En savoir plus sur VoIPstudio

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism. The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform can be integrated with third-party software such as Avaya One X, Microsoft Dynamics CRM, Cisco, Oracle Sales Cloud and Salesforce.
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VoIPstudio - Prix

VoIPstudio n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de VoIPstudio est disponible à partir de 4,99 $US/mois.

À partir de :
4,99 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Oui

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VoIPstudio - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,8
Fonctionnalités
4,4
Simplicité
4,6
Support client
4,5
Arpit
  • Secteur d'activité : Équipements publics
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 04/12/2018

Cloud telphony at its very best

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Avantages

We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Inconvénients

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Hikmat
  • Secteur d'activité : Mode et vêtements
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 27/04/2022

Its the very good product for the small and mid size companies

Perfect software and I advise all small and medium business owners.

Avantages

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Inconvénients

All the features are the perfect inThis software

Alternatives envisagées 

Shopify Plus et Zoho CRM

Pourquoi choisir VoIPstudio 

The previous one was not stronger for the business.

Logiciel antérieur 

Comcast Business VoiceEdge

Pourquoi passer à VoIPstudio

Because its more functional and easy to use.

Réponse de VoIPstudio

Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.

Répondu le 03/05/2022
Utilisateur vérifié
  • Taille de l'entreprise : 51-200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
1

3
Publié le 31/07/2018

Unclear terms of use

Avantages

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Inconvénients

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

scott
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 12/07/2022

VOIP Studio User 3 Years +

Brilliant.

Avantages

The software if fantastic out of the box. Its easy to set up users, IVRs etc. The support is second to none.

Inconvénients

Few limitation on more advanced features. Few bugs every now and then that get resolved quickly

Alternatives envisagées 

Twilio

Pourquoi passer à VoIPstudio

Price and easy of integration.

Réponse de VoIPstudio

Thanks for the awesome review, Scott! Our team is always trying to make sure users have a great time using our product, so we are happy to know that's what happened for you!

Répondu le 13/07/2022
Sol
  • Secteur d'activité : Informatique et sécurité réseau
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
4

4
Publié le 27/07/2017

Best for the money... By FAR!!!!

Avantages

This is an incredibly cost effective system and it's quite packed with features. Most of the features I don't currently use but I've used in my previous operations.

VoIPstudios give you a great deal of control over how much you spend and can seriously grow with your business. We implemented this for a client that was paying for server using Freeswitch. Our implementation reduced the client's cost.

Their support is pretty good too (follow up to this in the cons).
The system has tons of amazing features that make any small company create a high level professional image which increases the chances of acquiring new business.

Inconvénients

The support is pretty good too BUT it's overseas so it can sometimes be frustrating when your client is panic'n about something not working "right" and it's a system level issue that you must wait to reach someone.

Billing is also overseas so my client had several occasions with making payment because the card was getting flagged and ended up having to call Paypal or the Bank.

Lacks a bit more of the modern features like other voip service providers such as text messaging but the other features and pricing provided so much more benefit that we created an alternate plan for receiving sms/mms.

I gave most categories a 4 star for these items a few other things but since I've never written a review for companies even Rin

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