En savoir plus sur Uberall

uberall est un logiciel d'intelligence géographique conçu pour aider les entreprises des secteurs du commerce de détail, de la finance, du tourisme, de l'automobile et d'autres secteurs à gérer l'engagement client et la conversion dans plusieurs magasins. La plateforme permet aux responsables de programmer des publications sur les réseaux sociaux et de configurer des autorisations d'accès basés sur les rôles pour tous les membres du personnel. Les administrateurs peuvent analyser les avis des clients et les données de localisation pour piloter des campagnes marketing sur une interface unifiée. De plus, uberall permet aux équipes d'identifier les problèmes et d'analyser les tendances sur plusieurs sites pour gérer les promotions. Les superviseurs peuvent également utiliser Google My Business et Google Maps pour gérer les informations des clients en temps réel. uberall inclut une API (Application Programming Interface) qui permet aux entreprises d'intégrer le système à plusieurs applications tierces telles que Zapier. Les tarifs sont disponibles sur demande et l'assistance est assurée par téléphone, par e-mail et via un formulaire de contact en ligne.
Uberall Logiciel - 1
Uberall Logiciel - 2
Uberall Logiciel - 3
Vidéo de Uberall
Uberall Logiciel - 1 - aperçu
Uberall Logiciel - 2 - aperçu
Uberall Logiciel - 3 - aperçu

Uberall - Prix

Uberall n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de Uberall est disponible à partir de 40,00 $US/année.

À partir de :
40,00 $US/année Consulter les tarifs
Version gratuite :
Non
Version d'essai gratuite :
Non

Produits similaires à Uberall

Uberall - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,5
Simplicité
4,6
Support client
4,8
Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5
Publié le 06/05/2021

Review for Moment Feed

I am pleased with MomentFeed, and I have not experienced anything wrong with it and whenever I needed support, their customer support was on top of their game and provided what I needed every time.

Avantages

MomentFeed shows potential customers we actually take customer feedback seriously, we are always at reach with MomentFeed since we've been able to respond to at least 97% of reviews both negative and positive with a natural sense of being as direct as possible to the customers concerns.

Inconvénients

It is quite expensive for the non experienced and mid-experienced marketer and it comes with a little bit of a learning curve to make the most of it, in which you have to adapt yourself to the application and its features.

Melody
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
3
Support client
0

4
Publié le 05/08/2020

Momentfeed user

Overall, I have enjoyed my experience using Momentfeed. There are many added features that we have through momentfeed that we didn't previously have access to with birdeye (Insights and reporting section, paid media)

Avantages

My favorite aspect of MomentFeed is the Paid Media Module. The Paid Media Module is where you can create Facebook Ads. What I love about the Paid Media Module is how much more detailed you can make your ad campaigns versus going directly through Facebook. Momentfeed makes it easy to optimize your campaigns objective, delivery, and call to action. I also enjoy how I can create a campaign for all 3 of my stores at once. Previously I was boosting each store's post individually, which was much less detailed and a lot more work.

Inconvénients

One thing I do not like about MomentFeed is the reputation management tool. We previously used birdeye and all reviews were left in one place. On MomentFeed, I have to filter through each platform to view and respond to reviews (Yelp, Google, Facebook, etc...).

Réponse de uberall

Hi Melody, Thanks for the thoughtful review. It is great to hear that your team is benefiting from Paid Social Media Manager. We also appreciate your feedback on the Reviews Management capabilities. Our product team is always looking for ways to improve the platform so we appreciate the feedback and will share with our internal team. Please don't hesitate to email [email protected] with any questions. - Kyle Koch, MomentFeed VP of Client Success

Répondu le 11/08/2020
Natalie
  • Secteur d'activité : Banque
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
3

3
Publié le 12/06/2018

Good Account Manager, Ok Product

Some updates went live quickly.

Avantages

The dashboards were intuitive, especially after the most recent round of updates. Customer service was responsive.

Inconvénients

The updates that were supposed to be aggregated across 300+ sites sometimes worked, and sometimes did not. Out dashboard indicated that our information health was 100% but after a brief spit check of some of the live listings, that was not the case.

Utilisateur vérifié
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

4
Publié le 06/08/2019

Multiple locations? Need help managing them? Uberall is your key

In order to maintain our directory listings (mainly Google) Uberall allowed the business to solve this easily. Location managers are added per location to manage their individual directory. Benefits are the improved local SEO and brand online reputation management.

Avantages

The ease of implementation and changes

Inconvénients

I really can't think of any right now.

Alternatives envisagées 

Yext

Logiciel antérieur 

Yext

Pourquoi passer à Uberall

The customer service was far superior. The product offered similar directories to Yext. Uberall was better value for money and the team has a sense of humour, unlike the Yext robots.

Réponse de uberall

Thanks for your feedback.

It's great to hear that you are finding our software to be so easy to use and that it's helping you to maintain your listings accuracy.

Répondu le 14/08/2019
John
John
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 30/10/2020

MomentFeed is an innovative digital partner that provides excellent account service.

MomentFeed is a fantastic partner that’s always looking to improve their platform. Their account service means you’re never more than an email or call away from a solution to any problem.

Avantages

MomentFeed allows us to manage listings, reputation and local social for more that 255 stores with a small marketing team of 3 people. Their customer support and account service makes them a fantastic partner.

Inconvénients

We need better and more flexible reporting - similar to Google Analytics. Sometimes the new features can be buggy and take time to work through. Time zone differences present communication challenges.

Alternatives envisagées 

Yext

Réponse de uberall

Hi John, Thank you for the feedback, we appreciate it. We absolutely strive to help our clients work smarter - so it is great to hear your "mighty team of 3" is able to seamlessly support location-based digital marketing for 255 stores. Thanks for the feedback on our analytics, this is certainly an area we continue to innovate, so we may just reach out to you for your thoughts on what's coming! Also, it is always our goal to deliver bug-free releases, the discovery of even one bug is of concern and we appreciate clients bringing these to our attention, please feel free to reach out to your client success manager with specifics and we will flag for our engineering team.

Again thanks for the review, we look forward to helping your team work more efficiently and increase local search visibility!!!

- Kyle Koch, MomentFeed VP of Client Success

Répondu le 11/11/2020

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