En savoir plus sur ActiveDEMAND
ActiveDEMAND - Prix
ActiveDEMAND est disponible en version gratuite et propose un essai gratuit. La version payante de ActiveDEMAND est disponible à partir de 15,00 $US/mois.
Produits similaires à ActiveDEMAND
ActiveDEMAND - Avis
Évaluation des fonctionnalités
Tous les avis sur ActiveDEMAND
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Une solution de Marketing très sympa
Avantages
Ce que j'aime le plus chez ActiveDEMAND, c'est sa facilité d'utilisation à travers ses multiples fonctionnalités. Il permet l'automatisation du Marketing, sa gestion et son analyse. Il permet également de faire des publicités par mail très bénéfiques.
Inconvénients
Le prix de ActiveDEMAND peut être comparable à une application gratuite.
- Secteur d'activité : Médias de diffusion
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
ActiveDEMAND : Une plateforme Marketing
Avantages
Conçu spécialement pour les agences de marketing, ActiveDEMAND est un outil très facile d'utilisation que j'ai jamais rencontré. Très efficace et fiable, il nous permet la gestion et l'analyse du Marketing ainsi que la publicité par e-mail. Son expérience a été rentable pour notre entreprise , car c'est utilisable sur mobile. Très très recommandable.
Inconvénients
Avec son prix toutefois imbattable, ActiveDEMAND, présente une multitudes de fonctionnalités et intégrable à d'autres réseaux sociaux te Site Internet très bénéfices.
- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Un logiciel de marketing
Avantages
ActiveDemand est un logiciel de gestion de marketing dans les entreprises. Il permet de gérer le suivi, l'automatisation et l'évolution du plan marketing de l'entreprise.
Inconvénients
Il y a par moment quelques difficultés a cerner les fonctionnalités du logiciel.
Réponse de ActiveDEMAND
Hi Oluwa,
Thank you for your review. We noticed you have not utilized our customer support and if you are having difficulty understanding some of the functionality they are very helpful.
Thanks again for your feedback!
The ActiveDEMAND Team
- Secteur d'activité : Comptabilité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Un excellent logiciel de marketing
J'ai une meilleure expérience avec ActiveDEMAND en matière de marketing grâce à ses multiples fonctionnalités très innovantes. Je le recommande
Avantages
C'est un logiciel très facile à utiliser. Très efficace et fiable, il permet une automatisation du marketing, publicité par e-mail ainsi que le marketing mobile.
Inconvénients
C'est un logiciel très facile et parfait dans son ensemble
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Powerful functionality, once you get around the user experience
We were trying to implement marketing automation, and to capture leads from our website and put them into Salesforce. We have been successful with both of those, and I have been particularly impressed with the quality and flexibility of ActiveDEMAND's support team.
Avantages
You can do an awful lot with ActiveDEMAND. Automation workflows, form submissions, CRM integration, email creation and sending, lead scoring - it's all there. I would say that it outperforms Pardot and possibly even HubSpot, while being less money.
Inconvénients
The user experience is horrendous. Once you know where things are, what icons mean, and get inside the head of the people who built it, you can get around with relative ease. But until that point, you are pretty much reliant on the support people for help. The good news is that the support team are EXTREMELY helpful and don't mind you talking to them on the chat three, four times a day!
Pourquoi passer à ActiveDEMAND
The functionality offered was just as good, if not better, and the price point was lower.Réponse de ActiveDEMAND
Hi Jon, Thanks for your feedback on the ActiveDEMAND software. You have provided some very positive comments and also some items that we can improve upon so thank you for that. We continue to work on the software to make the user experience better and provide stellar support as we continue to update and grow. Thanks again for the comments!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Active Demand from an Agency Perspective
Overall I have been very pleased with the platform. The chat function is very helpful and I almost always get an immediate response and help resolving the issues that I have. With any playform there are "gotchas" that come to light after you get in to it more intently, and I have encountered those with Active Demand, like the incredibly slow load times when cloning elements, and certain clunky parts of the interface, but my overall experience with both the software and the customer service has been positive.
Avantages
The capabilities that I appreciate most on Active Demand are the list filterting email developer/editor. I appreciate the amount of criteria that you can filter your lists by, giving the ability to add or remove contacts to your lists seamlessly and easily.
The email developer is easy to use, aside from a few small glitches.
Inconvénients
My least favorite thing about the platform is the amount of time reporting takes to propegate. I can't see real-time performance from email campaigns, at best I can see data after 24 hours or so, but if you like mo monitor your campaigns more closely, this will fall short.
Réponse de ActiveDEMAND
Hi Christina,
Thank you for taking a moment to give us a review. We appreciate all feedback as it helps us improve our software. We are sorry to hear you are having some issues - specifically with real-time reporting. We do have real-time dashboard widgets for email campaigns and we encourage chatting with our support team to answer questions about how to set it up - they are super friendly and helpful. Thank you again for your comments!
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Too many issues to bother with
Has been more trouble than it was worth, may as well bite the bullet and pay for a trusted and reliable CRM/Marketing automation tool like Salesforce.
Avantages
I can't say there is anything I would recommend about it.
Inconvénients
- extremely basic UX
- fundamental issues with reporting dashboards - cannot receive email versions of these
- inaccurate reporting
- contacts dropping out of campaigns or getting stuck in certain stages with no reason why
- CRM prospects being pushed in as Admin's on the ActiveDemand account (!?!?)
- Cannot setup a lead as such in Pipedrive without creating a deal first - this is absolutely basic functionality
- contact lists sometimes blanking out certain details of the contact - for no apparent reason, and cannot be seen when exported either
- basic "unsubscribes" in Active Demand do not always come through into Pipedrive so have to manually check this for every single unsubscribe contact
- when importing contacts it would duplicate the list upload so you end up with 15 blank lists and have to guess which one held the contacts
- customer support never knew what the issues were/why they were happening - system is super buggy in general.
- I have so many more issues, but hopefully this gives you a flavour....
Réponse de ActiveDEMAND
Hello,
Thank you for your feedback. It is unfortunate you did not find value in our system. We appreciate your insights and will continue to work to improve ActiveDEMAND.
The Team at ActiveDEMAND
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Everything I need to run the company and more
I needed to decomission Pardot, and merge several other application and acquire new functionality to be responsive to our needs. Support was fantastic and got me running very fast.
Avantages
It is feature-packed and covers all my needs from Marketing Automation, Lead conversion, Account-Based Marketing. Power dialer, Social, and much more I have to yet implemented.
Inconvénients
Workflow designer can be a slow on on very large workflows.
Pourquoi choisir ActiveDEMAND
Cost and speed of deploying new campaigns. I needed dedicated Pardot expertise.Logiciel antérieur
Salesforce Marketing Cloud Account EngagementPourquoi passer à ActiveDEMAND
A complete integrated suite, great buying experience, lower cost, large library of OOTB integrations, confidence it can scale with our needs.Réponse de ActiveDEMAND
Hi Victor. Thank you for your positive comments. We are very happy to hear that ActiveDEMAND is meeting your needs and expectations. And we are making improvements all the time - the speed of the platform being a particular focus - and we have recently improved the speed of our workflows. We hope you notice the change. Thanks again!
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant plus de deux ans
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Provenance de l'avis
My Experience with Active Demand
Overall experience has been positive. I like that it integrates with our CRM for distributing leads and I find the email/campaign builder easy to use.
Avantages
The support has been great, I love the ability to chat with experts whenever i'm having an issue and the response is prompt and the advice usually solves my issue. I like the reporting tools and that new features are constantly being updated/added.
Inconvénients
I don't like that I can't use the workflow editor on my current subscription and don't really need the upgraded version for how we use the software. Also, it seems to take a long time to load pages.
Alternatives envisagées
HubSpot Marketing HubLogiciel antérieur
Salesforce Marketing Cloud Account EngagementPourquoi passer à ActiveDEMAND
I like that ActiveDemand is locally based/operated. Important when needing support.- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Testing AD
a nightmare.
Trying to set up some functions to discover that to change the logic (wrongly designed) you need to dismantle everything.
Not flexible, not intuitive. some features are totally nonsense and some do not work either, like the Dynamic Content, great idea, but tested several time it seem not reliable.
When I asked why they told us: " Oh, well you have set one parameter but the system also checks other parameters so it is possible that the viewer is already known by the system..." I really couldn't believe in such explanation.
Then you pay for something but there are several things that are not told, you are requested to pay other fees that nobody told at the beginning.
My feeling is I waste lot of time, effort and money.
ah, and in the Europe timezone you can't expect to have customer care in the morning, I can't imagine in asia.
Avantages
I liked the idea of the Dynamic Content. That would be a killer application.
Inconvénients
its overall poor execution and mainly its logic.
- Secteur d'activité : Produits alimentaires
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
ActiveDEMAND - A hidden gem
We needed a flexible solution for marketing automation that didn't break the bank. ActiveDEMAND was perfect. It was especially suited to integrate with our sales CRM (Pipedrive).
Avantages
ActiveDEMAND is an incredibly flexible solution that can be used in a variety of applications. Their support is top notch and they will help you with anything.
Inconvénients
The user interface is a bit clunky and slow. The templates are not designed in very modern fashion and require a lot of editing.
Réponse de ActiveDEMAND
Hi Tim,
Thanks for taking the time to review ActiveDEMAND and for the positive comments. We appreciate the constructive criticism as well, regarding our platform and consider all feedback as we work to improve the software and our user's experience with it.
Thanks again!
The ActiveDEMAND Crew
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Incredible Value
I was looking for something different, a competitive advantage for my agency. We are trying to be leading edge and I find Active Demand provides that to us. The features that Active Demand have has grown exponentially and their support is second to none. They really value their clients and work 24 hours to make sure they're happy.
I highly recommend trying out the software and seeing how it can help grow your agency.
Kevin
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Very well thought out
Overall it was a good experience and i've made several referrals. Its well thought out and they do a good job of staying in touch to make sure you are getting the most out of the product.
Avantages
IT seems that you have an option for any possible feature you can think of.
Inconvénients
At the time I was using the product I wish I had access to expert help to fully utilize every feathure effectively.
Réponse de ActiveDEMAND
Hi Chris,
Thank you for taking a moment to review ActiveDEMAND. Your feedback is very helpful for us to continue to improve the platform and our users' experience.
Thank you again for choosing ActiveDEMAND as your marketing automation software.
- Secteur d'activité : Matières plastiques
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Highly integrated software for pipe drive CRM
Avantages
What's great about this software is that it's linked directly to my current CRM system. It tracks emails and drip campaigns, it will track calls with a click the call feature and transcribe the conversation for documentation process. It identifies who is being prospected online as well as identifying prospects on the webpage how long and what pages of interest. This is a great sales tool for any organization looking to see what activity is really working for your company.
Inconvénients
It's a lil tricky if your not technologically savvy and can be a bit pricy for a smaller organization.
Réponse de ActiveDEMAND
Thanks for the feedback Brittany!
We are constantly improving the user experience of our software and your feedback is extremely helpful in that endeavor.
Thanks again for taking the time to leave a review!
- Secteur d'activité : Machines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Active Demand applied to Industrial Marketing
We just signed up for 5 years in a one year subscription model, so I would have to say we are all in.
Avantages
The main benefit to me/us is the ability to "know" what is going on at all times, in real time. We make a change we see the result, good or bad and can manage a process forward in real time. Lead nurturing is critical and fairly easy to set up.
The on-line support/chat function is good, but the people are GREAT. love getting real help from rel people.
Inconvénients
Learning curve is challenging, as it some of the trickier back end functions
Réponse de ActiveDEMAND
Hi Gerry,
Thank you for taking a moment to review ActiveDEMAND. We appreciate all feedback to help us constantly improve. We just added the Personal Trainer to help ease the learning curve. On the right side of the platform window there is a tab that says, 'Show Me How'. With this tool, it will walk you through each step of a task. It also has links to how-to videos and support articles, without having to leave the platform.
Thank you again for choosing ActiveDEMAND as your marketing automation software.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Outstanding features
It's a one-stop shop for all your marketing automation needs. I have not found any other platform that has all of the features that ActiveDemand does at the price they offer. It's a great option for marketers who want the full-range of marketing automation activities that are possible.
Avantages
ActiveDemand incorporates all features you want in marketing automation: landing pages, forms, email, anonymous visitor tracking, integration with CRM, and custom workflows (in addition to all of the baseline marketing automation: lead scoring, contact tracking, etc.). It's very easy to implement on any website via JS or Wordpress plugin-- so you can work independently of the website if you don't have access to the backend (great option for marketing agencies). VERY competitive on pricing as well.
Inconvénients
There is a little bit of a learning curve when starting out. But once you get a feel for where things are and how they operate in the platform, you'll have everything you want at your fingertips. Putting a little bit of time in learning the platform greatly pays off in the long run (and they have great support!).
Réponse de ActiveDEMAND
Hi Andy,
Thanks for taking a moment to review ActiveDEMAND. We appreciate all comments and feedback and we are happy you are getting value from the platform. We are always working to make the on-boarding experience easier and have added an in-platform assistant to walk you through tasks. And thanks for the shout out to our support team. We agree...they are fantastic.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les mois pendant plus de deux ans
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Provenance de l'avis
Techi oriented
Great customer service
Avantages
It’s got a lot of functionality packed into it
Inconvénients
Some options require a more tech oriented person, however the customer service is always on the ball and ready to help where they can
Réponse de ActiveDEMAND
Hi Vernon, Thank you for taking the time to leave a review for ActiveDEMAND. We agree that our customer service team is fantastic and always ready to help with some of the more difficult features that ActiveDEMAND offers. We also provide a library of videos, and support articles that we constantly update to help understand our software and its features. Thanks again for the comments.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
We use this religiously
Avantages
Active Demand is some pretty great software for a lot of our clients. We consider it an important part of our analytics stack to help our customers understand and grow their business.
Inconvénients
There are occasionally server-side issues that prevent the plugin from working, but the team is usually quick to remedy these. It's just a matter of keeping an eye on our sites.
Réponse de ActiveDEMAND
Hi Adam,
Thanks for taking a moment to review ActiveDEMAND. We are happy you like our software and are using it for your customers to grow their businesses. Your comments are helping us build a better platform every day...so thanks again!
- Secteur d'activité : Gestion d'organisme à but non lucratif
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
ActiveDemand for Non-profits
So far, as we are new users, it has been a bit tedious and time consuming. Once we are 100% up and running, I see the software being a necessity and a great benefit to our overall sales and marketing strategy.
Avantages
The variety of marketing tools it offers. It also integrates with our CRM which makes it a seamless process. As a non-profit, it allows us to bundle our marketing tools into one environment and saves us time and money in the end.
Inconvénients
This may be more specific to our company as we have numerous sub-groups, but it is time intensive with set up and the learning curve for creating templates and work-flows for each sub group.
Réponse de ActiveDEMAND
Hi Heather, Thanks for taking some time to leave us a review. We are always working to improve ActiveDEMAND for our clients and your comments help us do that. Thanks again.
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
Great Product, great value!
My overall experience has been very positive. The support system that they have in place has been instrumental in making this a success for us. I anticipate using the software multiple email campaigns in the very near future.
Avantages
The capabilities of this software are amazing. It will grow as the company grows. The support through the website and personal phone calls is extremely helpful and saves time. The training videos are easy to follow and understand. The analytics are impressive and easy to understand.
Inconvénients
At first the software seems very complicated to get set up. Use the resources available and once set up the software can be used for multiple campaigns.
Réponse de ActiveDEMAND
Hi Sheila, Thanks for providing us with feedback on our software and for the positive review! We use your comments to continually update and improve our software to offer the best value and user experience we can.
Thanks again!
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Positive surprise
Overall I am happy with ActiveDemand. I have developed our digital and online marketing a lot with ActiveDemand.
Avantages
Support team is always ready to help and usually they are very fast with it. It has been a positive surprise, that they also listen to users's needs and ideas and actually create alterations and new features based on those ideas.
Inconvénients
Some of the videos are old and the software does not look the same now, so they are sometimes a bit confusing.
Réponse de ActiveDEMAND
Hi Eeva,
Thank you for taking time to review ActiveDEMAND. Your comments and feedback are always welcome and helpfu for us to improve your experience with the software. We have been working to update older videos and make them easier to understand. We've also added our in-product assistant to walk through tasks. Thank you again!
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Power full software with functionality
My overall experience have been positive. We are excited to have one place to house or list. over all i am happy for using this software. this software is easy to use and understand.
Avantages
I got a lot of functionality and ease of use. it is incorporate of all feature. it is the good software for small business. it is really a magically software for use the small business. the best part of this product is the chat of product. I am using this software and very satisfy for it service.
Inconvénients
this software is not a perfect solution. it is difficult to support chat. this software is professional and user should be know about this software for using.
- Secteur d'activité : Formation professionnelle et coaching
- Taille de l'entreprise : Auto-entrepreneur
- Logiciel utilisé Autre pendant plus d'un an
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Provenance de l'avis
I have 30+years of legal experience and now work in the field of coaching and self-improvemen...
The benefits I like from this software is the email and list capabilities as well as the capability to easily build landing pages for campaigns and events.
Avantages
Easy to use for someone like me who is technologically challenged! I like how easy it is to create a landing page for an event sign up, etc.
Inconvénients
What I like least is the Facebook posting. While I like the statistics I get using the software to post my Facebook posts, the post itself on Facebook does not always post correctly. Usually only posts a portion of the picture.
Réponse de ActiveDEMAND
Hi Beth! Thank you for your review of ActiveDEMAND. We appreciate your comments and insight. It is always helpful to get feedback. Thanks again!
- Secteur d'activité : Philanthropie
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Excellent product
Avantages
We used ActiveDEMAND for about a year and it helped us organize our email especially. We were using all sorts of different things before.
- Secteur d'activité : Marketing et publicité
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
Solid for Call Tracking
Avantages
Call capabilities with lead forms are nice to receive.
Inconvénients
Inconsistency with attribution. Many say Google whereas some should say Google/cpc (Google Ads).
Réponse de ActiveDEMAND
Hi Jason,
Thanks for taking the time to review ActiveDEMAND. Your comments continue to help us improve. For your attribution issue, I urge you to contact our support team via chat or at [email protected]. They will work through the issue and help fix the attribution errors.
Thanks again from the ActiveDEMAND team.
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