En savoir plus sur TablesReady

TablesReady is an SMS-powered waitlist, reservations, and queue management system to help you streamline your customer flow. TablesReady offers contactless check-in, online bookings, and customizable messaging to help meet the needs of businesses in many industries, from restaurants and hospitality to health care and retail.
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Vidéo de TablesReady
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TablesReady - Prix

TablesReady est disponible en version gratuite et propose un essai gratuit. La version payante de TablesReady est disponible à partir de 49,00 $US/mois.

À partir de :
49,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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TablesReady - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,7
Simplicité
4,8
Support client
4,7
Utilisateur vérifié
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
0

5
Publié le 24/05/2019

Easy to use not ideal for data collection.

Overall this has been really helpful with line management and definitely worth it at the price point.

Avantages

Easy to use through the in-browser application.
Helpful features like text and call customers are essential and this application really nails that on the head.

Inconvénients

The software functions exactly how you would like it to, however, when it comes to data collection there is no mass export function for the contacts, leaving the venue to individually extract all the customer data spending hours on something that could be a 1-click function.

Also, since the application is web-based and not an iOS app, the staff has to constantly ask for the account password to login causing some confusion occasionally.

Réponse de Table's Ready

Thanks for the review! We do have a data export option. Just click Settings then Export Data. The only thing that is not exportable is customer phone numbers, since they are only opting in to receive texts about their wait, and no other future texts. So, for privacy and legal reasons, that data isn't available as a mass export.

Répondu le 27/05/2019
Ralph
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4
Publié le 19/04/2022

Finally a System That Works For Us

Definitely helps with Reservation and Waitlist organization. Makes for a more professional guest experience. Gives us the features we need without the extra fluff we don't!

Avantages

Has the features that we need without extra fluff and added expense!

Inconvénients

Doesn't interface with our Toast POS. Hoping to will at some point.

Alternatives envisagées 

Carbonara

Pourquoi choisir TablesReady 

OpenTable too expensive and Yelp doesn't have the functionality we need.

Logiciel antérieur 

OpenTable et Yelp Guest Manager

Pourquoi passer à TablesReady

The right features for the right price.
Lauren
  • Secteur d'activité : Vétérinaire
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5
Publié le 19/10/2022

Ease of Client Flow

Avantages

TablesReady makes it easy to to communicate with clients on when to bring their pets into the clinic, making it a safe environment for animals, staff and owners. The convenience of being able to text and call clients via the software makes our check-in process very smooth!

Inconvénients

The software does not always work on the same browser. We often have to switch from Chrome to Firefox depending on which loads and runs faster.

Utilisateur vérifié
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
3
Support client
4

3
Publié le 02/11/2018

Nothing special

We are looking for a different platform

Avantages

It's relatively easy to use
simple set up

Inconvénients

too expensive
out of state numbers the customers get called from is a constant problem
the green on green makes it hard to tell how many people you've selected
the fact thats there's no data base sucks
there should be a call a head feature as well as reservations especially for the price.
there should be able to add more than one set of notes like high chair, section b and request
There should be prep sets for notes rather then remembering

Réponse de Table's Ready

I'm very sorry to hear about your experience with our service. However, your description of our product does not sound like ours. For example:

-You can add multiple notes to any party. You can also pre-define commonly used notes that you can then select from a drop-down.

-We use very little green in our app, and I can't think of anywhere we use "green on green." We also have no place where you'd select people, so I don't know what it means that you "can't tell how many people you've selected." Almost everything in the app is one party at a time.

-We have both a call ahead feature (we call it "public waitlist"), and we allow reservations.

-We give you access to your customer database in the "Customers" tab. You can also export the majority of that data, except phone numbers, under Settings.

-People will be called and your restaurant's phone number will be used as the caller ID if you verify your number with us.

Please reach out to our support if you're having issues!

Répondu le 14/11/2018
Deborah
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 02/08/2022

TablesReady saved us during COVID

At our events, people can wait in a checkout line for up to 1-1.5 hours. Now with tables ready, our customers can continue to walk around instead of standing in an actual checkout line.

Avantages

Because we used TablesReady we were able to operate safely during COVID. It was so well received that we have made it a common practice.

Inconvénients

We had so many customers that it became hard for people to track where they were in line -- however, we were moving people through the line fast, so this information was a bit inaccurate anyhow.

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