En savoir plus sur Connecteam

Connecteam was designed and built as a true all-in-one solution. Easily engage and manage non-desk employees with a true all-in-one mobile app. Connecteam offers a powerful, mobile-first platform that helps improve communication, enhance daily processes and save time. Connecteam is trusted by over 12,000 companies and is used by more than 100,000 employees worldwide. Starts at just $29/month for up to 30 users - sign up now and start your free 14-day trial! Running a business is hard and at times overwhelming. That’s why we created Connecteam, so businesses can easily communicate, operate and train their deskless teams, no matter where they are. Our mission is to help businesses thrive by taking away the daily hustle and complexities of managing teams so they can have the peace of mind to grow and run their business. We focus on everything employees and managers need to better manage their day to day, in one easy to use platform: multiple tools to enhance employee communication and engagement, employee training and onboarding, employees scheduling, time tracking, timesheets management, digital checklists and forms, task management, HR and welfare, knowledge centers, files storage, and much more! Ensure a secure and easy login for system admins with Active Directory Single Sign-On (SSO). And the best part? Connecteam works like lego. Every business can activate the features it needs and highly customize them for the best fit.
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Connecteam - Prix

Connecteam est disponible en version gratuite et propose un essai gratuit. La version payante de Connecteam est disponible à partir de 29,00 $US/mois.

À partir de :
29,00 $US/mois
Version gratuite :
Oui
Version d'essai gratuite :
Oui

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Connecteam - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,8
Fonctionnalités
4,7
Simplicité
4,7
Support client
4,9
Jason
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5
Publié le 04/10/2022

Best HR software that i've come across and by the looks of things they are just getting...

Brilliant. Absolutely brilliant from the design to the usability to the support articles and videos to the customer service. This is a great platform and a great team and i'm looking forward to growing with it in our small organisation.

Avantages

The simplicity and scope of the software. It packs so much in while keeping it relatively easy to use and administer. I'm really impressed.

Inconvénients

I think the pricing model could be a little more flexible for 11 - 30 level organisations but offering a free version for firms under 11 employees helps a lot with that.

The editors can be a bit cumbersome (the Text editor windows in many cases are small compared to available screen real estate).

There is no auto-save so if you have connectivity issues, or have fat fingers when using your mouse... bye-bye work. These are by no means deal breakers though, just things to be aware of and I'm sure they will address these in the long term.

The automation cannot be routed between different segments for different activities (e.g. employee signs this, then send to admin assistant to review, then send to the manager to sign. Again though these are by no means deal breakers and I'm certain these features will be added in the future.

Réponse de Connecteam

Thanks for the review Jason!
Our product keeps on improving thanks to our amazing customer feedback!

You can certainly create an automated procedure with our forms using our status and notes feature !

Feel free to reach out to [email protected] as we will be glad to assist!

Répondu le 09/10/2022
Audrey
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5
Publié le 02/09/2022

Connecteam offers user friendly and efficient ways to manage a business.

Connecteam is an efficient app that has helped me build training databases and easy reference materials for team members. It is also an effective way to communicate with and assess team needs throughout the work week.

Avantages

Connecteam is efficient and affordable. Team communication and training materials are easily accessed, and created without a large learning curve. Customer service is very responsive, and works tirelessly to fix software issues that arise.

Inconvénients

The scheduling and calendar piece of the app used to be difficult to coordinate with google calendar, however, I have not re-tried this after new features have come out. I wish more administrative capabilities were available via mobile device access.

Réponse de Connecteam

Thank you so much for your detailed review, Audrey!

We know that the Google Calendar sync can be improved and it's already on our roadmap to make it better :)

As for more mobile capabilities for admins - we're adding more and more with each app update on a bi-weekly basis. If you have any specific capabilities you'd like to see on your mobile app as an admin, please email our product team at [email protected] so we can prioritize it :)

Thank you so much!

Répondu le 13/09/2022
JoAnna
  • Secteur d'activité : Machines
  • Taille de l'entreprise : 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 29/08/2022

Connecteam Is A Team Connected!

The best thing? The Connecteam support staff are with us every step of the way on our journey and this is what makes the difference. Sometimes, you purchase an app and there is no support at all – they take your money and you never hear from them. But with Connecteam, you are assured support with real people in real time! I can’t thank this team enough for their collaboration and their incredible assistance. You really believe that you are a partnership, that your success is their success. Don’t hesitate to reach out to these guys, they are quite simply, awesome!”

Avantages

I give Connecteam 5 stars (6 if I could!) - The app has bought together all of our systems into one place. Using the app on mobile phones, we are now paperless, the technicians can clock on and off easily and can write their repair notes effectively, and with the touch of a button, it goes back to the office in real time. Our labour efficiency has stabilised, our invoicing of customers is now done within 24 hours, and our profit margin is a lot healthier, meaning smiling faces on the Board of Directors!

Inconvénients

No cons to this application. We would like however to have the techs diary sync with their hours that they actually worked.

Réponse de Connecteam

JoAnna, you're making us smile :)

It's amazing to hear you're able to better manage your company's day-to-day with Connecteam, saving costs and bringing people together.

We're super happy to hear you're satisfied with our customer support teams, they really go the extra mile every day in order to provide the best service for our customers.

We thank you again for the time you took to write this review! Have a great week!

Répondu le 12/09/2022
Robert
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5
Publié le 08/08/2022

I am damn fussy and this is the closest thing to perfect I have found

Terrific Software. Only spoke to support once, they responded within a few hours (and bear in mind we are the other side of the globe form them) so very happy.
We were purchased a high tier of the product but not the top tier, about a month ago they stopped billing us as they announced it was to be free for under ten employees. However, this software is a great contributor to why we won't be under them employees for much longer.

Avantages

Our entire business is based around scheduling, we send workers out into the field and their tasks and shift times are liable to change with no warning. I sit at the desktop app in the middle of all the action and my team use their mobile phones to update me constantly.
Lots of software does that, such as Deputy etc, but I liked the ease of scheduling. One you adapt the language (for us "job" = client and "user" = team member so it's pretty easy) It's excellent at long range repeated scheduling, and then altering the schedule on an hurly basis as things unfold.

Inconvénients

There's a little bit on going in and out of the Job Scheduling and Time Clock areas, would love to be able to see both simultaneous of link them e.g. click on a past shift in Scheduling and go straight into any shift change requests for it that exist, but other than that, not much!

Alternatives envisagées 

Deputy et BrightHR

Pourquoi choisir Connecteam 

Deputy involves a lot of cut and pasting to repeat shifts. Got right up my nose. I have heard that has been addressed since.

Logiciel antérieur 

Deputy

Pourquoi passer à Connecteam

we had an opportunity to move to BrightHR but I assessed the scheduling as being quite inferior to Connecteam, which is the same reason we moved on from Deputy

Réponse de Connecteam

Thank you so much for your detailed review, Robert!

We appreciate your support and feedback and already forwarded it to our Product teams :)

Thanks again!

Répondu le 21/08/2022
Richard
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 2-10 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 08/08/2022

Connecteam is the winner.

It has been a massive time saver, if you don't make any entry mistakes! Our staff love using it, we get very little down time too.
To be honest, the only issues we do get is on IPhones that need to update their OS. If the employee doesn't do it very soon after notification it can cause Connecteam to stop working properly. Even after removing and downloading again. Learning curve for the phone owner i'd say!

Avantages

Excellent one time entry scheduling. Scheduling up to 12 months in one go! With either: weekly, daily, 4 weekly. 3 weekly, monthly or quarterly schedules. GPS location clock in and out. Very little usage of data on employee devices!
Easy export to Excel for payroll management. Break down of all jobs worked on, plus rounded up time spent on say, "travelling between jobs". Makes it so much easier to manage our payroll when we use detailed itemized payment categories (Basic pay, travel time, commercial rate, mileage, holiday etc...).

Inconvénients

It would be good when inserting a PDF or picture in Updates, you can also enter some text to go with it.

Alternatives envisagées 

Jobber et Planday

Pourquoi choisir Connecteam 

Didn't offer the scheduling variations, and from memory GPS wasn't available?

Pourquoi passer à Connecteam

Primarily the way the schedule job planner works. Connecteam is the best for ease of use and simplicity. Planday and Jobber were far too expensive, and we use our own downloaded PC based payroll software (12Pay) that works the best for us. So we don't need an all dancing all singing app for all.

Réponse de Connecteam

Richard, thank you SO MUCH for this detailed review! We highly appreciate the time you've spent writing this review :)

As for attaching a file to an Update - the way Updates work, allows you to add text and files as you see fit. There's no need to add a caption as you can simply write down whatever you like anywhere in the update. So you can actually create it as "text-image-text-PDF-text-video", and so on :) On the other hand, when attaching an image or a video in the Chat, you do have the option to add a caption as it doesn't have the Update structure :)

As for iOS - All devices, including iPhones, shouldn't have any issues, especially when using a supported iOS and using the latest version of Connecteam, which is being updated mostly automatically on a weekly or bi-weekly basis.

If you encounter any issues, please don't hesitate to contact us over the live chat from your admin dashboard or app :) You can also email us at [email protected]

Thanks again :)

Répondu le 14/08/2022

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