En savoir plus sur Thought Industries

Thought Industries offers a cloud-based customer training platform designed to suit the needs of business across multiple industries including software, manufacturing, professional training, continued education, continued medical education, associations, and customer onboarding. Key functionalities of the platform include drag-and-drop course authoring, a custom microsite and page builder, learner management capabilities, eCommerce capabilities, certification management, social learning and communities, ILT and vILT, gamification, mobile learning, in-depth reporting and analytics, xAPI, In-App Play (embedded training within a 3rd party tool), AI Recommendation Engine, and both xAPI and SCORM compliance — all within one integrated suite. The Thought Industries platform is a browser-agnostic system. It is compatible with both desktops and mobile devices.
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Thought Industries - Prix

Thought Industries n'est pas disponible en version gratuite.

À partir de:
Non fourni par l'éditeur
Prix:
Contact Thought Industries for pricing information
Version gratuite :
Non
Version d'essai gratuite :
s/o

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Thought Industries - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4
Simplicité
4
Support client
4,5
5 avis sur 78 Afficher tous les avis
Abbie D.
  • Taille de l'entreprise: 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/06/2018

I love using this software! Robus functionality with easily customizable settings.

Avantages

It's easy to use and customize things, and when I don't know how to do something there's a robust help site I can go to for information. The platform is capable of every function we need and they are always making improvements and adding functionality so we can stay cutting edge. I love that we're able to offer some education for free, and other courses at a cost for users. TI makes it easy for us to do both and the detailed reporting helps us track information about all of the users visiting the site. I genuinely love using this platform.

Inconvénients

The platform can be a bit pricey, but you get what you pay for and in my book, this is well worth the investment.

Giovanna O.
  • Secteur d'activité: Logiciels
  • Taille de l'entreprise: 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 15/12/2021

As we near full launch of our school...

Overall, my experience with Thought Industries has been extremely positive. It is a fun project to get off the ground, and we're looking forward to a full launch of our school in Q1 2022. Our beta periods and smaller launches have gone very well so far.

Avantages

I have found the overall school configuration and course authoring easy to use. There are many ways to customize the learner's experience. The people at Thought Industries are great to partner with, especially [SENSITIVE CONTENT]. She helped our team navigate all the parts to get our school up and running. Additionally the support team members I've encountered [SENSITIVE CONTENT] are very thorough, with quick replies & recorded video explanations. The Office Hours and the academy are great resources for learning the platform.

Inconvénients

The reporting continues to evolve, and I appreciate that movement forward. However, understanding how the report "dimensions" match up with the fields of the platform is not always clear, as different wording is used. So that takes a bit of trial and error. Additionally, I wish there was more ability to target messaging to different Panoramas at the page and course detail sidebar levels. Finally, the learning paths could benefit from more customization options.

Réponse de Thought Industries

Thanks so much for the review, Giovanna. Really appreciate the kind words and am especially happy to hear you're enjoying working with our teams. We love your team, you all have been so organized, patient, and creative during the implementation process. Thanks for all your hard work. Additionally, we definitely will take the feedback around some of the areas for opportunity. 2022 is going to be a great year. If you have any specific further questions, feel free to reach out to your CSM, James W.

Répondu le 07/01/2022
Utilisateur vérifié
  • Secteur d'activité: Recherche
  • Taille de l'entreprise: 501-1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
2

3
Publié le 24/12/2021

Leaves much to be desired

We haven't realised any benefits as yet, but we have realised there is extra software and API integrations we need to make, to get this to a position where it comfortably meets our requirements or even just in as good as position as what we left behind.

The support you get and the desire to improve Ti with feedback and solutions is lackluster, it comes across that Ti do not want to listen or help find solutions. They are also reluctant for anyone to contact them.

Avantages

The best part of the solution so far is the progress bar which includes the items which learners need to progress to complete their course.

Inconvénients

The software leaves much to be desired. We switched from an old provider to this solution but it's unfortunately been a backward step.

The UI is dreadful, clunky and not intuative. There's a lack of features on the platform. The reporting that you can get out of this platform is pretty poor too.

Nothing comes easy with this solution.

Réponse de Thought Industries

We're sorry to hear about your experience with Ti to date as we pride ourselves on providing the best solution to all our clients. We would love the opportunity to understand more about the limitations you are experiencing and the areas you find clunky and unintuitive. Ti is very configurable so we may be able to resolve some of these issues via a configuration review. We also have released a new content authoring interface that clients are finding very user-friendly and intuitive. I would encourage you to please reach out to your CSM and discuss your challenges. We look forward to doing everything to ensure you realize the benefits you are hoping for.

Répondu le 06/01/2022
Ashley B.
  • Secteur d'activité: E-learning
  • Taille de l'entreprise: 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/12/2021

Great B2B and B2C eLearning Platform

The division of my organization that uses Thought Industries migrated away from a website that was built by a small company. It was old and rusty. We also had multiple websites for each of our B2B clients that wanted administrative access to oversee learner completions. Thought Industries has helped bring a fresh look as well as an easier to use platform for our B2B and B2C clients. We have been able to combine the multitude of legacy sites into one with the Panorama feature, which is fantastic.

Avantages

The ease of use is fantastic. I love the Office Hours as well. The support team puts this together for weekly customer education on new and current features.

Inconvénients

There are things that wish the software would do, however increasing my proficiency on the software may generate a solution that is already there. Learner tracking is one thing that I wish was easier for my use case.

Réponse de Thought Industries

Hi Ashley, thank you for the glowing review, we are so happy that you find the Thought Industries platform to be as proficient and easy as we do! Let's get together in the new year and put together a plan on how to get the most out of the platform, we have some new courses and learning paths in our Academy that could be a great "refresher" and help find out what's really possible to build. We are excited to dive in! Regards,
Hannah C.

Répondu le 20/12/2021
Eileen B.
  • Secteur d'activité: Hôpitaux et soins de santé
  • Taille de l'entreprise: 1 001-5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 14/12/2021

Good Experience

Standardizing the agency learning/professional development experience

Avantages

Presentation/look/user ease. Allows for individualized program pages fo0r easier management and administration.

Inconvénients

Reporting functionality is not what we were told it would be when we bought into the software.

Réponse de Thought Industries

Hi Eileen, thank you so much for the review. We are really glad that you've had a good experience with the platform. I'm looking forward to working closely with your team in 2022 to address your reporting needs. Best, Elaine

Répondu le 12/01/2022

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