En savoir plus sur WinTeam

WinTeam est un ERP (Enterprise Resource Planning) cloud, qui aide les entrepreneurs de services de conciergerie et de sécurité à gérer la productivité des employés et à traiter les opérations financières. Les fonctionnalités offertes sont la gestion des absences, la budgétisation, le rapprochement bancaire, les mises à jour en temps réel, la planification des avantages sociaux et le reporting. Les superviseurs peuvent utiliser la fonction de planification pour gérer les bons de travail, visualiser les tâches à venir et suivre les scénarios d'heures supplémentaires. WinTeam permet également aux responsables des RH d'enregistrer les données relatives aux employés, de suivre les absences et les congés, de configurer les régimes d'avantages sociaux et de contrôler les besoins en formation. Grâce au module d'analytique, les professionnels peuvent visualiser les performances au moyen de tableaux et de graphiques et découvrir des opportunités de croissance en fonction de la génération de revenus, des budgets et plus encore. WinTeam offre une intégration à plusieurs applications tierces telles qu'ADP, Avalara, FileBound et Kwantek via une infrastructure API (Application Programming Interface), Concourse. La solution est fournie avec des applications mobiles pour iOS et Android. Les tarifs sont disponibles sur demande et l'assistance est assurée par téléphone, e-mail et via une documentation.
WinTeam Logiciel - 1
WinTeam Logiciel - 2
WinTeam Logiciel - 3
Vidéo de WinTeam
WinTeam Logiciel - 1 - aperçu
WinTeam Logiciel - 2 - aperçu
WinTeam Logiciel - 3 - aperçu

WinTeam - Prix

WinTeam n'est pas disponible en version gratuite. La version payante de WinTeam est disponible à partir de 0,01 $US/mois.

À partir de :
0,01 $US/mois
Version gratuite :
Non
Version d'essai gratuite :
Non

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WinTeam - Avis

Note globale

4,4
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
4,1
Fonctionnalités
4,1
Simplicité
4,0
Support client
4,6
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Tous les avis sur WinTeam

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121 avis
Kristie M.
Kristie M.
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
0

4,0
Publié le 23/09/2020

Does what is supposed to, but could do a lot more

As an HR Manager I use this daily. There is a "Help" section, that isn't helpful with such a customized product

Avantages

It integrates with our Applicant Tracking System to easily import new hires. There are a lot of report functions that are very useful in looking at overtime, birthdays (we mail cards), attendance, and much more that are used weekly by the HR team

Inconvénients

There are some integrations WinTeam cannot do that would be useful. Some are just too expensive to integrate, which feels crazy given the size of our account and what we already pay them. But the W4 change from 2020 took them 6-7 months to figure out how to properly integrate

Barb
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 22/10/2020

RCS

Avantages

The modules are laid out very similar so it makes it easier for set up. The system makes it possible for many people in the organization to have important information at their fingertips. The reporting functionality is pretty good. We especially have liked the ease of payroll with timekeeping and different pay rates. The ability to do alot of customization has been both a pro and con. We have figured out many ways to customize the software for several areas of our business to have benefits.

Inconvénients

Ehub frequently has issues. Many of our end users are not tech savvy so it causes a lot of training issues.
Updating to GL for all transactions can be tedious. Reporting is pretty good but paying extra for BI has made a big difference. It would be nice if that was just included in the software price. The ability to do a lot of customization has been both a pro and con. It dies often make more basic processes more difficult than they need to be.

Luz
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
1
Support client
4

2,0
Publié le 15/08/2024

WinTeam Review

Avantages

Customer Service was easy to connect with at all times.

Inconvénients

It was very difficult to use, too many problems constantly. They charged for everything including trainings constantly. WinTeam would take months to fix issues if they fix it at all. Not user friendly. Reports were bad and you are not able to pull reports of every field you enter data in.

Réponse de WorkWave

Thank you Luz for your feedback on WinTeam. Customer satisfaction a top priority for WorkWave and we rely on feedback like this to make our products better. -WorkWave

Répondu le 17/09/2024
Vickie
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
5

4,0
Publié le 19/10/2020

Payroll made easier

I love their customer service - they have an excellent response team to help with any problems that arises. I also like the Software Academy where I can log on at anytime and teach myself how to use a module or learn how to do something I have not done yet.

Avantages

WT Software has made my job with payroll so much easier - we went from paper time cards to a much more accurate way to provide information and a time saving process of collecting the data

Inconvénients

I came from a QuickBooks background and I did like that I could produce a Form 940 and 941 from the system - it's a feature that I would like to see from WT

Jess
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
3
Support client
5

4,0
Publié le 13/10/2020

WinTeam

Business Intelligence option in a game changer for date reporting and analysis

WinTeam is only as good as the work you put into it, garbage in/garbage out. The initial set up of things is cumbersome but if you take the time to do it right then day to day use is worth it.

Customer Support and WinTeam employees are top tier

Avantages

The amount of date you can get out of the system and its ability to be more customized and tailored to our business needs

Inconvénients

Canned reporting sucks. AP module hasn't been improved in many years. Many of the modules do not talk to each other causing duplication of work.

Jennifer
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 20/10/2020

Winteam has helped us keep everything together

Avantages

That all facets are available in one place and work together. AP, AR, payroll, timekeeping, scheduling, inventory.

Inconvénients

Would like more reporting to be standard with the product.

Blaine
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
4

5,0
Publié le 19/10/2020

WinTeam Performance

My overall experience with WinTeam has been pretty positive.

Avantages

What I like most about this product is that it is intergrated with our ATS Kwantek.

Inconvénients

What I like least about this product is the outdated look.

Chris
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 05/11/2021

Winteam

Avantages

WinTeam is easy to use, as well as well supported and easy to integrate with.

Inconvénients

Features available in the UI are not all accessible via API

Tim
Tim
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
3
Support client
5

4,0
Publié le 16/04/2019

Lots of features, steep learning curve

Avantages

This software has solutions for anyone in the building service contractor or security contractor software space. The software is built on an older framework but is extremely powerful. It is invaluable for running our building service business. Their employees are a true joy with which to work.

Inconvénients

The software is built on an older framework that can be a challenge to get new ideas pushed into.

Mohna
Mohna
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
0

3,0
Publié le 24/04/2019

Mediocre but nothing better

I used it for years and never liked it, but it's the best you can get for security in the market it seems.

Avantages

It works. It's got the features the security business needs to run. It does pull a nice range of reports.

Inconvénients

It looks like it's from the 1990's and seems very outdated. It's a little hard to use and doesn't communicate perfectly with ADP. It takes a lot of work to log onto as well.

Alex
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 20/06/2019

Winteam in review

Overall, Winteam is great but there is always room for improvement. This being my first office job using a software based system, winteam has helped me succeed way better than the older software my company used to have.

Avantages

I enjoy the simplicity when it comes to navigating certain aspects of the system. I also enjoy finding out new ways to complete tasks more efficiently and sharing with the rest of my team. This software has helped save hundreds of hours when analyzing and entering data.

Inconvénients

There were a few things that felt like they were finished half way before the software was released. For example, the PO and AP Invoice sections need to be linked better to let you know when a PO already has an invoice and when the PO has been fulfilled to avoid going over the PO amount. Similar to the AR Invoice Review tab, there should be a way to review what invoices are under that PO and the amount remaining, invoiced and over/under when the PO has reached its expiration date.

KATIE
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/08/2021

User Friendly and Wonderful Customer Service

Avantages

My #1 pro for Winteam is the outstanding customer service our company receives. No matter what the problem, if I've ever had an issue, it has been solved or addressed the same day. I also learn tips and tricks from the customer service folks every time I call in. I've come to realize, if you think there is a better way to do something, just call in and ask because it probably already exists.

Inconvénients

My only con is the OT calculations are limited to 15 day periods for reporting.

denise
  • Secteur d'activité : Hôtellerie
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 10/04/2019

Overall Satisfaction

Overall I like the ease of the system, I like be able to shoot reports to Excel format and I like the Grid View and the ability to delete unnecessary columns and tweak my reports as needed.

Avantages

I like that you can several tabs open at a time and depending on the amount of users I can have multiple company databases open as well. I find the overall software easy to use. I jump from A/R, A/P, Inventory, Job costing, Human Resources and payroll daily and find that I can get virtually anything I need from multiple reports.

Inconvénients

I don't like the way it sorts numbers. It doesn't sort sequentially it sorts by digits. For instance, my inventory codes will sort 10099 and then it goes to 101, 1010, 1011 and so on. After 1019 it goes to 102, 1020,10204. It sorts based on the value of each digit. This makes it difficult to find inventory items when you have a large warehouse database.

Niko
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 13/08/2021

WinTeam review - Pioneer, Director of Accounting

Positive.

Avantages

I like how intuitive the program is. I just started using it for the first time about a year ago and was able to get up to speed very quickly. The out-of-box financial reports are also useful and customizable.

Inconvénients

In order to expand use of modules, you have to pay as you build functionality.

Cynthia
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
5

4,0
Publié le 13/10/2020

Great program and looking forward to updates.

I like the many aspects of WinTeam but look forward to more modern changes and updates.

Avantages

At the Corporate Office we utilize this program daily. Our Admins in all regions utilize this daily, as well.
WinTeam is used in almost all aspects of operations.

Inconvénients

Citrix printing take more time out our work than it should and wish this feature could be fixed. Equipment tracker needs to be improved and I have sent recommendations on how this could be better.

Raymond
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4,0
Publié le 29/03/2019

WinTeam pays for itself

We are able to control employee payments and also making sure the clients are billed. All hours are accounted for. We were able to reduce overtime by monitoring the hours worked by the officers and how adding shift affected them and how we can change schedules. One of the best parts is being able to map the officers home and distance from a post and directions to get there.

Avantages

Connectivity of all departments between payroll, scheduling, operations. Being cloud based allows us to work from anywhere at anytime as well. Great customer service.

Inconvénients

Originally the fact that it was cloud based scared us, but we were wrong. What I wish would be better is that some aspects of the software prevent you from working on different screens at the same time.

Kimberly
  • Secteur d'activité : Services aux consommateurs
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 23/07/2020

WinTeam Daily

Again this is used daily. It is used for pretty much everything I do for my job. One stop shop. :)

Avantages

I use so many functions with this product that it is hard to list everything I love. This is the product I use the most and everyday. This helps me see hours worked, process payroll, record deposits, print reports and also find eligible employees for health benefits. One program to do it all.

Inconvénients

There are times that WinTeam freezes. This is not helpful while in the middle of a batch of payroll checks or even putting in a deposit. Generally it takes about 5 minutes to reset itself.

Josie
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
3
Support client
3

3,0
Publié le 22/10/2020

Josie's Review

It's a good system for capturing employee data. Would like to see a more robust report writer.

Avantages

It is user friendly and easy to move around in. Entering data is very simple. Onboarding new employees from Kwantek is a plus.

Inconvénients

Not history driven so any date can be used without reason. The benefits portal is not very user friendly and very hard to figure out. Doesn't have a way to fix data entered wrong. Reports are not easily produced within the system itself. Haven't experienced using the BI module yet.

Kara
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
3
Support client
5

5,0
Publié le 05/04/2019

Winteam is Great

Overall, I have found this to be a solid product and when help is needed the customer service is wonderful. Everyone has always been very kind and helpful. I appreciate that they listen to what their customers want and are continually improving their product.

Avantages

Having used this product since 2013 and have found it to be very good for easily accessing information when needed.

Inconvénients

I wish that the user interface was bigger when it comes to inputting information, I use a larger monitor just to see the what I am working on better.

Jeffrey
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 29/03/2019

Why WinTeam Works for Me

The interlinking of workforce management, accounting and customer relations.

Avantages

I was able to move from three independent software programs for workforce management, accounting and customer satisfaction that did not communicate with each other to WinTeam that does each of these and each area internally communicates with the other. This is a big WIN for my TEAM.

Inconvénients

Complicated to set up. It takes a lot of time to get the information data entry into the system.

Belinda
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
3
Support client
4

5,0
Publié le 29/03/2019

Very good at solving quick issues, not always great with more complicated questions/issues

Overall, the customer service staff is very helpful and willing to sign-on with us to solve a problem quickly. The response, though, on some ongoing issues is not great - they communicate to us through emails that they are still looking into those issues, but we sometimes don't ever get a satisfactory/helpful answer or solution.

Avantages

I can run reports and/or filters for almost any information that I need.

Inconvénients

Issues with vacation hours for rehires/returning team members - there's always a problem.

Kevin
  • Secteur d'activité : Services environnementaux
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

5,0
Publié le 13/10/2020

Team Review

The many different ways to navigate and the software being user friendly.

Avantages

The ability to navigate within the software

Inconvénients

Time for beneficial ideas to be implemented

Amy
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 10 000+ employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 29/03/2019

WinTeam is an amazing product!

WinTeam has helped us to reduce the amount of time we spend with billing, reconciling accounts and payroll deductions. I have used a number of other software programs and WinTeam's comprehensive abilities are unmatched!

Avantages

It does everything my company needs it to do and then some. The support team is prompt, kind and very fast to get you the help/answers you need.

Inconvénients

Having the ability to track changes and who made the changes could be better

Ina
  • Secteur d'activité : Sécurité et enquêtes
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

4,0
Publié le 16/08/2019

Using Win Team for accounting and job costing

Win Team is the best accounting software that I have ever used.

Avantages

The audit trail, and the way that the various modules interact. For example, payroll is pulled from the scheduling and billing is pulled from the payroll. There are no manual entries needed.

Inconvénients

There are some things that cannot be reversed without a lot of steps. While this is useful for tracking, it is sometimes tedious.

Joanne
  • Secteur d'activité : Eau/gaz/électricité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 16/04/2019

Great Program

My experience with TEAM has been a good one. We have grown so much in the last few years and the software allows us to grow without adding more office personnel and more programs.

Avantages

The program includes so many things that you don't need to use any other programs.

Inconvénients

There is so much that everyday I can find new things that I can do in the program, but it takes some research or a phone call to customer service

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