En savoir plus sur ClockShark

ClockShark est un système cloud de gestion du temps qui aide les entreprises des secteurs de la construction et des interventions à gérer leurs effectifs mobiles. Ses fonctionnalités comprennent la gestion du temps et des absences, la planification du personnel, des alertes par e-mail, une pointeuse sur borne interactive, etc. ClockShark propose des applications mobiles pour les appareils iOS et Android qui permettent aux travailleurs sur le terrain de suivre leurs horaires, de pointer à l'arrivée et au départ et de joindre des photos et fichiers pour des tâches spécifiques directement aux feuilles de temps. Les responsables peuvent également surveiller les emplacements de leurs employés et obtenir des mises à jour de statut en temps réel concernant un poste spécifique. De plus, ClockShark offre des fonctionnalités de calcul du coût des tâches et aide également les utilisateurs à suivre et à gérer les journaux d'audit et les modifications de feuilles de temps. Il peut également s'intégrer à divers systèmes de paie et de comptabilité tels que Sage, ADP, Xero et QuickBooks. Les services sont proposés avec un abonnement mensuel. L'assistance est assurée par téléphone et à travers des FAQ en ligne.
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Vidéo de ClockShark
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ClockShark - Prix

ClockShark n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de ClockShark est disponible à partir de 16,00 $US/mois.

À partir de :
16,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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ClockShark - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,6
Simplicité
4,7
Support client
4,9
5 avis sur 1 819 Afficher tous les avis
Heather
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/05/2020

Fantastic Application!

We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Avantages

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Inconvénients

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Pourquoi passer à ClockShark

The cost was really competitive for the features you offered. We liked ios and android. We needed a mobile application that was fully functional and easy to use. Your scheduling software ROCKS when compared to others.

Réponse de ClockShark

Hello Heather,

Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Répondu le 05/06/2020
muhammad abdul syahiid bin
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 22/12/2022

Helpful features. Super easy to use

It is super easy to use with user friendly interface

Avantages

I love that it can be integrated with a lot of system such as google calendar, Quickbooks, etc.

Inconvénients

Need good service or connection for it to work well

Toni
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
3
Support client
1

1
Publié le 08/02/2021

Terrible!

This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.

Avantages

The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

Inconvénients

There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

Réponse de ClockShark

Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.

Répondu le 16/02/2021
Don
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/11/2022

ClockSharp offers outstanding results and benefits for our company

Since we began with ClockShark we have realized improved employee performance and reduced lost employee time. We use the program to monitor time on task to improve billing and invoicing for services

Avantages

ClockShark is very easy to use and makes training new employees simple. We appreciate the fact out employees have multiple options to access the program in office and in the field. We also are highly impressed with the customer services ClockShark offers us. Their staff are highly skilled and provide immediate service when we have needed technical information and assistance with the program.

Inconvénients

Honestly, we have very little to say negatively about ClockShark and their service. We have used other software to manage our employee timesheets and we have been highly satisfied with their program and services over others we used in the past. We doubt we will make any changes in the future.

Oleg
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 05/01/2023

Love this software

Very helpful in analyzing time and seeing where were making or losing money.

Avantages

Very easy to use and customer service is so amazing.

Inconvénients

Have not found any yet. So far no issues at all.

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