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Synder - Prix
Synder n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Synder est disponible à partir de 52,00 $US/mois.
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Synder - Avis
Évaluation des fonctionnalités
Tous les avis sur Synder

- Secteur d'activité : Comptabilité
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les mois pendant Essai gratuit
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Provenance de l'avis
Great Platform Excellent Customer Service
Great!! I will continue to work with it to perfect my process and make the automation smoother
Avantages
I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And [SENSITIVE CONTENT HIDDEN], the tech, is just a chat away and super helpful.
Inconvénients
Needs a few features added. Like classes for PayPal
- Secteur d'activité : Internet
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Synder App - They Do One Thing and Do It Well
It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a fully streamlined, automated workflow. While we could have stayed with Quickbooks Desktop, we shifted to Quickbooks Online with little or no effort on the Synder app.
Avantages
Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding.
They support multiple transactional sources.
Inconvénients
We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Too complicated, too time intensive
Time consuming, difficult set up, overly complicated a few seconds ago by dee...com
Having worked with Webgility before (which is very easy, intuitive and has great set-up instructions, but is more expensive) I didn't think setting up Synder would be any big challenge. Boy was I wrong. Maybe if this was a first-time syncing set up you would find it easier to work with but having a previous system in place with an established work-flow, made this extremely difficult. Being a small business owner, wearing many hats, I couldn't spend the amount of time it would take to work your way through this confusing flow. Linking not just channels like Big Commerce and Amazon, but also Payment merchants like Paypal and Authorize.net, meant that I would get duplicate invoices, both subtracting inventory from my accounts on one transaction - one from Big Commerce and one from Authorize.net, etc. It also created multiple clearing accounts in my chart of accounts (which would be workable, but time intensive), and also new expense and income accounts. I should have dropped it during my 15-day trial, but I figured that I just needed to get my head around a different workflow and instead of fighting to make it fit mine, I tried to go with the flow and understand theirs, who knew, maybe it was easier. But reconciling all of these individual clearing accounts (Amazon, Big Commerce, Authorize.net, Paypal) and try to map products and expenses, while trying to keep the syncs going so shipping could continue was a nightmare. And nowhere could I find decent documentation on what different setting meant. The syncs also take forever, compared to Webgility. I would have to go find something else to do each time I tried a sync, even if it was just a few orders to test results. While scrambling to keep it going, figuring that I would eventually get it fixed issue by issue, my 15 days were up and they charged me for the full year. Still I was willing to keep trying, because I also knew there were smart rules that should be able to help me refine issues, once I got a good idea of what my issues were (there were so many I didn’t know where to start with support). I thought the smart rule purchase was a onetime $49.00 fee for ten rules, then found out that it was a monthly subscription fee so the initial $88.00 per month which I had signed up for went to $137.00. I finally just gave up and cancelled within 30 days of my initial download, and they are keeping my entire yearly subscription fee, no prorated refund of any kind. I’ve gone back to Webgility and the set up took 30 minutes. All is good. The price difference is negligible when you consider the extra $49.00 monthly for Synder over there base fee and the hassle. My nightmare is over, they can keep my money, I will tell you to be very careful with this set up. Be sure you have all the time you need to try it and realize how difficult it is and then go to Webgility. Or maybe just save yourself and try Webgility first.
Rating: 5
Avantages
At first pricing was more reasonable than other syncing software. But functionality of base package is limited and once you add in monthly subscription to smart rules, pricing is comparative
Inconvénients
Nightmare to set up. Very little documentation of settings. Sync time was mindblowingly slow. Had to find other things to do when syncing even a few sales transaction.
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Useful product, great customer service
It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.
Avantages
It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.
Inconvénients
It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
The best product for Quickbooks Online
Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms.
Avantages
The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. [SENSITIVE CONTENT HIDDEN] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way.
Inconvénients
The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Syncing with QuickBooks not ready for Prime-Time
It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.
Avantages
I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.
Inconvénients
Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Synder Invoicing
We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!
Avantages
The real time sync and integration with quickbooks
Inconvénients
We hope to be able to customize our invoice email with our logo
Alternatives envisagées
XeroPourquoi choisir Synder
Synder has features that we needed to give our customers a better experience to pay their invoicesLogiciel antérieur
Bitrix24Pourquoi passer à Synder
The integration with quickbooks and the easy to use interface- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Great solution to sync 1000s of Stripe payments in QBO
Fantastic. It does what it says it will do.
Avantages
Super easy to set up. WOrks the first time. QBO records all required info from the connection.
Inconvénients
paying via paypal. But I think they have changed that.

- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Automatic billing is predatory with no notice and Synder refusing to refund anything a day...
Very negative overall experience based on their predatory subscription model.
Avantages
Not unbearable to install. There is no phone support for the lower level accounts, only the premium ones.
Inconvénients
My account profile has my email address but Synder sent no notification before charging my card $500. A day after I noticed the charges, I reached out but they refused to refund any portion of the yearly charge even though I had no intention of using it at all.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 5 001–10 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Wondering Synder at its finest
Overall, I really love this software you can have them by buying it on the store. I’m sure you love the security and convenience it has.
Avantages
I like how it works. I love the convenience and it is very user-friendly. It was also fast I was able to use it always without any bug. It is also very cheap compared to the other application. You can use it on your work or on your business. You can try it now.
Inconvénients
There is nothing I don’t like this application. It is very easy to use. Every one of us makes our life easier by this software. I hope you’ll be able to upgrade this from time to time for us to explore any hidden features it has.
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
We love Synder!
Avantages
We love Synder! We have a small business that holds a lot of daily transactions and syncing them with Quickbooks would be a nightmare manually. Synder has made the automation process smooth and their support team is always available to answer questions. [sensitive content hidden] met with us recently due to a payment processor switch and quickly helped us set up everything just like it was before!
Inconvénients
Nothing so far, we are currently hoping that they expand to other platforms to fully automate everything!
- Secteur d'activité : Import/Export
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Worth every penny
Buy and setting up the product was extremely easy, support so far has been exceptional, but I am also realizing that I am just scratching the surface on what Synder all can do for us. As our business grows, I am sure I'll find new/additional value add from the platform.
Avantages
We currently primarily rely on Quickbooks for our administration but use Synder to consolidate sales from four platforms (Etsy, Amazon, Square, and Paypal) in to a single administration. Synder grooms the data before we receive it into Quickbooks. The product works really well and when I ran into problems (twice) tech support was really supportive and left no stone unturned to resolve my issues.
At first I was nervous to spend the money for our starting business but by now they have proven to be worth every penny.
Inconvénients
The pricing for Synder is transaction based, which by itself is a pretty clever pricing model. As a new user I started syncing records before I had all the product mappings figured out. Now that I am deeper into the product I realize I need to go back and rerun historic transactions to resolve to the right products in QuickBooks Inventory management
- Secteur d'activité : Rédaction et correction
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
I recommend Synder for Stripe Transactions
I am happy with the service and the application
Avantages
Once setup it helps transfer Stripe raw transaction data into Quickbooks Desktop software. It saves me a lot of time.
Inconvénients
It took awhile to setup the app. However, I had great customer service from [SENSITIVE CONTENT HIDDEN]. She helped me quite a bit to get things working.
- Secteur d'activité : Sports
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Recommend Snyder for nonprofit accounting
The syncing has saved a lot of time, energy, and money for our nonprofit.
Avantages
Ease of syncing donations through Stripe to Quickbooks to make accounting and reconciliation easier.
Inconvénients
Some of the settings can be tricky to perfect so the transactions show up how we want in Quickbooks. With time and some adjustments we have fixed the issues.
- Secteur d'activité : Musique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Synder review
Avantages
This app syncs all of our Stripe payments into QBO in nearly real-time. Would recommend for that efficiency and accuracy alone.
Inconvénients
The subscription price is high if you don't have a lot of transactions. Also, recently there's a fraud prevention charge added to every Stripe transaction, so if you have 100 syncs a month, that covers only 50 transactions, whereas before the fraud prevention charge was added, that would cover 100 transactions.
- Secteur d'activité : E-learning
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Intuit should be grateful this company exists
Compared to the desktop version, Quickbooks online is a hot mess. It is probably fabulous for a tiny business or individual entrepreneur. But our online educational non-profit is obviously far too complicated for their programmers. Our transactions are through PayPal, Square, and Stripe. With the online version of Quickbooks - you cannot get a good import from these major providers unless you purchase Synder. At least the programmers at Synder know how to get it done and get it done right. Every question I have asked has been immediately answered with the right information that I needed. The program itself works like a charm.
Avantages
As I told [SENSITIVE CONTENT HIDDEN] the last time I asked for his help importing PayPal and Stripe - This service is the only reason I'm not on tranquilizers while trying to work with Quickbooks online. The Synder app is logical, well thought out and works - in other words, everything that Quickbooks online is not.
Inconvénients
At the moment I'm so grateful it exists I cannot think of a con.
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Morris Interactive review
Avantages
Having clients purchase products online has made our company function in a greater capacity.
Inconvénients
Having a cap on monthly syncs as I sometimes could not predict monthly purchases.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Really great product
Love the app, works like a charm and makes my life so much easier. Their chat support is fantastic, Thanks again [SENSITIVE CONTENT HIDDEN] for your quick responses!
Avantages
Love the automatic Syncs and that you don't need to constantly check if it's working
Inconvénients
Nothing it's great.
- Secteur d'activité : Sports
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
Synder - Great efficient Product
Great, keep up the great work.
Avantages
It's easy to use with great support. Website is easy to fololow.
Inconvénients
Nothing to dislike, works very well. Easy to use.
- Secteur d'activité : Matériel informatique
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Good Sync System
Easy to use and setup and helps our accountant sync orders with sales etc. Would recommend this system.
Avantages
Great syncing app that syncs stripe sales and charges to Quickbooks
Inconvénients
It would be good if you could buy add-hoc credits as and when you need them.
- Secteur d'activité : Divertissement
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Very Happy
Just fine. Very happy so far.
Avantages
The ability to hook into other platforms to be able to streamline the data input. The ease of doing that without aligning data fields has been a huge benefit. Everything goes where it is supposed to go and that helps!
Inconvénients
Nothing that I have found at this time.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
[SENSITIVE CONTENT HIDDEN] makes this app a pleasure
Excellent experience
Avantages
I was having a very hard time and was going to give up. [SENSITIVE CONTENT HIDDEN] helped me to get the app working and now I am so happy I stuck with it. It is a great app. Once set up is easy to use.
Inconvénients
I had trouble with set up. It was not clear how to link multi currency accounts.
- Secteur d'activité : Import/Export
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Synder Support
Excellent! We are new to Synder but so far it has been a seemless transition. I had to make a change to our process today and [SENSITIVE CONTENT HIDDEN] was on chat to walk me through it every step of the way and didn't jump out until my change was completed successfully.
Avantages
Customer Support is excellent! Walked us through the setup of the product and had us going in an hour
Inconvénients
Not always intuitive where to find the item you need to update
- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant 1 à 5 mois
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Provenance de l'avis
Great customer support, They actually want to solve your problems
Avantages
The automated transaction matching and integration with QuickBooks Online save a whole lot of time. Integration was easy and it allows for multiple connections with payment processors and ecommerce platforms.
Customer support is fast and they know what they're talking about. Very helpful. [SENSITIVE CONTENT HIDDEN] has helped me out more than once and patiently answers any questions and guides me through anything I need.
Inconvénients
If you've got an existing manual solution it may be hard to swap to this system. It works well with our new business but I couldn't make it work smoothly with our older business which we've been matching manually for a few years.
The limited transactions can be annoying if you're just over the 100 transactions a month mark. It feels very expensive especially since it costs more than QBO itself and doubles in price for the 1000 transactions/month tier which is overkill for some small businesses but required during our busy Christmas months.
I've had a shipping tax override issue where I've had to manually modify half of my transactions in QBO, I'm expecting this to be fixed in the next couple of weeks with their next update though.
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Synder Support Rocks
Fantastic
Avantages
I have had such an awesome experience with Synder saving me tons of time on data entry and what makes it really a super smooth experience is that the support team is RIGHT THERE when you need them. They are so great to deal with. Today, I had an issue that I needed support with and [SENSITIVE CONTENT HIDDEN] walked me through it in 2 minutes instead of having to spend forever on hold. It was awesome. These guys rock at what they do and are dedicated to excellent service. I highly recommend them.
Inconvénients
It is a little confusing for me at times.