En savoir plus sur Yext

Yext Reviews est une solution cloud de gestion de la réputation qui aide les entreprises à maintenir une expérience client positive en surveillant les commentaires des clients et en y répondant. Ses principales fonctionnalités sont les indicateurs sur les réseaux sociaux, l'analyse des sentiments, les demandes d'avis et la gestion des réponses. Conçus pour les entreprises de toutes tailles, les widgets de publication de Yext Reviews permettent aux utilisateurs de générer des opinions organiques de la part des clients pour les partager sur des sites web et des pages locales. Cela permet aux entreprises d'afficher des classements par étoiles sur le SERP (Search Engine Results Page) organique et d'améliorer l'engagement client. De plus, la solution est fournie avec des outils de contrôle de la marque pour aider les franchisés, les conseillers, les agents ou les responsables locaux à exécuter les processus de l'entreprise et à examiner les réponses selon un accès contrôlé des utilisateurs. Yext Reviews fournit des modules qui permettent aux entreprises de créer des rapports sur les performances du site Internet et de télécharger des informations à partager avec les équipes. Cette solution est disponible sous forme d'un abonnement mensuel et l'assistance est assurée via de la documentation, le téléphone et d'autres services en ligne.
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Yext - Prix

Yext n'est pas disponible en version gratuite mais propose un essai gratuit.

À partir de :
Non fourni par l'éditeur
Version gratuite :
Non
Version d'essai gratuite :
Oui

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Yext - Avis

Note globale

4,3
Donnez votre avis !

Évaluation des fonctionnalités

Rapport qualité-prix
3,9
Fonctionnalités
4,2
Simplicité
4,3
Support client
4,0
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Tous les avis sur Yext

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112 avis
Bill
Bill
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 03/08/2023

Highly Recommended

I've been using Yext for my clients since 2015. I currently have 37 client locations currently under my management with Yext and all of those clients are very happy with Yext results.

Avantages

The robust content management is outstanding. It allows me to help my clients ensure their listings stand out from the run of the mill.,

Inconvénients

Pricing for the Ultimate plan strikes me as excessive. I have my clients on the Professional pan.

Utilisateur vérifié
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
5
Simplicité
4
Support client
5

4,0
Publié le 29/05/2024

It has good quality of data centralization and friendly platform.

I emphasize that it has good application management but I think that its SEO system is archaic, it does not generate immediate reports and sometimes they take a while to arrive at the email.

Avantages

Yext centralizes information management, making it simple to update and maintain data across multiple platforms, resulting in increased visibility, significantly improving visibility in local and online searches, which is crucial for any business's digital presence. , this allows us to test pilot software that many times do not go on the market but are necessary experiments within the development group.

Inconvénients

We recognize that if we were not engineers, the integration of the IYext software would be extremely complicated with internal Google systems and may require a significant effort, especially if there are legacy systems involved, in this case there are too many.

ALLAN
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
1
Support client
1

2,0
Publié le 20/07/2021

No SEO benefit

I purchased Yext for local SEO. After two years I determined that Yext did not help rankings in Google for any type of search.

Avantages

Yext does update its network of web directories quickly. But, you don't want to use Yext to manage important directories like Google, Apple, Bing, Facebook, Foursquare, and Yelp because these popular websites should be managed directly. Yext can be used to update low-value web directories like YP, 123local, Citysearch, CitySpark, CitySquares, and dozens of other little-known and used directories.

Inconvénients

Yext does not help SEO, specifically ranking in Google. I've tested Yext extensively over 2 separate trials with each trial lasting two years. On tests with lawyers and local home services businesses that I used Yext did not show any noticeable improvement in ranking in Google.

Réponse de Yext

Hi Allan, thank you for your business and for sharing your feedback. We'd appreciate an opportunity to connect with you directly and review your account. We want to ensure your account is optimized and you're getting the most out of Yext! Please reach out to us at https://help.yext.com/hc/en-us/requests/new. We look forward to speaking with you.

Répondu le 16/08/2021
Russ
Russ
  • Secteur d'activité : Hôpitaux et soins de santé
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 23/05/2019

588% Increase in Listings Reach

With Yext, we saw a 288% increase in Google Search queries, a 320% increase in Google Customer Actions, and a 588% increase in listings reach.

Avantages

Before Yext, our listing distribution software took weeks to update directories. Now with Yext, I can make big changes within hours. Its duplicate suppression is powerful, its analytics tools are extremely useful, and their customer support is second to none.

Inconvénients

There is troubleshooting with every product you use. There have been a few issues in our account with connections and categories, but the Yext team was quick to help us find a solution. It's

Réponse de Yext

Thanks for leaving your review, Russ and for sharing the results you've seen with our products.

Répondu le 29/05/2019
Jamie
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
5

4,0
Publié le 16/11/2022

Does a lot good but more for beginners

Their customer support is great. They have positives. Just not the best for someone like me. I used them because my client had them already and was nice to learn because a lot of people like them. I just feel like they could do more to be top tier in their niche.

Avantages

I can see how this software is useful for people who are beginners in local SEO or business owners who want to streamline the process.

Inconvénients

It isn't very in depth. Bright local is better in every way outside of maybe keyword research which i use neither for.

Giovanni
Giovanni
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 18/07/2019

My Go-To Local Business Listing Software

Yext has made it easy for us to generate income from a very necessary action that small businesses and big businesses alike absolutely need done. We get results in just hours where some other listing software can take days to update listings.

Avantages

We've seen the best results for our clients when using Yext to update/correct their business listing across the web. It's an easy to use interface that helps you keep on top of all listings and finds the issues for you. This has saved us countless hours of manual searches.

Inconvénients

The cost makes it a bit difficult to sign up some clients that do not have a big budget.

Réponse de Yext

Thank you for leaving your review, Giovanni. We appreciate the kind words and are glad to hear that your clients are finding success with our services.

Répondu le 24/07/2019
Ian
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 19/07/2019

Effective and Easy to Use

Overall I like their service. Price is kind of high, but their service is worth it. Their support is really great and responsive too

Avantages

It is easy to add locations, citations are built VERY quickly, customization abilities for each location are really nice too

Inconvénients

Kind of expensive - and your citations revert back when you stop your subscription (but I get that part)

Réponse de Yext

Thank you for your review, Ian. We're happy to hear that you're satisfied with our products and services and appreciate the feedback on our pricing structure. We are always looking for helpful feedback and will pass it along to our team. Thank you again for being a great customer.

Répondu le 24/07/2019
Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
5

4,0
Publié le 05/12/2019

A Powerful (Albeit Expensive) Option for Listings Management

Unified listings and review management has helped improve efficiency and ensure that all of our client data is correct, up-to-date and on the most important sites.

Avantages

Customer service/support is best-in-class for this type of platform. The platform links up with some relatively important sites and services, and I really like how well the knowledge graph works to unify data across all of them. Duplicate suppression is top-notch, and everything is explained clearly for novices to power users.

Inconvénients

Like any platform of this type, Yext's portfolio of linked sites does include some relatively low-quality options (i.e., some listing sites that aren't applicable to most industries).

Réponse de Yext

Thank you for your feedback! We're glad to hear you found our Listings and Reviews products helpful for your business.

Répondu le 13/12/2019
Nikhil
Nikhil
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
1
Simplicité
2
Support client
1

2,0
Publié le 10/12/2019

Never go with Yext

Listings created were taken away once I stopped paying and my subscription termed with them.

Avantages

They're pioneers at what they do by bringing local marketing available to business consumers. However, they became an 800-pound gorilla along the way.

Inconvénients

Very money minded
- Only focused on sales.
- No satisfactory customer support.

Alternatives envisagées 

Uberall

Pourquoi choisir Yext 

Listing automation.

Pourquoi passer à Yext

They were pioneers, so i thought they'd be good at what they'd be delivering, I was wrong.
Joe
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 04/04/2024

Very Helpful!

Avantages

Dealing with business listing directories can be a major headache. Yext does most of the work for you. Big time saver!

Inconvénients

It doesn't always connect to listings in a timely manner.

Jacob
  • Secteur d'activité : Santé, bien-être et fitness
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
4

4,0
Publié le 17/01/2023

A leader in listings management

It was a good experience. They do what they do well and it does work for businesses. My only hiccup was the differences in prices from one entity to another, but they still have good affordable prices. I would recommend to using them for Listings management.

Avantages

The ability to get information across directories. Yext seems to reach more directories than other companies in this industry.

Inconvénients

Prices are not consistent. I worked for an agency that used them and then moved on to do marketing for a business and the prices offered were not the same they offer to agencies. Also, the rep gave me multiple prices over our talks as if it was negotiable.

Réponse de Yext

Thank you for your review, Jacob! As the leader in Listings, we appreciate hearing your feedback. The Yext platform has grown immensely over the last few years and so have our offerings. If there is anything we can clarify in that regard, please reach out to your Client Success Manager. We want to ensure you're getting the most out of our services. Thanks again for your review.

Répondu le 19/01/2023
Roger
  • Secteur d'activité : Restaurants
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
5
Support client
3

4,0
Publié le 31/07/2020

Great Starter Platform

I've used Yext for over a decade with both for-profit and nonprofit businesses. I think of it as the great teacher and a perfect first step for small businesses.

Avantages

The thing I like most about Yext is the hands-on nature of the platform. Using Yext really helps you know and understand your own brand and business. I love the instantaneous nature of listings updates across a large number of publishers. Lastly, I am a huge fan of Yext's update scheduling feature.

A key hassle-remover for me that Yext takes care of is listings update to Foursquare. As Foursquare for Business becomes harder and harder to use due to bugs and lack of UX updates (seemingly no updates for more than 5 years now), I've come to depend on the above-mentioned instantaneous nature of Yext listing updates on Foursquare. I often can't use Foursquare directly because of their bugs, so Yext fills a very specific vacuum there.

Inconvénients

As far as listings go, the think I like least about Yext is that it's not intuitive enough to understand which publishers they work with don't support a particular industry. The platform is old enough to have that baked into it and automatically eliminate those publishers from the mix.

Another thing that has always perplexed me about Yext is that it doesn't seem to actually do much in the ay of data analytics besides grab readily available information from Google. Aside from having Google data inside the Yext platform, that's not much of a feature.

As far as reputation management is concerned, Yext doesn't play well with the way our company uses Yelp, and as a restaurant chain, that's not really helpful.

Utilisateur vérifié
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
3
Simplicité
3
Support client
2

3,0
Publié le 07/02/2019

A need for some. For the rest, expensive.

Avantages

Yext is a comprehensive solution that allows for ease of updating multiple platforms. This is helpful for changing an address after a move, a branding change to name or spelling, and even consistency across online profiles for improved SEO rankings. We have used this solution for improving rankings where profiles were not consistently listed with the same name and address. This solution is almost a necessity for those who do not have login access to all of their online accounts. If you plan to manage your reviews online, this solution offers user-friendly reporting as well. User engagement is key for reputation management. This is the most comprehensive solution available.

Inconvénients

Yext is expensive for something you can have intern do over time. If you want to edit profiles, someone can do this one by one by hand. So the cost of this solution can be intimidating. And soliciting reviews and managing can be as simple and sending requests. But this automates the process. Custom support has not been my favorite as well.

Réponse de Yext

Thank you for leaving your review. We appreciate your candid feedback and are happy to hear that our software has helped your business keep consistent information across the web and with your reviews management strategy.

There are a few ways to correct your digital knowledge, some of which are quicker than others. You can manually update information on each site by adding your business information to each individual publisher. You can also leverage a tool like Yext, which does this in near real-time across the hundreds of publishers we partner with, saving time and resources.

Répondu le 07/02/2019
Utilisateur vérifié
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
3
Simplicité
4
Support client
4

4,0
Publié le 28/08/2021

Simple Tool for Local SEO

Avantages

Yext makes local SEO easier by allowing agencies to manage multiple listings for businesses and individuals. Editing these listings across a wide range of networks and publishers can be done all within the platform and easily.

Inconvénients

The platform can be difficult to learn when first setting up. The UI makes things difficult to find sometimes, as there are many features within the tool itself. Knowing what features are called and under which menu to find things can also be a bit difficult at first.

Réponse de Yext

Thank you for leaving a review! We're here for you and we're glad you can depend on us. Changes are coming faster than ever so we're happy that we keep your listings updated quickly and easily! Our support team is always here for assistance, so please reach out if you ever need any guidance. Additionally, we always recommend taking advantage of our HitchHikers program (totally free!) which can help you learn all of the ins and outs of Yext so you can become a true Yextpert!

Répondu le 03/09/2021
Maria
Maria
  • Secteur d'activité : Assurance
  • Taille de l'entreprise : Auto-entrepreneur
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 06/03/2019

Great advertising tool

Our company has used them for our website and we love yext we have seen in increase in sales for using yext.

Avantages

Our company using Yext for our advertising and so far we love it.

Inconvénients

I can't complain it actually reminds you if you need to work on you profile with them. So whats to dislike??

Réponse de Yext

Thanks so much for leaving your review, Maria. We appreciate your kind words and are happy to have you as a longstanding client!

Répondu le 07/03/2019
Jason
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
4

5,0
Publié le 24/04/2019

Great Value for the price

Avantages

I have locations that are constantly updating their hours and I can update one platform instead of having to log into multiple platforms. The analytic data is robust and we use it for our monthly reporting.

Inconvénients

Several glitches and bugs when new features are rolled out. If an API breaks or has issues, users are not alerted or have a place to check for issues.

Réponse de Yext

Thank you for leaving your review, Jason. We're glad that you find great value in our products and services, and that you've saved time updating your data with our platform. We appreciate your feedback around new product roll outs and notifications and will pass that on to our team.

Répondu le 13/05/2019
Utilisateur vérifié
  • Secteur d'activité : Divertissement
  • Taille de l'entreprise : 1 001–5 000 employés
  • Logiciel utilisé tous les jours pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
3

4,0
Publié le 23/04/2019

Awesome platform for multi-unit data management!

Overall Yext provides exceptional results at a reasonable cost.

Avantages

I love the ability to control multiple entities from one source of truth that then populates out to the various networks/data aggregators.

Inconvénients

The review platform could use some revamping/improvements.

Réponse de Yext

Thanks for leaving your review and your helpful feedback.

Répondu le 13/05/2019
spring
  • Secteur d'activité : Internet
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé Autre pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
1
Fonctionnalités
3
Simplicité
4
Support client
2

2,0
Publié le 07/02/2018

Great to use until you stop paying and they reverse the listings

When you pay you see benefits but once you stop paying and it's reversed you didn't get any value just a headache.

Avantages

About five years ago they had a fantastic sales person who provided tons of support and made sure things were quickly resolved.

Inconvénients

Once you stop paying for the service, listing are reversed. I had many conversations with support about this but they just wanted more money and continue paying to fix the issue.

Réponse de Yext

Thank you for leaving a review. Yext does not hold your data hostage. Cancelling your Yext subscription does not overwrite the updates you have already made through Yext, and Yext will not force your listings to revert.

When you cancel your subscription, Yext no longer sends your digital knowledge to the sites in the PowerListings® Network. Afterwards, your digital knowledge becomes subject to the normal data compilation process of each publisher, which may result in your data and content changing over time.

If you have additional questions, please email [email protected].

Répondu le 08/02/2018
Utilisateur vérifié
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
4
Support client
5

5,0
Publié le 25/07/2018

Reputation management made easy

Avantages

I went through the Yext Certified Partner training and test, and found them very informative and beneficial. The team took the time to schedule one-on-one calls for training, and quickly responded to any questions I had. The customer service is wonderful and reason enough to use Yext.

Inconvénients

I wish it were more all-inclusive. Or at least have just a few packages. It felt like any time I asked if I could do 'X' or 'Y' the response was to buy an add on product.

Réponse de Yext

Thank you for leaving a review! We're glad to hear that the Yext Certified Partner training was helpful. We'll share this review with the team. We'll continue working to provide you with great customer service!

We will also pass on your product feedback to our team. If you have additional feedback, please email [email protected].

Répondu le 26/07/2018
Ted
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
3
Simplicité
5
Support client
5

4,0
Publié le 31/01/2018

I used Yext for over a year and it was a great tool for getting client store information...

We published all client information to the web using Yext for over a year.

Avantages

Great customer service, great and easy to use software that quickly and effectively gets client information published on the web.

Inconvénients

Is not consistent and you are held hostage to paying the monthly fee. Once you stop paying all the work you have put into making sure all client information is published is gone.

Réponse de Yext

Thank you for leaving a review. We appreciate the feedback. In regards to a cancelled subscription, Yext does not hold your data hostage. Cancelling your Yext subscription does not overwrite the updates you have already made through Yext, and Yext will not force your listings to revert.

When you cancel your subscription, Yext no longer sends your digital knowledge to the sites in the PowerListings® Network. Afterwards, your digital knowledge becomes subject to the normal data compilation process of each publisher, which may result in your data and content changing over time. Please email [email protected] with additional questions.

Répondu le 01/02/2018
Kyle
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
0

5,0
Publié le 29/04/2019

Essential Local Listings Tool

Avantages

This is an essential tool we use for the majority of our clients. Great for keeping business information consistent across the myriad of online listings.

Inconvénients

No real cons to speak of beyond a couple of technical errors, which were quickly resolved by Yext support.

Réponse de Yext

Thanks for the kind words, Kyle. Great to have MAN Marketing on board as a client!

Répondu le 13/05/2019
Tyler
Tyler
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
4
Simplicité
4
Support client
0

4,0
Publié le 21/09/2019

Mandatory Software for Local SEO

Much like your medicine, you have to take it. Yext is a mandatory tool for local SEO.

Avantages

The title says it all- Yext seemingly has a monopoly on local listings, making it mandatory for local SEO efforts. That said, it is quite effective at what it does.

Inconvénients

The pricing is a little prohibitive and we'd like to see some discounted options for bundle purchases. Otherwise it's fine.

Réponse de Yext

Thank you for your review, Tyler. We appreciate the feedback and will send it along to our team.

Répondu le 01/11/2019
Ben
  • Secteur d'activité : Services financiers
  • Taille de l'entreprise : 501–1 000 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
4
Support client
4

5,0
Publié le 01/05/2019

Supporting our locations

Have really enjoyed working with all the Yext staff. The product fits what we need for listings, reviews and promoting our bank.

Avantages

Ease of updating data on a single platform that pushes out to numerous listings in one update.

Inconvénients

We have encountered some bugs in the system that needed to be addressed. This slowed the process of getting some items completed as quickly as we would of liked. The Yext support team has been helpful in resolving the issues.

Réponse de Yext

Thank you for the helpful feedback, Ben. We're glad to hear that our Support team has been quick to resolve the issues your encountered, and that our products and services have been helpful in promoting Capital City Bank to your customers.

Répondu le 13/05/2019
Andy
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 2–10 employés
  • Logiciel utilisé toutes les semaines pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5,0
Publié le 02/08/2019

Local SEO Experts - This Is For You!

Avantages

- In the industry, there are TWO tools that matter and Yext is one of them!
- A powerful tool that provides updated information on a business and their local listing, making it easy to manage a company's local listings/reputation.
- Saves a WEALTH of time that is only spent on entering hours of operation, address information, etc:.
- Ability to add structured data to your website.
- Yext has the ability to track any inconsistencies or duplications on the internet regarding a company's NAP.

Inconvénients

- Support may take time.
- Social posting is limited to Google - this tool lacks in the social media management department.
- Can be expensive for small businesses - but it's worth the investment if you can afford it.

Réponse de Yext

Thank you so much for your kind words and feedback, Andy!

Répondu le 05/08/2019
Jonathan
  • Secteur d'activité : Marketing et publicité
  • Taille de l'entreprise : 51–200 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
4
Support client
5

5,0
Publié le 18/04/2019

If You Want It, Take it!

Overall it has been a great experience! I like that Yext takes our feedback and implements it into their on going development.

Avantages

Ease of use. The ability to update all connected directories at the same time.

Inconvénients

The inability to send review requests that populate on Google, Yelp and Facebook.

Réponse de Yext

Thank you for leaving your valuable feedback, Jonathan. We're glad to hear that you've had a great experience with our products and services. We appreciate the feedback around our reviews product and will share that with our product team.

Répondu le 23/04/2019

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