En savoir plus sur JustCall
JustCall - Prix
JustCall n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de JustCall est disponible à partir de 30,00 $US/mois.
Produits similaires à JustCall
JustCall - Avis
Évaluation des fonctionnalités
- Secteur d'activité : Logiciels
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 1 à 5 mois
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Provenance de l'avis
Meilleurs
J'ai une grande et très bonne expérience avec JustCall, je fais un travail de réglementation et après chaque service on me paye.
Avantages
La distribution d'appel a le plus d'impact tout ce transmet d'une façon très rapide. C'est un logiciel facile à manipuler et l'intégration avec le métier est très bonne.
Inconvénients
Ce que j'ai moins aimé dans ce logiciel c'est la fuite des appels si celui -ci est bien enregistré le travail serait sublime. C'est un logiciel très maniable et l'intégration confortable.
Réponse de JustCall
Hi Amadou Alassane, Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you're enjoying our product.
With respect to the feedback could you kindly explain this in detail over a mail?
Please share details about the issue at [email protected] and we'll get back to you at the earliest.
- Secteur d'activité : Services et technologies de l'information
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Fast implementation, great support team
Painless, easy onboarding. Support is easy to get hold of and they even configured a few lines and integrations that weren't part of the normal set-up. The software works great - both inbound and outbound calls, but the thing that really sets the company apart is the support. I've thrown some next level problems at them, expecting them to say "sorry, but no" - I always get "sure, no problem". Well done.
Avantages
It's so simple to set up. From purchasing the number, through to setting up complex redirects, configuring end user devices and support is outstanding.
Inconvénients
Not much, maybe they could have a few more integrations, but maybe I should also ask them if they could make them!
- Secteur d'activité : Construction
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
We tested 12 companies. JustCall won our business.
We tested Google Voice, DialPad, Wix Phone, Ooma, GrassHopper, FreshDesk, Nextiva, Verizon OneTalk, Zoom, RingCentral, Kixie, and JustCall. It was the most feature-rich service. JustCall won us over because of all their features. Their customer service has been fantastic. I'm very happy overall with the service.
Avantages
We LOVE the SMS after business hours auto-responder feature, the SMS scheduled send feature, and the SMS saved replies feature. This saves us so much time, you have no idea. I also like that their SMS is formatted (so it honors line breaks). Also like that you can do MMS photos and video (except in group messages). Custom music on hold is also very very cool. Their customer service is also fantastic and they actually follow up with you on bug reports, questions, suggestions, etc. They also even added a few features for us on request (i.e. sync phone contacts on the iOS app).
Inconvénients
the cost is a little more than the competitors, but the service is worth it, we felt. The group SMS lacks MMS capability. The call quality is not HD.
Pourquoi passer à JustCall
All the others were lacking at least one of the main features we were looking for, namely SMS saved replies, MMS, SMS out-of-biz-hours auto-reply. JustCall having SMS schedule send was a thrilling bonus that we weren't even expecting.Réponse de JustCall
Hi Hamlet!
It's always thrilling to get feedback from our clients, especially such amazing reviews that keep us going. We strive every day to make the lives of (sales/support teams) easier and it's encouraging to hear when we've been successful.
Thank you for taking the time to share this with us. It means a lot to our team.
You can follow our latest product updates here - https://justcall.io/updates/
- Secteur d'activité : Services aux consommateurs
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Disapponting
Looking for another provider. I only use it because it does SMS.
Avantages
It does the basics well.Poor bulk sms opt out policies. basically don't use it.
Inconvénients
buggy, stops working. text lags. Hard to use via desktop, mobil app has limited functionality
Réponse de JustCall
Hi there, I understand how frustrating it must have been for you. This isn't the quality of service we aim to provide.
To help us fix this, I would request your email id so that I can take this up with the concerned department and get back to you at the earliest.
I can fix the issue for you, so you can able leverage JustCall's SMS feature for your business.
Note: For faster responses please reach out to the support team through live chat.
- Secteur d'activité : Services financiers
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Game Changer
We have absolutely loved using Justcall and it has allowed us to grow our business tremendously.
Avantages
The way JustCall integrated with Zoho made it a no brainer for us. I know a few different phone systems "integrate" with Zoho but not like this.
Inconvénients
I don't love that we constantly have to pay for more texts and more minutes. I wish there was a way to just include that in the plan.
Réponse de JustCall
Hi Ty, Thank you for taking the time to leave us a review. We appreciate your feedback and are pleased to hear that you're enjoying our product.
With respect to the feedback could you kindly explain this in detail over a mail?
Thank you.
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