Shedul by Surge Ventures Inc. is a cloud-based appointment scheduling and business management software solution. It offers slot booking, calendar management, product management, service management and a point of sale (POS) functionalities within a suite. The product caters to caters to the needs of hair and beauty salons, massage centers, spas and saunas, health clinics, gyms and trainers industry segments.
Shedul allows customers to book appointments online via browser app or mobile app. Shedul also allows users to send automated reminders or alerts to customers about appointments, events and offers. The activity dashboard allows users to keep track of the daily activities, such as booking dates, notifications and actions.
Schedul also offers retail management, which allows users to manage POS transactions, invoicing, receipts and taxes.
Other features of the product include appointment preferences, appointment histories, contact details and future bookings. The vendor offers online and knowledge base support to the customers.
Vincent P. Secteur: Cosmétiques Nombre d'employés: 2-10 employés
I am a professional in hairdresser and I highly recommend this booking system.
easy to custom or to use. It does what you looking for.
Vincent hair passion.
Should be able to have more pictures, it is limited to 4 on the venue.
And please if you could add some pictures for each services would be fantastic!
Emily P. Secteur: Médecine douce Nombre d'employés: 2-10 employés
I love that Fresha is simple and easy to use. Coming from a much more complicated system like MINDBODY, Fresha was so wonderfully easy to figure out and implement. Customer service has always been so kind and responsive and happy to help. I love this software and am So grateful for how they have supported me during the challenges of COVID-19.
I have been with them for a few years so like any software it has been a gradual build with new features. Online processing/sales and gift cards weren’t always a feature but they are so great at listening to the needs of their customers and making upgrades.
Mary P. Secteur: Services aux consommateurs Nombre d'employés: 2-10 employés
Honestly, I could deal with the cons and find suitable alternatives because it was so easy to use. Analytics were great and my staff loved the system. The turning point occurred when I enrolled in their payment processing. I submitted all required information and received a message that everything had been verified. Payouts began the next day and were deposited into my bank account without issue. A month later I received an email saying they couldn’t verify my account and were holding my funds. Almost a month later and after submitting and resubmitting at least 5 times, they still say they can’t verify the information. My bank has no idea what the issue could be. Bottom line: if you want to receive the money you worked to earn, do not enroll in their payment processing system. I’ve gone back to my previous system and am receiving my payouts with no issues whatsoever.
Very easy and intuitive to implement and use on a daily basis.
Unable to create and send client intake forms or customize client confirmations or rescheduling of appointments, thank you’s, marketing texts etc.
Réponse : Shedul.com 29/01/2020
Hey Mary, so sorry to see this review but pleased to see you're still using Shedul. I can see that you've passed all of the essential security checks so we can continue with regular payouts and payment processing.
Verification checks are legal security requirements rather than Shedul's requirements but it's ultimately better to be safe. Now that you've passed, you can process payments as usual :)
We're sorry it took longer than expected but we would appreciate it if you would update this review to reflect how you've used all of Shedul's features for the last 2 years and continue to do so.
Thank you for all of your support and feedback
Jess J. Secteur: Services aux consommateurs Nombre d'employés: 2-10 employés
This program is so easy to use, it has all the correct reports easily available.
The only thing that is a slight inconvenience it the inability to customise reminder text messages and notifications that are sent out to the clients.
Andrea V. Secteur: Vente au détail Nombre d'employés: Auto-entrepreneur
It is extremely user friendly for both myself and my clients. It updates me immediately when someone books an appointment. I researched several different applications before I decided on this one. After using it for a while I feel like I have definitely made the right choice. I have already recommended this product too many of my colleagues and plan to do so in the future. It's a great addition that makes my job much easier.
Some of my clients like text message reminders when it's time for their hair cut. This way they do not have to think about it and I make sure they are in on time. I would love 4 to 6 week automatic reminders for certain clients. Honestly, this would be my only suggestion. Everything else is well-thought-out and thorough. This company has literally thought of everything.