En savoir plus sur Fresha

Fresha, anciennement Shedul, est une solution logicielle de planification de rendez-vous et de gestion d'entreprise hébergée dans le cloud. L'outil propose des fonctionnalités de PDV, de gestion de services, de gestion produit, de gestion de calendriers et de réservations de tranches horaires au sein d'une suite intégrée. Le produit répond aux besoins des salons de coiffure et de beauté, des centres de massage, des spas et saunas, des cliniques de santé, des gymnases et des entraîneurs. Fresha permet aux clients de prendre rendez-vous en ligne via une application sur navigateur ou une application mobile. Fresha permet également aux utilisateurs d'envoyer des rappels ou des alertes automatisés aux clients concernant les rendez-vous, les événements et les offres. Le tableau de bord des activités permet aux utilisateurs de suivre les activités au quotidien, telles que les dates de réservation, les notifications et les actions. Fresha offre également une option de gestion de commerce de détail qui permet aux utilisateurs de gérer les transactions du PDV, la facturation, les reçus et les taxes. Les autres fonctionnalités du produit incluent les préférences en matière de rendez-vous, les historiques de rendez-vous, les coordonnées et les réservations futures. Le fournisseur offre une assistance en ligne et une base de connaissances aux clients.
Client bookings
Calendar management
Client bookings-thumb
Calendar management-thumb

Fresha - Prix

Fresha est disponible en version gratuite et propose un essai gratuit. La version payante de Fresha est disponible à partir de 0,01 $US/unique.

À partir de:
0,01 $US/unique
Version gratuite :
Oui
Version d'essai gratuite :

Produits similaires à Fresha

Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book... En savoir plus

Vagaro

Vagaro is a cloud-based salon, spa and fitness business management solution that allows professionals to book... En savoir plus

Timely

Timely is a cloud-based appointment scheduling solution that caters to individual professionals and small and mid-size... En savoir plus

FlexBooker

FlexBooker is a cloud-based appointment management solution that enables users to manage appointments, facilities,... En savoir plus
Booker by MINDBODY is a cloud-based booking solution that provides businesses in cosmetics and wellness industry such... En savoir plus

vcita

vCita LiveSite est une solution de CRM pour les petites entreprises. Elle inclut le suivi des interactions, le routage... En savoir plus

Fresha - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5
5 avis sur 1 217 Afficher tous les avis
Mark A.
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: 11-50 employés
  • Utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/03/2021

A great experience so far...

Avantages

We switched from Booker, who we had been with for 8 years, and so far the experience has been great. I love that Fresha works great on all devices and that our customers can do pretty much anything from their phones, including make and amend bookings, complete consultation forms, add payment cards, see their history etc. It's easy for our customers to book and check availability with their favourite therapist in a few clicks. The integrated payment system is good value and Fresha provide everything .. so no separate card processing, payment gateways or machine rental charges. The UK support is helpful and friendly and there are lots of articles, videos etc to help you get set up.

Inconvénients

New features are being added all the time (you can see what's planned on their community pages). Features not currently available but in an ideal world I would like are, the migration of appointment history and existing gift vouchers, discount codes that can be promoted to clients and entered online and more options for sending out emails along the lines of MailChimp. Some of these are planned so it's still a great choice.

Jessica R.
  • Secteur d'activité: Cosmétiques
  • Taille de l'entreprise: 2-10 employés
  • Utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/03/2021

BADASS company and customer service!!

Avantages

We all have to like customer service! They are so fast at we replying normally within a day if not hours! I have NEVER dealt with anyone rude (I go to them more than I should, I'll just say I'm total computer dumb), and they legit send me step by step instructions with little picture of icons that help me with every step of whatever I need that go around! I LOVE EVERYTHING about this software and I LOVE watching software grow with what the CUSTOMERS are wanting! THAT IS RIGHT THEY LISTEN TO US CUSTOMERS WITH VOTES!!! Just go head and get it, you won't be disappointed, and you can thank me later! SERIOUSLY go ahead.....your seconds away from so much stress taken off of you by software you can actually understand, let alone your clients will LOVE the conformation text, a day before text, and I have mine set to 2 hour before reminder! They LOVE IT TOO!

Inconvénients

Absolutely NO CONS! They are working on the software ALL the time! LEGIT, LOOOOOOVE THIS SOFTWARE AND THE BADASS COUSTOMER SERVISE! You're already missing out if you haven't already clicked to sign up!

Gus L.
  • Secteur d'activité: Vente au détail
  • Taille de l'entreprise: 2-10 employés
  • Utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
4
Simplicité
5
Support client
3

1
Publié le 15/11/2020

Wolve in sheeps clothing

As described above.

Avantages

Ease of use....some functions in analytics

Inconvénients

Their new Fresha pricing system is hidden in there description words of the product. Be very careful of what you get yourself in for.
Their payment system back to you, the user, with Fresha plus is not described till you start using it. They have 4 processing times done over 24 hrs meaning payments took up to 7 days to be paid out. They describe how much you should be getting daily but I found i would only receive 20% of what I should have been getting. You will also be manipulated and pressured and lied to to get you off the free system and onto the payment system.
Our business was in the number one position in Australia of all users for 5 stars for Fresha.
I definitely don't recommend them. We have left for a much better online system.

Kat M.
  • Secteur d'activité: Santé, bien-être et fitness
  • Taille de l'entreprise: Auto-entrepreneur
  • Utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/03/2021

Fresha is INCREDIBLE

Fresha makes running my business so much easier. All the features I use are just so easy and sleek. The booking calendar, reminders, payments, stock taking. The customer service is second to none.. any issue or query is answered so quickly and always resolved.

Avantages

The booking system is so easy to use, I love every feature. Booking, confirmation, payment, reschedule.. the holding card details

Inconvénients

That I can’t sync it to my google calendar

Sarah H.
  • Secteur d'activité: Cosmétiques
  • Taille de l'entreprise: 2-10 employés
  • Utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 23/03/2021

Fresha Review

Fresha has been very easy for us to use since the day we set up, [SENSITIVE CONTENT HIDDEN] has been so helpful with any queries we have had and been a massive help in implementing the software for our salon. We moved over from another booking system and find that for what we use the software for, Fresha has been much better value for money

Avantages

It was very easy to set up and navigate. Capturing client details is very beneficial to us and I’m sure this has contributed to our lack of no shows. There are so many options to chose from making it fully customisable to each salon. We can run two salons from the same software which saves a lot of time and clients also find it simple to navigate and book themselves in.

Inconvénients

Consultation forms is a huge part of our job and it’s great to be able to send to clients ahead of their appointment, however a lot of clients do not fill these out, even after being reminded, so it would be beneficial to have a feature which enables us to have the client fill out their form on the spot in the salon from our own iPad.

When clients book themselves online we have had a few instances of people thinking they have already paid for their appointment as they put their card details in. It would be great if it was explained to them that we only capture these details in case of cancellation or no show.

Catégories connexes