Confluence


 
Confluence est une solution de gestion de projet qui permet aux organisations de créer, de collaborer, d'organiser et de réviser des documents de projet. La plateforme offre des déploiements cloud et locaux. La fonctionnalité d'éditeur de Confluence permet aux employés de créer du contenu tel que des notes de réunion, des exigences produit et des rapports de recherche. La solution permet aux responsables de vérifier et partager les retours d'opinion directement dans les documents. Le module de gestion des connaissances de Confluence fournit aux utilisateurs un référentiel centralisé au sein duquel ils peuvent rechercher et consulter des contenus pertinents en fonction des exigences du projet. Le système permet aux responsables de limiter les accès aux données confidentielles et de collaborer au sein de groupes fermés. Les utilisateurs peuvent publier, organiser et consulter les informations de l'entreprise dans un emplacement centralisé. La fonctionnalité de gestion de tâches de Confluence permet aux responsables de déléguer, surveiller et suivre les modifications apportées aux tâches affectées à chaque employé. La fonctionnalité de gestion de tâches informe les responsables avec différents statuts relatifs aux tâches terminées, impayées ou en retard. Le logiciel s'intègre à JIRA pour garantir la transparence du projet.
 

Confluence - File collaboration
 
  • Confluence - File collaboration
    File collaboration
  • Confluence - Feedback
    Feedback
  • Confluence - Editor
    Editor
Système(s) d'exploitation pris en charge :
Windows 7, Windows Vista, Windows XP, Mac OS, Navigateur web (indépendant du système d’exploitation), Windows 2000, Windows 8, Windows 10

1694 avis sur Confluence

 

Steve M. Secteur: Gestion d'organisme à but non lucratif Nombre d'employés:  501-1 000 employés Nombre d'employés:  501-1 000 employés

31/10/2019

31/10/2019

Provenance de l'avis : Capterra

The Collaboration Platform You've Waited For

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We document everything in Confluence. I run a digital marketing team of around 20 people and have a total of 40 users in the tool (a few other teams besides mine use it). It's been a fantastic tool to get everyone on the same page and keep track of our how-tos, meeting notes, plans, goals, features/specs, etc.

Avantages

Real-time simultaneous editing
Ease of finding and organizing what I've written
Constantly adding new features
Integration with Jira and Trello is great, but also works as lightweight project management by itself

Inconvénients

Honestly, they've fixed my biggest cons, like storage space (now you can buy a bigger plan) and they keep adding more things.
I think my colleagues would say there's still a learning curve, which is understandable, and I think Confluence has been changing the interface with more tips and features for new users (which is sometimes confusing for long-time users like me, LOL)
One big con is still the limited integration with MS Office. Confluence fully replaces the need for Word in most cases, so that's not a big deal, but I wish the Excel integration and/or the table functionality was better.
Also, printing is pretty tough when you have tables.

Luke A. Secteur: Marketing et publicité Nombre d'employés:  11-50 employés Nombre d'employés:  11-50 employés

20/11/2020

20/11/2020

Provenance de l'avis : Capterra

Best knowledge management and wiki out there

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If you use other Atlassian products, Confluence is the perfect complement. Because exporting documents is so bad, it works best if you, your colleagues and your stakeholders/clients all exist in the same Atlassian ecosystem.

Avantages

Highly configurable and easy to use document templates, beautiful interface akin to using Medium, and deep integration with Jira Software and Jira Service Management are the features I find most useful. Recent changes to Templates to enable you to quickly search and preview available templates is incredibly helpful, as inline commenting while editing and being able to quickly convert anything into a Jira issue. Being able to use Confluence to defer service management requests by offering reporters the option of self serving an answer to their question/problem is a stroke of genius.

Inconvénients

It's beyond irritating that exporting documents as a PDF is so horrendous out of the box. I also find the concept of Actions vs Jira issues confusing. I consistently find myself missing actions that have been buried in Confluence.

Andrew K. Secteur: Internet Nombre d'employés:  11-50 employés Nombre d'employés:  11-50 employés

19/08/2019

19/08/2019

Provenance de l'avis : Capterra

Great Resource Library within the JIRA Space

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Overall, Confluence has served our company well, as we subscribe to a number of Atlassian products. The immediate integration with these other products makes the Confluence application very desirable for our business model, and offers us a much needed solution without much additional effort or thought. If you are already using Atlassian products, Confluence is a great solution for centralizing and organizing all of your assets. If you have more advances needs and do not already use Atlassian products, you may want to explore alternative options.

Avantages

Confluence offers my company a unique solution for creating and organizing documentation and assets that need to be share amongst an entire team. In addition, it offers us a means to share some of those same documents and assets with our customers without any additional effort. Its advance permissions schemes allow you to dictate which users have access to which files, and its ease of use allows for quick publication and instant distribution. As we also use JIRA for project management, Confluence is a great complement for linking supplemental, more detailed files to ongoing projects.

Inconvénients

Confluence word processing features are a bit rudimentary. While the application itself is easy to use, its feature limitations only allow for a certain level of detail and imagination when creating new documents. While it links seamless into the JIRA project management platform, it does come with an additional cost per user, which quick racks up your monthly Atlassian bill. For more advanced needs, an alternative platform may be a better fit.

Mike F. Secteur: Sports Nombre d'employés:  11-50 employés Nombre d'employés:  11-50 employés

06/10/2020

06/10/2020

Provenance de l'avis : Capterra

Great For Internal (Technical) Documentation

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Confluence helped our team docuemnt our processes and compile our technical documentation and scripts in a central location. Confluence makes it easy to create and share a document, and also update docuemtnatiion and alert 'watchers' (those tied to a page) whenever changes are made. The ability to link articles to JIRA helps tie technical issues to real problems that were solved.

Confluence is very feature rich and takes some time to learn, but it is worth the investment. I look forward to keep using it to help keep us organized!

Avantages

The thing that I like most about Confluence is that I can create linked set articles in order to maintain technical documentation, which can be distributed across a wide range of teams and departments easily using the built-in shared features. The tools make it easy to embed pages within a page in order to create easy to follow guides. The ability to use tables and pictures helps a lot as well, and they're a lot of add-ins that can be used, such as code blocks!

Inconvénients

If not set-up well, the organization of a workspace can get out of hand, making articles very hard to find. It is paramount to have a plan when creating pages and documents. There are not a lot of custom formatting options, and as far as I can tell, no way to automatically create a table of contents for a page, which would be a huge benefit.

Sagar D. Secteur: Services et technologies de l'information Nombre d'employés:  501-1 000 employés Nombre d'employés:  501-1 000 employés

19/11/2020

19/11/2020

Provenance de l'avis : Capterra

Amazing Tool for Documentation and Integration

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The seamless integration with different products makes this application extremely desirable for us. If you are using other Atlassian products like Jira, Trello, then Confluence is an amazing solution for bringing all tools together. As you start building your documentation on confluence, you will love this tool even more.
Most Importantly, you can integrate confluence page creation from your Jenkins Pipeline using the extensive API support they have.

Avantages

After using this software for more than 18 months, I can definitely say, this is a great tool for technical documentation. It provides with easy setup, multiple project spaces for different teams, amazing API's to create pages remotely from different tools and last but not the least, simultaneous editing of the same document.

Inconvénients

The only con I would say is it's Cost. It comes with an additional cost for every user who needs access, that racks up your monthly Atlassian bill pretty quickly. If you are not looking to spend the extra overhead, you should look at cheaper options.