Clover is an integrated point-of-sale (POS) system with custom hardware designed for several types of retailers. The program is available in both web-based and server-based deployment versions and offers a mobile POS option in addition to countertop units.
With Clover, businesses are able to run thousands of transactions, access reports on a merchant dashboard remotely and manage their inventory through a single solution. Clover replaces cash registers, terminals, receipt printers, label printers and barcode scanners. It allows businesses to read Chip and PIN cards, swipe credit cards and process Apple Pay and other mobile payment apps. Additionally, the program integrates with QuickBooks, includes a time clock to track clock-in and clock-outs and manages purchase orders and vendor maintenance.
With Clover's dashboard, businesses can visualize their key data metrics in real-time. Other features include accounting, order tracking, menu editing and data reporting.
Makes accepting credit cards easy
Not locked in with a credit card prepossessing company. There are multiple ways to use the terminal. I use the Clover Go terminal, it accepts swipes, chips, self entry, and tap (ApplePay, etc) payments. The app is easy to use and there is a companion app for tracking various aspects of your business.
I had to pay for the terminal. The app is a little clunky and it forces you to change your password with some frequency.
Jose R. Secteur: Conseil en gestion Nombre d'employés: 2-10 employés
fully customizable, mobility and touchscreen, immediate integration with many payment processing options, inventory management and SKU customization, online receipt storage and SMS confirmation. All in all, it's a great product that helps a lot any retail merchant.
Initial investment to be considered, both at the hardware device as well as the software integration/customization and SKU managemet. The benefits outweight that initial investment and a small merchant may need to consider a managed solution.
Beth D. Secteur: Restaurants Nombre d'employés: 13-50 employés
Ease of use and set up. I called customer service and they walked me through the process.
Nothing , it was all very to accomplish.
Kristin C. Secteur: Événementiel Nombre d'employés: 13-50 employés
We ended up selecting a different service for our payment processing but enjoyed learning about this program and the features it can offer.
Easy to use
Integration for rewards tracking (get rid of those pesky punch cards)
Rewards programs encourage/require customers to have the clover app
Sylvia R. Secteur: Vente au détail Nombre d'employés: 2-10 employés
From the pos system itself, we are multistore, so that is added complications for the clover system. On the register side, looking up customer names is complicated, you type the last name, but cannot enter the full name or it will not find it, so you enter the last name and have to scroll through the list of lets say 50 last name of smith, takes way to much time, and really difficult on the mini with the small screen. To increase quantity you have to go to another screen and then back again, more time, If one person does a price check by entering an item because a customer wants the total with tax, even though you delete the item, or clear open order, if a second sales person then logs in to check someone out the order still reads with the first person doing the sale even though they logged out. From the dashboard side, no ability to print many things such as transfer slips from HQ to the other 3 stores, once it is transferred it is on the screen until the store accepts the item in, after that the info is gone, and you cannot access for questions, etc. the lack of alphabetical order on many functions, the tax functions, if you use different tax rate for each of our 3 taxing authorities, as we did (and would prefer) say you have 10,000. in sales, 3 tax rates, when they are done separately the total income would then become 30,000.00, so many of the reports are not accurate as they read.
clover has been making some updates in the months since we have been using them, which have been good and helpful, but much is needed to make it functional for a multistore, without having to pay way to much monthly for apps to do things
to get even what I would consider basic functions, purchase more apps that would raise the monthly cost out of reach, sometimes the apps will show different figures, when creating an item, for our multistore setting, I can create for all 4 locations at once, with name, label, category, cost, price, but the tax rate, I have to go into a different screen for each location and fix all tax rates, very time consuming