En savoir plus sur QT9 QMS
QT9 QMS - Prix
QT9 QMS n'est pas disponible en version gratuite mais propose un essai gratuit. La version payante de QT9 QMS est disponible à partir de 1 700,00 $US/année.
Produits similaires à QT9 QMS
QT9 QMS - Avis
Évaluation des fonctionnalités
Tous les avis sur QT9 QMS
- Secteur d'activité : Machines
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
A Great Improvement for Our Team
Very good, we've dramatically reduced the number of open Engineering Changes since we started using this tool. Projects are completed and closed more efficiently now.
Avantages
This tool makes it easier for our Engineering Change Process to be completed.
Inconvénients
Visually not the most appealing tool. It would be nice if they had a better graphics package.
Réponse de QT9 Software
Bill - Thank you for the 5-Star review of QT9 QMS! We are happy to hear that we are helping your team be more efficient. Please reach out us if we can help with anything.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Easy to implement
So far everyone has been very responsive. I appreciate the library of videos on how to set up and use QT9. Overall my experience so far has been very positive.
Avantages
Ease of implementation. User friendly interface. QT9 has all the necessary features to help us improve our QMS.
Inconvénients
It would be nice to customize the content and volume of the automated emails. There are a lot.
Pourquoi passer à QT9 QMS
Better user interface, had all the necessary features that we wanted/needed, ease of implementation.Réponse de QT9 Software
Mary - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you found it easy to implement. Please reach out to us if there is anything we can do. Thanks again.
- Secteur d'activité : Services environnementaux
- Taille de l'entreprise : 2–10 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Smoke and Mirrors - For a standalone QMS system
The QT9 QMS business model APPEARS to be continuous billing regardless of use. They advertise the software as being supplied with unlimited continuous Training, but require Continuous Billing (regardless of available updates or use of their training platform). We declined the subscription model, so when we did inquire about getting training activated (2 years later) they insisted on BACK-DATING the subscription bill to the time when we started (and did not use their training). Trying to get an explanation for why, within a standalone package we would be billed for services we did not use, was a ridiculous circle of gibberish. In our experience, their software is not unique and provides little advantage over other platforms.
Avantages
Our Quality Manager selected the software to be run on our internal servers for security and access. They provided a product that we agreed to.
Inconvénients
We purchased a QT9 QMS standalone product, that our IT manages. QT9 (after the fact) insists on billing annual access to Training (regardless of need or use). It was just a bit shady and compounded with lackluster software, was something we did not see as needed. They advertise free updates (which never happen during the subscription period), and unlimited support (see comments below).
- Secteur d'activité : Produits pharmaceutiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
QT9 - Great eQMS system
QT9 has proven to be an invaluable asset for our quality management needs. Its versatility, ease of use, and robust features have significantly streamlined our processes, reduced the potential for errors, and enhanced our overall efficiency. Whether you're looking to improve your document control, streamline CAPA processes, or ensure audit readiness, QT9 is a comprehensive solution that delivers on all fronts. We highly recommend it to any organization that values quality, compliance, and operational excellence.
Avantages
ISO Functions, Trainings, Document control, Trainings, Customer feedback
Inconvénients
Ability to search and notify people for some functions.
Réponse de QT9 Software
Archana - Thank you for the 5-Star review of QT9 QMS! We appreciate you taking the time to share your positive experience. Please reach out us if we can help with anything.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Quality Engineer
I have implemented QT9 at two different companies, the modular rollout has benefited us to bring the software into production.
Avantages
The customer service and customization of each module.
Inconvénients
There are few things that are disliked in QT9. Maybe linking multiple Inspections to one NCP or linking multiple NCP to one CA.
Réponse de QT9 Software
Shay - Thank you for implementing QT9 QMS at two companies! We appreciate your 5-Star review of QT9 QMS! We are happy to hear you have a positive experience with our customer service team and customization. Please reach out us if we can help with anything.
- Secteur d'activité : Biens de consommation
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
QT9 makes eQMS easy
I use QT9 everyday so i am very excited about any new feature updates
Avantages
QT9 is very user friendly is very helpful in audits
Inconvénients
I wish there was a search function when adding employees to training records
Réponse de QT9 Software
Meredith - Thank you for the 5-Star review of QT9 QMS! We are happy to hear you find the solution user-friendly. Please reach out us if we can help with anything.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 501–1 000 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
QT9 Review.
My experience with your product has been positive. I appreciate its features and functionality.
Avantages
Overall, I really like your product. Filtering information, and generating reports is simple.
Inconvénients
I’ve noticed that the system can be slow at times. Additionally, it would be helpful if we were notified in advance about any fields that are going to be removed.
Réponse de QT9 Software
Nicole - Thank you for the 5-Star review! We are happy to hear you like the filtering capabilities. Your speed issue could be caused by a handful of factors. Please do not hesitate to reach out to our customer success team to test some solutions. Please reach out us if we can help with anything.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Chief Engineer
very good overall. easy to implement. good customer support
Avantages
document management, engineering change process, corrective actions, ability to export information to excel, user defined fields
Inconvénients
canned reports - they should look at other standards like the American Society for Mechanical Engineers or National Board which require quality management systems and integrate those requirements
Réponse de QT9 Software
Melissa - Thank you for the 5-Star review! We are happy to hear that you are using a handful of the modules in QT9 QMS. Please reach out us if we can help with anything.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
QT9 review
Ok, once I figured out how it all works
Avantages
Organization of all my docs, in one place
Inconvénients
The learning phase, I didn’t have the time to play around with it before I had to use it. That’s more of a training issue here.
Réponse de QT9 Software
Kenneth - Thank you for reviewing QT9 QMS. We are very sorry to hear you have not had a positive experience. Please do not hesitate to reach out to our customer support and training teams. They are available to help make the learning phase easier. Feel free to schedule a 1:1 meeting with them. We want to make it easy for you and your team to use QT9 QMS.
- Secteur d'activité : Compagnies aériennes/Aéronautique
- Taille de l'entreprise : 201–500 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
All-in-one QMS!
Overall experience is quite positive. Much of the information I need in in one place.
Avantages
I like the all-in-one functionality of QT9.
Inconvénients
Like all programs there is a learning curve if you want to make the best use of the capabilities. But even with that, there is ample customer support and training available.
Réponse de QT9 Software
Oran - Thank you for the 5-Star review of QT9 QMS. It is great to hear you like the functionality and have had a positive experience. We appreciate you taking the time to share your positive experience.
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Decent System but Could Use More Functionality
Avantages
Upload speed and ease of logging in has been relatively convenient.
Inconvénients
The date shown by the document is the upload date to the system, which does not provide much benefit.
Réponse de QT9 Software
Paul - Thank you for the review. Could you please let us know what kind of functionality you would like to see added? Every document in the system includes timeline traceability of every change. You can view the history under "Review Details". Please reach out to our team for more information. Thanks.
- Secteur d'activité : Appareils médicaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Looking forward to using more modules
The document control feature has improved our ability to find documents and some records when requested for audit or project purposes. Training is much easier to manage than our old process of paper, binders, and spreadsheets. I like being able to link equipment and gages to system documentation in the Document list. The customer service has always been helpful and responds quickly. There has been very little unscheduled system downtime and when it happens, is usually resolved quickly. Especially after this last year with the pandemic, we were able to keep some processes moving uninterrupted and we're now looking forward to using additional modules over the coming year, including CAPA, Audits, NCP, and Supplier Controls.
Avantages
We've been using the Document Control and Training Modules for just over two years. Both are fairly intuitive and fit in pretty well with what we had previously been doing on paper and with spreadsheets. Within the last year, we began using the Calibration and Maintenance modules and our teams seem happy with them as well. I like the ability to create unlimited "user-defined fields" to tailor some of the modules more to how my company does things.
Inconvénients
I would like to see the ability to add employees, or at least job titles, to the Document Request record so they can be reviewed and added/updated prior to full document approval and training record generation. This would be especially handy for new documents. Right now, we have to wait until a document is published to assign to job titles. Either that, or when an employee is evaluated by the manager in the training record, there could be a pop-up that asks "do you want this added to the employee's job title?"
Réponse de QT9 Software
Bill - Thank you very much for the positive review! It is great to hear you have had a good experience with QT9 QMS. Thanks for the feedback, as we are always looking for ways to add more flexibility.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
QT9 for Aerospace Manufacturer
Initially only used as a repository for documents. Once expanded to using other modules we were impressed especially since it streamlined the Quality Admin process made being audited easier and faster.
Avantages
Easy to use / Good way to handle standard quality functions and also make it auditor friendly / enhances quality organization productivity by eliminating paper driven steps and having information in one place instead of a myriad of files / Requires very little training to learn / Well organized ? Good uptime / Secure, reliable server and security.
Inconvénients
For RELATED FILES wish an easier way to input documents such as emails or email attachments without needing to save in a temporary file or desktop / Way for Administrator to set the standard grid layout as default then let people do individual customization instead of only a system default / Need to be able to upload more items instead of just customers, suppliers, documents. For example CARS, Complaints etc so that when shifting ot QT9 can use existing data.
Réponse de QT9 Software
Charles - Thank you for the positive review! We appreciate you sharing your positive experience, and we will review your feedback.
- Secteur d'activité : Télécommunications
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Global user of QT9
From demo to deployment, the team at QT9 has supported me with each step of the process. Ongoing training and support has made the rapid deployment seamless and successful. The intuitive nature of QT9 results in almost no learning curve for general users. As the layout and functionality of the modules are similar in design and usage, growing within the software environment has become natural and organic.
QT9 has taken the tears out of the daily management of a QMS.
Avantages
Software was plug-n-play for our organization. We were able to get the software up, configured and running within days. The intuitive use of the software allowed for rapid deployment within the organization.
Inconvénients
Limited options on customization. However, while the options seem limited, we have had limited need for customization. The software embraces all requirements of most modern QMS needs.
Réponse de QT9 Software
Anthony - Thank you for the positive review. We are happy to hear you were able to get QT9 QMS implemented so quickly. We look forward to working with you more in the future.
- Secteur d'activité : Cosmétiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus de deux ans
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Provenance de l'avis
Great Product for Documentation Control
Easier to track training and provide a training records to auditors. This also includes providing them with a list of all active SOPs for their review. There is no need to maintain a list since it can be exported and printed.
Avantages
All of our documents are in one place and access is easily available for all users. The additional of the change control system allowed us to include that feature and use it to track training and approval of documents without using the paper system.
Inconvénients
The inability to remove users that are logged on but not using the system, especially if they have left for lunch or other reasons and left themselves logged into the system.
The need for more control of what features users can use for each module.
Réponse de QT9 Software
Annette - Thank you for the 5-Star review! It is great to hear QT9 QMS is helping you with document control. We will share your feedback with our team.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
Easy to use and implement.
A single-source for quality reporting that also has added features for Safety and Engineering reporting as well.
Avantages
Eliminate paper processes, easy to use and implement, easy to find correct documents.
Inconvénients
We have not run into any cons with using QT9.
Réponse de QT9 Software
Mark - Thank you for the awesome review! We appreciate you taking the time to share your positive experience.
- Secteur d'activité : Génie mécanique ou industriel
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 1 à 5 mois
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Provenance de l'avis
Game Changer
The Quality Management modules are excellent. They are easy to use and understand. Tech support to start learning the system is superior to any software company I have ever seen. All the support is included in the price of the annual fee.
Avantages
The software has all the key modules for operating Quality, Maintenance, Safety, Training and Engineering Change Requests for a fraction of the cost of more expensive systems with less modules. The web based platform permits scaling to any business size.
Inconvénients
The system is laid out nicely at the start with drop down menus. However, when you select the module, it sends you into a blank spreadsheet without little directional help. After using it for a while, you learn the next steps but a new user struggles without written instructions. QT9 has recognized this weakness and is addressing it in their next version.
Réponse de QT9 Software
Keith - Thanks for the positive review! Please don't hesitate to schedule free training with our team anytime - whether it is for you, new employees or the implementation and integration of a new module. We look forward to working with you and your team in the future.
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 1 001–5 000 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
QT9 - All Quality Management Systems in one place
Our biggest problem with the legacy programs were solved by using QT9, by having control over all requirements of our quality system registrar. All users (123 people) have been polled with a 98% positive response.
Avantages
I like most that our ISO 9001:2015 certified quality management systems are now in one (software) place. We no longer need to create and store our documentation, audits, suppliers, inspections, change control, risk assessment , calibration, projects, management review, corrective actions in multiple locations and formats.
Inconvénients
Query / search features are limited and not made to be used intuitively.
Réponse de QT9 Software
Tim - Thank you for your follow-up review of the QT9 QMS. It is great to hear you are able to integrate so many of your processes into one central place! Just let us know if we can help you or your team centralize information from any other processes. Thanks again.
- Secteur d'activité : Fabrication électrique/électronique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant plus d'un an
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Provenance de l'avis
QT9 a great system to organize all your quality needs
I have been very pleased and I am only using half of all the features at this time.
Avantages
I like the fact that it has so many modules. Of course I like the documentation function necessary for any QMS, but the training module also included with the calibration and PM module and customer and supplier information integrated in really increases the versatility of this product. It has all the pieces to mange the QMS like corrective actions, non-conformances and notifications when something slips through the cracks and is late.
Inconvénients
Some things are architected differently than I was used to so I had to learn a new way to enter for example internal audit information.
Réponse de QT9 Software
Garry - Thank you for the awesome review of QT9 QMS.
- Secteur d'activité : Matières plastiques
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
QT9 all the modules, tons of training and service
We are a tiny manufacturing company. Recent audits for a large and valuable customer have driven the need to develop our Quality Management System. QT9 was the only reasonably priced option that didn't make me pick upfront which handful of modules I might need. I still haven't started using everything QT9 has to offer but my CAPA and Customer Feedback programs are robust and well documented. The automatic emails to designated "Responsible Parties" seemed to really please my last auditor. I even use it for my Safety Incidents/Investigations.
Avantages
You get all the modules that are available at the time of purchase, plus your software gets upgraded to include future awesomeness as they develop it. It's pretty intuitive, but what it lacks there, it makes up for in the abundant training and help options. The staff is very hands on and knows the product intimately. The launch process was relatively easy and well handled. A sandbox site allows you to work out how you'll implement the system before cluttering it up with your first attempts. All that and relatively inexpensive.
Inconvénients
Not all the modules may be a perfect fit for how you'll use the software. You may have to be creative or maintain some documentation outside the software.
Réponse de QT9 Software
Lisa - Thank you for your review of the QT9 QMS. We are happy to hear you have had a positive experience and like all the modules included! Please feel free to reach out to us on training for the other modules.
- Secteur d'activité : Semi-conducteurs
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
QMS software that functions well
Avantages
Streamline process for creating ECRs and Doc control is great. This software makes approvals and interaction easier.
Inconvénients
It would be an improvement if the software could link to our ERP system. QT9 is limited by the program QT Link. The audit module is good but a bit cumbersome.
Réponse de QT9 Software
Marie - Thank you for the positive review. We are happy to hear QT9 QMS streamlines your ECR's and Document Control processes. We will be adding more ERP integrations in the years ahead. Please feel free to send us your ideas about the Audit Module via a support ticket in QT9 QMS. We look forward to helping your quality processes operate as efficiently as possible.
- Secteur d'activité : Exploitation minière et métaux
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant 6 à 12 mois
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Provenance de l'avis
As Advertised
Avantages
Easy to Implement, very responsive, demo is accurate to the software capabilities, great training and support
Inconvénients
There are so many modules in the product that its
's hard to choose what to implement first.
Réponse de QT9 Software
Todd - Thank you for the positive review! It is always great to hear from customers enjoying the QT9 QMS.
- Secteur d'activité : Aviation et industrie aéronautique
- Taille de l'entreprise : 11–50 employés
- Logiciel utilisé toutes les semaines pendant 6 à 12 mois
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Provenance de l'avis
A good software to transition from a paper based or manual system.
Avantages
QT9 is straight forward and easy to use.
Inconvénients
Hard to say at this point, but if I had to it would the be the inability to know the status of emails sent out through the software. We are not able to tell if the message was delivered to the recipient.
Réponse de QT9 Software
Donald - Thank you for the review. We are glad to hear you have found the software easy to use and the support good. Hopefully are team can help you with improving the overall quality and the email status.
- Secteur d'activité : Biotechnologie
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les mois pendant 6 à 12 mois
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Provenance de l'avis
QT9 review
Avantages
It houses documents and information well and has a good storage system. It also allows for multiple functions of qms to be tracked in one place
Inconvénients
The change control process is clunky and difficult to manage
Réponse de QT9 Software
Jason – Thank you for taking the time to leave a review. We value customer feedback, and we aim for positive experiences! Please reach out to your QT9 contact and/or email me at [email protected], so we can learn more about your feedback. We are always looking for ways to improve our solutions. QT9 QMS includes 23+ connected modules, and we include unlimited customer training. We try to make using the solution easy for any organization, and we offer multiple options on getting customers the training and support they want.
- Secteur d'activité : Textile
- Taille de l'entreprise : 51–200 employés
- Logiciel utilisé tous les jours pendant plus d'un an
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Provenance de l'avis
Good Product
Avantages
What I like the most with this product is it is very helpful and convenient and I am getting what I needed in terms of daily reports
Inconvénients
At first it is complicated to use but when you learn how to use it, it gets smoothly all through.
Réponse de QT9 Software
Areane - Thank you for your review of the QT9 QMS. We are glad to hear you find it convenient! Please feel free to reach out to us for training on any of the built-in modules.
Catégories connexes
- Logiciels de gestion de la sécurité
- Logiciels GED (gestion électronique de documents)
- Logiciels d'inspection
- Logiciels de gestion documentaire
- Logiciels d'action préventive et corrective
- Logiciels de gestion des risques
- Governance, Risk and Compliance (GRC)
- Logiciels QHSE (qualité hygiène sécurité environnement)
- Outils de versioning
- Logiciels d'audit