Leticia M. Secteur: Design Nombre d'employés: 2-10 employés
We have been working with Paymo for more than 5 years now and over the years we've seen constant improvement with new features. It's a rich feature tool for a low price and it suits our company as no other does, not only in what they offer but in an intuitive and easy-to-use tool. The timer, invoices using the timesheet, team scheduling, sending estimates, all those make the difference in our business and has help us to save and make money.
The timer is the best feature of Paymo. We search a lot but none of the other tools allows us to easy time our work and bill our clients as Paymo, with an always-visible timer. And the ability to bill our clients with the timesheet completes our process perfectly.
It's lacking a client portal, where they have all information about their project and invoices
Réponse : Paymo 18/06/2020
Time tracking FTW, Leticia - thank you :)
I think there's a misunderstanding. The current client portal allows clients to view their invoices. Just be sure to add them as contacts too: https://help.paymoapp.com/en/articles/900000-how-do-i-add-a-contact-to-a-client
They can't see the project progress, something that is going to be fixed with the next release of the client portal. That will grant guest users in-app access.
This is our #1 priority right now, so stay tuned!
Jelena J. Secteur: Services et technologies de l'information Nombre d'employés: Auto-entrepreneur
I've increased my productivity with Paymo's Kanban board view, combined with Table view, and saved TONS of hours on admin, invoicing, timesheets, client and project management.
Just this time saving alone pays off the monthly subscription.
Sanity and nerves saving is the bonus! :)
Why? Because Paymo helped me maintain good client relationships, timesheet transparency and great records&data representation for a client. So when a client comes up with a random question about a specific task, Paymo's records make finding (and presenting) a specific information or record so much easier, transparent and more reliable.
Paymo has been a lifesaver in many business management areas: project management, client management, time tracking, accounting.
With built-in budgeting, time tracking, expense tracking, estimate calculations, professional invoicing and getting paid online (and on time!), different project 'views' (list, table, board for kanban, gantt), extensive filters, dashboard and insights, resource scheduling, live time reports, client portal - and all that in one app - it's a sanity saver!
One of the things I also personally quite appreciate is the professional and clean look of the invoices (and how easy it is for clients to pay them online). With a click of a button, you can add the unbilled time/fees for a specific time period and/or projects to an invoice. Paymo does all that heavy admin stuff for you and it has saved me a lot of time!
Cherry on the top: all invoice items are presented so neatly and professionally, so that my clients can see exactly everything I've worked on for them and what I'm billing them for, as well as how much time is tracked for each project and task.
And Payoneer, in addition to PayPal/Stripe/Authorize.Net payment gateways is a big plus!
The moment I first tried it, I could immediately feel that Paymo is the tool designed for actual freelancers in mind, whether you work on a project basis, or a pay-as-you-go basis.
It's not complex, and all the features it has are just *right*. Exactly what I need.
And it's getting even better!
I wish the app was just a little bit faster, but I read somewhere that they already have this improvement on their roadmap.
Still, if you ask me, it's totally worth the wait for every new feature and improvement their team is cooking for us :)
Réponse : Paymo 10/07/2020
Thank you, Jelena <3
Speed improvements are already something that we're addressing. Stay tuned for more goodies such as a task calendar view, improved mobile app with team collaboration features and guest access.
Cameron N. Secteur: Marketing et publicité Nombre d'employés: 2-10 employés
Would NOT recommend it to anyone who has even the slightest of "outside the box" process for projects or billing/invoices.
Yet another system that after several months of use only did what we needed it too at 75% of the way, then AFTER buying into the "huge discount" and special they had going, did I find out they do not allow refunds at all!
If you put ANY data into the system and ever need to export it for any reasons ...find a data entry person and hope you didn't enter a lot of information because unless you are a developer that can setup custom API's...your info is stuck in their system!
You can enter clients, companies, etc. and change view to "Table" and see it in table mode, but that view still only gives you the general company information, NOT the contacts for that company and that is 1 of 2, yes that is right 2 places in the entire system of everything you may have entered where you can download/export that view into Excel/CSV file....everything else is PDF if you are lucky!!
If you are a VERY small, VERY basic bookkeeping/accounting freelancer (NO TEAM, just you and very basic billing) - fine, it may work...but if you have more than 1 person in your team other than you, have different rates or even the SLIGHTEST out of the norm billing or cycles...GOOD LUCK!!!
I am furious with this system after being told what it could do and I explained in detail, and "oh yeah, that is not a problem at all"...only to find out, everything I explained about what we needed, went in one ear and out the other just to make the sale...now I have a barely usable system and wasted $$$$!!
Can't export anything unless you have a developer standing bye.
System is very "inside the box" thinking even after being told it would easily do what I had explained that I needed it to do
support seems to take longer than usual and they are quick to respond with an answer that has NOTHING to do with what you originally asked (bots maybe?!?!)
Can't get a refund, no matter how many lies they told you to make the sale in the first place!!!
Réponse : Paymo 28/01/2020
Sorry to see you disappointed. Our goal is to help you improve the way you work, not to sell you on something.
Indeed, you can export client, project, user lists, as well as time reports in csv format - invoices and Gantt Charts are available in PDF only.
However, due to the fact that there's no standardised data structure for project management data, the only practical way to export it is via our API.
And no, we're no bots, and don't force anyones hand to make a sale.
Jovana V. Secteur: Gestion d'organisme à but non lucratif Nombre d'employés: 2-10 employés
Though I still use other apps to track status of my projects, Paymo is irreplaceable for invoicing and time-tracking -- and most importantly these two functions are tied, so you are constantly reminded that time is ticking. It's simple and neat, and it takes little time to get familiar with the basics.
My two favorite features are invoicing and timer. Invoicing is neat, the design is simple and clean and your clients will like it. As for timer, it's dominating your screen, so it saves me from distractions of all kinds. Overall, what I like the best about this software is the blend of simplicity and feature-rich functionality.
Perhaps, the pricing can be more sensitive to freelancers, or adding a layer with less feature but more affordable. But nothing else, really.
Réponse : Paymo 14/08/2020
"Pay-me-More" is actually close to "get paid more", where the acronym comes from - thank you Jovana :)
Just to be sure, if you're an NGO, you can benefit from a 50% discount. Just write us at [email protected] and send us a proof of your NGO status.
Other than this, be sure to check our other time tracking tools as well: https://www.paymoapp.com/time-tracking/
Krystle chanel K. Secteur: Marketing et publicité Nombre d'employés: Auto-entrepreneur
It is important to note that Paymo isn't idle in enhancing its software. Not only that, but new features are thoughtful and integrated seamlessly with the tool. I appreciate this because I have used other software that seem to have their priorities mixed up when releasing enhancements; adding things that don't move the needle ahead of things that do.
After years of using project management software for both myself and companies I've worked for, I found the right tool for the job for my personal, small business as a marketing coach and online entrepreneur.
Until I build a team, I'm using Paymo for myself, and other tools are not always price-sensitive for a solo user. I appreciate that Paymo provides an option to pay for one user until I'm ready to grow.
A particular feature I was looking for was the option to view all projects on a single Kanban board. In the rare case that I found this option, it was a significant upgrade to acquire. But Paymo offers this and it's super easy to use!
Other features I love:
- Time-tracking/timesheet: Visual representation of where my time goes. I use the in-app timer every day.
- Flexible viewing options: I can easily switch between list, table, board, and Gantt views, with easy to use filters that allow me to see exactly what I want. No custom reports or views need created - which can be time-consuming and inflexible (enterprise tools).
- Note: The user experience of the Gantt chart was also what I was looking for. It is drag and drop and allows you to adjust your timeline from within the view.
There's so much to love about Paymo! And that is saying a lot coming from someone who has researched and used as many tools as I have - including enterprise solution, Workfront.
Paymo is definitely worth giving a try!
I wish there was a way to invite collaborators/reviewers like there is in Asana. If I want a coaching client to be able to collaborate, there is no way to do this without paying for another user.
This is superficial, but, the name! When I tell people about Paymo, they immediately think it's a financial tool, not a project management tool, based on the name. I would hate for this to hold Paymo back in the market.
Réponse : Paymo 30/06/2020
You sure did your researh, Krystle, thank you for the review :)
Actually, we're working on an improved client portal with in-app access to guest users, so they can collaborate with you on the same page. This is our #1 priority atm, so stay tuned!
As for our name, this goes back more than 10 years when we started out as a time tracking and billing tool. The purpose was to use the app and GET PAID MORE, hence Paymo :)
Hope this helps, thank you again!