En savoir plus sur Aha!

Aha! Roadmaps est la suite complète de gestion de produits permettant de définir une stratégie, de saisir des idées, de noter des fonctionnalités et de partager des plans visuels. Elle comprend Aha! Ideas Essentials pour le crowdsourcing et les opinions. Plus de 5 000 entreprises et 400 000 utilisateurs font confiance à ce logiciel basé sur le cloud pour créer des produits agréables et être satisfait du travail. La stratégie avant tout. Vous devez savoir où vous allez pour y arriver. Mettez d'abord les objectifs et les initiatives en relation avec le travail réel grâce à votre feuille de route. Définissez le travail. Détaillez exactement ce qui doit être réalisé, le tout en un seul endroit. Faites glisser les cartes dans l'ordre de priorité et étudiez-les rapidement pour ajouter des informations et mettre à jour le statut. Planifiez votre réussite. Visualisez le calendrier et l'avancement de vos initiatives, lancements et projets critiques. Suivez les livrables et les dépendances entre les équipes afin de livrer à temps, à chaque fois. Idées de crowdsourcing. Saisissez les idées des clients et des collègues dans un emplacement centralisé via un portail personnalisé. Classez-les selon leur valeur et les efforts nécessaires et promouvez les meilleures directement sur votre feuille de route.
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Vidéo de Aha!
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Aha! - Prix

Aha! n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Aha! est disponible à partir de 59,00 $US/mois.

À partir de :
59,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Aha! - Avis

Note globale

4,7
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,7
Simplicité
4,4
Support client
4,8
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Tous les avis sur Aha!

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547 avis
Esséname
Esséname
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 17/10/2023

Diagramme fait

Bien

Avantages

Permet de faire les logiciels de diagramme

Inconvénients

Retrouver les anciens dossiers est difficile

Réponse de Aha! Labs

Hi Esséname,

Thank you for your review. We are glad to hear that you find Aha! useful for diagram creation. There have been several recent improvements to our documentation features that you might find useful. You can read more about best practices here: https://www.aha.io/support/roadmaps/strategic-roadmaps/best-practices/best-practices-create-a-product-info-hub. And if you have any further trouble do not hesitate to reach out to us at [email protected].

Répondu le 17/11/2023
Grace
Grace
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

4,0
Publié le 12/09/2023

Aha is a great product management tool

Aha's ability to centrally manage many projects and provide seamless Jira integration save time by eliminating the need for developers to switch between applications. It's helpful for making a road map and organizing ideas visually for the company.

Avantages

I like how simple it is to log requests for help and suggestions for new items. It's also great for working together on projects with other people in your team.

Inconvénients

The biggest thing that bothers me with Aha is that there isn't a particularly helpful or user-friendly dashboard where you can see all of your open support issues and ideas at once.

Réponse de Aha! Labs

Hi Grace,
Thank you for your positive feedback on Aha! We're pleased to hear that you find it simple for logging help requests and collaborating on projects. We appreciate your feedback on your dashboarding experience. I would encourage you to read through this robust support article to learn how you can build out this view (https://www.aha.io/support/roadmaps/strategic-roadmaps/analytics/dashboards). If you have specific suggestions or further feedback, feel free to share at https://big.ideas.aha.io/. Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.

Répondu le 17/11/2023
Michael
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 29/10/2024

Aha! sets the bar for Product Team tools

In all my Product roles, Aha! had fit nicely to fill our needs for a software solution that facilitates the traditional software development lifecycle.

Avantages

Aha! is quite flexible, allowing organizations to set up the solution to fit the needs of their business. The multitude of different products in their offering provide a complete suite of capabilities that Product Teams can use for product planning, documentation, creating roadmaps, gathering feedback from customers, and much more. Aha!'s Support Team is also very helpful and quick to respond.

Inconvénients

I've been using Aha! in several different companies, and the overall UI/UX could be improved. It comes off as a bit stale, particularly as it relates to roadmaps, which are the most critical stakeholder-facing experiences. Also, with so many customization options, that can introduce complexity and sometimes an awkward experience for new and seasoned users.

Alternatives envisagées 

Productboard

Pourquoi passer à Aha!

Aha!'s ability to customize the solution based on our needs was critical, and pushed it ahead of the competition during the evaluation period.
Jakub
  • Secteur d'activité : Jeux vidéos
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

3,0
Publié le 30/10/2023

Not worth

Avantages

It was simple to use, but this is only thing i can say.

Inconvénients

Sorry, but I did not like this program at all. It was not my cup of tea.

Réponse de Aha! Labs

Hi Jakub,

Thank you for taking the time to leave a review. We are sorry to hear that Aha! was not a good fit for what you were looking for, but glad that you found it easy to use. If you are ever in need of a product management solution in the future we would be happy to help get you started and answer questions at [email protected].

Répondu le 17/11/2023
Brian
  • Secteur d'activité : Biens de consommation
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 03/10/2024

Aha! A great Product Tool

Overall, ive used it in multiple different companies, and at different levels. It's a strong system which just works out of the box, the add ons can be frustrating as a lot of the functionality as part of workflow is additional.

Avantages

Really easy to get to grips with, with a lot of customisable elements. The idea link up is a great feature.

Inconvénients

There can be a learning curve, and the way in which you manage your portfolio, or view it, may need to change to fit into their model.

Alternatives envisagées 

Jira

Pourquoi passer à Aha!

More focused on product management over project work
Nicola
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/11/2024

Aha: a must have for Product Management

Aha is by far one of the best software on the market (if not the best) to manage a product, from small sized products to very large.
I'm using the product from many years now, and I was able to build a lot over it.
Via customization I can adapt the workflow and the data displayed in a very detailed manner.
The integration with DevOps is providing almost everything which is needed, and what is missing I was able to integrate it developing on the API framework of Aha which is very complete.

Avantages

The customization options (especially if you have an Enterprise+ plan) and the APIs available make it possible to really do everything.
Support is very good, they answer in a good time and the answers are always able to solve the problems.

Inconvénients

Sometimes some APIs could be extended, but they are constantly evolving and usually you can get what you need in a relatively short time.

Utilisateur vérifié
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

5,0
Publié le 07/10/2024

This tool has become critical to my success as an executive

Avantages

The ability to connect strategy with plans and work being done towards business objectives.

Inconvénients

It takes some time to setup and understand but well worth the upfront effort

Megan
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 24/11/2024

Aha is a great tool for product managers

Overall my experience with Aha has been excellent. The Aha team has made direct enhancements based on feedback I have provided. I enjoy using their product and working with them

Avantages

One place for all product related outputs that can be internal or external

Inconvénients

It can be confusing to find a roadmap once it is made

  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 17/11/2024

Game changer. If you can afford it, you won regret it

Avantages

As a software developer, I've been following Aha!'s evolution for several years. I've always admired its strategic approach to product development, which was particularly evident in the early days. Its strong focus on product discovery and its seamless integration with tools like JIRA have made it a popular choice for product teams.

The platform's ability to quickly generate presentations and reports from project data is a significant advantage. Overall, Aha! is a well-rounded tool that continues to impress me with its thoughtful design and powerful features.

Inconvénients

While Aha! offers a robust suite of features for strategic product management, its pricing can be prohibitive for individual users or smaller teams.

Steve
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/11/2024

Amazing Support - Ideas portal capability which is easy to use and feature rich

Evaluated Aha and primary competitors, this was an ideal solution for us, with great private portal capability, and staff proxy voting.
The support during the trial was exceptional, well beyond that of the others we were evaluating.

Avantages

Amazing support with well thought our Ideas portal capability, which was easy to setup and deploy.

Inconvénients

No cons thus far. We imported users, emailed went out and client engaged with assistance.

Jamon
  • Secteur d'activité : Automatisation industrielle
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
3

4,0
Publié le 24/11/2024

A robust solution for project management and agile execution

Avantages

Robust visualization toolbox. Highly customizable, with clean and professional design.

Inconvénients

Requires lots of clicks, could benefit from utilizing more suggested shortcuts / machine learning

Karen
  • Secteur d'activité : Enseignement primaire et secondaire
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 16/08/2020

Using Aha for Education Assessment products

We are introducing the product management function accross the business. Therefore introducing the departments and senior management to the functions of Aha has been my priority.
The multiple benefits have included, multi person access as a reviewer / viewer. Transparency of the portfolio roadmap, clarity and confirmation of epic and feature details and the development priorities.
A prime benefit has been the capabilityof the tech team and CTO to cost up the features and epics in more detail than previously, supporting investment requests.

Avantages

For my role as Head of Product Management: The strategic view of the product portfolio is all important for the company to see and for me to report. The functions I use most are the strategic and portfolio roadmaps, goals and linked initiatives. I absolutely love the dashboard function, especially for executive resporting. And now use the different workspaces for the different departments who are dependant on the product management scheduling, this is also an added bonus.

Inconvénients

I really wish the functions would allow clarity for Strategic objectives, rather than goals and support the framing of dependant team and individual OKR's. I also find it difficult to delete releases and features on the Strategic level workspace. It would benefit the different types of users to have the functionalities that they need and navigate to it easily. From my role as head of to the associate product manager, we have different uses and feature requirements.

Alternatives envisagées 

monday.com

Pourquoi passer à Aha!

I was used to Aha from my previous company, we found the functionality to be expansive, used accross tthe departments it was coordinated and allowed mixed methodologies in its monitoring and reporting in the products being eveloped. The product management function in the company I am now in is new. I wished to introduce the best in class product management tool, for transparency, acountability and reporting capability accross the company. we have offered many in house demo's and everyone is very impressed, especially as they now know how they can access the information they need to fulfill and support their departments too
Utilisateur vérifié
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
2
Support client
1

5,0
Publié le 26/10/2023

Visualization and big idea level

Avantages

We've tried a few project management programs and although we didn't decide ultimately to go with Aha long term (see cons below for why) individual users on our team (including myself) still use it for some long term strategy planning. The visualization process is really the best in the market.

Inconvénients

We couldn't use this as our main project management because of cost, in order to justify the cost I would have made a case that their customer service was more robust than it was. I can always get the info I need, but less tech savvy people had a harder time figuring things out without the hand holding that their customer service just doesn't easily provide.

Réponse de Aha! Labs

Hi,

Thank you for sharing your detailed feedback. We're delighted to hear that Aha! has been valuable for your long-term strategy planning, particularly in visualization. We understand cost can be a barrier so we offer a variety of plans to meet different organizational needs. Many customers find our Enterprise plan is great for balancing paid seats for folks who need to add and manage product data with unlimited seats for folks who just need to review and comment on data. We also pride ourselves on excellent, fast customer support. Our Customer Success team are all former product managers and are on hand to answer any future questions you may have. Please don't hesitate to reach us at [email protected].

Répondu le 17/11/2023
Carol
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 03/07/2023

Product Management made easier!

As a Product Manager I definitely have seen improvements in my release planning and processes. Users can really visualize sprints, releases and backlog items and easily navigate throughout the system. Being able to share beautifully colored roadmaps with executives is a definite plus!

Avantages

Drag and Drop in the Workflow BoardDrag and Drop in Sprint Planning - easily move items to defer to later Sprint, move back into the backlog, etc.Easily move items from ideas to featuresIntegration with TeamSupport to quickly receive priority issues from customer support calls.

Inconvénients

Because there are so many features I feel like I am not taking advantage of everything. I find myself creating 'workarounds' for things I need to do when there may be a better way. However, the support is awesome!!

Réponse de Aha! Labs

Hi Carol,
Thanks for taking the time to write such a great review. It is great to hear how Aha! has helped make your life easier and share beautiful roadmaps! We have an extensive knowledge base if you want to dig deeper into any particular feature: https://www.aha.io/support. Or our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].

Répondu le 12/07/2023
Fran
Fran
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
3
Support client
3

4,0
Publié le 15/06/2023

Loads of customization, but best suited to big enterprises and too expensive for the value it...

Initially, we wanted a system where our ideas could be linked to our features. We looked at a few options at that time and Jira discovery had no yet come out and we thought Aha would be best even though it was very expensive. After trying to use it for a year, and the additional cost of more seats for when our team grew it really hasn't been the best fit for us. Our team has found it cumbersome and we don't use all the additional functionality it provides. After our account renewal I did ask the team for a refund and to cancel our subscription, but the aha team were unwilling to consider providing a pro-rata refund.

Avantages

I liked the quick responses from the support team and the fact that the ideas were linked to the boards and roadmap planning.

Inconvénients

We currently use Jira and found the separate workflow and webhook added an additional layer to our work processes without adding a lot of value. We also found the system far too overcomplicated for our small start up needs. It would be great for a big enterprise with loads of processes, however we prefer and quick and easy product workflow without all the formalities and steps that Aha is created for.

Alternatives envisagées 

airfocus et Productboard

Logiciel antérieur 

Canny

Pourquoi passer à Aha!

Ideas and reporting.

Réponse de Aha! Labs

Hi Fran,
Thank you for taking the time to leave a review. I am glad to hear that you had a great experience with our support team and utilizing ideas and features. If your needs change as your team grows, we are here to help and answer any questions you may have at [email protected].

Répondu le 22/06/2023
Mike
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 17/05/2024

2 months in and going great

Excited. We have so many great ideas having a tool to help us capture the ideas, put them into features and track them through to development will be great.

Avantages

So many features and capabilities - maybe too many but you can limit what is viewable and grow as you need. Every day I'm discovering new ways to use the product. And their support is outstanding.

Inconvénients

Number of features and customization. Ok - not much of a negative but you really need to look at how you want to use the tool. I'm limiting what it can do as we roll it out and plan to extend capabilities over time.

Natalie
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/07/2023

Great tool!

Avantages

Great tool and great customer service - all of my questions are always answered timely and accurately!

Inconvénients

Sometimes it's a little hard to find what I'm looking for. There's a lot of real estate! but I'm navigating it as I'm newer to the system

Alternatives envisagées 

Canny

Pourquoi passer à Aha!

price

Réponse de Aha! Labs

Hi Natalie,
Thank you for the kind words and positive feedback! We're thrilled to hear that you find Aha! to be a great tool, and we're especially glad that our support has been helpful to you. We recommend checking out our guides if you have any trouble getting started (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha). And for further assistance, our Customer Success team is always here to answer your questions at [email protected].

Répondu le 04/08/2023
Utilisateur vérifié
  • Secteur d'activité : Agriculture
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 16/06/2023

Great customer support

Avantages

Tech support is excellent and fast.The integration with JIRA is very powerful, once set up.

Inconvénients

It's hard to find and create reports. The "Ideas" tab is confusing since it's similarly named to the "AHA Ideas" portal.

Réponse de Aha! Labs

Hi,
Many thanks for sharing your review. We are glad you had great support interactions and success with our Jira integration. If you run into any trouble with reports or ideas you can always check out our extensive knowledge base at https://www.aha.io/support or reach out to support at [email protected]. Our Customer Success team are all former product managers and would love to help!

Répondu le 22/06/2023
Michael
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
3
Support client
5

5,0
Publié le 22/03/2023

Most valuable tool for me as PO in customer projects

Avantages

The roadmapping, release planning and feature boards.

Inconvénients

The price tag is deterring the organisation to adapt it fully.

Alternatives envisagées 

Jira

Pourquoi passer à Aha!

We use them in parallell.

Réponse de Aha! Labs

Hi Michael,
Thank you for your positive review! It is great to hear how Aha! is helping your organization achieve success. In regards to your comment on price, we offer a variety of plans to meet different organizational needs. Many customers find our Enterprise plan (https://www.aha.io/roadmaps/pricing) is great for balancing paid seats for folks who need to add and manage product data with unlimited seats for folks who just need to review and comment on data. But it is great to see your product and engineering teams staying in sync with the Jira integration. If you need any further help, please don't hesitate to send us a note ([email protected]). Our Customer Success team are all former product managers and would love to answer any questions.

Répondu le 24/03/2023
Max
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 15/03/2023

Aha! - A review

Aha! gets us 80% of the way there for most things we need, but that extra 20% would take it from good to great.

Avantages

We like the ability to standardise our product management processes and data model across teams that had historically operated in different ways. Integration with Jira makes it easy to reflect development work being done with limited manual intervention required. The support team is always great and prompt to respond to queries. Good communication on new/upcoming features, too.

Inconvénients

Some small improvements could go a long way for us - prioritisation views for initiatives, clearer record rankings, more configurability of the nicer-looking roadmap views, and so on. Additional configurability in user licenses would also be really beneficial (i.e. adding advanced functionality for just a subset of users) as there are some add-ons that could add a lot of value to some users but aren't always needed by all.

Réponse de Aha! Labs

Hi Max,
Thank you for your positive review. It is great to hear how Aha! is helping your organization standardize your product management processes. I would encourage you to submit or vote in our ideas portal (https://big.ideas.aha.io/) in regards to your small improvements requests. Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.

Répondu le 17/03/2023
Hans
  • Secteur d'activité : Bureau exécutif
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 06/04/2023

Roadmapping

The online ideas portal is very easy and convenient to use. The product structure for portfolio management takes some time and energy to invest in, but once set it is very powerful and easy to use.

Avantages

AHA! is a perfect tool for product roadmapping from ideas to shipped releases.

Inconvénients

There are quite a lot of features in AHA! that are too overwhelming to use

Alternatives envisagées 

Productboard

Pourquoi passer à Aha!

The ideas portal and extra possibilities
Utilisateur vérifié
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 29/03/2023

Trial Review

Avantages

Cross-collaboration, ease of use, project management, and brainstorming tools are all top-tier.

Inconvénients

Pricing is high post-startup year as compared to similar products like Trello and some MS 365 tools.

Réponse de Aha! Labs

Hi,
Thank you for your review! It is great to hear how you found success during your trial. Our pricing reflects the sophistication of our tools which I hope you were able to explore during your trial. We do offer a variety of plans to meet different organizational needs. Many smaller organizations choose the Premium plan if they do not have many users who wold only need to review and comment on data. If you need any further help, please don't hesitate to send us a note ([email protected]). Our Customer Success team would love to answer any questions you may have.

Répondu le 30/03/2023
Suchita
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
5

4,0
Publié le 24/05/2023

Quick Support Response

Avantages

I am new to Aha! and was setting up my workboards. I was stuck at a place and contacted the expert team. [sensitive content hidden] guided me through the process.

Inconvénients

Have not used the product enough to write on this.

Réponse de Aha! Labs

Hi Suchita,
Thank you for your review. I am glad to see you have already had a positive experience with our great support team. For new users, we also have a very helpful overview (https://www.aha.io/support/roadmaps/strategic-roadmaps/introduction/get-started-with-aha) on getting started with Aha! Roadmaps. If you need any help in the future, our Customer Success team are all former product managers and would love to answer any questions you may have at [email protected].

Répondu le 01/06/2023
Mike
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 14/02/2023

Where would we be without Aha!

I have been using Aha! for approximately 8 years and implemented at 2 different organizations. Support is top notch and I would highly recommend this software for any Product Owner/Manager.

Avantages

The interface and UI are very intuitive. We are able to use this for 3rd party application releases as well as internal dev team roadmaps.

Inconvénients

No enterprise licensing is available and the license cost per full user is a bit high.

Réponse de Aha! Labs

Hi Mike,
Thank you for your positive review! It is great to hear how Aha! is helping your organization (and even past organizations!) achieve success. We offer a variety of plans to meet different organizational needs. Many customers find our Enterprise plan is great for balancing paid seats for folks who need to add and manage product data with unlimited seats for folks who just need to review and comment on data. If you need any further help, please don't hesitate to send us a note([email protected]). Our Customer Success team are all former product managers and would love to answer any questions.

Répondu le 17/02/2023
Pinniboyina
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/02/2023

Easy to use

Avantages

Easy to use the Aha & support are very highly help

Inconvénients

Looking to have Integration with other Atlassian products

Réponse de Aha! Labs

Hi Pinniboyina,
Thank you for your review! It is great to hear how you have found Aha! easy to use. We have robust integrations with Jira and Confluence but if there are others I would encourage you to vote and comment in our ideas portal (https://big.ideas.aha.io/). Our product managers continuously review ideas when building out our product roadmap. As always, if you ever need any help at all, our Customer Success team are all former product managers and would love to answer any questions ([email protected]) you may have.

Répondu le 17/02/2023

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