En savoir plus sur Targetprocess

Targetprocess est une plateforme visuelle d'entreprise dans le cloud qui relie portefeuilles, produits et équipes. L'outil reflète parfaitement la méthodologie Agile et peut aider toute entreprise à adopter Agile et à mettre l'ensemble de l'entreprise à niveau. Afin d'assurer l'agilité de l'entreprise et d'identifier les flux de valeurs pour l'ensemble de l'organisation, les utilisateurs peuvent s'aider de modèles prêts à l'emploi pour les frameworks SAFe (Scaled Agile Framework), LeSS (Large-Scale Scrum), Nexus, Scrum of Scrums, etc. La solution est également hautement personnalisable afin de prendre en charge votre propre structure organisationnelle et votre approche de gestion de projet. La solution comprend un éventail d'applications qui permettent de consulter des données à tous les niveaux de l'organisation. Les utilisateurs peuvent automatiquement hiérarchiser les éléments de travail entrants et utiliser l'encodage visuel pour baliser les projets. Le mode chronologique de Targetprocess montre les progrès d'un projet au fil du temps et permet aux utilisateurs de définir des jalons. Targetprocess propose des applications mobiles dédiées pour les appareils iOS et Android. La solution convient aux moyennes et grandes entreprises de divers secteurs, tels que l'architecture, les services informatiques, l'ingénierie, la conception graphique, etc. Targetprocess a été récompensé par le Magic Quadrant de Gartner pour ses outils de planification d'entreprise Agile. Rationalisez vos flux de travail et accélérez la livraison de projets avec Targetprocess.
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Targetprocess - Prix

Targetprocess n'est pas disponible en version gratuite mais propose un essai gratuit.

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Version gratuite :
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Version d'essai gratuite :
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Targetprocess - Avis

Note globale

4,5
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,4
Simplicité
4,0
Support client
4,6
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Tous les avis sur Targetprocess

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546 avis
Vivek Kumar
Vivek Kumar
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 26/05/2023

Targetprocess Review

It’s goood so far , it just needs to address some compatibility issues and it would be an excellent product as compared to its counterparts

Avantages

It’s easy to use and offers tracking , planning and project management capabilities

Inconvénients

It has compatibility issues with some browsers rest its good

Mark
Mark
  • Secteur d'activité : Services d'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 31/07/2019

Powerful Software for Agile Organizations, Could Improve in Usability on Higher End Functionali...

We are using Targetprocess in our daily Agile practice. Our developers and Product Owners are trained in its use, and it is a huge piece of our practice. The software is key to our Agile efforts, and is relatively easy to set-up and use. However, the buyer should be aware that unless you deploy one of the pre-built frameworks, you will be starting with a clean slate, and will have to build your own structures, and this can take a bit of thought and time. I enjoy using the software, and we intend to renew our license for the next year, and will be making efforts to expand the user base. The ability to define different workflows for different teams is very powerful, as is the Request Portal, and other more DevOps type features. Story card aging is another nice feature that we now implement through custom rules.

Avantages

Excellent pricing structure, easy to set up, and implementation/training professional services are first rate. The software is powerful and can handle various different approaches to Agile/Agile Scrum, and comes with pre-built solutions for frameworks like SAFe. Our organization was up and running in little time.

Inconvénients

Some of the more powerful features, such as creation of rules could be more straightforwardly implemented. Some features have a "coding" feel to them that could improve in usability, user-friendliness. The software is sensitive to hierarchical structure of Agile entities, and you have to get this right. The ability to move/transform entities into different levels of the hierarchy could be improved, and sometimes can disconnect entities from the hierarchy, forcing the user to reconnect them manually.

Alternatives envisagées 

Jira, monday.com, Rally et Smartsheet

Pourquoi choisir Targetprocess 

Taiga was too limited and didn't support enough of the elements of our Agile Practice and had no true DevOps features. While we liked its simplicity, it did lack many advanced features we thought were important.

Logiciel antérieur 

Taiga

Pourquoi passer à Targetprocess

Customizability, Ease of Use, Quality of the Professional Services Organization, Price, Power of Features
Utilisateur vérifié
  • Secteur d'activité : Jeux vidéos
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

3,0
Publié le 14/09/2018

My experience with Targetprocess

We are using Targetprocess mostly for Product Backlog management. It helps us to visualize backlogs of different teams inside of one product and create a "big picture". Service organisations are using Kanban practices and it perfectly solves prioritization and backlog management issues.

Avantages

- Flexibility of the tool, customization options
- Ability to create any kind of process workflow
- Out of the box Kanban metrics
- Representation of data on views and boards in any kind of form, for different stakeholders
- Visual cards and thier options
- Ability to automate process steps with web hooks and metrics

Inconvénients

- Timeline is not useful
- Interdependencies management is poor
- Reporting engine, options are limited
- Customisation of entity view is not possible
- Access management options is limited
- Lack of capacity/resource management functionality
- Lack of Portfolio management (cost management, portfolio roadmaps, strategic dashboard, what if analysis)

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 02/12/2021

Powerful agile project management tool

We started small with one client and project, then slowly added all our clients and projects. Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc. What I like best is the confidence it gives me that it will be able to grow with our needs into the future.

Avantages

As our organization continues to grow and have more complex needs, Targetprocess can easily handle whatever our needs are and helps us to grow using standardized methods no matter the project. Also, we have many creative people in the tool and it's user friendly for the non-technical types too.

Inconvénients

It's great power can also be a weakness, as getting it setup and configured requires planning offline, team alignment and understanding before moving the workflow to a digital tool like Targetprocess. Having someone who understands Agile and programming is best to get this setup for you as its so customizable it can be intimidating.

Alternatives envisagées 

Jira

Pourquoi choisir Targetprocess 

We migrated from Waterfall to Agile PM Methodology.

Logiciel antérieur 

Basecamp

Pourquoi passer à Targetprocess

Jira was too technical for our non-technical users, such as account managers, creative, copywriters, and media people.
Aaron
  • Secteur d'activité : Transport routier/ferroviaire
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 20/11/2019

Excellent alternative to JIRA

We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall.
The UI is much, much better in Target Process and

Avantages

* Responsive UI
* Adding many stories at once is easy so doesn't interrupt your flow
* Incredible customer support responsiveness
* Dashboards are 10x better than anything in JIRA
* Reports are built in and very well designed, things you have to buy from 3rd parties in JIRA (if you even can)

Inconvénients

* Roadmapping is harder than it looks, some planning features missing means i can't throw away my gantts just yet but it's getting close
* Search results have way too much white space, can be hard to find exactly what you're looking for - JIRA was better at this
* Difficult to learn the filtering side of things for anything more than basic needs (but their customer support team are amazingly supportive on this, even writing a script for me immediately to address my individual need). Oh, this is meant to be the con section isn't it. ;-)
* Workflows aren't quite as customisable as JIRA, such as setting triggers and custom screens

Alternatives envisagées 

Kantata et Zoho Desk

Pourquoi choisir Targetprocess 

* wanted faster and cleaner UI and larger hierarchy support

Logiciel antérieur 

Jira

Pourquoi passer à Targetprocess

Price, featureset, ease of use
Bruno
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
0

4,0
Publié le 30/10/2019

Awesome product for the right cases

TP helped us a lot to manage a complex project that had many teams working in parallel in a large product roadmap.

My conclusion was that to be worth the investment the teams should take advantage of all the features and metrics that it can generate.

Depending on client's project management in some cases it was not possible to use correctly sprints and generate metrics. In those cases we ended migrating to other tool (such as Trello).

Avantages

Tons of good features
Very flexible and powerful

Inconvénients

Expensive for companies in Brazil

As we are a consulting company, there wasn't a good (and cheap) way to add clients to the projects with the ability to add comments to cards without purchasing a license.
In some cases there were more than 10 people involved in the project that would have very small interactions. It would not make sense to purchase licenses for everyone.

Alternatives envisagées 

Jira, Trello et GitLab

Pourquoi choisir Targetprocess 

We started working with larger projects that required a better control of the roadmap and we also wanted to have better metrics about our teams and deliveries.

Logiciel antérieur 

Trello

Pourquoi passer à Targetprocess

After watching some videos it seemed we liked a lot the flexibility to create our custom processes. Being able to have cards automatically moving across teams depending on their status was very nice.
Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
2
Support client
4

4,0
Publié le 04/08/2019

Target Process is one of the strongest project management tools available

If we were going to start a business today or if I had 1-2 months for setup and on boarding, I would strongly consider Target Process to run the project management just because of the large number of options for structuring the workflow and reporting metrics. I would compare it most to Jira classic projects, but more user friendly.

Avantages

At first glance, you can do anything you want with Target Process. It is geared to set up workflows and views the way you want them to perfectly fit your business structure. The more time our team spent in Target Process, the more we realized how it is extremely customizable. Of all of the Project Management tools I have viewed (which is a lot) I have never seen one that would allow you to created as many variations of a project view and related reports as Target Process.

Inconvénients

With all of the customization possible, it is very daunting to get it set up and running. The only reason we did not stick with it long-term is because we had a hard deadline to change project management software, and could not onboard everyone fast enough. Other than that, the only things "missing" are things like bulk edit or moving tasks to a different project. Very minor things.

Marco
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 30/10/2019

A strong Agile and multiproject companion tool

We have introduced Targetprocess during 2017 year since we have started to really implement an Agile approach to our development process. We are also active JIRA users and from the beginning we discovered a much more clean approach with TP, and a much more powerful reporting tools.

Avantages

We have found it very clean and simple in the day by day usage, it has powerful reporting functions that helps to keep track of your progression and global performance between multiple projects

Inconvénients

We are missing some functionalities, like the skills matrix tool in order to have a clear view of allocated peoples vs. skills required on a project basis.

Some aspect of the UI can be improved and much polished to be more clean, but we know that its a matter of time.

Gary
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 09/04/2024

TPOD is great for the money when you want to get rid of all the sticky notes and strings

Avantages

The system is very easy to use and is quite intuitive. Many of our users can easily adopt its methodologies and workflows.

Inconvénients

Connecting to third party tools such as SalesForce and Azure Dev Ops is extremely difficult. There are only 1 or 2 tools and both are terrible.

ESMAEIL
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
5
Support client
5

4,0
Publié le 04/01/2024

Esmaeil Habboush

Avantages

It is a light and simple application for daily use, as it contains a powerful automation process and the elimination of additional components

Inconvénients

If you compare it with some other applications, it will miss several features such as commenting tools and change notifications

John
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/06/2016

Visual Software Management that really works

We were a MS Project Pro shop for several years in our internal IT support organization . . . and were leveraging various features of MS Project Pro in phases. While there were "good things" about the product, it just turned out to be "too cumbersome" and "time-consuming" to get data in . . . in order to get anything out in a timely fashion.
When the decision was made to find something else, we would end up selecting "Targetprocess" - a true visual software management application. There were several key things that got us excited from the start: ease-of-use, quick implementation, ability to import content from external apps, conceptual simplicity, ability to customize various types of views to support our Agile teams (Kanban and Scrum), ability to tweak workflows for various entity types (e.g. Projects, Epics, Features, User Stories, etc.)
In many ways, Targetprocess reminds me of my toy box when my brother and I were growing up. We would reach in and be surprised by the toy we would bring out to play with . . . and like our toy box, Targetprocess will surprise you in what you'll find when reaching in . . . to locate / leverage various features and functionalities that constantly surprises you.
Besides the extensive flexibility of Targetprocess, the company has developed a decent set of user guides and training videos. I would recommend viewing the training videos, first, in order to get a first-hand look-and-feel of the capabilities of the product. And realize, you are just scratching the surface, when viewing them. The videos only begin to "hint at" what you can do with this visual software management tool.
Give it a test drive today . . . as Targetprocess offers a free access license to see for yourself!

Avantages

Besides the flexibility and robustness of the features and functionalities found in the product, Targetprocess has a great support group found when using their "Live Chat". Their Live Chat personnel who respond to our inquiries and issues are extremely responsive and knowledgeable. And the same can be said for their Targetprocess Support team. Many times when we have discovered an issue or had a technical question, their Support team have provide abridged videos and write-ups that demonstrate the how-to's for resolving or leveraging the functionality of the tool.

Inconvénients

What is Targetprocess' strengths is also its' weakness -- its' extensive flexibility / functionality . . . which is overcome over time by using the tool. Sometimes, you are not certain which approach to use when creating a board / view / list, or wanting to use a report, or creating a dashboard, or exporting the content out as a CSV file for Excel manipulation. But as we have worked with the tool, our various departments have developed SME's (aka Subject Matter Experts) to work with their end-users of the product. This has helped significantly for us, and we have monthly TP user community session to discuss-and-share how various groups are using the tool, and providing each other with tips-n-tricks.

Utilisateur vérifié
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 07/04/2020

Absolutely essential agile tools!

TargetProcess has become an essential part of our agile development process. It's very flexible and has also proven itself valuable managing work in other areas of the business (Biz Dev, Marketing, etc...).

Avantages

Their visual flexible boards allow our team to easily see views of our development progress in whatever way we need. This is one of the few products that gets prioritized backlog views right. TargetProcess has become a critical piece of our software development lifecycle.

Inconvénients

It would be nice to see entry-level pricing for small companies. For Start-ups, every little bit helps!

Alternatives envisagées 

GitHub et Jira

Pourquoi choisir Targetprocess 

Needed software that could provide the agile views needed to properly prioritize our workflow and quickly manage work assignments. TargetProcess is so much more efficient than other online options we've evaluated.

Pourquoi passer à Targetprocess

Easy of use and better online reporting.
Mark
  • Secteur d'activité : Presse écrite
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 08/02/2017

TargetProcess powers our business and project team

My team have used TargetProcess for around 6 years. Those years have seen a lot of change for my team and for TargetProcess, although I think the core of what attracted me to TargetProcess is still the same, namely the separation of data from presentation. It's a simple and common concept to developers of many types, but it's very rare to see in tools, even complex project management tools. Most have 'our way' or more likely 'the way' and allow for minor tweaks to that approach, but rarely let you build limitless ways to view the data.

Over the years with TargetProcess my team and our processes have changed considerably, but thanks to the flexibility of TP we've been able to iterate the various presentations of our work data without needing to move to another tool (User Stories, Bugs, Features and Epics, across boards, reports and dashboards).

The support at TP is second only to the inherent flexibility of the product, but it's also a big part of what's kept us with TP all this time. On the rare (5-10 times a year) occasions I need to ask a question, I pop onto live chat, upload a screenshot or video and get an answer, typically within minutes, typically a full solution that allows me to carry on with what I'm doing straight away. In the rare cases it isn't possible, support create a suggestion ticket for me or upvote an existing one if it's there and I've seen several of them appear in the product.

My 4s and 3s in the ratings are only because I deem 5 to be almost perfect and there's almost always room for improvement. I gave Support a 5 as there honestly isn't much more that could be improved there.

I regularly evangelise TargetProcess to other companies and wouldn't hesitate to recommend it.

Avantages

Flexibility (abstraction of data from presentation).

Inconvénients

Nothing major.

Utilisateur vérifié
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 19/07/2019

Target Process works great for non software projects

Avantages

The extreme degree of customization that is supported by this product is excellent. I have created dozens of process queues and pipelines for customized business processes that have nothing to do with software engineering. The ability to replace the software-development terminology with other more pertinent monikers is excellent.

Sales pipeline? Check.
Quote tracker? Check.
Business process tracker? Check.
Service tracker? Check.
Construction project pipeline? Check.
Ordering pipeling? Check.

The web-hosted version of Target Process is outstanding for a small company that wants sophisticated collaboration software without a dedicated IT staff.

Inconvénients

Ability to generate local back-ups is not intuitive.

Alternatives envisagées 

Salesforce Sales Cloud

Pourquoi choisir Targetprocess 

needed more features.
Martin
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

5,0
Publié le 05/07/2016

Yes, I do want to visualize everything!

When I started using TargetProcess I didn't pay much attention to its slogan: "Visualize everything". But that is really its strength.

Let's say you have 500 items (bugs, user stories, whatever) represented as cards and want to review them. Wouldn't it be nice to be able to spread them out graphically using two axes of your choice. Let's say you want Severity as rows and Priority as columns. What if you could also zoom out to see the big picture of where most of the items are concentrated. Or what if you want to spread them out over Project as rows and Estimated Effort as columns? What if you could also drag/drop items in this view to actually set estimated effort by dragging an item to the wanted column? What if you could introduce a third dimension by color code the cards? Perhaps you want to let all cards that are already assigned to a release have a green color and let all cards that are already assigned to an iteration have a yellow color? Or let all items that are already assigned to a sprint OR release but have no estimated effort yet be colored red? All of this (and much more) is easily accomplished in TargetProcess and this is why I like it. These features in TargetProcess are in my opinion unbeatable and I have evaluated many, many tools before I finally found this piece of gold.

Avantages

+ Its focus on visualization.
+ The integrated testing module.
+ The feature voting system where you can wish fro completely new features or upvote others ideas. (I've had one feature released that I upvoted.)

Inconvénients

- It can look a little complicated/frightening at first with so many views setup by default.
- The pricing model. It is almost linear with the number of users, although half of the users at most just use it move a couple of cards on a board per week.

Utilisateur vérifié
  • Secteur d'activité : Gestion de l'enseignement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
0

4,0
Publié le 11/12/2019

Very customizable - need to learn how to use it.

I'm overall happy with TP, but I constantly need to convince people why its good or better than the alternatives.
I think it doesn't always help you create a smooth process as a team, since you can do everything.

Avantages

Highly customizable - you can set up everything as you want it.
There's almost nothing you can't do.

Inconvénients

It takes a while to get to learn all the capabilities of TP. I'm the company's expert and each new person who needs to learn it still takes time to learn it.

Alternatives envisagées 

Jira, Wrike et Asana

Pourquoi passer à Targetprocess

Price, customizability, UI, capability
Utilisateur vérifié
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 13/03/2018

Exclusive workflow, with flexible process.

Mostly we use it to manage a team of few developers. It is excellent to keep track of everything related to the process and to allow product managers to have an idea of the work constantly.

Avantages

The process of destiny allows having certain organization of style in our beginning and the entities can have many relations. You can have a project that contains epic songs composed of stories separated by tasks, it's great. allows you to easily add images in the online editor.
It has visibility for tasks. Easily visualizing which task is assigned to each person. Easily customizable to configure the WIP and the rules around it. It has contributed greatly to increasing our daily productivity and the level of transparency has increased.

Inconvénients

One of my complaints could be, the dragging of tasks through the plates, since it still presents me with certain errors. This should be fixed as soon as possible, because it is delayed even in the best machines and regardless of the configuration we previously made.

Larry
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

5,0
Publié le 17/07/2019

A Lot of Features with a Few Shortcomings

Avantages

Target Process offers a lot of functionality to make it very useful for most organizations, large and small. I particularly like that it combines all normal ALM functions with basic PM functionality to track progress. I also like that it isn't just focused on software and Agile, but allows you to adapt it to your needs. We use it for both hardware and software with equal effectiveness. Customer support is excellent and they will even perform supported customization for you.

Inconvénients

Learning to use the views isn't intuitive and lacks the ease of use of an advanced search to find the items you're looking for. The test functionality is a bit of an after thought and doesn't allow some needed features, like reuse of test steps and test parameters. We use this to manage all requirements and there is no easy way to get those into a nice printable format. I know they are working on more item customization, but I'm use to TFS and having complete control over the fields, layout, and rules.

Grega
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/06/2016

State of the art information handling.

Started using it more than six years ago. The product made a good impression on staff and on management. Some alternative products it had to compete with, didn't beat it's usefulness value. Not Maximo, Bugzilla and neither Redmine so far.
We have dozens of change requests, unfortunately also bugs active. But which we manage to evaluate CR's quickly, have request and solution specification evolvement and communication in context simply and well ordered and kept together - at hand. It is very important that information is very quickly accessable. No unnecessary clicks. We plan in a glance and have order in statuses.
Our organisation changed inbetween last years and TP customizable workflow always adjusted to it w/o any programming needed.

Avantages

State of the art information handling.
Fast.
Designed around Intuitivity, Speeed, Flexibility and Order.
Eye catching design. Cutomizable where needed.
Easy reports.
Superb onlie chat and tuting support, free.

Inconvénients

Cosmetical improvements needed on:
Can copy-paste photos (Very important), but can't paste entire texts with more photos (yet).
Can easily customize my screen, but can't add own fields on primary view.

Greg
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

5,0
Publié le 12/09/2019

Useability has improved significantly and the SAAS solution works well.

Used heavily for all projects across the organization, not just IT.

Avantages

Works very well for the actual creation and collaboration work around users stories in an agile project environment. The cloud/SAAS prodcut

Inconvénients

Tracking and reporting at a project level is still very weak. The ability to easily roll things up to a project level is still very difficult and the internal reporting abilities is still lacking. Even the most basic information has to be extracted to Excel or another reporting tool. Would help to have some basic end-user reporting functionality.

Alternatives envisagées 

Jira

Pourquoi passer à Targetprocess

Cost.
Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4,0
Publié le 17/09/2018

Overall a very good products

Avantages

Highly flexible and configurable solution
Open and well documented entity model
Simple and good API for integrations
Easy to create and connect entities between projects and releases

Inconvénients

I don't like that there is no starting point for projects other than the boards. It is not always easy to navigate to the entity that you want to find.

Utilisateur vérifié
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 14/09/2018

Great for project workflow management

Avantages

The software is fairly versatile in hownitncan be applied. We use it across all departments from very technical use of many features and workflows in engineering to the basic email request features in non-technical departments.

Inconvénients

It has a bit of a usability learning curve I’ve been told by newer users.

Dan
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 20/02/2017

Best Scrum tool we've come across

The beauty of TargetProcess is in its flexibility. When we started using TP we tweaked it all kinds to track our workflow the way we wanted. Over time our process has moved a bit more true to "pure" scrum and many of those customizations have gone away. We still have tweaks here and there to track extra info or to track things just how we like, but in general the tool is right on the money.

Avantages

The beauty of TargetProcess is in its flexibility. When we started using TP we tweaked it all kinds to track our workflow the way we wanted. Over time our process has moved a bit more true to "pure" scrum and many of those customizations have gone away. We still have tweaks here and there to track extra info or to track things just how we like, but in general the tool is right on the money.

Inconvénients

Some of the default calculations aren't what we'd prefer. For example: the sum total of points in a feature only includes stories, not bugs. We've worked around that though.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
2
Support client
5

5,0
Publié le 05/12/2018

Targetprocess

Avantages

We use targetprocess to keep track of our tickets and progress. I do like that it responds quickly and functionality of it is great.
We are able to have multiple people use this and add comments to tickets/issues which helps in communication with our team.

Inconvénients

It is a big hard to use. The layout makes it a bit confusing. Perhaps if there was more of "how to" videos or a better implementation aid for new users, this would help

Todd
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/07/2019

Great for Project Management

We have been extremely satisfied with TP and continue to grow how we utilize the software across various teams.

Avantages

We utilize TP daily for all of our project tracking and testing purposes. We have multiple product software suites that we continually maintain/update, and using TP allows us to easily coordinate and plan the hierarchy of those enhancements. We use this for testing new enhancements, as well as production issues and additional feature request enhancements.

Inconvénients

When pulling reporting and exporting to CVS, there are limitations to the number of records that can be exported. We have learned to filter down our reporting and pull in multiple requests.

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