ZoomInfo Sales

Avantages

The amount of information, phone numbers, emails, job info, company info, and news you can get on one prospect in under a minute. The contact information is usually 90% accurate.

Inconvénients

Some entries have no information on them, doesn't have the best CRM features, and the price is a bit high.

Avantages

I am using Zoominfo from past 3 year for getting Executive and Brand details and according to me it's doing quite well. You can get all C Level, Directors, President/Vice executive details with there email id and Phone number. For brands you can get all the acquisition and subsidiary list. You can import all data into CSV format which is very useful.

Inconvénients

Sometimes many details are missing while doing recon for any client like for brands there recent acquisition are not listed in Zoominfo. Also for Executives many times email ID/Corporate phone numbers are missing which I guess you can get from Othere sources like google search

Avantages

I did like the access to cell phones, I did like the filters to build lists, I liked the functionality of import and export. The customized feed was a nice feature to have as well.

Inconvénients

A lot of fluff versus their core offering. Inability to build effectively off a lead with robust notes and history, the lack of effectiveness of much of their data as it's dated and not effectively updated. The web insights of buyers is bogus and has no relevance. Bells and whistles is the direction they've gone versus substance.

Avantages

ZoomInfo Sales is the only place I know I can go and regularly get the phone numbers of the folks I'm trying to contact. It's also very user friendly, offering me helpful suggestions to expand or narrow my search as needed.

Inconvénients

When cross referenced with other people-finding tools (e.g. LinkedIn Sales Navigator or Hunter.io) ZoomInfo Sales sometimes has conflicting/inaccurate information. This is not the norm by any means though.

Avantages

Easy to use, accurate information, integrates with current systems..

Inconvénients

The cost is outrageous. Seamless AI has the same info for half the cost.

Avantages

The flowchart is the part I appreciate the most. I like that the reports can be displayed along with additional information about who is submitting them. Since I can now get in touch with the right people, this greatly improves the sales process. Thanks to the daily or weekly triggers, I don't have to spend too much time on reports, which is great. When it comes to account and contact data, ZoomInfo really shines. All the information provided is accurate and actionable. The reporting tools and dashboards are exceptional and provide a wealth of useful information.

Inconvénients

Loading contacts into our CRM has been a bit of a challenge for me. Sometimes the activation subscription sends an email with all the necessary details, but other times, it just provides the same information again.

Avantages

ZoomInfo has very accurate prospect data and is extremely easy to use

Inconvénients

Not much I didnt like - super accurate info. Have ran into 0 issues so far.

Avantages

ZoomInfo offers an extensive database of contacts and company information, which is valuable for prospecting and lead generation. The depth of data, including firmographics and technographics, is highly useful.

Inconvénients

The high cost of ZoomInfo can be prohibitive, especially for smaller teams. Additionally, some of the data is outdated or inaccurate, which can lead to wasted outreach efforts.

Avantages

Zoominfo Is great for finding contact information and the org charts come in really handy

Inconvénients

Sometimes contact information is dated or wrong. I also think a lot of the new bells and whistles are not necessary for most people and "noisy"

Avantages

I like the ease of use for building account plans and hiearchy trees for accounts. I can easily build contact lists for prospecting and import into SFDC. Their support staff was always on top of requests.

Inconvénients

Sometimes the data was outdated and contacts would not have direct lines.

Avantages

The accuracy of the data. Zoominfo has more direct dials, including cell phone numbers and desk extensions, than any contact database on the market.

Zoominfo also provides emails for just about all of the contacts in it's database and does a good job of verifying/updating these contacts/emails regularly.

Inconvénients

Zoominfo has very detailed data across all firmographics, but their employee count for small businesses (between 5-15 employees) is often inaccurate. For instance, in populating a list of companies with 10 or more employees, a lot of those 10-person companies may only have one or two... Not a big deal, in considering their accuracy for companies with over 20 employees and all the other pros.

It use to be a 'steal', but the pricing has continued to increase since Discoverorg purchased it. Still a very reasonable price for it's value, but it is becoming frustrating as the costs continue to increase significantly. They have a minimum, which amounts to ~$5,000/yr, which makes it inaccessible to individual users.

Avantages

The continual acquisitions to improve their product and company. The accuracy of their contact data is pretty good. Their company data is really good. Integration with Salesforce is pretty straightforward. Lots of features and capabilities to choose from.

Inconvénients

Customer support takes a long time. Their contact data is not always up to date especially with linkedin. No "left company" update/alert that I know of. Not a very robust integration/sync with Linkedin. Enrichment feature has been failing recently.

Avantages

ZoomInfo is a very solid product and their service offerings are ever-expanding. I think they realize that they have been the major player in the market for a while now, however the market is starting to catch up, so they are adding new features, focusing on what their customers want and features they will utilize in order to offer them or better product and more streamlined system.

Inconvénients

The system is very expensive and the data accuracy is not the best. These are really my only two complaints. Although they are big ones, you will find the same issues with data in any provider you go to, no matter their claims. Some will be better than others, but then they will be lacking in other areas.

Avantages

Ease of use was probably the only thing I liked about ZoomInfo.

Inconvénients

Aside from the sleezy misdirection and deliberately misleading sales tactics used to get you signed on as a user, I found the data itself to be stale and often completely wrong. Titles, Companies, emails, numbers, etc.,....were often incorrect, and this of course led to quite a few embarrassing communications with would be prospects. When incorrect information is identified, there's no-one to whom you can report it. All along you're wondering how much more of this data, you just spent $60K on is actually correct.

Avantages

It’s easy to use with a great help guide for questions

Inconvénients

For what we use it for there isn’t anything I would change

Avantages

There are a tons of accurate contact information in the platform, which is great. It was very easy to set up lists for different parts of the country so I could come in every day and pull prospect lists of folks that I want to reach out to. It was also very easy to go in and find one-off contact information for folks that I may stumble upon on LinkedIn or something.

Inconvénients

ZoomInfo charges you a per contact fee and the filtering is difficult to funnel out folks that aren't applicable to me. Often times my list still has folks that aren't my ideal prospect. And filtering them out again before I export to Excel and am charged a credit is nearly impossible and very cumbersome. I wish that piece was easier.

Avantages

I can easily find my leads(point of contact) with a huge choice of filters. I can also get their contact info from here including business email, business phone number, supplement email, mobile number, and headquarter number.I can also export my leads in form of Excel which saves a lot of time. It has all the features you require to finish your sales target.Also, there is its chrome extension.

Inconvénients

Although it is better than other platforms still sometimes it gives the wrong contact info. And I will suggest an improvement that should be updated as the user's LinkedIn profile.

Avantages

I loved ZoomInfo's user-friendly layout and the vast amount of searchable data. The ability to focus searches on particular parameters, such as location, job title, and industry, was also fantastic. It was also very beneficial that I discovered the contact details to be correct and current.

Inconvénients

The fact the ZoomInfo is not user-friendly and can be challenging to navigate, especially for those who are unfamiliar with database search engines, was the aspect I disliked the least. The search results may also be cluttered and not necessarily contain the most up to date information.

Avantages

Easy to contact with CEOs. and other powerful People.

Inconvénients

I mostly liked all the features this apps provides.

Avantages

Contacts are up to date Pre call email briefs are good

Inconvénients

Overall I didn’t find any issue with zoominfo I haven’t used the segmentation feature but I was working on named accounts

Avantages

It has intent topics which I really liked, we could add upto 12 topics about our industry and it will provide companies which are searching for those topics in real time.

Inconvénients

It's very expensive and other than that the customer support is really not good.

Avantages

Salesforce integration, availability of contact data (emails and phone numbers), easy to search and enrich lists of records, chat support. . I also like that it has a Chrome plugin that enables the user identify companies through their website or LinkedIn profile

Inconvénients

The data is not always the most up to date (moreover regarding current company where a person works for). Also, it doesn't track job changes. A search for specific department would be nice too.

Avantages

There are a ton of features and functions that provide so much information on current and potential customers. It makes use of all the data that can be mined through Google and other sources and provides them in a way that is useful and easy to consume.

Inconvénients

It is a pricey product and it can be hard to get buy-in but the ROI definitely make it worth it

Avantages

Zoominfo, in my experience, is the industry leader on accurate prospect data. They consistently produce the best email, phone, and other contact information. The chrome extension is GREAT and makes quick lookups from Linked a breeze.

Inconvénients

It would be a huge improvement if integrations with HubSpot and LinkedIn could be further built out to assist with holistic sales motions, rather than just trying to leverage Zoominfo by itself.

Avantages

Database size and ability to export to Hubspot CRM and CSV

Inconvénients

Integrations to other Zoom Engage was clunky.