En savoir plus sur InSync Healthcare Solutions

Enhance patient care with InSync's fully integrated, easy-to-use, cloud-based healthcare IT solutions configured specifically to your practice and workflows. EHR, practice management, medical billing, telemedicine, e-prescribing and patient portal for practices of all sizes. Configurable to your practice’s unique workflows with custom dashboards, forms, templates, and assessments. Features include group therapy, lab integrations, state reporting, analytics, and tailored onsite or virtual implementation and training to enhance patient care, helps practices maintain compliance, and increase revenue and productivity. Cloud-based for access anywhere, at any time, from any computer, laptop or mobile device. InSync’s platform is flexible across a variety of medical specialties, including mental health, substance abuse, OB/GYN, physical and speech therapy, pediatrics and primary care practices. ONC certified. Spend more time with your patients, not your EHR.
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InSync Healthcare Solutions - Prix

InSync Healthcare Solutions n'est pas disponible en version gratuite.

À partir de:
Non fourni par l'éditeur
Prix:
Contact InSync for pricing information.
Version gratuite :
Non
Version d'essai gratuite :
s/o

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InSync Healthcare Solutions - Avis

Évaluation des fonctionnalités

Rapport qualité-prix
4,5
Fonctionnalités
4,5
Simplicité
4,5
Support client
4,5
5 avis sur 240 Afficher tous les avis
Jennifer L. Jennifer L.
  • Secteur d'activité: Psychologie
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/08/2021

Loving it.

It has all been great. I loved the customization process and getting to be a part planning how we use the system instead of having to bend or redo every internal process in order to fit the system.

Avantages

The integrated clearinghouse info is so helpful. The ability to resubmit claims through InSync is a huge plus. I love that I can work rejected claims within InSync. Prior to this, I was having to wait until I got EOBs to see any rejections or inactive insurance issues. Now, I can catch those issues much faster (sometimes the same day) and fix the issues.

Inconvénients

My least favorite thing is the inability to see visits in patient demographics - financials unless a claim is done. If I have a claim back-log, the front office can't pull the financial details for a client. We were used to a view/edit charges type arrangement that showed visits regardless of whether or not the claim had been processed (which wasn't always a good thing). It's more of an adjustment to how we do things than a criticism of the software.

Pourquoi choisir InSync Healthcare Solutions 

Valant was not great. It had somethings that were good, but when they switched from PPS to IO...it went downhill fast. We had issues or outages almost daily. The "upgrades" they were doing were mentioned and then it would take forever to do them. It was like once you were in Valant, you were stuck with the way they worked. Enhancements don't get made often. They need a better team that listens to clients and the needed features.

Logiciel antérieur 

Valant EHR Suite

Pourquoi passer à InSync Healthcare Solutions

InSync had all the features we'd been seeking and had stellar reviews. We had the opportunity to speak with a reference company that had switched from Valant to InSync. Their reference was great - "best move we've ever made."
Immanuel R. Immanuel R.
  • Secteur d'activité: Psychologie
  • Taille de l'entreprise: 51-200 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 14/10/2021

Well Designed EMR Solution

Great experience overall (except for sales process) After the sales process all of people we worked with were professional and helpful. Jenn really helped us to mold the software to our specific needs and workflows, really a great experience.

Avantages

InSync is a well thought out and designed EMR product. The interface is intuitive and designed to streamline workflows. The things used daily are easily customized per user to make each persons workflow even easier. The implementation and support teams are excellent, really able to help you and guide you through the product with any questions you may have.

Inconvénients

Software is sometimes slow to respond. The sales process could have been better, more clear on our expenses.

Pourquoi choisir InSync Healthcare Solutions 

We needed a much more robust EHR with an ease of consistent charting across all clinicians, reporting capabilities, the ability to easily track patient progress, and the ability to have more secure roles and permissions. InSync has provided us with a great solution.

Logiciel antérieur 

Practice Fusion

Pourquoi passer à InSync Healthcare Solutions

InSync offered the most comprehensive solution for our behavioral health practice.
Brittany E. Brittany E.
  • Secteur d'activité: Hôpitaux et soins de santé
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 6 à 12 mois
  • Provenance de l'avis
Rapport qualité-prix
0
Fonctionnalités
2
Simplicité
1
Support client
0

2
Publié le 17/01/2020

Highly disappointed in this product; if on the fence, look elsewhere

I was initially excited about this new system because of the capabilities that it was said to provide (i.e., customization to meet the needs of the clinic, streamline communication between 2 locations, departments and therapists, ability to complete daily notes quickly and easily, ability to keep up with progress reports and due dates, simple and intuitive user experience). However, from the first day it was a complete nightmare, greatly contributing to my decision to leave the practice and seek employment elsevisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
This system caused me to spend countless extra hours working at home and at the clinic just to troubleshoot. My efficiency and quality as a therapist was compromised; More focus and time was needed to deal with inSync, leaving very little time to plan effective treatment sessions and give clients what they need. In turn, this created dissatisfied clients.

How could it be improved?: The only way this system could improve is to not exist. I not only lost income and time, but I also decided to leave a great company solely due to this software.

Avantages

Implementation team was kind and helpful when on site.

Inconvénients

1. The system was always freezing up causing me to lose paperwork. If it didn’t freeze, sometimes it would take 30+ minutes to load the next page or save when working on things like evaluations.
2. The user interface is very complex to navigate and learn. Requiring countless hours of unpaid work.
3. As a supervisor, it was always difficult to review my assistants paperwork remotely. We eventually had to schedule extra time outside of our normal duties just to sit down and go over paperwork face to face.
4. Whenever there were updates, so many things would change, it was like learning the system all over again.
5. Patient files, names, contact info and important dates were very difficult to access causing many miscommunication between therapist and families. where.
6. Printed documentation was poorly formatted, further impacting my professional image as well as the clinic's

Dalene O. Dalene O.
  • Secteur d'activité: Psychologie
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
4
Fonctionnalités
5
Simplicité
3
Support client
5

4
Publié le 20/10/2021

Great

Great Implement program. The training is great. The trainers are very patient and great to work with. Overall, the time that is being saved from working with InSync is great, and makes up for the cost of the program.

Avantages

It is web based so we can use it any office and at home. Everything we need for the practice is all in one place.

Inconvénients

The wording that is used in the software was a little hard to get used to at first. Takes some time to understand and use all that it offers.

Alternatives envisagées 

TheraNest, SimplePractice et TherapyNotes

Pourquoi choisir InSync Healthcare Solutions 

Needed better web base, with better customer support. Insync offered more services for what we needed.

Logiciel antérieur 

TheraNest

Pourquoi passer à InSync Healthcare Solutions

Just a better software over all for the cost. Theranest charged us way to much even before going live with them.
Nora B. Nora B.
  • Secteur d'activité: Psychologie
  • Taille de l'entreprise: 11-50 employés
  • Logiciel utilisé tous les jours pendant 1 à 5 mois
  • Provenance de l'avis
Rapport qualité-prix
5
Fonctionnalités
5
Simplicité
5
Support client
5

5
Publié le 19/08/2021

Thorough Implementation Process

Overall, I am very pleased with the processes we have been through so far.

Avantages

I like the special attention and customization to our Agency's specific needs. I also am grateful for the willingness to build enhancements and create forms that would work for us.

Inconvénients

There a couple features that I feel should not be able to override but are not.

Alternatives envisagées 

SimplePractice

Pourquoi choisir InSync Healthcare Solutions 

InSync was far superior and offered much more benefits, better customer service and supported more than one internet browser.

Logiciel antérieur 

OfficeEMR

Pourquoi passer à InSync Healthcare Solutions

Way more feature and customization for our needs.

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