ton of money for a simple trackable dialer

Simplicity. Consistent. Great pricing. I can't recommend it enough, took quite a few calls to find something that easily could track my team, record phone calls, and sit right on their computers. My team loves it and so do I. Best thing is, it doesn't cost an arm and a leg, and the team actually wants to help you unlike most SaaS companies... If you have a problem, sometimes they call you right away, if not within a day... Its amazing.

Avantages

I love the simplicity of the product. We were using Outreach.io Voice, and paying out the waaazooo for it, and there were hidden fees... It was a nightmare. I called at Kixie and he answered all my questions, no BS in the sales pitch... set me up and even helped me get started in rolling it out to the team. They even offered consulting to help integrate with my CRM but I declined for the time being.

The morale of my team went way up... No more issues. The reporting is simple which helps them create reports, and the portal is easy for me to go in and manage my team and make sure productivity is up. I love the red click to calls that even show up on peoples websites so its fast.

I would highly recommend this for businesses using SDR's who don't want to over complicate making a dang phone call. I haven't used all the features to the full ability yet but it has been doing what I need it to. Its also cheaper than buying new phone lines for each person in the company. We had a small learning curve, but that was easily managed and expected from switching softwares.

Inconvénients

I really like most everything about it. The setup did take awhile to figure out, but I think that was more on my end. If I had to pick one thing, I would say adding notes takes one extra click than I want... But that is me stretching to find something, and might just be my use case.

Chris
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 24/08/2022

Love it!

Avantages

Power Dialer and connection boost are both awesome.

Inconvénients

At first it was like anything else, something new and I didn’t know much about it or how to use it. Customer service is awesome and always there to lend their help.

Réponse de Kixie

Hey Chris, thank you for the review! We're happy to hear that you're finding success and driving greater productivity with our PowerDialer and ConnectionBoost features!

Répondu le 29/08/2022
Erik
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
3

3
Publié le 19/08/2022

Kixie Review

Avantages

The ability to create VM drops is extremely helpful for our team.

Inconvénients

lack of consistency with usage and customer support is sometimes not available for hours.

Réponse de Kixie

Hi Eric, thank you for your feedback. We're glad to hear that voicemail drops have been a big help to your team! Our customer support team is based 100% in our Santa Monica, CA office, and to continue to offer the highest quality of customer care our team is available 6am-5pm Pacific Time, Monday-Friday. If you need help outside of those hours, shoot us an email at [email protected], one of our experienced reps will always get in touch with you as soon as possible on the next business day.

Répondu le 29/08/2022
Mary Beth
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/09/2022

After thorough research, Kixie was our best option.

They have a white glove approach. They have really worked to make using their product easy.

Avantages

I like that I can text directly through the system--this drastically improves response rates and speed of closing. I also like that it records everything directly in the CRM. It's actually motivated me to stay with Pipedrive--they integrate so well together. Additionally, Kixie went out of its way to help me integrate its software with ClickUp. That was very impressive.

Inconvénients

The phone app needs some work. I do have to update the Chrome extension pretty regularly as well, but that makes sense for how often they update their software. :)

Alternatives envisagées 

Aircall, RingCentral MVP, JustCall et CloudTalk

Pourquoi passer à Kixie PowerCall

It had every option I wanted with competitive pricing. The sales rep was excellent as well.

Réponse de Kixie

Hi Mary Beth, thank you for the review! We're glad to hear Kixie is helping you close deals faster. Have a great day!

Répondu le 19/09/2022
Kathy
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/08/2022

Best dialer solution I have worked with!

Since we switched over to Kixie, we have increased our sales by 40% and our departments output by 14%. It was allowed us to scale our business and easily track what works great and where we have room for improvement through their real-time reporting.

Avantages

Kixie is great right out of the box. Very easy and intuitive to use and comes with all the bells and whistles needed. Integrates perfectly with our CRM and is priced very fairly for the value we get from it.

Inconvénients

I am not crazy about the new upgraded view. I wish they have more video tutorials so that users can easily (and quickly) learn about all the added features.

Réponse de Kixie

Hi Kathy, thank you for the review! It's really great to hear that Kixie has helped your team increase sales by 40%, that's awesome!! For more video tutorials on the new dialer view and features, please check out our playlist of video tutorials on YouTube: https://www.youtube.com/playlist?list=PLYZ9XqY1PsQPZ9dC8UdEDkbnAGsVbe9D2

Répondu le 29/08/2022

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