Torii

Avantages

The best thing about this software is the team behind it honestly. Support is super helpful and will literally add new functionality continuously based on feedback and support tickets. There's never been a major issue that wasn't solved by the team.

That said, the software itself is easy to deploy. The integrations are all easy and behind the scenes so you can start getting the data you need right away without any intervention. Deploying the extensions to capture wayward services and shadow IT is key but out of the box, it's powerful on its own.

The information and contract doc storage additions have been a game changer and made SaaS management much more centralized and transparent to stakeholders. Anyone dealing with a lot of services, dealing with compliance requirements, or managing spend in any number of ways can really get a lot of bang for your buck here!

Inconvénients

Little nit picks only because there's just so much good:

1. Detection of apps is a little rigid for my tastes. Example, we utilize GSuite but Torii breaks these out in individual apps. I can see the need for both so having some parent/child structure there would be great. Also, it detects our users using Adobe and Adobe creative cloud and I don't even know where that split happens so being able to organize this would be great!

2. Offboarding is just something we don't use. We leverage Okta and Bettercloud for this so I don't know how useful these workflows are, but they aren't as robust or centrally managed as existing systems, but that's fine because it's not what we use Torii for.

Avantages

Easy to use, very powerful workflow tool, a place to consolidate all the current adopted technology across the company.

Inconvénients

Reporting can use some grooming and improvements.

Alternatives envisagées 

Pourquoi passer à Torii

Avantages

I love that we can easily manage and configure our platforms across our growing team. The system is customizable, flexible, and the automated notifications keep me on top of our seats.

Inconvénients

The amount of email notifications can be overwhelming. Although, that can still be a good thing because it forces you to get the tasks done.

Avantages

-Ability to find all Saas based products in our environment, calculate use and define usage needed.
-Onboarding workflows and it's integration with G Suite to create and decomission a user as needed from start to finish.

Inconvénients

A little clunky on the on-boarding but Torii listens to your feedback an improves the product quite often.

Alternatives envisagées 

Pourquoi passer à Torii

Avantages

Great customer service, Chrome plug-in and ease of use. Great visibility into what applications are being used, easy to categorize to pull reports on specific software usage categories.

Inconvénients

Product is evolving but updates and feature requests are fast to be implemented.

Alternatives envisagées 

Pourquoi passer à Torii

Avantages

Torii's workflows and multiple options for customization make it very easy to keep track of all our vendors.

Inconvénients

We took some time to fully understand and train employees on all the features, nooks and crannies that Torii offers.

Avantages

Torii has been a game changer to our contract renewal and software approval process. With the upcoming contract renewal reminders emailed directly to the admin team, our negotiation processes are able to begin well in advance and renewal dates are never missed. Myself and the admin team also really appreciate the software application approval process. We are notified via email as a new software is detected from G-suite (employees emails) and then we are able to approve, add detail and assign owners immediately. We are now able to manager our software better than ever before.

Inconvénients

Implementation was pretty manual in the beginning and required lot of time and data input from myself and the IT team. Some of the application integrations can also be have issues from time-to-time meaning myself or IT will have to reintegrate.

Avantages

The amount of visibility into shadow IT was staggering. It also makes offboarding users a breeze!

Inconvénients

Sometimes the data it scrapes for financials is not always accurate. However, their support has been phenomenal and they have address most of our issues.

Avantages

Works as promised, discovered all my team's SaaS application without any user intervention. Excellent support from the team. Clean user experience.

Inconvénients

Some features were missing when we started using Torii. Yet all my request were already on Torii's roadmap, some have already been implemented.

Avantages

Right from the start, Torii unveiled a lot of SaaS tools that we just didn't know our employees are using. The automatic discovery of applications works extremely well and the ability to manage everything from one place is a must for any growing company.

Inconvénients

They are sending a lot of email notifications. I had to manually configure it to weekly digests, otherwise, I would have too many emails in my inbox. Other than that, the website works on mobile, but the experience could be improved greatly.

Avantages

Torii is a really easy to use software to help manage all the different software used across our company. It picks up so many things that would be really hard to track, and enables us to check for duplicate accounts or duplicate types of software with ease. The offboarding process is particularly helpful to make sure leavers are removed from everything.

Inconvénients

It would be helpful if Torii worked more seamlessly with our accounting software, Xero. Some of the processes are still quite manual, but that's to be expected.

Avantages

The fact it integrates with G Suite to get the bulk of its information makes it useful right from the start. The logical UI is easy use with little to no training.

Inconvénients

I feel it needs more integrations and I'm sure these will grow. It needs a feature to allow us to add applications manually when importing expenses. It needs a way to allow staff to see the software list without having to login.

Avantages

Torii is easy on the eyes and its easy to operate. Support is quick to answer all my questions and implemented a lot of features that i have requested for. It's almost like they are only working for me! The workflows are extremely useful and automates a lot of tasks for us. Would highly recommend to anyone looking for a SaaS management tool. The pricing is also very competitive.

Inconvénients

Some SaaS applications can't be automated to remove licenses but this might be an issue with SaaS applications and not really on Torii.

Avantages

Torii has a great ability to track usage of tools to help identify unused licenses, upcoming renewals, tools that have similar capabilities (eliminate redundancy), It's also great for reporting and analytics!

Inconvénients

None found so far. We are enjoying the use of Torii!

Avantages

The ease of setup was one of the best things I liked about using it. It was smart enough to pull in 90% of our companies software. Saved us countless hours/days.

Inconvénients

No way to bulk edit users, but its on the roadmap. Other things that I did not like have been fixed recently after flagging them as issues.

Avantages

The application is easy to set up and gives you needed tools to keep track of application spend, App owners, Contracts, Yearly/Monthly renewals, the integrations are growing and would like to see much more direct integrations with systems,
The tool has given us eyes on our utilization and provided us cost-saving opportunities

The team is fast to respond and work with you to get the product working the way you wish it

Inconvénients

The UI still needs some work, ability to move fields around and see them in the desired order
Would like much more direct API and have more control over API's and integrations between Torii and other products - using webhooks and workflows I would want to build with API's

Avantages

Full organisation softwares usage visibility, Notifications for new usage, save money when accounts are not in use by sending users notifications and nice work methodology automation for users creation or determination.

Inconvénients

It might be some issues with some of the softwares integrations connectivity, especially when 2FA is involved.

Avantages

Torii is really easy to use as an application. You just need to plug it to your main SaaS softwares and it will do the job by itself. The browser extension is also great at catching some previously undetected applications.
Customer support is really willing to help you get the most of the solution and it's very interesting to chat with them on how to improve your processes.
Bonus point for the chatbox available on the website, where you can directly discuss with a Torii member on any problem you can have.

Inconvénients

Some integrations/features were missing out the box. Had to work with CS and support to get them into the tool.
Some features are still missing, such as the reorganization of tasks within a workflow.

Avantages

Great user experience and seamless integration with my G-suite and other services. The whole concept of automating all SaaS discovery that Torii brings works like a magic. I was surprised by the number of tools and users that my company uses. We knew we don't have full visibility to our SaaS tools usage before using Torii, but we did not know how much we don't know - using Torii allowed us to have complete, up to date and accurate mapping. Seeing the cost nearby each tool is also very useful.

Inconvénients

Not too much. Some reports were missing for me, but Torii support was able to provide me with the missing information in no-time.

Avantages

When I first came across Torii, it was because I had a real issue that they were addressing. Their thinking was aligned with that of a business manager who wanted to efficiently on and off board staff members with being overly restrictive. Linking it with GSuite is genius for deployment and ongoing management.

Inconvénients

I wish they'd integrate with Xero to improve the financial reporting without uploading files. This would make it amazing for giving real-time reporting on how much money you're spending on applications.

Avantages

Easy to use the software. User friendly software. You can learn easily.

Inconvénients

Sometimes the software hang and that need to be debug.

Avantages

The comprehensive discovery is just amazing. Torii immediately identified all the SaaS tools we were using, and many of those tools I wasn't really aware we're using.
Now Torii notifies me every time a new SaaS tool is being used by one of my employees, helping me keep everything under control and avoid surprises.

Inconvénients

A better mobile support would be great. While Torii works on mobile devices, some screen are not fully optimized for mobile view.

Avantages

Great insights into what our users are doing with other SaaS services, fantastic offboarding process, insanely easy to set up and use, great support team who are responsive and easy to work with.

Inconvénients

Too soon to say but I find very little to not like.

Avantages

Torii has streamlined our license management process and our on/offboarding process. The Torii team is very responsive. A senior director recently slacked the leadership team with this message: Torii uses intercom. I was having a problem updating app owners. I typed into the little intercom box, an engineer hops on, and in 12 minutes, they've identified the problem and are deploying a fix. I mean wow!

Inconvénients

Torii doesn't integrate with all of our SaaS tools, but does integrate with the key ones.

Avantages

Torii offers a seamless integration to all major tools to allow tracking of spending and license management that many tools simply overcomplicate.

Inconvénients

The only con i have to say about the tool is how young it is. That being said the software changes rapidly and offers admins and users the ability to work directly with the team to integrate new features.