En savoir plus sur NCR Aloha

Aloha POS (point of sale) is a cloud-enabled solution designed for various types of businesses in the restaurant industry that include casual dining, quick service, fast-casual, and fine dining restaurants. The Aloha POS system can be used to enter dine-in orders, complete payment processing, access mobile/online ordering information, improve restaurant operations and customer service, and help streamline the preparation of food and delivery services. The solution's architecture and programming are consistent across sites/locations enabling restaurant staff to operate the Aloha system from multiple sites. This POS software can also help restaurant management conduct employee training on menu items, food orders, inventory processes, plus more. Other key features of this POS system include a customer loyalty program, payment processing, advanced reporting and analytics, and online ordering.
NCR Aloha Logiciel - 1
Vidéo de NCR Aloha
NCR Aloha Logiciel - 1 - aperçu

NCR Aloha - Prix

NCR Aloha n'est pas disponible en version gratuite.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Non

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NCR Aloha - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
3,4
Fonctionnalités
3,8
Simplicité
3,8
Support client
3,2
Ryan
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/11/2022

The best if you want success

Just a great product that continues to solidify and evolve seemingly without changing a thing...if there ever was truly an old faithful in business software...this is and has always been it!

Avantages

It's the complete package, nothing I can't do, I have always loved Aloha, if you don't have it because you can't afford it, I can understand that. If you don't have it and can afford it...you're just not very bright.

Inconvénients

Price but whatever...it is 100% worth it, if it was mine I wouldn't sell it cheap either...support is what you pay for the product, as expensive as it is, is still worth waaaaaaaay more than what you pay for it in percentage of mistakes lost alone! Dial into your number and find the money for it!

Edward
  • Secteur d'activité : Produits alimentaires
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/11/2020

Aloha Everybody

We have partnered with NCR and have had a great experience from install to support.

Avantages

Ease of use and the ability for our management teams to continue to program easily with out support.

Inconvénients

The software and hardware were outdated in 7 years and cost a good amount of money. It’s understandable that technology advances exponentially however It becomes an annoyance to spend so much money for a limited time frame. NCR should have a trade program to help with the transition.

Alternatives envisagées 

Toast POS

Pourquoi choisir NCR Aloha 

The software was not user friendly and was very outdated.

Pourquoi passer à NCR Aloha

We had issues with toast support in the beginning pushing us towards a company we were more comfortable with.
Ahmad
  • Secteur d'activité : Construction
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
2

3
Publié le 11/11/2022

Friendly POS System with limited function and features

As a POS module, it was amazing, but the business needs Full ERP.

Avantages

The design and theme are very nice and easy to learn.

Inconvénients

first of all, I worked on an old version, we use just use the POS modules and the other modules were useless, its was limited and did not cover our needs.

Jessica
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

5
Publié le 26/07/2022

Easy to use and deploy

Overall this is a great system. It is a little dated but it does allow you to do many things that other POS systems dont.

Avantages

This software is amazingly easy to use. I love that it integrates with online ordering. It is user-friendly and the reports are in real time.

Inconvénients

I wish it was more updated looking. I wish you could change between screens without logging back in

Alternatives envisagées 

Toast POS

Pourquoi passer à NCR Aloha

The ease-of-use and their long-term track record.
Peggy
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501-1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
3

4
Publié le 10/11/2020

NCR Aloha is here to stay

Very satisfied with the software programming overall. Very happy with our local account rep and local support. The support they give us is tremendous. We have been with Aloha / NCR for six years, started with 4 locations, and have added 3 more in the last 4 years. We have the same account rep which is terrific. He knows our Brand, our set up, and is able to make valuable suggestions to make us successful.

Avantages

Asking the right questions to the right people, NCR can pretty much do anything we request. We use most of your product, including take out and delivery. I like that everything is integrated.
We upgraded to command center from secure access to manager our 7 locations, great software. Having terminal access to the locations is great for testing and training.
Management loves the Pulse App.

Inconvénients

The way take out and delivery is programmed through AO. The delay between the POS data base and ATO is tedious.

The help desk support lately has not been as good since COVID. Most issues need to be escalated to a level 3 tech, and no one can be found when needed. Waiting and waiting for a call back. We have to reach out to our local support in most cases to finish the support call. Very frustrating for our teams in the restaurant.

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