En savoir plus sur Logiwa WMS

Logiwa WMS is a cloud-based warehouse management and order fulfillment solution built on a .NET framework. The solution supports disparate warehousing processes, separate product groups and the needs of different sectors within a single unified platform. It is designed to facilitate the process from warehouse receipt to shipment. It supports multi-site companies with real-time data and can utilize technologies such as barcoding, and light, voice and automated MHS. Logiwa WMS allows users to execute picking, packing and shipment through mobile applications. The solution helps users increase sales by synchronizing all selling channels within the same supply chain. It provides a receiving and returns process including backorder handling and cross-docking. Integrations include Shopify, Magento, BigCommerce, Walmart and Amazon.com. Logiwa WMS is recommended to mid-size and large companies in verticals including 3PL, restaurant equipment, high technology, furniture and building materials. It can be deployed standalone or as a part of a supply chain management solution.
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Vidéo de Logiwa WMS
Logiwa WMS Logiciel - 1 - aperçu
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Logiwa WMS - Prix

Logiwa WMS n'est pas disponible en version gratuite.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non

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Logiwa WMS - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,6
Fonctionnalités
4,5
Simplicité
4,3
Support client
4,6
Hakan
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 20/11/2018

We've tried the most, and are sticking with Logiwa

Avantages

We've have used quite a few solutions before like Shiphero, iTracker, 3pl central and few other 3pl (WMS) / Order management software.

Unlike others we’ve used before, Logiwa offers the features that are essential to run a business included in their solution.

Pricing is by far the best, literally fractions of what we have paid to previous solutions. Implementation was smooth, they have made few modifications on billing and customer pricing modules as per our pricing model. Very responsive and knowledgeable staffs working at their IT dept.

Inconvénients

Certain features need minor modifications to make it easier for the users.

Réponse de Logiwa Corp

Thank you for your review Hakan! We look forward to a longlasting partnership with NEX Worlwide Express and will keep improving our platform.

Répondu le 24/05/2019
Kyle
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 27/05/2022

WMS with Flexibility

We are very happy to Partner with Logiwa as our WMS provider. They have many features and functions that have helped our company scale. They make monthly updates & improvements to ensure they remain one of the top 3PL software's.

Avantages

Relationship with Logiwa is a partnership. They listen to us as a client and implement features + functions that help us operate more efficiently.

Inconvénients

Working through issues with the Support Team can sometimes be difficult, however, Logiwa has proven that they are aware and in the process of improving this weakness.

Alternatives envisagées 

3PL Warehouse Manager et Excalibur WMS

Pourquoi choisir Logiwa WMS 

We needed a WMS software that would handle high volume DTC and B2B orders simultaneously.

Logiciel antérieur 

ShipStation et SkuVault

Pourquoi passer à Logiwa WMS

Appeared to be the best fit for our company given their connectivity and bang for the buck.
Chris
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
4

4
Publié le 09/08/2022

Logiwa Growth Experience

Customer service has gotten better. Like I mentioned their growth. They actually came on site a year later to ensure we were using the software correctly- trouble shooting etc. This was a huge opportunity.

Avantages

Simple layout- easy to navigate menus. Once you understand the needed functions- it is fairly easy to trouble shoot

Inconvénients

Growth has been difficult. Onboarding was too fast. We were not prepared enough. They are a growing company just as we are- so make sure you know exactly what you need to operate before onboarding. One other thing that hurt us is they only have 2 units of measure.

Steffi
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
1

3
Publié le 03/11/2020

It's cheap.... and it shows

It's been very poor working with the customer serivice team. They have Customer Account managers and they are great but you do not keep them, you have to use a ticket system where they will try to shrug off that anything is wrong, and won't look into anything precisely without you asking, and if you do not know their internal lingo, they will just tell you, you are wrong and not do anything.

It feels very much like they do not read the tickets, most of my tickets even for simple things are about 20 back and forths. It's cheap, I like that, they nickel and dime for reports but that part I'm ok with, but the customer service time it takes and quality of service given makes me say do not waste your time. Changing systems is a pain, so we're here through holidays but we will see after that.

They say they are built for growth but I can't imagine staying here if the company keeps growing.

Avantages

When it works, it works quickly enough and is inexpensive

Inconvénients

The customer service won't try to fix your problems until you really kick up a stink. It feels like there's a communication gap but I think they just don't want to. They ask you for the solutions and will gaslight you saying nothing has changed, you must have messed up your configuration that you don't even have access to.

It's unstable, last Black Friday it was down for about 4 hours.

They use a one size approach, so there's some sort of sharing, so changes another customer makes can affect your settings. Our barcodes being printed for example will change because of another customer and then we need to write in for them to be fixed, and the response times over the last year have doubled.

When we launched since they did a reset after testing none of our customization was there anymore and it took WEEKS to fix. We were not able to upload or create items.

Chris
  • Secteur d'activité : Entreposage
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

4
Publié le 17/08/2022

3pL

A lot of logic was put into the thoughts of all the processes. Some modules are add one and cost additional. User license fees are a priced strangely.

Avantages

Cloud based, fairly customizable. Built to suit

Inconvénients

Some minor bugs experienced on go live, but work on for the team and resolutions implemented. Smoother sailing now

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