En savoir plus sur Stripe

Stripe est une solution cloud qui offre un ensemble varié d'API unifiées et d'outils permettant aux entreprises de gérer et d'accepter des paiements en ligne. Stripe traite les principales fonctions de paiement, comme les abonnements, le stockage de cartes et les paiements directs vers les comptes bancaires des utilisateurs. La plateforme propose également des solutions de paiement web et mobile spécifiquement conçues pour les développeurs. Stripe permet aux entreprises d'accepter des cartes de débit internationales, des cartes de crédit et plusieurs devises. Parmi les autres fonctionnalités figurent : paiements sur l'ensemble de la pile, conformité PCI (Peripheral Component Interconnect), paiement de factures, acceptation de paiements instantanés, clients partagés et prise en charge de frais de transaction multiples. Stripe ne requiert aucuns frais de stockage de carte, frais de validation, frais d'installation, frais de remboursement ou abonnement mensuel. Stripe fournit des options d'assistance telles qu'un service d'assistance en ligne, une base de connaissances client et des forums. De plus, Stripe peut être intégré à diverses applications telles que Shopify, FreshBooks, Zoho Invoice, Zoho Subscriptions, TalentLMS, Squarespace, Sellsy, Intercom, Slack, Zapier et Abacus.
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Integrated mobile payment
Zoho integration
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Stripe - Prix

Stripe est disponible en version gratuite et ne propose pas d'essai gratuit.

Version gratuite:
Oui
Version d'essai gratuite:
Non

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Stripe - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,5
Simplicité
4,5
Support client
4,5
5 avis sur 1 875 Afficher tous les avis
Hugo D.
  • Secteur d'activité: E-learning
  • Taille de l'entreprise: Auto-entrepreneur
  • Utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
3

3
Publié le 18/04/2021

Moyen

Globalement Stripe est pratique mais encore incompétent sur certains domaines

Avantages

Bonne plateforme, le service client très agréable et prêt à aider, malgré des soucis de bloquage de fond.

Inconvénients

Stripe bloque les paiements de ma boutique de manière arbitraire.
Aucun problème client tout est en règle. Et ils bloquent mon argent pendant 120 jours en moyenne..

Nayeli M.
  • Secteur d'activité: Design
  • Taille de l'entreprise: 2-10 employés
  • Utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/03/2021

Daily business necessity that makes my business run smoother

Not only is their system intuitive, but the customer service agents ACTUALLY like to help you! No fake smiles over the phone or loud exhaling and strained voices. You know which ones I mean ---- the kind you get from employees that don't like their job and it feels like it is a burden to help you. Yeah ---- NEVER have I experienced this with Stripe. They have a beautiful online system, they have happy employees ---- that can only mean Stripe really knows how to stay in business. And THAT is very important for my business because I use them on a daily basis. I love the way I can integrate Stripe onto many online applications for my business --- and continue to have 1 account to manage it all. I love that I can be added as a contributor to other Stripe accounts and access them via 1 single dashboard without needing to login again. Not only does this help me run my business but I am also able to offer custom coding services to others who have Stripe accounts that are trying to implement custom payments on their Wix sites via coding. I love the product and subscriptions payments --- I am able to easily integrate with programs that use my custom Stripe product page for payments so my branding stays consistent. I love that I can have instant pay out or 1 day pay out. I just love Stripe all around and I recommend it to anyone.

Avantages

I love how easy the onboarding process was. The dashboard is so intuitive, modern and sleek. When you forget to do something, the notifications remind you of any missing steps you need to complete. I have been using Stripe for over 5 years and when I needed to update my legal documents due to a marriage, the customer service agents were amazing to work with. It went a lot faster than working with the bank! It was very convenient to receive document upload links via text and email. I was blown away that the customer service agent that I was speaking to over the phone was instantly seeing all the documentation I was uploading ---- so he was able to expedite the auditing & approval right away!

Inconvénients

It would be amazing if they would update their mobile app so I can do more on the go. Now with longer wait times at doctors offices --- or traffic jams or on the road ---- it would be great if I could do more from my phone instead of having to log into a laptop. I want to be able to create a client via the Stripe mobile app. I would like to check on my Capital loan. I would like to cancel an invoice via the app or basically manage the basics from my cell phone. Currently the main purpose of the phone is to view transactions, and that's it.

Dustin w. S.
  • Secteur d'activité: Marketing et publicité
  • Taille de l'entreprise: 2-10 employés
  • Utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 15/04/2021

Best in class payments

Overall, Stripe is my favorite payment processor by a long shot.

Avantages

The extensive developer tools that Stripe has built means that it's very easy to integrate with all of our various business tools and apps. And it just works. Money in, money out, withdrawals... it's all super easy.

Inconvénients

There are two things that bother me about Stripe. For one, they could ease up on the % fees. You're able to get a discount from them if you're processing an incredibly high amount of volume with them... but I've never reached that threshold, so I think it just feels unfair. Secondly, although they have done a great job with developer tools and documentation, they don't really create a lot of stuff for no-code people like me. It's fine, because there's always an app or tool I can use to integrate with Stripe to get things done, but that 3rd party tool/app always costs more money. I wish Stripe would just let us build the forms/pages without needing a developer.

Robert O.
  • Secteur d'activité: Immobilier
  • Taille de l'entreprise: 2-10 employés
  • Utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
5
Simplicité
1
Support client
1

3
Publié le 18/08/2020

Stripe's dispute resolution policies are never in favour of the seller

I am in the process of terminating my account with Stripe. It's a joke. The amount of headache and lost business they caused is not worth it. It is easy to set up but after that nothing is easy with Stripe.

Avantages

Easy to deploy and has various integrations available

Inconvénients

Allocations are a nightmare. Stripe is taking out their commission and the remaining amount is paid into your account, several client transactions in one payment - reconciliations are extremely difficult and I've never received one invoice from Stripe for their commission. They simply deduct their share and transfer the rest to you without any paper trail. In addition, every time there is a dispute, it is never settled in the seller's favour even when the supporting evidence and paperwork supplied to Stripe clearly shows that the purchase was valid, agreed and approved by the buyer, signed-off by them and the service used by them. The response from Stripe is never in the seller's favour. Finally - it happens at least a few times a month that Stripe rejects the transaction as suspicious and prevents prospects from buying our products. It often happens that clients contact us outside of the Stripe's workflow and finalise payment manually because Stripe is rejecting their cards and by extension is not allowing us to close the sale.

Amanda V.
  • Secteur d'activité: E-learning
  • Taille de l'entreprise: Auto-entrepreneur
  • Utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
0

5
Publié le 18/02/2021

Stripe Makes Selling Your Products So Easy!

It was honestly so easy for me to get approved, and I was going through financial issues at the time when I applied and they never held that against me. They gave me a chance and because of Stripe I've been able have my own website, selling my own products and courses, without ever having to send my leads off my website to pay for their purchases through another online processor, like PayPal for example. You lose leads every time you add an additional step for your prospects to take, so using Stripe has therefore increased my conversions. And it's trustworthy, so my buyers feel safe. That's very important to me! Thank-you Stripe!

Avantages

How easy it was to apply and get my account set up and running. I love being able to have my own payment processor on my website and not have to always send my buyers to PayPal to make their payments. Every time you have to send someone off your page you lower your chances of the buyer taking action.

Inconvénients

There is really nothing I don't like about Stripe, maybe to have a lower cost but really they are helping me make money so who am I to complain when they were so easy for me to get set up!

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