En savoir plus sur Synder

Synder est une solution de gestion financière axée sur l'automatisation de la comptabilité pour les PME et les comptables qui travaillent avec des PME. Synder intègre des systèmes de paiement (Stripe/PayPal/Square) et des solutions de comptabilité comme QuickBooks et Xero pour transférer automatiquement des données de transaction détaillées depuis ces systèmes de paiement vers la comptabilité. Elle peut également classer les ventes et les dépenses dans les livres comptables à l'aide de règles intelligentes. La fonctionnalité de facturation permet de créer et d'envoyer des factures en un clic et de les clore automatiquement lors du paiement. De plus, les utilisateurs peuvent générer un lien de paiement pour recevoir des paiements en ligne avec des cartes de crédit sur une simple page de paiement. Synder permet de gagner du temps en éliminant la saisie manuelle des données, protège les livres comptables des doublons et en cas de synchronisation erronées, permet de supprimer les entrées dupliquées en masse sans nuire aux livres.
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Synder - Prix

Synder n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de Synder est disponible à partir de 52,00 $US/mois.

À partir de :
52,00 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Synder - Avis

Note globale

4,8
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,7
Fonctionnalités
4,7
Simplicité
4,6
Support client
4,9
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Tous les avis sur Synder

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246 avis
Sha Lynn
Sha Lynn
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/06/2020

Great Platform Excellent Customer Service

Great!! I will continue to work with it to perfect my process and make the automation smoother

Avantages

I really like the platform. Clean imports. It was refreshing compared to other platforms I have tried. And [SENSITIVE CONTENT HIDDEN], the tech, is just a chat away and super helpful.

Inconvénients

Needs a few features added. Like classes for PayPal

Scott
  • Secteur d'activité : Internet
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 09/04/2021

Synder App - They Do One Thing and Do It Well

It was excellent. We went from a Quickbooks Desktop workflow that included emails/post-its to a fully streamlined, automated workflow. While we could have stayed with Quickbooks Desktop, we shifted to Quickbooks Online with little or no effort on the Synder app.

Avantages

Loved the flexibility of the application to act as a conduit for our transactions. Support staff [SENSITIVE CONTENT HIDDEN] were fantastic to help us through testing and onboarding.

They support multiple transactional sources.

Inconvénients

We had some glitches at first and had some display issues using various browsers. The support staff helped to rectify the issues and kept us in the loop throughout the process.

Dee Dee
Dee Dee
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 30/07/2024

Too complicated, too time intensive

Time consuming, difficult set up, overly complicated a few seconds ago by dee...com
Having worked with Webgility before (which is very easy, intuitive and has great set-up instructions, but is more expensive) I didn't think setting up Synder would be any big challenge. Boy was I wrong. Maybe if this was a first-time syncing set up you would find it easier to work with but having a previous system in place with an established work-flow, made this extremely difficult. Being a small business owner, wearing many hats, I couldn't spend the amount of time it would take to work your way through this confusing flow. Linking not just channels like Big Commerce and Amazon, but also Payment merchants like Paypal and Authorize.net, meant that I would get duplicate invoices, both subtracting inventory from my accounts on one transaction - one from Big Commerce and one from Authorize.net, etc. It also created multiple clearing accounts in my chart of accounts (which would be workable, but time intensive), and also new expense and income accounts. I should have dropped it during my 15-day trial, but I figured that I just needed to get my head around a different workflow and instead of fighting to make it fit mine, I tried to go with the flow and understand theirs, who knew, maybe it was easier. But reconciling all of these individual clearing accounts (Amazon, Big Commerce, Authorize.net, Paypal) and try to map products and expenses, while trying to keep the syncs going so shipping could continue was a nightmare. And nowhere could I find decent documentation on what different setting meant. The syncs also take forever, compared to Webgility. I would have to go find something else to do each time I tried a sync, even if it was just a few orders to test results. While scrambling to keep it going, figuring that I would eventually get it fixed issue by issue, my 15 days were up and they charged me for the full year. Still I was willing to keep trying, because I also knew there were smart rules that should be able to help me refine issues, once I got a good idea of what my issues were (there were so many I didn’t know where to start with support). I thought the smart rule purchase was a onetime $49.00 fee for ten rules, then found out that it was a monthly subscription fee so the initial $88.00 per month which I had signed up for went to $137.00. I finally just gave up and cancelled within 30 days of my initial download, and they are keeping my entire yearly subscription fee, no prorated refund of any kind. I’ve gone back to Webgility and the set up took 30 minutes. All is good. The price difference is negligible when you consider the extra $49.00 monthly for Synder over there base fee and the hassle. My nightmare is over, they can keep my money, I will tell you to be very careful with this set up. Be sure you have all the time you need to try it and realize how difficult it is and then go to Webgility. Or maybe just save yourself and try Webgility first.
Rating: 5

Avantages

At first pricing was more reasonable than other syncing software. But functionality of base package is limited and once you add in monthly subscription to smart rules, pricing is comparative

Inconvénients

Nightmare to set up. Very little documentation of settings. Sync time was mindblowingly slow. Had to find other things to do when syncing even a few sales transaction.

Deb
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 16/09/2021

Useful product, great customer service

It's taking a little while to learn, but customer service has been excellent. They're available and helpful by chat, so I've received all the information I've asked about. I've chatted with several people who were helpful. [SENSITIVE CONTENT] was patient and worked hard to answer all my questions.

Avantages

It connects sales from multiple platforms to QBO and has the option to roll back the sync, which gives you the chance to fix errors and resync correctly.

Inconvénients

It's somewhat complicated to set up. All products and services must be set up exactly as you want them in POS systems and QBO, so it takes a while to iron out the kinks. Run it in small batches to see how the sync sends information to your P&L.

Will
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/10/2020

The best product for Quickbooks Online

Overall experience with Synder has been great! I would recommend this product to anyone using Quickbooks Online and selling products with Shopify or other supported platforms.

Avantages

The software works great, saves me lots of time with completing the sales reconciliations for my clients e-commerce sales deposits (Shopify). The support team is great. [SENSITIVE CONTENT HIDDEN] has helped me with a variety of stuck points and has solved my problems very quickly and taught me how to better use the software along the way.

Inconvénients

The only suggestion I would make is to have a accountant portal developed similar to how QBO and receipt bank have, so that the client files/transaction data is more clearly separate. That being said I run multiple clients and have had zero issues with it.

Robert
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
5

2,0
Publié le 01/04/2022

Syncing with QuickBooks not ready for Prime-Time

It took a while to get into a good working relationship due to the default hands-off approach and reliance upon scripted answers as opposed to engaging directly, but once we got past that and started to work together, their support staff was extremely responsive and helpful, and I was not a happy customer and was very demanding. I think a big part of that initial disconnect is caused by some poor decisions as to support priorities. A shift there towards front-loading their support interactions to focus heavily on the quality of the onboarding experience would do wonders. That being said, they have a lot of fundamental technical challenges that they have yet to resolve before this transaction syncing software is ready for any serious accountant who has to import transactions from multiple sources like Amazon & Paypal without spending an inordinate amount of time triaging and fixing problems and errors.

Avantages

I like their flexibility, and their support staff really listened to my input for changes and even in the short time I used their product; I saw some of those changes take place in the application, so from that I also know that their developers are also eager to improve and adjust their software to make it more effective.

Inconvénients

Their product just doesn't work well enough to save me any time by importing Amazon & Paypal transactions into QuickBooks Desktop. Their process is full of errors and their configuration interface could be a lot more intuitive, which would reduce miscommunications along the way. In the few months I spent working with Synder, I wasted more than 100 hours troubleshooting & repairing. I even ended up with a corrupted QB file which had to be restored from backup to start the process of importing nearly a year's worth of transactions all over again. Their onboarding process is designed to be hands-off, and this caused a lot of initial problems. If they spent more time with onboarding and understanding the QuickBooks account and classification structure at the beginning, many of the initial issues could have been avoided and a significant amount of my wasted time could have been avoided.

Jamie
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/06/2020

Synder Invoicing

We implemented synder to allow us to invoice multi-currencies and give customers the ability to pay by credit card. This has made our AR operations much more efficient!

Avantages

The real time sync and integration with quickbooks

Inconvénients

We hope to be able to customize our invoice email with our logo

Alternatives envisagées 

Xero

Pourquoi choisir Synder 

Synder has features that we needed to give our customers a better experience to pay their invoices

Logiciel antérieur 

Bitrix24

Pourquoi passer à Synder

The integration with quickbooks and the easy to use interface
Phillip
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 13/05/2019

Great solution to sync 1000s of Stripe payments in QBO

Fantastic. It does what it says it will do.

Avantages

Super easy to set up. WOrks the first time. QBO records all required info from the connection.

Inconvénients

paying via paypal. But I think they have changed that.

Andy
Andy
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 18/06/2024

Automatic billing is predatory with no notice and Synder refusing to refund anything a day...

Very negative overall experience based on their predatory subscription model.

Avantages

Not unbearable to install. There is no phone support for the lower level accounts, only the premium ones.

Inconvénients

My account profile has my email address but Synder sent no notification before charging my card $500. A day after I noticed the charges, I reached out but they refused to refund any portion of the yearly charge even though I had no intention of using it at all.

Utilisateur vérifié
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/06/2024

Wondering Synder at its finest

Overall, I really love this software you can have them by buying it on the store. I’m sure you love the security and convenience it has.

Avantages

I like how it works. I love the convenience and it is very user-friendly. It was also fast I was able to use it always without any bug. It is also very cheap compared to the other application. You can use it on your work or on your business. You can try it now.

Inconvénients

There is nothing I don’t like this application. It is very easy to use. Every one of us makes our life easier by this software. I hope you’ll be able to upgrade this from time to time for us to explore any hidden features it has.

Asher
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/01/2024

We love Synder!

Avantages

We love Synder! We have a small business that holds a lot of daily transactions and syncing them with Quickbooks would be a nightmare manually. Synder has made the automation process smooth and their support team is always available to answer questions. [sensitive content hidden] met with us recently due to a payment processor switch and quickly helped us set up everything just like it was before!

Inconvénients

Nothing so far, we are currently hoping that they expand to other platforms to fully automate everything!

Michael
  • Secteur d'activité : Import/Export
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 09/08/2021

Worth every penny

Buy and setting up the product was extremely easy, support so far has been exceptional, but I am also realizing that I am just scratching the surface on what Synder all can do for us. As our business grows, I am sure I'll find new/additional value add from the platform.

Avantages

We currently primarily rely on Quickbooks for our administration but use Synder to consolidate sales from four platforms (Etsy, Amazon, Square, and Paypal) in to a single administration. Synder grooms the data before we receive it into Quickbooks. The product works really well and when I ran into problems (twice) tech support was really supportive and left no stone unturned to resolve my issues.
At first I was nervous to spend the money for our starting business but by now they have proven to be worth every penny.

Inconvénients

The pricing for Synder is transaction based, which by itself is a pretty clever pricing model. As a new user I started syncing records before I had all the product mappings figured out. Now that I am deeper into the product I realize I need to go back and rerun historic transactions to resolve to the right products in QuickBooks Inventory management

Michael
  • Secteur d'activité : Rédaction et correction
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 13/02/2021

I recommend Synder for Stripe Transactions

I am happy with the service and the application

Avantages

Once setup it helps transfer Stripe raw transaction data into Quickbooks Desktop software. It saves me a lot of time.

Inconvénients

It took awhile to setup the app. However, I had great customer service from [SENSITIVE CONTENT HIDDEN]. She helped me quite a bit to get things working.

Colleen
  • Secteur d'activité : Sports
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
4

5,0
Publié le 06/01/2022

Recommend Snyder for nonprofit accounting

The syncing has saved a lot of time, energy, and money for our nonprofit.

Avantages

Ease of syncing donations through Stripe to Quickbooks to make accounting and reconciliation easier.

Inconvénients

Some of the settings can be tricky to perfect so the transactions show up how we want in Quickbooks. With time and some adjustments we have fixed the issues.

Michele
  • Secteur d'activité : Musique
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 01/09/2021

Synder review

Avantages

This app syncs all of our Stripe payments into QBO in nearly real-time. Would recommend for that efficiency and accuracy alone.

Inconvénients

The subscription price is high if you don't have a lot of transactions. Also, recently there's a fraud prevention charge added to every Stripe transaction, so if you have 100 syncs a month, that covers only 50 transactions, whereas before the fraud prevention charge was added, that would cover 100 transactions.

Enid
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/02/2020

Intuit should be grateful this company exists

Compared to the desktop version, Quickbooks online is a hot mess. It is probably fabulous for a tiny business or individual entrepreneur. But our online educational non-profit is obviously far too complicated for their programmers. Our transactions are through PayPal, Square, and Stripe. With the online version of Quickbooks - you cannot get a good import from these major providers unless you purchase Synder. At least the programmers at Synder know how to get it done and get it done right. Every question I have asked has been immediately answered with the right information that I needed. The program itself works like a charm.

Avantages

As I told [SENSITIVE CONTENT HIDDEN] the last time I asked for his help importing PayPal and Stripe - This service is the only reason I'm not on tranquilizers while trying to work with Quickbooks online. The Synder app is logical, well thought out and works - in other words, everything that Quickbooks online is not.

Inconvénients

At the moment I'm so grateful it exists I cannot think of a con.

Morgan
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 22/09/2021

Morris Interactive review

Avantages

Having clients purchase products online has made our company function in a greater capacity.

Inconvénients

Having a cap on monthly syncs as I sometimes could not predict monthly purchases.

Paul
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 20/05/2020

Really great product

Love the app, works like a charm and makes my life so much easier. Their chat support is fantastic, Thanks again [SENSITIVE CONTENT HIDDEN] for your quick responses!

Avantages

Love the automatic Syncs and that you don't need to constantly check if it's working

Inconvénients

Nothing it's great.

Tony
  • Secteur d'activité : Sports
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 02/06/2021

Synder - Great efficient Product

Great, keep up the great work.

Avantages

It's easy to use with great support. Website is easy to fololow.

Inconvénients

Nothing to dislike, works very well. Easy to use.

Paul
  • Secteur d'activité : Matériel informatique
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 12/10/2022

Good Sync System

Easy to use and setup and helps our accountant sync orders with sales etc. Would recommend this system.

Avantages

Great syncing app that syncs stripe sales and charges to Quickbooks

Inconvénients

It would be good if you could buy add-hoc credits as and when you need them.

Utilisateur vérifié
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 25/06/2019

Very Happy

Just fine. Very happy so far.

Avantages

The ability to hook into other platforms to be able to streamline the data input. The ease of doing that without aligning data fields has been a huge benefit. Everything goes where it is supposed to go and that helps!

Inconvénients

Nothing that I have found at this time.

Holly
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/05/2020

[SENSITIVE CONTENT HIDDEN] makes this app a pleasure

Excellent experience

Avantages

I was having a very hard time and was going to give up. [SENSITIVE CONTENT HIDDEN] helped me to get the app working and now I am so happy I stuck with it. It is a great app. Once set up is easy to use.

Inconvénients

I had trouble with set up. It was not clear how to link multi currency accounts.

Sheri
  • Secteur d'activité : Import/Export
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 25/02/2021

Synder Support

Excellent! We are new to Synder but so far it has been a seemless transition. I had to make a change to our process today and [SENSITIVE CONTENT HIDDEN] was on chat to walk me through it every step of the way and didn't jump out until my change was completed successfully.

Avantages

Customer Support is excellent! Walked us through the setup of the product and had us going in an hour

Inconvénients

Not always intuitive where to find the item you need to update

Jeremy
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 21/01/2021

Great customer support, They actually want to solve your problems

Avantages

The automated transaction matching and integration with QuickBooks Online save a whole lot of time. Integration was easy and it allows for multiple connections with payment processors and ecommerce platforms.

Customer support is fast and they know what they're talking about. Very helpful. [SENSITIVE CONTENT HIDDEN] has helped me out more than once and patiently answers any questions and guides me through anything I need.

Inconvénients

If you've got an existing manual solution it may be hard to swap to this system. It works well with our new business but I couldn't make it work smoothly with our older business which we've been matching manually for a few years.

The limited transactions can be annoying if you're just over the 100 transactions a month mark. It feels very expensive especially since it costs more than QBO itself and doubles in price for the 1000 transactions/month tier which is overkill for some small businesses but required during our busy Christmas months.
I've had a shipping tax override issue where I've had to manually modify half of my transactions in QBO, I'm expecting this to be fixed in the next couple of weeks with their next update though.

Christine
  • Secteur d'activité : Comptabilité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 24/02/2021

Synder Support Rocks

Fantastic

Avantages

I have had such an awesome experience with Synder saving me tons of time on data entry and what makes it really a super smooth experience is that the support team is RIGHT THERE when you need them. They are so great to deal with. Today, I had an issue that I needed support with and [SENSITIVE CONTENT HIDDEN] walked me through it in 2 minutes instead of having to spend forever on hold. It was awesome. These guys rock at what they do and are dedicated to excellent service. I highly recommend them.

Inconvénients

It is a little confusing for me at times.

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