En savoir plus sur SalesLoft

SalesLoft est un système de promotion des ventes en ligne conçu pour stimuler les ventes et les revenus des entreprises. Il fournit aux groupes de vente des outils de communication, de suivi des e-mails et plus encore sur une plateforme centrale pour offrir de meilleures expériences de vente. Les utilisateurs peuvent créer des modèles d'e-mails de vente et les partager avec l'équipe afin de responsabiliser les représentants du développement des ventes. Les utilisateurs peuvent connecter des serveurs de messagerie à SalesLoft pour garantir une meilleure distribution. La plateforme permet aux utilisateurs de personnaliser les brouillons d'e-mails avec différentes balises. Des notifications sont fournies chaque fois qu'un e-mail est ouvert, que l'on clique dessus ou que l'on y répond. Un flux en direct est disponible pour surveiller les activités par e-mail. Avec SalesLoft Sales Dialer, les utilisateurs peuvent contacter n'importe quel lead en un seul clic, enregistrer les appels, enregistrer automatiquement les opinions, les notes, etc. Elle permet également une numérotation directe à partir du système, tout en contribuant à améliorer le temps de réponse et à stimuler les conversions. Toutes les applications sont accessibles à partir de l'interface utilisateur.
SalesLoft Logiciel - 1

SalesLoft - Prix

SalesLoft n'est pas disponible en version gratuite et ne propose pas d'essai gratuit. La version payante de SalesLoft est disponible à partir de 0,01 $US.

À partir de :
0,01 $US
Version gratuite :
Non
Version d'essai gratuite :
Non

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SalesLoft - Avis

Note globale

4,3
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
4,2
Simplicité
4,3
Support client
4,1
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Tous les avis sur SalesLoft

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215 avis
James
James
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 19/10/2023

Amazing customer support

Extremely positive. The stellar account manager, customer success and support provided by salelsoft is some of the best I’ve received by any third party provider.The tool itself is extremely functional, does what it says brilliantly and I can’t fault it.

Avantages

The tool itself is great and extremely functional, but the customer support from salelsoft is top tier.The support line for general bugs and queries are efficient and extremely helpful, and the customer success aspect provided by salelsoft is some of the best I’ve seen from any provider in their industry, and wider industry groups.Highly recommend for this reason alone.

Inconvénients

The platform itself can be slightly buggy - the focus on new releases could perhaps be toned down and instead more development work could be put into maintaining and upgrading the existing features to be more stable

Stewart
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/01/2024

Best in class sales engagement

Overwhelmingly positive with regards to both product and service

Avantages

Intuitive comprehensive product. As a smaller company with tighter budgets, having a complete suite of sales engagement, analytics, forecasting, conversation intelligence, and opportunity management under one roof is essential.

Inconvénients

Honestly there isn't much, and any criticism is really just splitting hairs. Obviously the conversation intelligence and deal management modules aren't as comprehensive as stand-alone solutions, but they're pretty close and more than enough for most teams.

The salesforce integration is almost perfect and is >98% accurate. We've had an issue with salesloft not being able to write a tickbox to salesforce and that would be a nice fix to see, but again it's an inconvenience rather than a pressing issue.

Alternatives envisagées 

Outreach

Pourquoi passer à SalesLoft

Salesloft UI is more intuitive for the user. I've told Outreach about small blockers to productivity over the years that seem like easy fixes, and they've never been fixed. Why wouldn't you allow users to drag and drop cadence steps like Salesloft?! Outreach analytics is more extensive, but it feels like overkill. In reality though, the deal was about relationships and pricing. Salesloft and Outreach are almost identical in terms of capability and integrations
Utilisateur vérifié
  • Secteur d'activité : Télécommunications
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 05/04/2024

STAY AWAY! Mediocre product with a pushy team AND dubious sales tactics

Avantages

It is a mediocre product with a good salesforce integration

Inconvénients

We bought the product 1 year ago, have been using it for a whole year.

When we signed we were made to believe by looking at the Order form that we are buying a product for 1 year with a start day and an end day.

Apparrently they have a link to an MSA saying "unless stated otherwise on the order form" the product will auto renew. Well based on what the order form is saying the subscription was for 1 year.

They have no cancel buttons, you have to notify them 60! days before if you want to cancel and you need to speak to a "Sales" agent to cancel. Not a support, customer success or other role. They do everything in their power to make it difficult to impossible to cancel

When the subscription "renewal" occurs, they start sending you threatening emails, and will try to force you to prepay the whole year or it will go to collection

They have 0 empathy, they try to masterfully defraud customers into staying with them forever, hiding in the small letters their interpretation of auto-renewal

Very very bad, stay away. Use a legitimate company that wants you to stay because you like the value they offer.

Jennifer
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
5

4,0
Publié le 01/08/2023

Manage your sales outreach in a few clicks - time saving where you need it.

Overall a positive experience we have a really strong customer success rep in [sensitive content hidden] who has been on hand with any questions we have had. She guided us through our implementation across several teams and we have had a couple of best practice sessions to make sure everyone is on the same page. Salesloft is pretty self explanatory to use and once you get started the UI makes sense on how to work. For team members coming from pure CRM usage it can be a bit of a learning curve but once they get the hang of it they love how much more they can get done.

Avantages

The most important reason for implementing Salesloft was our SDR team was slowed down by very admin heavy processes and onboarding became a time sync for new team members to learn. Salesloft meant that new team members could know exactly what was expected as outreach for certain prospects. It also means you now have access to a really rich amount of data to understand what types of outreach = success whether it be mixing up length or when certain emails are sent, no. calls etc. Suddenly having access to this information meant that the most successful SDRs no longer had information siloed to them and we could get more and more best practices shared across the team.

Inconvénients

I mentioned when assessing the features the couple of things where Salesloft could improve: - increase focus for non opp creating SDRs. This would mean that those teams could take more advantage of the coaching modules and actually get richer data when their looking for trends across performance. Most interesting to me would be- number of high value activities completed - no meetings booked - no. meetings attended - being able to read leads converted to an opportunity which is the traditional way Salesforce would identify success. Since the release of Rhythm there has been some jankiness in the tool. A few screens that don't take you where you are supposed to go and some slowness with pre-scheduled emails. Their product team has messaged and said they are working on these areas.

Alternatives envisagées 

Outreach

Pourquoi passer à SalesLoft

I had used Salesloft before at a previous company and enjoyed the experience and the team I had worked with.
Mike
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 08/01/2024

Your sales team needs Salesloft

Extremely pleased and would not want to attempt my daily tasks without it.

Avantages

Total organizational platform for my daily outbound sales duties.

Inconvénients

None. Salesloft is the best platform I have ever used. It fits perfectly with our duties.

Jaakko
Jaakko
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
3
Support client
2

3,0
Publié le 19/02/2024

Relatively expensive tool for outreach

Avantages

calling works well
records calls nice
cadences is good idea for structuring outreach

Inconvénients

requires lot of effort
customer support is not good
all our phone numbers disappeared from salesloft - required a lot of manual work

Hana
Hana
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 18/06/2023

Great platform, makes reaching out to clients so much easier

Avantages

The integration of call and email tracking with CRM, along with the use of the cadence tool, proves to be beneficial in automating and simplifying the process. Even if you lack technical expertise, you can quickly grasp its functionality as it is user-friendly and easy to understand. This reliable tool empowers you to enhance work efficiency and effortlessly manage demanding assignments.

Inconvénients

The emails sometimes encounter problems, and there can be instances of system crashes. Additionally, the notifications might be delayed, which doesn't contribute positively. To ensure smooth functioning of SalesLoft, a reliable and uninterrupted internet connection would be advantageous. Importing individual items into SalesLoft can be time-consuming, and if a crash occurs, it may take a while to resume normal operations.

Almir
Almir
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 10/06/2023

Using SalesLoft has been a transformative experience

In summary, SalesLoft is a powerful sales engagement platform that revolutionises sales teams' operations. Its automation capabilities, personalised communication tools, seamless integrations, and robust analytics empower sales professionals to work efficiently, engage prospects effectively, and drive results. Whether you are a small team or a large enterprise, SalesLoft provides the necessary tools to enhance productivity, optimise workflows, and achieve sales success.

Avantages

SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results. As a user of SalesLoft, I have discovered several remarkable features that make it an invaluable tool for sales professionals.

Inconvénients

Some users might find less appealing is the learning curve associated with SalesLoft. While the platform offers robust functionality, mastering all its features and maximizing its potential may require time and effort.

Heidi
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 07/12/2023

Great Platform

Avantages

Easy way to create campaigns and send emails

Inconvénients

can't send 1000 at a time anymore, have to send 500 each

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
3
Support client
1

4,0
Publié le 06/09/2023

Standard SEP but CS was a let down

Avantages

-It was easy to create cadences-Cadences could be pushed to my team through a variety of methods like our CRM and other marketing tools

Inconvénients

The customer service was a big let down. We lost key functionality and our support ticket was seemingly abandoned after being passed around a few months. For this reason we've decided to no longer renew our contract.

Alternatives envisagées 

Outreach
Justin
  • Secteur d'activité : Ressources humaines
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 06/11/2023

Love it!

Avantages

I've been extremely happy with the ease of use of SalesLoft! It's a great tool!

Inconvénients

It's perfect tool for what I have to use it for, it's been fantastic.

Utilisateur vérifié
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 02/02/2023

Salesloft Review

Avantages

We can create cadence according to our lead segmentations it allow us to pitch in the right content to right prospects.

Inconvénients

We cannot automate as much as in Marketing automation system through automation rule/Workflow, they have to improve on this

Benedikt
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
1

4,0
Publié le 04/01/2023

Great Product, terrible onboarding and service

Gets the job done but come prepared to study the tool and learn on your own because their Customer Success Team will not be much of a help

Avantages

The product has a lot more depths than similiar products and offers many great features.

Inconvénients

Hubspot Integration is not greatOnboarding and ongoing Service are really bad

Alternatives envisagées 

Outreach

Pourquoi passer à SalesLoft

More features for the same price
Mohammed
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/03/2022

a huge boost in the efficiency of the sales crew

With a substantially greater prospect-to-customer conversion rate as well as a shorter onboarding period, we've seen a significant increase in sales efficiency.

Avantages

The ease of use speeds up onboarding, converting new workers into producers in weeks. SalesLoft simplifies prospecting and keeps sales teams up to date on communication plans with potential accounts and leads. Analytics provide vital data to ensure you're continuously improving sales cycle efficiencies. It also helps the marketing team manage messaging style and content. Thus, Sales teams can focus on selling instead of creating messaging. The onboarding procedure was meticulously and it was easily set up.

Inconvénients

The only major issue I've had is arranging our emails. If you develop a template and then send it, it seems sloppy and likes it originated from just a computerized method.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
1
Support client
1

1,0
Publié le 22/10/2018

Look elsewhere

My company likes SalesLoft for some reason but I've found it to be expensive and buggy. It's generally not fit for purpose and support is generally quite bad.

Avantages

Having email templates and being able to create cadences can be useful.

Inconvénients

More bugs than a low budget apartment in a bad neighborhood
Dialer is bad and slow
calls frequently do not log- Salesforce integration is bad
Got labeled a spammer
Doesn't work well with Outlook/O365
Delay on emails
Certain graphics and text go through poorly/unprofessionally
Attachments frequently don't work/won't go through
Support is very bad
No functionality to pre-list call outcomes to speed up slow dialer
No importance or other buttons on email
The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did
Limited LinkedIn integration
Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

Karen
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 19/08/2021

Makes Sales Streamlined.

Avantages

Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out.
And since I use Salesloft everyday, I see it. No more trying to remember with a mixture of sticky notes, phone reminders, emails to myself, etc.
They also track my emails, so I know when they get opened, how many times they're opened, if they clicked my links, etc. Because of this, I learned the best times to schedule my emails for to optimize my open rate. I can see what cadences my team is using and its success rate over the last year. We can easily share what's been working, and we have the analytics right there to prove what's working and what's not.
Best sales enablement software I've used.

Inconvénients

Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

5,0
Publié le 29/10/2018

SDRs Best Friend

SalesLoft has helped me stay organized and helps me manage my time. If your job is to set meetings, then you need a tool like this to help you accomplish this.

Avantages

I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce.

Inconvénients

SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded.

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

4,0
Publié le 12/12/2018

Sales Essential!

Avantages

Salesloft makes working from one platform incredibly easy. I use this platform daily and could not perform my daily outreach without it. I am able to create cadences and easily organize and prioritize based on engagement. The email tracking capabilities where it shows opens, clicks, and replies. Being able to call out of the platform is awesome as well! Each field maps back to our Salesforce CRM which is extremely useful for tracking outreach.

Inconvénients

The dialer can be temper-mental, however the customer service is always quick to find a fix and help you workout any kinks you are having!

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 25/02/2021

Great product for active Sales People

It is a great product and I do not know how people manage day-to-day sales activities without it. I am easily able to get in touch with 100s of contacts a day with personalized messages and pull stats on the fly.

Avantages

Salesloft is a great product that helps power fast-growing Software companies. It is easy to use and help me manage my day-to-day outreach to prospects and clients.

Inconvénients

They do not have a great Outlook integration (unless I am using it incorrectly). When using competing products it was much easier to log emails send outside of the environment.

Naman
  • Secteur d'activité : Services et technologies de l'information
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 04/10/2022

Must have for SDR's and their Managers

I have used it before in my previous organisations and have started again in my current ORG. Certainly one of the best Sales tool for teams

Avantages

Ease in carrying out my daily sales cadences and tracking my pending tasks is so easy with salesloft

Inconvénients

Nothing as such. it works amazingly well with Salesforce and Gmail

Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 06/04/2021

I love how easy it is to start to engage with prospects

Overall, SalesLoft is very easy to use and very powerful.

Avantages

I like that it helps me to find prospects that will be a good fit for my software. It is very intelligent software.

Inconvénients

It is kind of expensive to use for a small business like myself. It would seem less expensive for larger businesses than mine.

Darko
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 05/08/2022

I use it on daily basis as a Sales Engagement platform but some features should be improved.

We use it for a few years as a Sales Engagement platform besides Salesforce but sometimes it doesn't work well when we change something in our data. Syncing between Salesforce and Salesloft should be improved.

Avantages

For me, it works very fast. It is easy to use it. Reporting is very good so I use it to prepare the reports for our sales meetings.

Inconvénients

I don't like the way how the syncing between Salesforce and Salesloft works. You can automate syncing for the contacts but you can't for the accounts, so I have to import every single account to Salesloft from Salesforce when we change some data on the accounts.

Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
4
Simplicité
3
Support client
1

3,0
Publié le 26/04/2018

I have used salesloft for just over a year to increase my sales productivity

I was able to greatly increase my efficiency and productivity when it was working correctly.

Avantages

I like how easy it is to bundle and send mass amounts of emails. Much more than I would be able to do manually.

Inconvénients

For 3 months I was unable to use the tool. My emails were sending at about 1 out of 10 and I had to keep in constant connection with the Salesloft team to try to find the root of the issue. When it is working it is a great tool, however being unable to use the tool for 3 months was a major setback.

Josh
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 28/09/2021

Good platform for sales teams

nothing to complain about. One of the best sales engagement tools out there.

Avantages

Ease of use, easy to get team ramped up quickly on it.

Inconvénients

Can be a bit clunky at times and need more integrations with software that matches well with it.

Ryan
Ryan
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 19/10/2022

Salesloft

Great benefit to my overall client interaction

Avantages

I love the away that it tracks communication between myself and my clients. I also love being able to save templates.

Inconvénients

It is hard for me to navigate and sometimes has glitches

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