LicenseSpring

Avantages

Broad features, simple integration via SDK, responsive support, reliable service

Inconvénients

Documentation needs a little more detail in places

Avantages

LicenseSpring has a great product. We appreciate the platform running on a modern software stack. The website and REST APIs are very responsive. The libraries integrate seamlessly into our C++/Unreal Engine based application. The pricing terms are much less predatory than our previous solution. LicenseSpring is very customer focused.

Inconvénients

I wish LicenseSpring had an off-the-shelf integration with Hubspot. Given what we've been doing internally to get that sorted out, I'm not surprised.

Avantages

For me, as an administrator/analyst, it is a good starting point to understand how many users we currently have.

Inconvénients

The analytics could be improved, right now I have to download all the data via API and then work with it in another software.

Avantages

Reliable, large portfolio, direct support and good documentation.

Inconvénients

There are currently still a few specific requests for the statistical analysis that can be improved, but LicenseSpring is already working on this topic.

Alternatives envisagées 

Pourquoi passer à LicenseSpring

Avantages

We needed to interact with the team at LS to learn how to best use the flexibility of the service to best meet our business needs. They were supportive and responsive.

Inconvénients

Using the support port is clumsy. I felt it was important to use the support page and not email directly to LS individuals. But when I did that, often the "case" would be idle for days until I directly emailed the individuals at LS.

Avantages

I love the fact that the system is very mature and does give a full solution to every possible scenario. Whether it is Online product activation, or tracking cloud per consumption, and even offline activation, they support all of the great features.
One thing we really love is the ability to assign a block of licenses to our reseller so the reseller can sell and control individual licenses to their end-users. This feature is gold because most of our business is through a distribution channel and letting the reseller control the end user licenses, reduces a lot of work from our end.

Inconvénients

So far, we did not find anything we do not like.

Avantages

The licensing product does everything we need. Is easy to use and so far extremely reliable. It offers some security at an affordable price and doesn't intrude on the user's experience of our product.

Inconvénients

The portal is, in the main, adequate, it can take one or two more clicks to find the information you want sometimes but we haven't found much to complain about. And if we've needed a bit of extra functionality we've used the API to provide it or LicenseSpring have added it quickly.

Avantages

The API is modern and has many features. I love the responsiveness of the servers and I have very few issues if any.

Inconvénients

Not much not to like. Comparing with others, this one seems to have everything I want.

Avantages

The product is feature-rich and user friendly. The supplier is supportive and agile on feature development and customer success.

Inconvénients

We have used the product for license tracking at customer location (on-premise). Deploying it in this way required some back&forth with supplier and was more complex than we anticipated. The supplier also introduced a breaking change in one of the versions that took us by surprise (a one time incident).

Avantages

Ease of use
Lots of functional code examples in different programming languages for integration.
Integration with Stripe and subscriptions.

Inconvénients

Specifically, for one-time purchases in Stripe, one must create an Invoice first, which needs to be paid in order to generate the license.

Avantages

Web interface was pretty straightforward, everything is well documented, for the developers is not complicated to implement the wrappers which support different languages. We never regreted using the tool, and the only reason why we switched was because of the company police that all departments have to use the internal licensing tool.

Inconvénients

There is defintely place for making the assigning of licences to the new users easier, the entire process is a bit unclear, but other than that, there is really not much what i can say against the tool.

Avantages

It's quite well designed and easy to use. We have used the license api in our software and management api to do a custom connection to our CRM and that was not hard to do.

Inconvénients

Their documentation is not always complete if you wanna go down to the details, its nice for doing initial setups but if you wanna go very deep there are some gaps. On the other hand they are quite fast answering questions via their support so it has not be a very big issue.

Avantages

Easy to implement and powerful solution

Inconvénients

Analytics and fleet management are not that developed

Avantages

Easy integration, reliability, user friendly web interface
Good Interface Documentation

Inconvénients

some additional fields/information (a field for external reference numbers, license history)

Avantages

LicenseSpring supports many licensing models with an easy-to-use user interface that can easily integrate with the Payment platform. Trial, time-limited, perpetual licenses can be issued easily.

Inconvénients

It would be great if it offered more pricing plans that are suitable for small companies to mid-size and big companies.

Avantages

The C# integration was straight forward, and easy to implement checks and validations at a basic level. Making it easy to deploy an MVP quickly.

Inconvénients

It was unfortunate that the Unity specific SDK was out of date and not recommended. Though, the C# SDK was easily integrated.

Avantages

It was easy to integrate into my product, and to my reseller (FastSpring).
The license admin UI is easy to use.
The free tier is nice for a low-volume business like mine.

Inconvénients

There are feature limitations at the free tier, but that's understandable.

Avantages

A very mature and stable product for the price range. Has most of the features you would expect to see in low end enterprise solutions. Great SDK, very well documented. Their development support is outstanding.

Inconvénients

Cannot think of any serious cons. It would be good to be able to customize some of the views in the vendor portal but this is not critical.

Avantages

Our product has a downloadable component that runs on a local machine and requires cloud connectivity to work, so the cloud-based activation model was a no-brainer for us and ensured that we had control over every license. The team worked us to ensure that their platform integrated against FastSpring (which we use for fulfillment and subscription management), and was very helpful in helping us get our implementation out the door.

Inconvénients

The system didn't have all of the features we needed out of the gate so we couldn't hit the ground running right away, but their development team went out of their way to ensure that the features we needed got implemented on their platform.

Avantages

Top support and easy to use product. Also transparent subscription with flexible start and end.

Inconvénients

Everything was fine for me. So only good things say.

Avantages

License Spring was chosen as one of our most cost effective services for handling license-key creation and registration for our product. License Spring ultimate won out as it supports FastSpring's purchase infrastructure. We got into the service rather early, and had to go a more manual REST API method because of our usage of Unity and being both Windows and Mac based. In the near future we are going to revisit our License Spring implementation and catch up with their licensing SDK improvements.

Inconvénients

The documentation took some time to really come to an understanding with, but was directly comparable to many service's documentation. I would like to be able to delete packages from the dashboard, I made a few in error as I was learning the system (although I recognize this may not be possible by nature of the underlying database structure).

Avantages

The simplicity to set up and integrate with our existing software. The SDK is very clear, thorough and easy to use.

Inconvénients

During the earlier days of our subscription, there were frequent updates which could create incompatibility issues. Also limited view on license usage history.
LicenseSpring has helped get around these issues though, so they are only minor concerns.

Avantages

The product, in general, is easy to use. Its implementation in the program code is quite simple.

Inconvénients

I think that the administration interface needs improvements that allow better administration of orders and users.

Avantages

LicenseSpring was easy to get integrated into my software product OmniTag. The API allowed me to get up and running quickly, and because it is cloud-based, I always have control over activating / deactivating licenses.

Inconvénients

The biggest challenge I had was integrating LicenseSpring with my online Shopify store. I had to write my own app for this. However, now that it is up and running, the process works flawlessly.

Avantages

Great licenses management. Easy to use. Fast to implement.

Inconvénients

Didn't notice. Maybe minor caveats, like Android SDK compatibility with outdated devices.