Stova

Avantages

Il ne comporte pas de frais, ce qui est très agréable pour ce type de logiciel.
Je n'ai pas trouvé de difficultés pour créer mes événements, les outils sont simples d'utilisation. J'ai également trouvé les didacticiels très faciles et idéals pour utiliser Aventri.

Inconvénients

j'ai rencontré plusieurs fois des difficultés pour joindre le service client.
Je n'ai pas vraiment trouvé d'autres inconvénients, mis à part le design du site qui pourrait être un peu plus moderne.

Avantages

It is extremely easy to manage the registration list for my events. I also like the survey feature.

Inconvénients

I wish when I exported the Attendee Info to PDF it was more readable. I have to use the excel version always.

Avantages

Registration pages can be set up pretty quickly for basic events. Does the job of getting someone signed and up info can be sent easy to let them know

Inconvénients

Originally as Aventri and now joint with meetings play to make Stova, and since customer support hasn’t been fantastic and not sure of the direction it’s going in.

Alternatives envisagées 

Pourquoi passer à Stova

Avantages

The software itself is easy to use and is pretty much user friendly

Inconvénients

When trying to edit pages the text formatting is always all different and you have to redo the formatting constantly. You can literally hit the return key and the next line of text is a different size, different font, spacing is off, it is not simple and easy. Even when you try to reformat by clearing all formatting and starting over it still is not consistent.

Customer service in terms of billing is just unacceptable, we have been a loyal customer since 2015, we received a notification that our account was in risk of being suspended, so I was able to escalate internally to get the payment issue settled. Within less than 24 hours of being told we were in "risk" after spending 3 hours creating a full registration page without warning our account was suspended and all of the work was lost. This is truly the most unprofessional experience I have ever had and we will be looking into a different technology moving forward including CVENT, Eventbrite, or Salesforce which all have much better reviews.

Avantages

Good customer support very rarely get sent to hold when I call in. Staff is friendly and if they cannot solve the issue for me immediately, they follow up regularly to inform me where my ticket is in the process. Aventri has so many features that we have yet to utilize. The previous software ran out of features that we needed where as Aventri seems to keep adding more to the portfolio before we even realize its something we need. They are constantly upgrading and improving. Our customer success team is very friendly and engaging and often follows up on our support tickets.

Inconvénients

The reporting system is complex. It would be pretty much impossible to maneuver successfully without dedicated support.

Avantages

The web interface and easy to program options make Aventri a simple process for basic event management and allows you to put all the elemtns in one place. The interaction with other packages is also very reliable and easy to set up, especialy the interface with Saleforce.

Inconvénients

If possible there can be too many options and the limited number of fields can cause an issue, especially it there are sub questions whcih take up one of the slots. There is also a loss of some functionailty with the simplification of the system.

Avantages

Pros: Technical support that is easily accessible anytime via phone or email, nice reporting and analysis, numerous features, dashboard showing revenue among other stats, RSVP feature, multiple types of attendees, API, activity tracking, and ticket scanning.
It has a lot of extras and nice features, fast and powerful when working correctly. It functioned for us as a small business.

Inconvénients

Cons: Difficult to use even with the tech support.. it was incredibly daunting getting this set up. I did not at all look forward to using it.
The price is rather high and there were some extra fees. We had difficulties with payment processing.
It was not easy to use with the other systems we already have well established for our business.

Alternatives envisagées 

Pourquoi choisir Stova 

Logiciel antérieur 

Pourquoi passer à Stova

Avantages

There is a lot of functionality built into the software, across the needs of an event.

Inconvénients

This isn't user friendly AT ALL. There are only a handful or integrations, and customer service isn't helpful. My impression was that they wanted me to thank them for providing their product, instead of being treated like a customer.

Avantages

Etouches (now Aventri) gets the job done. It's not as comprehensive or intuitive as some other event management platforms we've used, but it has a lot of necessary functionality.

Inconvénients

The two pieces that lack significantly are the website builder and email builder. We have had to use a lot of workarounds. They are not super intuitive and the templates they've provided us are pretty restrictive.

Avantages

Easy to use, user-friendly event registration software with a great support team and great customer service. I love the reporting features and how I can quickly send a snapshot of the meeting details to show where we are.

Inconvénients

It has been a pleasure to use so far. I haven't had any bad experiences with customer support like some others have mentioned.

Avantages

We use Aventri for annual conference registration for a number of our clients and it is so intuitive and easy to use. Plus, anytime I have a question, customer service has been so easy to work with. The reporting is great and I think this is an awesome product for conference registration.

Inconvénients

There really isn't anything that I completely dislike. If you allow registrations from the same email address, there isn't a way to alert someone that they are already registered. Which is the only thing that I didn't like about it.

Avantages

eTouches is very user friendly and easy to explain to someone how to use the registration. Easy to walk attendees through the process. Many ways to customize each event as we need,

Inconvénients

Sometimes the email system does not work with some firewalls. eTouches is sometimes hard to get to merge with other programs that we use for different parts of our events.

Avantages

The customer service always responds within minutes.

Inconvénients

It is not a very user friendly site and is too complicated for simple events. The interface is a bit outdated but the extended version is way to complicated and takes too much time to figure out.

Avantages

The features I like most about the software was the ease of organizing sessions, the professionalism of the app, the variety of features, it's ability to tell say when sessions were full and how easy it was to input information about sessions.

Inconvénients

The conference attendee registration was a bit more difficult as attendees had to toggle back and forth a lot to read session abstracts.

Avantages

The price was right on target for our needs. As we don't have a huge number of users /attendees so this fit our needs. It gives us more than we needed which allows us to build and grow with it down the road.

Inconvénients

There are a few features I learned we can't do but I know you can't please everybody. It's also pretty minor. There are lots of pages/ place to go so sometimes it's hard to remember where to go for more in depth changes.

Avantages

Ease of Use
Good navigation
Good reporting
Great tool/platform

Inconvénients

Tool/platform allowed duplicate registrations

Avantages

Aventri has everything one needs to host a successful event for any number of participants. Everything you need from A to Z is included.

Inconvénients

With a huge toolbox comes a huge amount of tools to learn. It can take awhile to learn all these but thankful Aventri had a great support team and super helpful webinars.

Avantages

No license fees, fabulous support, intuitive, integrated, full reporting and business intelligence, integrates with our CRM and Marketing automation software, has the modules for entire event lifecycle, mult-language and currency. Best part it is available to our team regardless of time or location. Supports our collaboration and dramatically imporved our productivity.
We have used 3 different vendors, this is the best.

Inconvénients

None of the users have any Cons. All of our suggestions have been implemented.

Avantages

I like how easy the program was to use. I got on the registration builder, followed the directions and created my pages. The customer service was very helpful. Whenever I had a question I was able to chat with someone online instantly.

Inconvénients

The one thing I didn't like was I needed a specific price reduction and this site wasn't able to it. Since it was a specific price reduction that I needed, it wasn't the programs fault that I needed. it.

Avantages

I really like how much you can do with Aventri to manage an event - floorplan layouts, emails, website - it is a really powerful product.

Inconvénients

There is so much in this product that it is easy to forget what you learned in the training - but customer service is always there to walk you through it.