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Illumine - Avis
Évaluation des fonctionnalités
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
A good software for childcares
A lot of paper is saved. Also a lot of followups on emails, SMS are saved by using this product. The experience has been great and their support team at times has gone out of their way to help. Overall the experience has been great.
Avantages
I like their billing system as I used to lose a lot of paper invoices before. It used to taxation issues at the end of the year. All the receipts are now available in my mail as well as in the app. The live streaming/CCTV feature is great as it lets me see my kid once in a while when I am at work. Also, I can share medical and food notes in the app and I don't have to follow up with the teachers to see if they have completed it or not. Also since I do not use other social media that much I used to miss out event photos previously which I am now able to see in their app.
Inconvénients
There is no option to mark a photo as favourite. Since the school shares many photos I hope they give an option to mark a photo or a video as a favourite.
Réponse de Illumine Labs
Thank you for your review. We got your review today and coincidentally we released the favorite feature too!! Once you receive the update you will be able to use this feature
- Secteur d'activité : Ressources humaines
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
All-inclusive Child Care Center Management Software
So far I love everything about Illumine! They are quick to sort out any issues if we rarely have them. Time and again they surprise us with new features.
Avantages
There are more things than I can list about why I like Illumine as a parent. I love being able to check in on my kid any time during the day with there Live streaming feature. My kid's school uploads pictures in afternoon and I eagerly wait for it during my lunch time. It helps them feel a part of my kid's day at daycare . Apart from parent communication, I like how bills are always available in my email and also sending food and medicine notes to the class teachers.! Recently they created a video of my kid's journey in the school and all the family members were absolutely delighted with the video.
Inconvénients
The cons that have come up are very few and mostly relate to the internet services which automatically gets sorted.
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Need improvement in the UI navigation
It was a pleasant experience
Avantages
The facility to upload pictures and videos
Inconvénients
When I want to see a particular day's dairy, all the dairy details will come up.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Using for KinderGarden
Its a good experience can be little more improved ,Good job team :)
Avantages
Update,Activities,Consult tab for raising concerns,leaves & teachers notes ,Calendar events to check for upcoming events/announcements.
Photos to keep checking my kids photos they keep posing in parents absence it will add an excitement as a parent
Inconvénients
Till creche has to get implement or use of many features like fee payments,live streaming and so on .
This will add a wonderful experience hassle free tasks
Réponse de Illumine Labs
Thank you for taking your time out and reviewing us ma'am. We support payments, live streaming and bus tracking, etc. But your school hasn't enabled these features on our app. We will reach out to your school to share this feedback and also request you to do the same :)
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 10 000+ employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Illumine is overall good product but it needs some improvements
Overall, with the age of app, it is performing good. But still needs some improvements.
Avantages
1. We can closely watch kids activities on timely basis.
2. We can watch photos of events and activities in school
3. We can update our photos at home and download school photos
4. Communicate with teachers and care takers about his deeds and chores
Inconvénients
1. It is not possible to download all the photos at once
2. We need live monitoring feature by linking webcams with illumine app
3. Customer care needs to be very prompt in answering queries
