En savoir plus sur talech

Talech POS is a cloud-based retail, restaurant & bar and professional services solution that offers point-of-sale (POS), inventory and customer management, appointment scheduling and deep, real-time analytics. The solution stores data in the cloud meaning it can be accessed securely from multiple devices wherever you are in the world. The solution can also be deployed on-premise. The iPad point of sale has distinct versions for the retail, restaurant and professional services categories. For restaurants, key features include easy table management and taking customer orders, process payment from on the floor; the solution supports multiple payment types including split bills and gift cards. Discounts can be applied to an entire order or a single item; the solution will automatically display a detailed breakdown of discounts applied. For retail, sophisticated inventory management features include a bulk upload and edit option along with low inventory alerts. When it comes to service businesses such as beauty salons, hair salons and nail salons appointment scheduling is the priority and Talech offers a customer facing booking website, timed services, staff profiles to showcase services offered as well as detailed staff and cancelation reports. Reporting comes built into the system, including transaction trends, employee performance and hours, and customer demographics. Information offered about this data include customer visit history and patterns as well as actionable inventory recommendations. An easy to use email marketing campaign function is also available to strengthen customer loyalty. Talech POS offers free, 24/7 support via phone, email and through an online knowledge base.
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Vidéo de talech
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talech - Prix

talech est disponible en version gratuite. La version payante de talech est disponible à partir de 29,00 $US.

À partir de :
29,00 $US
Version gratuite :
Oui

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talech - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,8
Fonctionnalités
3,7
Simplicité
4,1
Support client
3,9
5 avis sur 318 Afficher tous les avis
Cindy
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/09/2019

Love it

Avantages

Easy to use many choices to choose from equipment wise and their support is amazing well worth it

Inconvénients

Really I don't have an it's easy to use and any questions I had technical support answered them

Alternatives envisagées 

Clover

Pourquoi choisir talech 

Price and functionality beats any other brand

Logiciel antérieur 

Square Point of Sale

Pourquoi passer à talech

Clover didn't have to easy-to-use functions and technical support as techal does
kyle
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 31/08/2019

talech Review

so so

Avantages

the theory of it. the thought that i could do everything i was told it could easily and a low cost.

Inconvénients

versatility or lack of versatility. i run into issues with contacts and open orders when i try to make changes. the website seems to be very touchy.

Alternatives envisagées 

Square Point of Sale et Quickbooks Online

Pourquoi choisir talech 

i was sold on Talech doing more, but frankly i was lied to. it might be capable of more but i was told it was all one low price.

Logiciel antérieur 

QuickBooks Desktop Enterprise

Pourquoi passer à talech

IDK
mark
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
2
Support client
1

1
Publié le 02/08/2022

Talech Stealing Money Because they Were not Processing Credit Cards Properly

Good until recently... Now critically terrible They were preauthorizing credit cards.... but when the tab was closed,,, their software could not do so because of card information corrupted (although the software states they are pre-authorized).
This resulted in over $500 in tabs that cant be closed... not even by Talech themselves... So, they blamed everyone, including my internet provider, the credit card bank etc. They are unable to resolve... In summary, there was $500+ dollars of free beer credit card customers drank at our expense!!! We had to switch (otherwise we would have continued to lose money) and Talech will not even refund our monthly charges to help offset their error. Not only is this bad service... but stealing!!!

Every Talech user must be aware of this and RUN!!!

Also associated with this was a company called AVANT GARD... if you are dealing with these people also be aware,,,

Avantages

The POS software works in most cases. The reporting is ok as well. Don't have experience with others besides square... but seems to work... However the majority of this software is to successfully collect money for exchange of products.... this is where it fails!!!!

Inconvénients

Customer service to resolve critical issues with mis-handling credit card information, not admitting a problem and even accusing everyone else for our loss of money.

Theresa
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 23/08/2019

Works for simple to complex operations

We have used them with two separate businesses. One was a quick service, and the current one is a full service, fine dining environment. The register works with both of these. I was surprised at how easily we were able to expand and control our in-house systems. They have become so feature-rich over the years. Staff train quickly on it. Price point is competitive. Customer service is very good.

Avantages

Discounting weekly specials - set once and done
Tagging for specific printers, discounts
Loyalty program
Reporting
Time Clck and time sheets
Online ordering
Table management

Inconvénients

ICMP readers are sometimes an issue
Wish there was an integrated reservation system

Alternatives envisagées 

NCR Silver et Toast POS

Pourquoi choisir talech 

Pricing, upgradeable, customer support, flexibility.

Pourquoi passer à talech

It came down to pricing and flexibility. Liked that we could run it off our iPads.
Christopher
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
2

4
Publié le 23/08/2019

Ease of use

The new house account stuff seems to be a benefit for someone like me. I let folks run a tab. The software has gone down on me a few times during a shift and Talech just asks you to be patient. The lack of knowledge from the help desk is frustrating.

Avantages

Easy to navigate, fairly straight forward.

Inconvénients

If there is an issue, it all goes down and customer service is not helpful usually. I have had to call other IT people in to get us up and running because help desk usually can't or they take an hour for a one button fix to a problem.

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