En savoir plus sur OpenWater

OpenWater est une solution cloud qui aide les utilisateurs à gérer l'ensemble du cycle de vie des programmes de subventions, de l'inscription à la soumission de divers types de subventions en contactant les bénéficiaires potentiels. Les fonctionnalités clés comprennent la mesure des résultats, le suivi des paiements, le reporting financier, l'auto-inscription et le suivi des subventions. Conçue pour les fondations, les organismes à but non lucratif, les entreprises et les agences gouvernementales, l'interface glisser-déposer d'OpenWater fournit des outils de création de formulaires pour recueillir des coordonnées et les stocker dans une base de données unifiée pour référence ultérieure. L'application axée sur les équipes est dotée d'outils personnalisés comprenant des champs dépendants/multicatégories permettant de recueillir un large éventail de données en fonction des besoins du client. De plus, les administrateurs peuvent gérer l'accès des utilisateurs pour examiner les demandes de subvention sur plusieurs appareils. OpenWater permet aux entreprises d'obtenir une vue d'ensemble des programmes de subventions en cours, de suivre les changements tout au long du processus et de les partager avec les membres de l'équipe pour faciliter la communication. Cette solution est disponible sous forme d'un abonnement mensuel et l'assistance est assurée via de la documentation, le téléphone et d'autres services en ligne.
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Vidéo de OpenWater
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OpenWater - Prix

OpenWater n'est pas disponible en version gratuite. La version payante de OpenWater est disponible à partir de 5 900,00 $US/année.

À partir de :
5 900,00 $US/année
Version gratuite :
Non
Version d'essai gratuite :
Non

Produits similaires à OpenWater

OpenWater - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,3
Fonctionnalités
4,2
Simplicité
4,1
Support client
4,9
Al
Al
  • Secteur d'activité : Automobile
  • Taille de l'entreprise : 5 001–10 000 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 06/05/2024

OpenWater has no competition

Pain-free. They are highly responsive to questions and suggestions. Contest management is an added part of my workload. OpenWater's system keeps it from getting too out of hand.

My supervisor deals with the financial aspects. I don't know the details, but she has been able to secure multi-year discounts.

Avantages

OpenWater's system is powerful and elegant. I'm only a daily user fwhen our contest is live, approximately half the year. I'm always pleasantly surprised by the improvements they've made when I open the next year's contest. I suspect that we are not using OpenWater's system to its full potential, but what we do utilize more than works for us.

Their self-help guides are useful and when they're not, customer service is available (see caveat below). I have had several different dedicated service advisors; all have been uniformly excellent.

Our entrants and judges find the system easy to use.

Inconvénients

Communication is mostly by email. If you want a phone call, you need to make an appointment. That said, they are highly responsive when rare problems arise.

Carol
  • Secteur d'activité : Événementiel
  • Taille de l'entreprise : 11–50 employés
  • Logiciel utilisé tous les jours pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
4
Simplicité
5
Support client
5

4
Publié le 01/05/2024

How Open Water Saved the SME Awards and Scholarship Programs!

It has been a wonderful relationship working with the Open Water Customer Service and OW IT department.

Avantages

Top Notch Customer Service Representatives. I never had to wait for someone to help when I needed it. Ease of implementation. User satisfaction. Virtually effortless to maintain and copy to the next year award cycle.

Inconvénients

I have not found anything to complain about or wish I could have. Our last awards and scholarship was such a horrible software--Open Water has been a dream come true. The obstacle we have had the most problem with is our emails from the Open Water system getting through to our customers/users and not going to their spam accounts.

Brandi
  • Secteur d'activité : Enseignement supérieur
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé toutes les semaines pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
3
Fonctionnalités
4
Simplicité
2
Support client
5

5
Publié le 16/05/2024

Data Management

Overall I have been satisfied with the excellent technical support I received during the height of my event planning and management. I really appreciate having one dedicated support person[sensitive content hidden]). She's great!!

The platform does a great job of being my central hub for collecting submissions.

Avantages

I like having all my symposium submission data in one place and the ability to run reports.

Inconvénients

There is a steep learning curve if you are brining new team members on to manage the platform. It is not an intuitive platform. I don't like the website platform. It lacks the ability to have more customizable features. I end up not using the website for my event because aesthetically it is not appealing.

I wish the virtual display of submissions. Public view was better. It looks outdated.

Mariel
  • Secteur d'activité : Gestion d'organisme à but non lucratif
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé tous les mois pendant plus de deux ans
  • Provenance de l'avis
Rapport qualité-prix
2
Fonctionnalités
2
Simplicité
1
Support client
4

3
Publié le 09/05/2024

Needs to be User Friendly

Avantages

Customer support was responsive when we had any issues

Inconvénients

I did not like the way it is designed, it is not easy to navigate.

Taunie
  • Secteur d'activité : Logiciels
  • Taille de l'entreprise : 201–500 employés
  • Logiciel utilisé Autre pendant plus d'un an
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
4
Simplicité
4
Support client
5

4
Publié le 04/10/2019

A very adaptable solution.

Avantages

We weren't actively looking for a contest management solution but a Sales representative reached out to gauge our interest in OpenWater, after hearing about our Construction Intern Awards scholarship program. Up until that point we had been using Wordpress to manage this competition, which included a lot of manual maintenance, popular voting plugins, a bulky media gathering process, entry content display delays, and several other headaches.

On top of that, we had to use other solutions to manage the judging portion of the contest, which involved either rigging survey products or creating a mess of spreadsheets but both caused confusion for the judges.

What we liked most about OpenWater is that it addressed all of the above problems we were facing and allowed us the freedom to customize almost everything. Every other contest management software that we looked at wouldn't let us use our own CSS/HTML to style the site, relying on some sort of WYSIWIG instead.

After the initial setup, OpenWater was a huge timesaver. We have also had outstanding support reps since the beginning of implementation. We've asked for a lot during our time using OpenWater and they definitely come through for us.

Inconvénients

Our contest is set up in a pretty unconventional way (weekly popular vote-based contests combined with a separate traditional scholarship application), and OpenWater has done a good job of keeping up with our requests. There are several smaller, nit-picky things about the popular vote functionality that could be improved but it's still better than what we were doing before. Another factor that we've had to work around is the fact that the contest dashboard looks the same for everyone who visits the dashboard, regardless of user type (applicant/judge/voter), which can be confusing for some users.

Alternatives envisagées 

Award Force

Pourquoi passer à OpenWater

We decided to choose OpenWater over alternative solutions because of the customization options. We wanted more options than just being able to select our brand colors and upload a logo to a standard form (which is the case with most solutions we came across). OpenWater gave us the freedom to adapt the application portal to match are website CSS as well as other customization options, like SMTP for emailing.

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