Asset Panda


Asset Panda - Logo

 

1086 avis (4.5/5)
 

Asset Panda is a cloud-based platform for facility managers that offers a suite of applications including asset tracking and maintenance management. It is compatible with Windows, Mac, iPad, iPhone and can be used from anywhere while updating data in real-time.

Asset Panda helps users assign contacts by location and track depreciation. The User can use a barcode scanner to look up asset details and automate pick lists. Role-based security ensures that employees are granted the appropriate level of access, so they always see the information relevant to what they are working on. Asset Panda offers customized exporting and reporting features. Reports can be automated via email, with the ability to add custom calculation fields (and designate if each field should be required) before sending.

Asset Panda helps users in auditing, facilities management, equipment support ticketing, compliance and purchase order management. Other features include asset photo tagging, replication configuration and Gantt charts. Support is available via chat, email and phone. Pricing is either per asset or per user.

 

Asset Panda - Dashboard
 
  • Asset Panda - Dashboard
    Dashboard
  • Asset Panda - Asset list
    Asset list
  • Asset Panda - Custom reports
    Custom reports
  • Asset Panda - Mobile add asset
    Mobile add asset
  • Asset Panda - Mobile list
    Mobile list
  • Asset Panda - Multiple devices
    Multiple devices
Système(s) d'exploitation pris en charge :
Mac OS, Navigateur web (indépendant du système d’exploitation), Windows 8

1086 avis sur Asset Panda

 

James G. Secteur: Enseignement supérieur Nombre d'employés:  1 001-5 000 employés Nombre d'employés:  1 001-5 000 employés

17/09/2018

17/09/2018

Provenance de l'avis : Capterra

Asset Panda solved the impossible.

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We had an incredibly diverse inventory. Fields for one asset didn't necessary make sense for many other assets, which just about every inventory solution we slogged through demos trying out couldn't handle. At first I found their 10 table (group) limit rather restrictive, but once I figured out how I could leverage their system into a functional schema, it was as incredibly robust as if I'd built the database myself - and fast for a cloud solution. Now I don't need to spend unthinkable amounts of time building a LAMP solution from the ground up, or paying someone to do it for us, and all without hardware to worry about either. It's an expensive solution, but it will guarantee a worthwhile ROI when you do the math and realize the costs of creating a solution as powerful as they have yourself. And you get the Apps too!

Avantages

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Inconvénients

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

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Réponse : Asset Panda 19/09/2018

Hi James, we appreciate you writing a review on the Asset Panda No code platform. We strive the offer the most adaptable platform in the world to help our clients meet their specific business needs without having to write one line of code. If anything comes up we can help you with please reach out to Oiler Workd Class client success team via phone, email or chat.

Thank you for the opportunity to serve you.

Douglas D. Secteur: Psychologie Nombre d'employés:  51-200 employés Nombre d'employés:  51-200 employés

24/02/2020

24/02/2020

Provenance de l'avis : Capterra

Asset Panda Review from Financial Director / Nerd

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We have not experienced any difficulty with the availability of the product (downtime) and think the flexibility is the strength of the software. The import feature works very well and reporting is very intuitive. We still have a way to go with implementing some of the finer points of the software namely bar coding. We were also implementing a new EHR and Accounting software at the time which reduced some of the features we did not implement.

Avantages

The ability to customize the fields and change them to fit your needs. It was a SaaS type solution and not terminal based on local servers. We also have accounting software, document management software, and Electronic Medical Record software and we have the least amount of issues with Asset Panda.

Inconvénients

Support is mostly thru emails, but this is true of our EMR software as well, which is the primary software most of our employees use everyday. Therefore, what I dislike a little is more of an industry trend. The positive side of it is assistance is documented. Actually, we haven't had to use support that much.

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Réponse : Asset Panda 28/02/2020

Hi Douglas, we appreciate your writing a review on the Asset Panda platform. If anything comes up we can help with please refer to our comprehensive knowledge base and reach out to our World-Class client success team.

Thank you for the opportunity to serve you.

Tom H. Secteur: Construction Nombre d'employés:  2-10 employés Nombre d'employés:  2-10 employés

03/12/2019

03/12/2019

Provenance de l'avis : Capterra

Great product!

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We have found a huge amount more solutions and improvements to the way we manage our assets and business than what we initially were wanting and expecting from the product. The flexibility and options available to build your own unique product has been great.
The staff and support is always amazing. It was one of our concerns initially as we are an Australian company, but any time we contact them for any questions or technical support they respond back straight away and always follow up to make sure everything has been sorted out.

Avantages

We are a hire company that started using it to track asset movements, but now use it for fleet maintenance, work orders, staff time sheets, inventory, repairs tracking, plant road registrations all sorts of forms, reports and record keeping. A whole lot more than initially planned. We have been using this software for a year and now that we are starting to build up historical data throughout the program we are seeing more and more benefits.

Inconvénients

We have had some issues with the GPS tracking side of things.s As a hire company one of our main uses we have is to have a map point of where our products are in many locations. There has been some workarounds to make it possible, but I think there could still be some improvements to be made in this area.

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Réponse : Asset Panda 06/12/2019

Hi Tom, we appreciate your writing a review of the Asset Panda platform. We love that you are using the tool for a variety of business issues. If you need help with anything please review our extensive knowledge base and/or reach out to the World-Class client success team.

Thank you for the opportunity to serve you.

Adam E. Secteur: Gestion de l'enseignement Nombre d'employés:  201-500 employés Nombre d'employés:  201-500 employés

08/06/2017

08/06/2017

Provenance de l'avis : Capterra

A complete letdown

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We ended up renewing with Asset Panda after they fixed all of my previously mentioned issues in the original review further below. I think it's fair to provide an assessment of our use since.

Avantages

Asset Panda has all the features and price point that make it one of, if not the best, asset management tool that I've come across. We explored a few options when we were having so many difficulties and no other vendor I spoke with was able to offer me all the features that Asset Panda has at the same (or a better) price point.

I am cautiously optimistic that our experience will continue to be a pleasure. An asset management tool should be something that just works and not something you have to fix problems with daily. Our data is very valuable and its integrity is of the utmost importance due to our 1:1 initiative.

Active Directory sync has worked flawlessly over the past 6 months. Importing and updating of assets through their import tool is incredibly easy. Though I fully recommend using XLS sheets as I have had issues using CSV sheets.

The mobile application is still hands down one of the best applications I've used on iOS. The barcode reader reads quickly and accurately. Features like group scanning, filtering, and running actions are seamless.

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Réponse : Asset Panda 13/06/2017

Hi Adam, we appreciate you taking the time to write a review. I checked with support and they informed me that everything is fixed and working properly. They said the account was turned off for lack of payment automatically by our system. Also, I went into the history and saw the issues we had when we initially installed AD and the most recent problem. Your account was a particularly hard one for us on the AD install. We are glad all the issues are fixed.

Our support and development team are hard working honest people. Your account was highly abnormal on the AD install and it took a while to trouble shoot it. On top of that, we have to prioritize support for clients with up to date payment.

The account will be open for you once we received payment.

Kristy C. Secteur: Pétrole et énergies Nombre d'employés:  13-50 employés Nombre d'employés:  13-50 employés

17/12/2019

17/12/2019

Provenance de l'avis : Capterra

Highly Recommend Asset Panda

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The biggest benefit has been the ability to change the configuration. I didn't realize how impactful that capability would be until my company started growing and changing. The team has been using the app and

Avantages

Asset Panda is highly configurable. It's really been great for us as a start up to be able to change the configuration as needed to meet our growing company.

Inconvénients

The only hurdle is learning how to configure it for what you want. Although, it's not much of hurdle since the customer service and technical support has been so spot on. Everyone I have worked with at Asset Panda has been quick to respond and provided a solution. It's been really great customer service over the last 2 years.

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Réponse : Asset Panda 24/12/2019

Hi Kristy, we appreciate your writing a review on the Asset Panda platform. We appreciate you being a customer for a few years and love that you have been able to configure and adapt the platform to your needs as the company grows.

Thank you for the opportunity to serve you.