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Weave - Prix
Weave n'est pas disponible en version gratuite et ne propose pas d'essai gratuit.
Produits similaires à Weave
Weave - Avis
Évaluation des fonctionnalités
Tous les avis sur Weave

- Secteur d'activité : Mode et vêtements
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant Essai gratuit
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Provenance de l'avis
Merveilleux logiciel
Avantages
De très bonnes fonctionnalités, Weave permet aux entreprises d’établir des relations conviviales avec les clients avec une gestion intuitive. C’est un produit que j’aime beaucoup surtout les appels téléphoniques des clients.
Inconvénients
La prise de main est souvent difficile pour un débutant puisque l’application n’a pas de formation en ligne.

- Secteur d'activité : Vente au détail
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
Logiciel de gestion
Dans l'ensemble , Weave c'est un meilleur logiciel de planning, de gestion des mails pour aider les entreprises à mieux s'occuper des clients et présente également plusieurs fonctionnalités pour faciliter la tâche. Très facile , rapide et efficace
Avantages
Ce logiciel est facile à utiliser et regroupe toutes les tâches en unique forme permettant aux entreprises de tout gérer les services pour l'amélioration des produits
Inconvénients
Logiciel très intéressant apportant plus aux entreprises mais limité et pas disponible dans tout les pays

- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave - Lots of tool on One Platform
It has been an excellent experience. Really enjoy working with weave and they are receptive to new features.
Avantages
Lots of tools built in. Reminders, reviews, payments, texting, and phones.
Inconvénients
Analytics is not available for Eaglesoft yet. It'd be nice to have an even more all in one solution.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Very easy and user friendly
It's been a great relationship with Weave over the last 6 years. The very few times we had a issue it was handled quickly or had the option to switch over to mobile devices and continue working.
Avantages
Weave is user friendly, can be used on desktop and mobile devices, and offers several products in one place. It takes a few minutes to train a new employee on the Weave system and they can start using it right away.
Inconvénients
The insurance verification needs to be improved. I opted out of the product because it didn't offer what I needed.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Absolutely Terrible Product & Support
Absolutely terrible. It's actually insane how awful our experience has been in less than a few weeks. Buyer beware. The only upside is no contracts. We will be cancelling our service.
Avantages
As far as the actual software goes, the only thing I liked was what was shown and promised to us during our demo before purchasing the product, which was not at all what the product or support actually delivered. The cost is much lower than competitors, which initially seemed like a great deal, but now it's clear that you get what you pay for.
Inconvénients
Everything, but especially the support. Our entire experience porting over from our previous software (Podium) was a nightmare, and our "dedicated team" was unavailable during the process. We told them we were only able port our phone number over on a Monday, as it's the only weekday we're closed. They decided to initiate the port on a Tuesday during business hours, without asking us first, leaving us with no phone lines for hours and no way for our patients to reach us. When we attempted to contact them to find out what was going on (because we didn't know they were porting our number that day), we were told no port was happening, only to be contacted hours later after the port was completed by the very person we'd been trying to get ahold of all day, stating that the port was complete. The product functionality is also terrible. "Features" that are half built and not meant to be used yet, despite them being launched in the software. Many functionalities that are promised are actually not available at all. Oh but don't worry, everything you need is "on the road map to be implemented next year".
Réponse de Weave
Terra, Thank you for sharing your experience. We sincerely apologize for the challenges you faced during your transition to Weave. Your feedback is important to us, and we’re committed to improving our processes and communication.
We’d like the opportunity to address your concerns directly. Please reach out to us with best contact information at [email protected], and we will have a senior member of our support team reach out to you directly.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
You need this!
We love it! It was the best investment we made. The feedback we get from patients is so positive and they are so happy we are using this platform for our communication needs.
Avantages
Very functional and easy to use. Our patients love it!
Inconvénients
The initial set up with the phones was difficult and we had to get some replaced.
Pourquoi choisir Weave
We needed a better communication system.Logiciel antérieur
When I WorkPourquoi passer à Weave
There were lots we demoed but Weave was superior- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
My experience with Weave at our Dental Office
It has been a positive one that I would go thru again.
Avantages
As Weave has progressed by adding more tools and improvements it has made the program more user friendly. I especially like that fact we can send in our opinions and recommendations, they have made those modifications and changes.
Inconvénients
When we first started with Weave it was new to everyone and I believe Weave was still working out the kinks with reports, how application looked, and intigraton. It has been frustrating at times. It takes a long time to be heard about changes that need to be made in their program.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Always improving, they've made huge strides in the last year
Weave has made huge strides and improvements since we started using it 6 years ago. The new interface is a gamechanger.
Avantages
They are constantly and consistently coming up with updates and improvements to the program.
Inconvénients
I wish it integrated with our Dolphin software.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
TIME SAVER!
We love how it integrates with our eaglesoft software so when someone calls I already know all their information before I even pick up the call. This has made my job alot easier and saves time.
Avantages
Very easy to use and alot of things I can get done with just one application.
Inconvénients
It freezes up multiple times a day and closes itself out. Sometimes has difficulty connecting to our credit card machine.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
We love Weave!
Fantastic! Would def recommend 10/10 it has definitely made our lives easier. We love the appointment request feature and how it prompts patients for reviews. We have been able to gain more reviews and new patients because of that feature.
Avantages
Our office love is! It is extremely efficient & user friendly!
Inconvénients
It would be nice if ipad portal could easily import patient information.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les mois pendant plus d'un an
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Provenance de l'avis
Good UCaaS product with a very good bang for your buck
It's not a bad product. We used it for a handful of our sites and had some good success with it. Ultimately, we moved on from Weave in a UCaaS consolidation, but I really wish in hindsight we had given Weave more of a chance.
Avantages
The Weave Desktop app has a balance to it that makes navigation relatively easy, provided you understand how to navigate it.
Inconvénients
There are certain things you could only do in the desktop app as compared to the web browser
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave Review
I use weave everyday at work. The Software is a great way to communicate with patients
Avantages
The texting features are very handy to communicate with patients.
Inconvénients
They send me a lot of emails that are duplicates.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave all day, every day!
I have used Weave since its inception. I will not work at an office without it.
Avantages
I love the instant communication. No accessing a website. The app is fantastic!
I love the integrated phones, but mostly the texting feature
Inconvénients
There are cons? I don't know of any!
Weave has everything.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Admin Assistance
The experience our office has had is been really good. The support team is fantastic. I have no complaints other than spell check.
Avantages
The text message service is awesome. This service has saved our office a lot of time. I also love the app on my phone. I can check the messages and schedule away from the office.
Inconvénients
No spell check when texting. I type to fast and misspell words.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Love this app for remote working
Awesome app, love that I can use remotely
Avantages
I work remotely and the clinic and I as well as other remote billers can communicate quickly and efficiently
Inconvénients
i do not dislike anything that I have utlized so far
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Weave is the BEST
Easy to use and great support system Highly recommend
Avantages
This is the best patient communication tool out there. Tried different companies and Weave is the BEST!!
Inconvénients
I really don't have any complaints about Weave
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Weave updates continue to impress
Overall, our office has had positive experiences with Weave. We have given a lot of feedback to the company and have appreciated the new updates that the company continues to improve. The option to view the upcoming schedule through the Weave application has been one of my favorite parts of this software. The ability to look at our office schedule from my cell phone has been extremely helpful when our office is without power. I also appreciate the ability to receive calls through our office on my cell, with just a couple of clicks.
Avantages
Our office has appreciated the ease of use of both the desktop and mobile applications on our phones. We can quickly communicate with our customers and with one another through private team chats.
Inconvénients
Weave is a VOIP system, and have experienced issues with internet connections. We have occasionally struggled with static feedback with calls, both received and those called out. We have sent reports to the company and hope they continue to improve these problems.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Flores Optometry Inc Review of Weave
Weave has been an excellent addition to the office that makes patients lives easier as well as staff members.
Avantages
Weave is such a great tool that makes communication with our patients very easy, efficient, and is extremely user friendly. I love that it is customizable to the needs of the office in terms of setting types and frequencies of appointment reminders, as well as the ability to separate messages as actionable so patients' questions and messages don't get forgotten. It is also great to be able to send customizable forms that patients can easily fill on their mobile devices, as well as allowing email marketing.
Inconvénients
What I like the least about Weave is that it doesn't take the preferred language a patient has from OfficeMate and automatically changes that to their preferred language on Weave.
- Secteur d'activité : Santé, bien-être et fitness
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Weave Saved Us Post Fire
Weave is excellent- I love how they are always adding new features and they really listen to what the customers want. I see it getting better and better.
Avantages
Shortly after buying my new office, the office had a fire and we had to shut down. We were closed for a year before we found a new spot. Weave was a huge savior to our business because it allowed me to listen to the quality of phone calls so I could train new staff remotely. It also allowed us to work more efficiently when confirming appointments because there were times when I had to do all of that as the doc before we found new staff.
Inconvénients
There are no robo calls, which we need as an office that has older patients and mostly home phone numbers without email- so you can't text or email. Crystal PM is also not integrated with important features like save the date reminders. I would like to see a more frequent refresh from Crystal to Weave. If a patient asks to text them a reminder of their appointment, and it takes 5 minutes to add a new patient to the system, it is easy to forget about during that time. Also the email campaigns are having an issue with spacing/glitching.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Honest review daily user
Avantages
I like how Weave is very important to our everyday work environment. It has many features and they create new ones often. It is not just for patient communication but also easy to communicate with our staff.
Inconvénients
I do not have any cons with weave. Our office has had weave for more than 6+ years. I have no complaints and recommend to any medical offices.
- Secteur d'activité : Hôpitaux et soins de santé
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Weave: The best of the best
I would say so far it's been amazing. I have had nothing but great experiences with weave. They offer such a wonderful platform to contact our patients on. They have amazing customer support and great walk-throughs for any new things on their platform. 100/10!
Avantages
I love weave! So many amazing things I can use through them and always provide the best support!
Inconvénients
sometimes it says someone is typing to the same patient as me when they aren't
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Alta Loma Animal Hospital Review
Amazing, very user friendly, we love it and love using it
Avantages
Very easy to use, clients love it and so does staff
Inconvénients
I wish you can maximize the app, besides that it’s great
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Review of Weave
Avantages
I like that we can use the phone for texting and calls. I love having the calls recorded
Inconvénients
The reminder system needs work. The reminder emails just state that the patient is due but now what it is for
Réponse de Weave
Hi Nicole! Thank you for your review and your feedback. Our product team takes feedback very seriously, and we appreciate your thoughts. Your feedback will be passed on to our product team.
- Secteur d'activité : Cabinets médicaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Great program would highly recommend
Great. Made recalls and communication with patients a breeze
Avantages
The ease of reaching out to patients and the ability to read my voicemails
Inconvénients
Nothing at all. My only issue was cost. If pricing could be more affordable
- Secteur d'activité : Vétérinaire
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Vet Clinic Review
Avantages
Love the convenience of usage. All things within one app, texting, review requests, voicemail, caller ID, etc. Also very nice to be able to easily upload our monthly on hold message and listen to call records as needed.
Inconvénients
Not integrated without practice management software so we manually have to upload our client list to utilize caller ID. This is time consuming.
Catégories connexes
- Logiciels de gestion des avis
- Logiciels de communication avec les patients
- Logiciels de gestion de réunion en ligne
- Logiciels de VoIP
- Logiciels de satisfaction client
- Logiciels CCM (Customer Communications Management)
- Logiciels de communications unifiées
- Logiciels de planning
- Logiciels d'agenda
- Logiciels d'automatisation des formulaires