--- description: Avis sur Hostaway : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Hostaway | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels de channel management](/directory/256/channel-management/software) > [Hostaway](/software/165334/hostaway) # Hostaway Canonical: https://www.softwareadvice.fr/software/165334/hostaway Page : 1/65\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/165334/hostaway?page=2) > Adoptée par plus de 20 000 gestionnaires dans le monde, Hostaway est une plateforme leader du secteur, alimentée par l’IA, dédiée à la gestion de locations saisonnières et conçue pour les professionnels de la location courte durée. Hostaway centralise tout pour plus d’efficacité et une croissance plus rapide. Développez votre activité, gérez toutes vos réservations, automatisez la communication avec vos voyageurs, synchronisez vos annonces sur des plateformes comme Airbnb et Vrbo/Abritel, et augmentez vos réservations directes depuis une plateforme unifiée, en économisant jusqu’à 60 minutes par réservation. Ce que vous pouvez faire avec Hostaway : • Développer et gérer vos réservations sur les principaux canaux (Airbnb, Vrbo/Abritel, Booking.com, Google) • Synchronisation en temps réel des disponibilités, tarifs et calendriers sur tous les canaux connectés • Gérer toutes vos réservations et conversations dans une seule boîte de réception unifiée • Automatiser 93 % des messages répétitifs aux voyageurs grâce aux réponses IA • Augmenter vos revenus de 25 % ou plus grâce au Dynamic Pricing • Suivre les performances avec des rapports et analyses avancés • Portails propriétaires en libre-service et relevés automatisés pour un reporting clair et professionnel • Connecter vos 200+ outils grâce à des intégrations puissantes • Créer ou connecter votre propre site de réservation directe pour réduire les commissions OTA Pourquoi les hôtes choisissent Hostaway : Conçue pour les gestionnaires de biens et les marques hôtelières passant de 5 à 500+ biens, Hostaway évolue avec vous. Parce que l’hospitalité 24/7 nécessite une assistance immédiate, Hostaway propose : • Support téléphonique primé 24/7, toujours disponible • Centre d’aide complet en libre-service • Taux de satisfaction client supérieur à 97 % • Équipe internationale et multilingue, assurant une compréhension locale Obtenez une aide réelle, rapidement. Commencez dès maintenant : Adoptez Hostaway et découvrez une manière plus intelligente de gérer votre activité de location saisonnière, conçue pour évoluer avec vous. > > Conclusion : 1597 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 1597 Avis | | Simplicité d’utilisation | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: Hostaway - **Pays**: Helsinki, Finlande - **Entreprise fondée en**: 2015 ## Contexte commercial - **Public cible**: Auto-entrepreneur, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, danois, espagnol, finnois, français, grec, italien, néerlandais, portugais, tchèque - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 199 de plus ## Fonctionnalités - API - Accès mobile - Alertes/Notifications - Analytique des canaux - Application mobile - Automatisation du marketing - Autorisations basées sur les rôles - Base de données de biens - Base de données de clients - Booking Management - CRM - Calendrier des événements - Campagnes multicanales - Carte de fidélité - Champs personnalisables - Communications avec les invités - Comptabilité - Comptabilité intégrée - Contrôles/Permissions d'accès - Distribution multicanal ## Intégrations (61 au total) - AIPEX - Akia - Asana - AutoRank - Autohost - BeHome247 - Beyond - Boostly - Boostly - Breezeway - ChargeAutomation - Chekin App - CloudBooks - Doinn - Duve ... et 46 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat ## Category - [Logiciels de channel management](https://www.softwareadvice.fr/directory/256/channel-management/software) ## Catégories connexes - [Logiciels de channel management](https://www.softwareadvice.fr/directory/256/channel-management/software) - [Logiciels de location saisonnière](https://www.softwareadvice.fr/directory/4545/vacation-rental/software) - [Logiciels pour hôtels](https://www.softwareadvice.fr/directory/4504/hotel-management/software) - [Logiciels de réservation](https://www.softwareadvice.fr/directory/432/reservation/software) - [Logiciels de gestion des canaux pour hôtels](https://www.softwareadvice.fr/directory/4345/hotel-channel-management/software) ## Logiciels similaires 1. [Guesty](https://www.softwareadvice.fr/software/418418/guesty) — 4.4/5 (480 reviews) 2. [Buildium](https://www.softwareadvice.fr/software/1154/buildium-property-manager) — 4.5/5 (2234 reviews) 3. [Entrata](https://www.softwareadvice.fr/software/5223/entrata) — 4.6/5 (444 reviews) 4. [Uplisting](https://www.softwareadvice.fr/software/81639/uplisting) — 4.7/5 (129 reviews) 5. [RentalReady](https://www.softwareadvice.fr/software/402927/rentalready) — 4.9/5 (119 reviews) ## Avis ### "Payment processing" — 5.0/5 > **Ashok** | *12 août 2026* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Mary was helpful and has experience in helping the customers. Hostaway has Channel integration and direct booking web site. > > **Inconvénients**: Some times, specially on weekends it's hard to connect with onboarding specialist. Hostaway does't pay local parish taxes. ----- ### "Outstanding Onboarding & Support" — 5.0/5 > **Deidra** | *4 août 2026* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: The onboarding experience was very hands-on. \[sensitive content hidden\] was incredibly responsive and always made himself available whenever I had questions. We scheduled Zoom calls as often as needed, and I could come prepared with a list of questions each time. He would either share his screen to walk me through exactly how to do something or jump in and help configure features when needed. That level of support made a huge difference, especially while setting up eight listings. I never felt like I was left to figure things out on my own. > > **Inconvénients**: The initial setup is definitely time-consuming, especially when you're migrating multiple properties. Creating listings, booking links, automations, and getting everything configured takes a significant amount of work. That isn't really a Hostaway issue as much as it's the nature of setting up a property management system. Once everything is in place, though, it feels well worth the effort. > > Overall, my experience has been very positive. While there was a learning curve during the setup process, working through each property helped me become familiar with the platform and where everything is located. I now feel confident managing my listings going forward. Having such great onboarding support made the transition much smoother, and I'm excited to start using Hostaway as our primary property management system. ----- ### "Excellent knowledge and very helpful" — 5.0/5 > **Evan** | *30 mai 2024* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: \[sensitive content hidden\] helped me figure out the financials section and correct many errors that I had with my listings to make sure to run accurate financial reports. > > **Inconvénients**: It is a little expensive and there have been a few growing pains with the constant upgrading and changing of the software. Financials were a challenge for me as a I am not an accountant/bookkeeper. The email replies to issues are often not helpful or successful. Usually need to schedule or make a phone call or the issue remains unsolved for weeks in waiting for replies, etc.. > > Positive. I like the fact that I can call and get support usually in the same day. ----- ### "A great start with Hostaway" — 5.0/5 > **Maria** | *8 août 2026* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Hostaway has made managing multiple properties and bookings much easier by bringing everything together in one place. The platform offers a wide range of features and integrations that help us automate many of our daily tasks and keep our operations organised. I would also particularly like to mention Fatih from the onboarding team. He was fantastic throughout the entire onboarding process. The training sessions were very clear and easy to follow, and he has a great ability to explain even the more complex features in a simple and practical way. He was always friendly, patient, attentive and happy to answer all our questions. Having this level of support made the transition to Hostaway much smoother for us. > > **Inconvénients**: As we are still relatively new to Hostaway, we haven't had enough time to explore the platform in depth and identify any major downsides. So far, the main areas we feel could be improved are related to workflow and ease of use. For example, some changes need to be made directly on the specific booking platform rather than through Hostaway, which can make certain tasks less convenient. Another small frustration is that when we receive a notification for a new guest message and click on it, it takes us to the Hostaway homepage rather than directly to the relevant conversation in the inbox. It would be much more practical if notifications linked straight to the message. These are relatively minor points, though, and overall our experience so far has been very positive. > > Overall, our experience with Hostaway has been very positive. It is a comprehensive property management platform that has helped us streamline our operations, manage bookings across different channels and automate many repetitive tasks. There is naturally a learning curve because of the number of features available, but the onboarding process made this much easier. Fatih who conducted our training, was excellent and made a real difference to our experience. His knowledge of the platform, clear explanations and friendly approach gave us confidence to start using Hostaway from the beginning. Overall, we feel well supported and very positive about our decision to use the platform. ----- ### "Impliment some suggestions but overall happy with Hostaway" — 5.0/5 > **Hayley** | *3 août 2026* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: 24/7 help user friendly owners portal is good and easy for the owners to use The Guest portal is good > > **Inconvénients**: would also be good to have an online chat for help so we don't have to wait on hold for too long and can get some answers straight away. > > very good. We would like to see some of the suggestions put into place. such as being able to put the apartments in numerological order instead of order that host away puts them. Also be able to get a text message for new bookings or last min bookings. Also to have a cut off window for booking at 2pm every day not having to close the whole day off is a big one. ----- Page : 1/65\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/165334/hostaway?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/165334/hostaway) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées