En savoir plus sur SpamTitan

SpamTitan est une solution de filtrage des spams qui s'adresse aux entreprises, aux MSP (Managed Services Provider) et aux établissements scolaires, en les aidant à bloquer les spams, les virus, les logiciels malveillants, les ransomwares, les tentatives d'hameçonnage et autres menaces par e-mail. Le logiciel peut être déployé soit sur site, soit dans le cloud. Parmi les fonctionnalités principales figurent : bloqueur de spam, protection antivirus, liste blanche et liste noire, protection des e-mails, etc. La solution propose également l'archivage des e-mails. Sa fonctionnalité de gestion de l'administration permet aux établissements scolaires et au personnel informatiques des campus de gérer les clients de messagerie et de protéger les comptes d'attaques malveillantes. SpamTitan permet en outre aux utilisateurs de connecter leurs appareils personnels à la solution, en offrant un moteur de reporting personnalisé qui leur propose de générer des rapports relatifs aux types de menaces et aux tendances en matière de sécurité. SpamTitan prend également en charge l'intégration aux produits Google. Les services sont proposés sur la base d'un abonnement mensuel ou annuel ; un service d'assistance est fourni par téléphone, e-mail et chat en ligne.
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Vidéo de SpamTitan
SpamTitan Logiciel - 1 - aperçu
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SpamTitan - Prix

SpamTitan n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de SpamTitan est disponible à partir de 1,27 $US/mois.

À partir de :
1,27 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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SpamTitan - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,4
Simplicité
4,4
Support client
4,5
Ágoston
Ágoston
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 17/08/2019

Versatile spam/av filter for reasonable price

It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Avantages

The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Inconvénients

Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

Alternatives envisagées 

Vade

Pourquoi choisir SpamTitan 

Performance, punctuality, user interface and features.

Pourquoi passer à SpamTitan

Price/features value.
bill
  • Secteur d'activité : Produits chimiques
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
3
Simplicité
4
Support client
5

4
Publié le 24/08/2023

Nice product, tried many others

I tried a bunch of products before purchasing this and i would make the same decision again

Avantages

The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular.

Inconvénients

the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are.

Alternatives envisagées 

Barracuda Email Security Gateway et MailCleaner

Pourquoi choisir SpamTitan 

Canit was hands down the best! We switched because AppRiver bought them and immediately worked to transfer customers to their platform which was crap! after a few years they shut the product down completely!

Pourquoi passer à SpamTitan

it worked better than the cheaper systems and as good as the most costly!
Timothy
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
5
Support client
1

2
Publié le 02/10/2021

SpamTitan works great -- until it doesn't

I am spending 30 minutes writing a review in the hope that other people will make a better first selection than we did. Our experience showed us that the product is only marginally reliable and their support is god-awful.

Avantages

Was easy to implement and, as the title said, it worked great until it did not.

Inconvénients

This is a cloud-based product. In early August, the product totally failed. (it was a Friday morning in the US, but dont remember the date as we have moved on to an)other product). Just noticed that we were no longer receiving emails. Rerouted DNS to cut SpamTitan out of the loop and email (unfiltered) started flowing. Contacted Spam Titan and they confirmed that the cloud instance on which we were running was offline for unknown reasons.
Our business is 24x7. We ran without Spam Titan on Friday, and Saturday, and Sunday, and Monday. We called for updates, on Friday afternoon, Saturday, Monday, and Tuesday. Each time, there were no updates and were told that we would updated by email and by phone if we left our best contact number.
Well, that never happened. Interestingly, we were not offered to route through any other web-instances.
By late Tuesday, we had already vetted another product and moved our production platform to the new provider.
Their support SUCKS. Moreover, I am going through the same goat-ropin' with trying to cancel my subscription. If you call them and make the appropriate selection, you always go to voice-mail (again, no callbacks). If you select "technical support", they have to connect you with Customer Service (one time out of two tries, I got a live CS person and they told me that they would have to connect me with "retention". Again, no one was available but was promised that someone would call me back -- never happened.

Alex
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 08/07/2021

Excellent Cloud based Spam filter for Office 365 Email

It has been pleasant doing business with SpamTitan. There sales team was low pressure, when I inquired with them they got back to me right away, they provided a live demo of the product, and they offered a free commitment free trial period so that we were able to directly compare it to our old spam filter solution before making a purchase.

Avantages

Price is extremely reasonable for the service they provide. The competition has slightly more features but they offer them at 3 - 5 times the cost per user, which is in no way justifiable for the benefit (if any). Very easy to setup and offers great flexibility in how emails are filtered for different users.

Inconvénients

One feature that is currently missing that our previous spam filter solution had was the ability to whitelist and blacklist email address and domains directly from the mail history report.

Alternatives envisagées 

Barracuda Email Security Gateway

Pourquoi choisir SpamTitan 

Our Barracuda was a physical email filter from when we hosted email on our own server. It was aging out and SpamTitan offered a spam solution that was a fraction of the price of Barracuda's own cloud service.

Logiciel antérieur 

Barracuda Email Security Gateway

Pourquoi passer à SpamTitan

Price was the biggest factor. SpamTitan offered the best per user rate for a product that meets our needs.
Norzihan
Norzihan
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 12/02/2021

Stop spam email with SpamTitan

SpamTitan has help me so much in fighting a spam email and malicious link from harming our system. All the attachment in the email will be scanned before I open it and any suspicious file attachment will be blocked and quarantine, to protect me from mistakenly opening it. I really has a positive experience after deploying this software in my working environment.

Avantages

SpamTitan has advance and extra security layers that protecting my email account get penetrated or get attack from spam email. Ransomware is one of the most feared kind of emails that we really want to avoid, and this software effectively blocking any malicious email that may contain file attachment or link that may harm my computer or phone.

Inconvénients

The only point that i dislike is, there are no access to the software from other device except from my computer, as it only operating from stand-alone application for desktop. It will be more flexible if the software has web-browser, so user can access it from anywhere that internet is available.

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