En savoir plus sur hellotax

hellotax est un logiciel de gestion de la TVA basé sur le cloud, conçu pour simplifier et rationaliser les opérations liées à la TVA pour les commerces de détail en ligne en Europe. Dotée d'une interface conviviale et de fonctionnalités robustes, cette plateforme tout-en-un propose une série d'outils pour faciliter l'enregistrement de la TVA, automatiser les dépôts et les déclarations et fournir des rapports précis pour plusieurs pays de l'UE. L'un des principaux avantages offert par hellotax est sa capacité à garantir des données de TVA précises et complètes grâce à la validation automatique et en temps réel des données. Les vendeurs en ligne peuvent ainsi rester en conformité et minimiser les erreurs, ce qui leur permet de gagner un temps précieux et de ménager leurs ressources. En outre, la plateforme permet aux entreprises de suivre le chiffre d'affaires et de surveiller les seuils limites, ce qui leur permet de prendre des décisions en connaissance de cause et de s'assurer qu'elles disposent de stocks suffisants. Le centre de contrôle de hellotax centralise les activités des entreprises et leur permet de gérer efficacement leurs opérations liées à la TVA. Depuis le centre de contrôle, les utilisateurs peuvent accéder à des données en temps réel, suivre les seuils limites, le chiffre d'affaires et les retours et recevoir des notifications concernant les échéances importantes et les problèmes potentiels. Les rapports visuels fournissent des informations claires sur les paramètres liés à la TVA, facilitant ainsi une prise de décision éclairée par les données. La plateforme prend en charge divers pays de l'UE, notamment l'Allemagne, le Royaume-Uni, la Pologne, la France, l'Italie et l'Espagne, entre autres.
hellotax Logiciel - 1
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hellotax Logiciel - 1 - aperçu
hellotax Logiciel - 2 - aperçu

hellotax - Prix

hellotax n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de hellotax est disponible à partir de 39,00 €/mois.

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Parcourir les avis sur hellotax

92 avis sur 92
Classer par :
AKPENE
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/01/2025

Une rêve devient une réalité

Avantages

Ils sont très disponibles
Et je conseille a nes frère africain c'est une révolution une opportunité

Inconvénients

Il répond immédiatement aux mails.
.

Grzegorz
Grzegorz
  • Secteur d'activité : E-learning
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 31/08/2022

professional tax compliance across EU

Avantages

I am with hello tax for over 2 years now, if you are looking for a company to complex look after you tax liabilities across EU, they are definitely recommended. I you use additionally amazon platform, they have 100% integrated platform for automated data downloads, really useful. 5/5

Inconvénients

sometimes breaks down for few hours, but not more often then once per month

Réponse de Hellotax

Dear Grzegorz,

We're delighted to hear that you've had a positive experience with our tax compliance services across the EU, especially the integration with the Amazon platform. Your continued trust over the past two years is greatly valued.

We acknowledge the occasional system downtimes you mentioned and appreciate your understanding. We are actively working to minimize these instances to ensure uninterrupted service.

Your feedback is invaluable to us, and we look forward to serving your tax needs consistently in the future.

Best regards,
The hellotax team

Répondu le 27/10/2023
mehmet ali
  • Secteur d'activité : Médecine douce
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/06/2024

I have been working with hellotax

Avantages

I have been working with hellotax for over 2 years. Whenever I have any issues, I always receive very quick responses and my problems are resolved in a short time. If you are looking for full integration with Amazon and compliance with European tax obligations, I definitely recommend them. I am very satisfied.

Inconvénients

Honestly, there are no negative aspects. I have been working with them for over 2 years. Whether it’s their systems or their employees, I have not experienced any problems.

Réponse de Hellotax

Dear Mehmet Ali,

Thank you so much for your glowing review! We are thrilled to hear that you have had such a positive experience with Hellotax over the past two years. Your satisfaction with our quick responses, problem resolution, and integration with Amazon and European tax compliance is incredibly encouraging.

We greatly appreciate your recommendation and your kind words about our systems and employees. It’s wonderful to know that you haven’t encountered any issues.

If you ever need further assistance or have any questions, please don’t hesitate to reach out. We are always here to help and support you.

Best regards,

The hellotax Team

Répondu le 28/06/2024
Anthony
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
2
Simplicité
2
Support client
1

1
Publié le 09/11/2020

Horrible horrible experience

As described above, this is a terrible company that really needs to be put out of its misery for all the chaos and suffering they inflict on their users. As long as these users do not check up on them and understand that big mistakes are made they'll feel fine and happy. But sooner or later the situation will explode.

They are one of the cheapest in this line of business, but you get what you pay for. Bad advice, horrible service and no idea of what they are doing. I urge anyone considering going to these people to really stay away from them.

Avantages

The price was one of the lowest when I was comparing them to the other options and they offered fiscal representation. I needed that as a non-EU business, so my options were limited.

Inconvénients

- Letters from tax offices delivered after 6 months if at all. This leads to problems and fines escalating.

- Mistakes are made with settings. This company for example did not take into account that in order to charge VAT to the destination country, you first need to either breach the distance selling threshold to that country or you need to inform the local tax office that you will lift the thresholds. They never bothered to do that for any of their customers and just went ahead charging destination country VAT everywhere. This means A LOT of the tax returns they file have been incorrect since they started. They also quite bluntly refuse to correct them. As the customer it is YOUR problem and they really do not care about you.

- For most of the mistakes they make, they will try to charge you a fee of £200-250 or €200-250 (the amount and currency kind of change a lot). Fines that are sent by a tax office are on you, even if it was their mistake.

- When you make it clear to them that you are not going to pay anything anymore until they fix the problems they created, they will abandon you and ignore you.

- They do not generate invoices for transactions, which meant I had to use another company for those. In the mean time I guess Amazon is doing that.

- Many mistakes with zero-rated zones like the Canary Islands, where they happily charged Spanish VAT.

Arman
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/11/2024

Great tax agent for VAT fillings

The transition was smooth! Their software is also good.

Avantages

Communication is very important for me. So far it was great to have a very smooth communication line with hellotax.

Inconvénients

I have not encountered with any issues so far.

Réponse de Hellotax

Dear Arman,

Thank you for your kind feedback! We’re thrilled to hear that the transition from your previous tax agent was seamless and that you appreciated the smooth communication with our team. Clear and effective communication is something we prioritize, and it’s great to know it made a difference for you.

If you ever need further assistance, we’re always here to help. Thank you for choosing hellotax!

Warm regards,
The hellotax Team

Répondu le 05/12/2024
Anna
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 09/10/2024

A great platform for an Australian Company navigating VAT Compliance

Avantages

We are an Australian company navigating an expansion into Europe, and HelloTax have been extremely helpful in getting us set up. They always respond in a professional manner, with helpful advice relating to VAT and the VAT returns process.

Inconvénients

We are excited for our HelloTax profile and Amazon Vendor Central to be fully integrated moving forward.

Réponse de Hellotax

Dear Anna,

Thank you so much for your kind words! We’re delighted to have been part of your journey as your Australian company expands into Europe. It’s great to hear that you found our support helpful and professional in navigating VAT compliance and returns.

We’re equally excited about the upcoming integration of your hellotax profile with Amazon Vendor Central, and we’re committed to making the process seamless for you. If you have any questions or need assistance in the meantime, please don’t hesitate to reach out.

Thank you for choosing hellotax—we’re here to support your continued success!

Warm regards,
The hellotax Team

Répondu le 04/12/2024
Sandra
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
3

5
Publié le 09/08/2024

Good service

Avantages

The best thing about Hellotax is its user-friendly platform, which automates and simplifies the complex process of VAT registration and management across different EU countries.

Inconvénients

The least favorable aspect of Hellotax is the occasional delays in customer support response times, which can be frustrating when dealing with time-sensitive tax issues.

Réponse de Hellotax

Dear Sandra,

Thank you for your great review! We’re glad to hear that you find our platform user-friendly and that it helps simplify VAT registration and management across different EU countries. Your feedback is invaluable, and we appreciate your honesty regarding the occasional delays in support response times. We're always striving to improve and ensure timely assistance, especially for time-sensitive matters.

If you ever need further support, we’re here to help!

Kindest regards,
The hellotax team

Répondu le 11/09/2024
Allan
  • Secteur d'activité : Articles de sport
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/10/2024

Top company to get you VAT compliance

We have just received our VAT number with the great help of Hellotax and we couldn't have done this without them. A lot of very communication and we were always kept in the loop of what was going on and also plenty of help with answering questions.

Avantages

Constant and timeliness of their communication

Inconvénients

No complaints here at all, everything was made easy.

Réponse de Hellotax

Dear Allan,

Thank you for your fantastic review! We’re thrilled to hear that our team was able to support you in obtaining your VAT number and that you found our communication timely and consistent. Keeping our clients informed and making the process easy is always our goal, so it’s wonderful to know we met your expectations.

If you ever have more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

Thank you for choosing hellotax for your VAT compliance needs.

Warm regards,
The hellotax Team

Répondu le 04/12/2024
cagdas
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/09/2024

NL VAT Registration

Worked with them for NL VAT registration, it was super fast. Will be working with them to get OSS registration and VAT returns. Special thanks to [sensitive content hidden] for their assistance!

Avantages

I thought it would take at least 3 months to complete VAT registration from the Netherlands. It was completed in a short time of 1 month.

Inconvénients

I haven't had any negative experiences so far. Everything is as it should be.

Réponse de Hellotax

Dear Çagdas,

Thank you for your fantastic feedback! We’re thrilled to hear that your NL VAT registration was completed much faster than expected. It’s wonderful to know that you’re planning to continue working with us for OSS registration and VAT returns.

Your kind words about our service mean a lot to us, and we’re committed to providing the same level of efficiency and support moving forward. If you ever have questions or need assistance, don’t hesitate to reach out—we’re always here to help!

Warm regards,
The hellotax Team

Répondu le 04/12/2024
Silvia
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 28/10/2024

Very helpful and professional

Our overall experience with Hellotax has been excellent. They provided close guidance throughout the VAT setup process and continue to offer valuable consultations whenever needed.

Avantages

What I liked most about Hellotax was their dedicated and responsive support. They were always available to answer our questions and guided us through each step with clarity and professionalism.

Inconvénients

There was nothing negative to mention; everything went smoothly.

Réponse de Hellotax

Dear Silvia,

Thank you for your wonderful review! We’re thrilled to hear that you had an excellent experience with hellotax and that our dedicated and responsive support made a positive impact. Guiding our clients with clarity and professionalism through each step is something we prioritize, and it’s great to know we met your expectations.

We’re delighted that everything went smoothly for you and that you continue to find value in our consultations. If you ever have more questions or need assistance, we’re always here to help.

Thank you for choosing hellotax!

Warm regards,
The hellotax Team

Répondu le 04/12/2024
GÖKÇEN
  • Secteur d'activité : Textile
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/05/2024

Hellotax Experience

Avantages

Hellotax is truly a fantastic platform for managing our tax affairs! Working with them is fast and easy. Their customer service team is also very responsive and always ready to help.

Inconvénients

I wish there was a quick chat feature. It would be great for faster communication but they were quite prompt even with email, to be honest.

Réponse de Hellotax

Dear Gökçen,

Thank you for your fantastic review! We’re delighted to hear that you find hellotax to be a great platform for managing your tax affairs and that our customer service team has been responsive and helpful.

We appreciate your suggestion for a quick chat feature and will consider this for future improvements. It's great to know that our prompt email support has been satisfactory for you.

Your feedback is invaluable, and we look forward to continuing to provide you with excellent service.

Best regards,

the hellotax team

Répondu le 20/05/2024
Silja
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 16/02/2022

Complicated start but now satisfied

Over 20 of our customers are registered with Hellotax. In the beginning, we had very big problems, which were caused by miscommunication. We would have liked to get more information from Hellotax. But we should have asked more from us as well. After we openly and honestly communicated our dissatisfaction to Hellotax, they took it very seriously and made a lot of effort to help us. We also got another account manager who tries very hard and gets back to us in a timely manner. A few months ago we would not have recommended Hellotax to anyone, however we can do so again with a clear conscience. Of course there are always things that can be improved, but Hellotax is also open to all suggestions and takes criticism and improvements very much to heart.

Avantages

The software is very easy to use! Most of it you can teach yourself or learn in a short meeting with Hellotax.

Inconvénients

Some things could be less error-prone. Sometimes you get error messages. However, these are usually fixed quickly or you quickly get feedback on how to solve the problem.

Réponse de Hellotax

Hello,

Thank you for partnering with us and for taking the time to share your feedback! We appreciate it and we'll use it to improve our service.

Best regards,
hellotax

Répondu le 16/03/2022
Katarina
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 10/02/2024

A reliable partner for Amazon seller

Avantages

They always communicate, and try to find a solution.

Inconvénients

There is always room for improvement, but I haven't found anything negative yet

Réponse de Hellotax

Dear Katarina,

Thank you for your kind words on Capterra about your experience with hellotax. We're delighted to know you find us a reliable partner for your business.

Your appreciation for our communication and solution-driven approach means a lot to us. We agree there's always room for improvement and welcome any suggestions you have to make our services even better.

Thank you for choosing hellotax, and we look forward to continuing to support your business's VAT compliance needs.

Best regards,
The hellotax team

Répondu le 23/02/2024
Serkan Baris
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/02/2024

Excellent solution for VAT Filing

Avantages

Fully automated operation, excellent support whenever you need.

Inconvénients

I hope they will add IOSS services also.

Réponse de Hellotax

Dear Serkan,

Thank you for your excellent review on Capterra and for highlighting the benefits of our fully automated VAT filing solution. It's great to hear that our support team has been there for you whenever needed.

Your suggestion for adding IOSS services is well noted. We're always looking for ways to enhance our offerings and better serve our clients' needs, and your feedback is invaluable in this process.

We appreciate your trust in hellotax and look forward to delivering even more value to your retail business.

Warm regards,

The hellotax Team

Répondu le 23/02/2024
Ilian
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 20/02/2024

Keep up the good work!

Avantages

As an international company, we are extremely satisfied with the services provided by Hellotax. Everything happens extremely easily, quickly and without any complications. All employees are very responsive, explain and help with cases. We can safely say that their service is at a very high level compared to their competitors.

Inconvénients

There is no such thing since we only work together since few months.

Réponse de Hellotax

Dear Ilian,

Thank you so much for your glowing review! We are delighted to hear that you are extremely satisfied with the services provided by hellotax. It's wonderful to know that our team has been responsive and helpful, making the process easy and complication-free for your international company.

We truly appreciate your kind words and your high rating. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service.

Best regards,

the hellotax team

Répondu le 20/05/2024
Tony
  • Secteur d'activité : Logistique et chaîne d'approvisionnement
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 18/10/2023

EORI Number

If it wasn't for the customer service team mainly Judeanne then the process would have been frustrating.

Avantages

The customer service was 100%, I cannot fault Judeanne. Her customer service skills were 5*. I was kept informed of all steps!

Inconvénients

The process took slightly longer than I expected.

Réponse de Hellotax

Dear Tony,

We're pleased to hear that you found our customer service, particularly from Judeanne, to be excellent. It's rewarding to know that her efforts made the process smoother for you.

We acknowledge that the process took longer than expected, and we appreciate your patience. Your feedback helps us improve, and we'll look into ways to expedite similar processes in the future.

Kindest regards,
The hellotax team

Répondu le 27/10/2023
Michael
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 13/09/2023

Hello Tax - an integral part of my business.

I find Hello Tax very easy to work with , very professional and reactive to any queries, a much valued business partner!

Avantages

The knowledge that my VAT returns are filled correctly.

Inconvénients

The fact that they yell me how much tax I have to pay, no other complaints!

Réponse de Hellotax

Dear Michael,

We're really happy to hear that you find our VAT services helpful and easy to use. Thank you for calling us a valued business partner; we feel the same about working with you.

If you have any more questions or need further help, just let us know. We're here to assist you.

Best regards,
The hellotax team

Répondu le 27/10/2023
ISMAIL
  • Secteur d'activité : Textile
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 12/01/2024

Very good

It is very good experience, thanks a lot

Avantages

Customer service is very good thanks a lot

Inconvénients

Not being able to communicate directly with the customer representative by phone

Réponse de Hellotax

Dear Ismail,

Thank you for taking the time to share your experience and for your kind words about our customer service. We're thrilled to know that you've had a very good experience with us.

We also appreciate your feedback regarding direct phone communication. We understand the importance of easy and accessible communication, and we're continually working on improving our customer service channels to better meet your needs.

Thank you again for your review, and we look forward to continuing to provide you with excellent service.

Best regards,
The hellotax team

Répondu le 19/01/2024
Ionut
  • Secteur d'activité : Cosmétiques
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 07/01/2025

Highly recommended!

Avantages

A very professional service, highly recommended!

Inconvénients

none, there is really nothing to complain about

Andreas
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 17/05/2023

Great service

Avantages

Very happy with the service provided by [sensitive content hidden]. We all resolved a problem with the German tax registration and their communication and help was excellent.

Inconvénients

Would have liked more detailed help manuals and examples

Réponse de Hellotax

Dear Andreas,

We are pleased to hear that you are happy with our service and found our communication and help excellent, especially in resolving issues with German tax registration.

Your feedback about desiring more detailed help manuals and examples is noted and appreciated. We are continually striving to improve our services, and your input will certainly help us in that regard.

Best regards,
The hellotax team

Répondu le 27/10/2023
Andrea
  • Secteur d'activité : Vente en gros
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/02/2022

hellotax for VAT

As a US company, we are not very well versed in how VAT is calcualted. hellotax handheld us throughout the process of applying for VAT and filed our VAT returns regularly. Any changes in tax regulations are notified to us immediately through the portal.

Avantages

The portal is extremely easy to use. Once you connect it to your Amazon Seller account, all data is automatically fed through. For selling channel that are not connected, you can upload a spreadsheet.

Inconvénients

Nothing really. It takes little time to learn the software and everything is quite self-explanatory.

Réponse de Hellotax

Dear Andrea,

We couldn't be happier about reading your kind words! It's great you enjoy the software functionality and appreciate our customer service. Looking forward to continue working with you for many years to come!

Best regards,
hellotax team

Répondu le 16/03/2022
Adem
  • Secteur d'activité : Électronique grand public
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 15/03/2022

Difficult start but later self running system

2016 we started with Amazon's own tax system. That was a total disaster. After that we switched to another provider, where things went just as badly. Nothing worked, communication was extremely poor. After two years full of problems, we switched to HelloTax. Due to the previous problems, the change was not easy and there were many problems, but this was due to the preparatory work of the other providers. After the change was made after almost half a year, everything slowly began to find a rhythm and became a self-running system

Avantages

Easy to use, intuitiv, very detailed, many options

Inconvénients

At the beginning we had some problems with our account. The mail communication were blocked. Our mails never got where they were supposed to go. It took a long time to fix the problem

Réponse de Hellotax

Thank you for being our client for years and for recommending us! We are happy and honored to be a part of your success story and we'll continue to work on offering VAT compliance services at the highest possible standards.

All the best,
hellotax team

Répondu le 21/03/2022
Mustafa
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 09/01/2023

Great Effort and Experience

Avantages

Really dedicated and experienced team. They are very fast.

Inconvénients

Nothing is bad about working with HelloTax.

Réponse de Hellotax

Dear Mustafa,

We're thrilled to hear you've had a great experience with our team and appreciate your compliment on our speed and expertise. Your satisfaction is of the utmost importance to us, and it's rewarding to know that we have met your expectations.

Thank you for taking the time to share your positive feedback.

Best regards,
The hellotax team

Répondu le 27/10/2023
Tomas
  • Secteur d'activité : Vente au détail
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/12/2021

Using 1.5years - Great service

In beginning, I was very worried about service and possible issues, but they have great customer service, the team is very supportive, and quickly reply to the question.
Very happy with the service so far.

Avantages

It is really easy to use, the system automatically counts how much VAT I need to pay to DE, FR, or another country. I was not expecting that it will be so easy.

Inconvénients

Well, price, from my point of view prices could be twice lower. and could be more possibilities to import 3rd parties systems

Réponse de Hellotax

Thank you very much for your kind words, we are happy to read you're satisfied with our service and we'll do our best to keep it up!

Répondu le 13/12/2021
Utilisateur vérifié
  • Secteur d'activité : Développement et commerce international
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 16/02/2022

Serkan

Avantages

It is easy to use. Features are great to manage the process.

Inconvénients

The integration with your software can be easier.

Réponse de Hellotax

Hello,

Thank you for your kind words! We are currently working on making more integration available and improve further our clients' experience.

Best regards,
hellotax team

Répondu le 16/03/2022

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