En savoir plus sur Zoiper

Zoiper est une solution de softphone sur site et dans le cloud qui s'adresse aux fournisseurs de services, aux call centers, aux intégrateurs VoIP, aux opérateurs mobiles et aux entreprises qui ont besoin de softphones indépendants de leur fournisseur de services. Elle regroupe les contacts provenant de diverses sources telles qu'Outlook, Windows, Android, iOS et tous les appels entrants pour créer un carnet d'adresses. Les communications textuelles, vocales et vidéo sont cryptées pour éviter les interceptions. Zoiper peut être intégré aux solutions CRM (Customer Relationship Management) et aux plug-ins Outlook et Thunderbird. Le système intègre également la reconnaissance des numéros. Les utilisateurs peuvent combiner le numéroteur de Zoiper avec d'autres fournisseurs de services VoIP ou avoir plusieurs fournisseurs pour différentes destinations afin d'obtenir une offre de prix pour chaque région. Zoiper fournit son propre SDK (Software Kit Development) pour intégrer ses fonctionnalités à tout matériel ou logiciel. Parmi les autres fonctionnalités figurent la réponse automatique, la mise à disposition, l'enregistrement des appels, les mémoires tampon de gigue, la compensation du décalage d'horloge et la réduction des délais. L'assistance est fournie par l'intermédiaire d'un forum en ligne et par e-mail.
Zoiper Logiciel - 1
Zoiper Logiciel - 2
Zoiper Logiciel - 3
Zoiper Logiciel - 4
Zoiper Logiciel - 5
Zoiper Logiciel - 1 - aperçu
Zoiper Logiciel - 2 - aperçu
Zoiper Logiciel - 3 - aperçu
Zoiper Logiciel - 4 - aperçu
Zoiper Logiciel - 5 - aperçu

Zoiper - Prix

Zoiper est disponible en version gratuite et propose un essai gratuit. La version payante de Zoiper est disponible à partir de 49,95 €/unique.

À partir de :
49,95 €/unique
Version gratuite :
Oui
Version d'essai gratuite :
Oui

Produits similaires à Zoiper

LiveAgent

4,7 (1665 avis)
LiveAgent est une plateforme de chat en ligne destinée aux entreprises d'e-commerce de petites et moyennes tailles. La...

Bitrix24

4,2 (937 avis)
Bitrix24 est un espace de travail en ligne pour les PME et grandes entreprises. Il propose plus de 35 outils : CRM,...

GoTo Connect

4,5 (667 avis)
GoToConnect (anciennement Jive) fournit une solution cloud de communications unifiées aux entreprises de toutes...

Bria

4,3 (103 avis)
Bria est une solution de softphone et de communications unifiées développée par CounterPath. Avec Bria, les entreprises...

Linphone

4 (15 avis)
Linphone est un système VoIP (Voice over IP) web et installé qui aide les entreprises de divers secteurs (p. ex., soins...

Vonage Business Communications

4,0 (313 avis)
Vonage Business Solutions est une solution de communication basée sur le cloud adaptée aux petites et moyennes...

3CX

4,4 (436 avis)
3CX Phone System est une solution de communications à standards ouverts, adaptée aux entreprises de toutes envergures...

Cloudya

4 (19 avis)
NFON fournit des systèmes de communication d'entreprise basés sur le cloud (Cloudya) avec une gamme complète de...

Ringover

4,6 (556 avis)
RingOver est un système cloud de téléphonie professionnelle pour les équipes polyvalentes permettant de simplifier le...

Aircall

4,2 (433 avis)
Aircall est un système cloud de call center et de téléphonie professionnelle qui permet de gérer et de rationaliser le...

Acefone

4,7 (132 avis)
Acefone est une solution VoIP conçue pour aider les entreprises des secteurs de la construction, du commerce de détail,...

Wildix

4 (5 avis)
Wildix est un fournisseur mondial de solutions de communications unifiées qui améliorent la simplicité, la sécurité et...

CloudTalk

4,4 (263 avis)
CloudTalk est une solution de gestion de centre d'appels qui permet aux entreprises de rationaliser les communications...

Zoiper - Avis

Note globale

4,3
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,2
Simplicité
4,4
Support client
4,0
Loading...

Tous les avis sur Zoiper

Filtrer par :
Classer par :
108 avis
Paul
Paul
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 26/07/2019

Zoiper - One of the best sip clients ever seen!

Once moved to a SIP platform I found this software, really great, I can talk easily with the customer while you have an overview of other incoming calls and who is busy, really useful!

Avantages

Zoiper is fast, has all the features you need in a small business, from picking up multiple calls, forwarding calls, making a conference call, to record a call if its needed and having a history of all your calls, to see if an customer was contacting you before, even after 2 years the client doesn't slow down.

Inconvénients

All the headsets work really well, but special features of headsets are not working, like the button to pickup a call or to hang-up ( Plantronics Voyager )

Alternatives envisagées 

Bria

Pourquoi choisir Zoiper 

You have no control, no freedom, to limited in a small business.

Pourquoi passer à Zoiper

The light version did not meet my requirements.
Juan Manuel
Juan Manuel
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 01/06/2021

A more than acceptable and functional softphone

The user experience is good in general, except for some small sound problems and depending on the Linux version the program crashes and you have to restart. It is a very good softphone type software option and meets the expectations for which it was installed. It should be noted that the interface is much better than the vast majority of its competitors for Linux.

Avantages

The Zoiper perfectly completes its main function, which is to be able to make calls from your voip account. The program has a very clean and well-designed interface where the user can see the information they need at all times, from the internal number of their account, to the buttons to dial phones and view the history. The sound quality is very good.

Inconvénients

In the free version for Linux, a previous poster appears that encourages you to buy the PRO version. The poster is a bit annoying because there are times when the program is branded. The double panel to select the on-screen keyboard often leads to confusion because users try to dial a number in the current call but realize (late) that they are using the other keyboard and that for that reason the phone did not answer. .

Arash
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
1
Simplicité
1
Support client
1

2,0
Publié le 07/08/2023

nice if it works but the setup is insane

Avantages

definitely not the setup. The functions are okay.

Inconvénients

To set it up you need different data like your sip information. But then there is not a single instruction that you can follow if it doesn't work. You will also get zero support from zoiper.

Akhilesh
Akhilesh
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
4
Support client
3

4,0
Publié le 09/09/2020

Excellent product endpoint connectivity tests.

Overall experience is good and as a free user it is the best product out there.

Avantages

The best part of Zoiper is I am able to test out call connectivity for endpoint users without using any physical phone ( cumbersome task!). Zoiper has an easy way to test call connectivity and User interface is also quite helpful in understanding.

Inconvénients

They should improve deployment steps as it is not helpful in understanding. We had to take help of DevOps and technical team just for installing it.

Anelle
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/03/2024

Zoiper is awesome

Avantages

Zoiper is an excellent tool for people like me working from home, that usually needs to have 2 to 3 lines opens for CS

Inconvénients

Sometimes has a glitch when you first open the app. But you can fix it by closing the app forced or changing your status

Bob
Bob
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 30/09/2021

No support and developers don't know or care what they are doing.

After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it.

Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP!! And now it has even more problems than it used to have!!

All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?!?!

Avantages

It registers to the PBX and I can assign different ringtones to each registration. That's about it. Sadly, this app is a prefect example of inexperienced amateurs or a company that simply couldn't care less about what they put out.

Inconvénients

1. Zoiper will not ring priority callers when the phone is in Do Not Disturb mode. This is an expected behavior - one which every native dialer properly does.

2. Huge waste of screen real-estate that could be used to provide easily touchable function buttons instead of the tiny ones at the top of the screen.

3. No floating icon for active calls!! Seriously!! Do you know how next to impossible it is to get back to a call once I've moved on to the home screen or worse - the phone decides to sleep??

4. The tiny hold button on the top of the screen changes to an add call button after it is pressed!! There is a HUGE EXPANSE OF UNUSED SCREEN during a call and just little tiny function buttons at the top THAT MOVE AROUND?!?!?

5. Does not automatically put a Zoiper call on hold when answering another call on the native dialer.

6. Bluetooth volume and integration is just terrible.

7. Zoiper cannot deal with a VPN connection on the phone!! If I activate a VPN connection to my office I cannot make or receive any Zoiper calls. Well actually it seems I can place calls - just that nobody can hear me and I cannot hear them so obviously they're getting the media path all wrong!!

Alternatives envisagées 

Bria

Pourquoi choisir Zoiper 

Because GW Wave has a serious network related bug.

Pourquoi passer à Zoiper

After not using Zoiper for 3+ years i decided to try it again. I am now running it on an LG V40 (Android 10) and overall it registers to the PBX but that is about the extent of it. Here we are 3+ years later, I have a darn near state of the art phone and Android 10 and while Zoiper kinda works with bluetooth it is still seriously SCREWED UP!! And now it has even more problems than it used to have!! All I can say - unbelievable that they haven't been able to figure out who to produce a decent phone app by now?!?!
Agustin Dario
Agustin Dario
  • Secteur d'activité : Vins et spiritueux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
3

3,0
Publié le 24/05/2021

Recommendable

It is an alternative software in my opinion, I would not choose it as the first option. Also, it is not software for everyone, many colleagues who do not understand much about technology or even new people in the office at first it is difficult to train them.

Avantages

I like that it is an alternative to the usual program that we use to make outgoing calls from the office.

Inconvénients

Sometimes it locks up and leaves calls on hold and you cannot use the computer on which it is installed.

Mitchell
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 28/11/2023

Zoiper VoIP Softphone is a Hit!!

Overall the Zoiper VoIP softphone client offers plenty of value.

Avantages

This Zoiper VoIP softphone works really well.
The setup was simple, all the features it comes with are useful.
I appreciate the "Audio-Video wizard"... it helps out bigtime.

Inconvénients

The Zoiper VoIP softphone DIALPAD is easy to miss.
The 9 little squares do not DISPLAY well.

Emmanuel
  • Secteur d'activité : Immobilier commercial
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5,0
Publié le 08/05/2023

Softphone integration made simpler with Zoiper

Overall, Zoiper made scheduling international calls incredibly straightforward and convenient for me. Furthermore, it is essentially free to use, as contrast to other VolP programs, which charge substantially and are difficult to use. I enjoy working with Zoiper.

Avantages

Zoiper makes it incredibly simple to incorporate softphone software without the need for any additional VPN or other connections.

Inconvénients

Even while Zoiper aids in the setup of other softphone tools, integrating Zoiper itself is initially difficult. Zoiper could look into this.

Arpine
Arpine
  • Secteur d'activité : Recherche
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 14/07/2023

Easy choice for softphones

I am happy with the product, already recommended couple of times.

Avantages

So Zoiper is the first company that comes to my mind when I hear softphone. The sound quality is good, never had any kind of problems using the soft.

Inconvénients

Although it is comparably cheaper, the price mechanism is not clear in case of many users, the tariffs could have been more flxeible.

Purnima
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
4
Support client
2

4,0
Publié le 17/03/2023

Know Zoiper

Avantages

Cost effective, user friendly. Multiple functionality

Inconvénients

Tech support availability, understanding admin access, integration with other SAP portals

Favio
  • Secteur d'activité : Immobilier
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 25/08/2021

You are no longer chained to your desk

In general, it has been a GREAT app to work with, already tried before so many softphone apps, but, by far this has provided me all the solutions I needed.

Avantages

One of the key features I like about Zoiper it's how seamlessly you can switch from your desk phone to your mobile phone, allowing you to keep your same business number, so you can never miss any important phone call. This app is so reliable that whenever there's an issue I first blame it on my configuration setup or my provider than the app itself.

Inconvénients

Sometimes developers take much-needed time to fix and identify the issue and patch it, even with premium service, this hurts severely the functionality of the app, the good thing is this rarely happens.

Alternatives envisagées 

GoTo Connect et Bitrix24

Logiciel antérieur 

LiveAgent
Muhammad
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

4,0
Publié le 28/09/2018

VoIPer

Its very good application and has good voice quality. except the licence usage policy everything is awesome

Avantages

This VoIP application has all the options one can think about for a VoIP phone.
It has both Desktop and mobile application available.
You can transfer a call you someone you want without disconnecting a call and can mute the caller too.
It also support mute and call disconnection button of headset.
Using the free version you can't use all feature but entertain every single call you get.
You can also setup a conference call and invite people in your conference.
You can use zoiper Chrome extension to dial right from your browser.

Inconvénients

It is user profile based, so if the user lock his computer with zoiper ON and another user login to the same computer, the new user zoiper doesn't work.
it has Limited number of license usage. If you need to reinstall the OS or upgrade the hardware you need to be careful because you can revoke its license only thrice and after third usage you have to buy new one.

Utilisateur vérifié
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

4,0
Publié le 08/01/2019

Zoiper Voip Phone

I use it daily, the head office is configured with NAT with its public Ip and it allows me to be registered both with the company's internal network and with my home network or my mobile service provider

Avantages

It is very practical, what I like most is that it has its application for Android which allows you to be always connected to the central IP where you are registered, it has a wide range of codecs supported and great support on the web

Inconvénients

It consumes enough battery of the cellular one and in occasions it usually leaves announcements

Michael
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 29/12/2022

Good Product

Better than expected, I have no problems using this product and I find it very easy to use, and there are other tools to explore which will make the product more efficient and easier to use

Avantages

Its easy to use, calls and connections are reliable, I have no problems using its functions and you also get a free trial to check the system

Inconvénients

Sometimes calls will disconnect for whatever reason, maybe my Internet connection was bad,

Jose
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
0

5,0
Publié le 21/05/2018

An all-in-one PBX right in your PC

Like the app (client), very useful and enables you full virtual/remote working

Avantages

easy to use, needs just basic configuration to have it running, Zoiper client work in your PC and allows you to run your business everywhere you need. Allows to use private Asterix service if got one.

Inconvénients

not really a downside but a reminder: the client allows for configuration with service providers even an own Asterix server. The rates for calls and LD are a separate service that may need to be contracted in addition.

Adriahnna
Adriahnna
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
4

3,0
Publié le 03/04/2018

Free version okay, not worth the money for premium

Avantages

This software does exactly what I need it to do, make simple calls. You cannot transfer any calls without paying for the premium version.

Inconvénients

The license is specific to the exact computer. If you change computers, you will have to purchase the premium license again to use the software. Not to mention, getting answers from customer service is like pulling teeth.

Nathan
Nathan
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 05/05/2018

Easy to configure, easy to use

having a softphone (a software to make and answer calls with VOIP)

Avantages

I have used the mac, pc, iphone and ipad version of this software.
It is solid, easy to install, easy to setup.
You can have more than one line setup, it will allow for a good call experience.

Inconvénients

No cons on my end.
Zoiper is a solid company with solid products, their pricing is right and just.

Serena
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 25/02/2019

General Aspects

Avantages

It is very easy to use. When the call enter you can see the number, the category, you have the possibility to accept or reject it or you can hold it.
So it is like a real phone in your desk.

Inconvénients

The inconvenient I remember is that the only status in which calls do not enter is offline.
In any other status you put, in break or unavailable, calls come in the same.

Stefanos
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

4,0
Publié le 20/01/2021

Zoiper review

I have been using Zoiper as part of my day to day VoIP calls with an Asterisk PBX system.

Avantages

Zoiper is a prominent VoIP client which is used as a softphone and can be integrated with various SIP-based PBX systems. It has a good sound quality and it is easy and intuitive to use and operate.

Inconvénients

There have been cases in which i had a one-way audio issue and other cases in which SIP registration would not work out of the box as additional ports needed to be open in the local network.

Rica Mae
Rica Mae
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant Essai gratuit
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

5,0
Publié le 08/07/2021

My Zoiper Review

Communication with team has always been pretty smooth with the help of Zoiper, it is free of use, it is easy to access and work with.

Avantages

Zoiper is one of the basic softphone app that I have use, Zoiper is easy to install and setup. Zoiper user interface is so simple yet 100% working for me. I can easily manage to call the person I wanted to communicate with. We use this software for many years and I just love how it works

Inconvénients

Using this as a free software is not that bad, It is just that many features are only available if you upgrade it pro. Nevertheless, my experience with Zoiper is good

Bipin
Bipin
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

4,0
Publié le 15/01/2018

Regularly using the Zoiper VoIP phone application, which is easy to use having basic functional...

My team communicates through this software on day today basis. Its our simple communication tool for all levels of personnel.

Avantages

It is easy to set up having simple interface. The most utilized functions are available with single touch. Works best with all types of PBXes.

Inconvénients

Voice and video quality is average. It has limited functions and the advanced functions that are incorporated are cumbersome to use.

Utilisateur vérifié
  • Secteur d'activité : Cabinets médicaux
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 17/01/2020

Digital phone @ every computer..

Very easy to learn and use.. Perfect for what we need..

Avantages

Each employee has thier own digital phone at thier computer.. Works with Bluetooth headset too talk and listen.. Built-in Caller id.. Save contacts.. Perfect for small offices

Inconvénients

If you don't have internet you don't have a phone... However.. Pretty much that is the same with every phone now.. It's easy to use!

James
  • Secteur d'activité : Conseil en gestion
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/05/2018

Amazing Soft Phone

Avantages

This soft phone integrates with so many PBX’s and has a mobile app to keep your business and personal phone separate.

Inconvénients

I haven’t found many cons about this application it executed and performs for all of our needs. Simply great

Vera
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4,0
Publié le 04/04/2019

Vera's Review

Avantages

The software is very useful und has an nice, clean interface, which makes it very easy to use.

Inconvénients

The log-in process is very complicated. You need to enter a lot of numbers and codes and stuff no one understands. Also the connection is quite fragile and the program can get problems with certain internet providers.

Catégories connexes