En savoir plus sur Repair-CRM






Repair-CRM - Prix
Repair-CRM n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Repair-CRM est disponible à partir de 19,00 $US/mois.
Produits similaires à Repair-CRM
Repair-CRM - Avis
Évaluation des fonctionnalités
Tous les avis sur Repair-CRM

- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy to use with our Zebra barcode terminal
Avantages
We were looking for a field service solution with barcode reading built-in. They helped us customize the APP for our needs in our workflow.
Inconvénients
Since they were just starting up, it took time to implement it to our barcode reader to make it easy to use, but it was worth waiting!
Réponse de E-Software
Thank you Robert, we are glad you like it!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Repair-CRM is an asset to any service department
Repair-CRM is quickly transforming our small service department. We are becoming more efficient, better at invoicing, and more organized.
Avantages
The customer service is outstanding. Every question or concern has been addressed quickly and satisfactorily.
Inconvénients
I would like to be able to customize the integration with Quickbooks. For example, download only customers and not vendors.
Alternatives envisagées
JD Edwards EnterpriseOnePourquoi passer à Repair-CRM
Easy of use, mobile phone app access, cost effective, excellent customer service.Réponse de E-Software
Thank you very much!
- Secteur d'activité : Immobilier
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Overall Effective
Overall, Repair-CRM is a good program. I find it useful but do not find it as a leader in the work order platform market.
Avantages
Repair-CRM gets the job done. It offers the support for photo sharing and communications for vendors to fulfill work orders, basic needs are met.
Inconvénients
The billing integration could be a lot better. I would love if this program integrated with QuickBooks for easy invoicing.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
User Review on Repair CRM
Excellent . Affordable, Easy to use, reliable and excellent support from the team.
Avantages
Ease of use and affordable. It captures everything needed for Field Service and the team continually develops the product and very responsive to issues
Inconvénients
A lower tier pricing for users with more than one but less than five
Pourquoi choisir Repair-CRM
Affordability and responsiveness to issues and customer accessLogiciel antérieur
HubSpot CRMPourquoi passer à Repair-CRM
It suited our needs best and the team customized the software to include meter reading and fault code entry and no extra cost. That was a selling plus for me. It’s also very easy to implement. Reliable and user friendly. Among the best available. I recommend this to all Service Companies. I’m hoping it will soon integrate with Quickbooks Desktop as it now does with Quickbooks online.Réponse de E-Software
Thank you Timothy! Happy to help!
- Secteur d'activité : Machines
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Customizable solution for forklift servicing, with great support
The team was good to communicate with and understood our needs after explaining. Delivery was rapid with some finishing back-and forth, and we are really pleased with the end result.Our overall efficiency grew with25% overall, thanks to the digital work orders.
Avantages
Asset management for the forklifts was critical for us with Customer Management. Also the customization of the templates to match our previous company Branding. Our overall efficiency grew with25% overall, thanks to the digital work orders.
Inconvénients
Invoicing needed a few things to iron out to our needs, but overall the team did a great job.
Réponse de E-Software
Thank you very much Roland!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great Start up program
Avantages
Flow of job entry to dispatching to field notes being supplied with photos.
Inconvénients
Asset tagging needs some adjustment. We are currently in the process of correcting this.
Réponse de E-Software
Thank you for your feedback and suggestions!
- Secteur d'activité : Secteur maritime
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Repair-CRM being used in a marine engine and industrial repair facility.
Excellent!
Avantages
I appreciate the price point and the ease of use the most. Repair-CRM was and is very easy to just start using. there was very little training or learning needed to begin using. Also communicating with the software team is incredibly quick and easy when I have questions, or suggestions that could be put into place. The customer service has been awesome; communication via email is almost always same day, which has been wonderful.
Inconvénients
I don't know what I like least, they have been able to help me get what I needed out of the software so far.
Réponse de E-Software
Thank you Ruth!
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Good product, meets our needs
Avantages
Easy of use, accessible by tablet in the field, regular updates
Inconvénients
Bad translation into Dutch. Sometimes the iOS app is buggy
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Amazing Customer Service
Avantages
Set up and help walking through the program has been flawless
Inconvénients
So far there have been only minimal hickups with CRM. But with practice and patience it is easy to figure out your next steps.
Réponse de E-Software
Thank you Adrianna, it was fun setting up the software for you!
- Secteur d'activité : Eau/gaz/électricité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Simplicity
Responsiveness, ability to work thru and help with any issues, and the ability communicate what they can and are not able to do.
Avantages
The simplicity and ease of use between modules.
Inconvénients
At this point, I don't have anything least that I don't like.
Réponse de E-Software
Thank you very much!
- Secteur d'activité : Automatisation industrielle
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Very useful for us !
Overall, we love using it ! It is easy to use.
Avantages
The ability to keep track of our previous visits to a customer and add pictures of our job
No more paper Worl orders
Very good customer service
Inconvénients
It is a bit difficult for administration to correct or add things in the description of the job done when technician on site forgets to write important things. For example material used that was not in the material list or important information for the customer that we want to appear on the work order. For now, we can edit and add material but not text in the description.
Réponse de E-Software
Thanks Caroline! We will adjust then, and let you change the description too! Thank you for the feedback!
- Secteur d'activité : Construction
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Repair CRM review
Avantages
After years of using another software, I switched to Repair CRM. I was pleasantly surprised by the ease of use. I managed to start using it even without instructions from developers, later on finding out about new features. Also, Repair team was willing to make adjustments when I needed them.
Inconvénients
So far I haven't really found any problems.
Réponse de E-Software
Thank you very much! We are trying to be as flexible as possible!
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Faster dispatching, with less phone calls
Our repair shop has a huge advantage with Repair-CRM and going digital. We don't need to call each other for clarifying my notes and to go back and forth with the clients when he will be at the address. Gamechanger!
Avantages
At my previous job I had to manually hand write the work orders for my technicians. Here, this is a huge advantage for us to do everthing quicker and more easily. Also my techs can read my notes now
Inconvénients
Some stuffs still need to be done manually with some of our clients who demand a phone call, but that's just how it is
Réponse de E-Software
That is exactly what our software is built for! We also learned a lot from you guys.
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
We found the perfect solution
Helps our workflow from the incoming jobs to scheduling and dispatching them to the guys in the Mobile APPs
Avantages
Online booking helped us a lot to automate our incoming requests, instead of the phone calls.
Inconvénients
Can't really highlight any cons, the support fixed every issues or questions that we had
Réponse de E-Software
Thanks Peter! Love working with you guys!
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
-
Provenance de l'avis
Repair CRM is great for field technicians
Easy to use Mobil app which helps speed up the Admin-time in the office.
Avantages
It allows our Techs to do the paperwork at a repair, eliminating sending the messy handwritten work orders to the office. We used to enter them manually in the evening ... this alone saves a lot of time for us (me).
Inconvénients
Inventory tracking was missing, but they implemented it with our help for us, so I can't say anything else in particular.
Réponse de E-Software
Thank you Peter! It was fun working with you guys!
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Easy to use for repairing printers on-site
Great for our team, lot of features were implemented in the past months.
Avantages
Our technicians track their inventory in their cars and found it easy to create work orders on client calls. In the office we keep track of our technicians locations & daily progress.
Inconvénients
Some key features are still in development, but the development team responds quickly.
Réponse de E-Software
Thank you Gabor!
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Perfect app for Pest Control
It really fits us, and helped replacing our Google spreadsheets.
Avantages
Makes it easier to schedule our jobs, and our techs can show up on time finally. We keep lot of tools and chemicals in the cars, now we are able to track those too. Routing is much easier with the app, which is important for our Pest Control business, as we have lot of notes and comment for wach client.
Inconvénients
Invoicing would be a nice feature to have!
Réponse de E-Software
Thanks Attila, we are working on the invoicing as promised!
- Secteur d'activité : Automobile
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great control over your schedule
Great upgrade from working manually on papers and entering the work orders in the evening. Now most of the job is done by the technicians: photos and what parts they used. It saves a lot of time!
Avantages
Seeing the technicians, where and what they are working on and also being able to track inventory.
Inconvénients
Nothing really, it fits our current needs, it covers our operations.
- Secteur d'activité : Informatique et sécurité réseau
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Perfect CRM and service software
Thx for CRM, our job is easyer and faster. The booking portal is fantastic big help!
Avantages
Easy to use software, with perfect online booking portal. Can use on pc, phone and tablet! All function work good.
Inconvénients
Data migration was complicated for me, but the support helped me!
Réponse de E-Software
Happy to help!
- Secteur d'activité : Machines
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Great for our Field Technicians & equipment tracking
Avantages
We found it easy to implement into our company and makes inventory
tracking much faster. Finally we can see the service history on a mobile
APP with easy work order creation!
Inconvénients
We did not use any similar software in our company before, so I can't
compare it to other solutions.
Réponse de E-Software
Thank you Norbert!
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