--- description: Avis sur MasterControl Quality Excellence : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MasterControl Quality Excellence | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels pour laboratoires d'analyses médicales](/directory/4538/medical-lab/software) > [MasterControl Quality Excellence](/software/142000/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.softwareadvice.fr/software/142000/mastercontrol Page : 1/23\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/142000/mastercontrol?page=2) > MasterControl Quality Excellence (une solution logicielle de QMS \[Quality Management System\]) est un système de gestion de la qualité intégré qui rend inutile les processus de gestion de la qualité sur papier. Il aide les entreprises spécialisées dans les sciences de la vie à se conformer plus efficacement aux normes de qualité de la FDA et ISO en constante évolution. MasterControl Quality Excellence permet à plus de 1 000 clients dans 30 pays de gérer leurs processus de qualité et de conformité et de commercialiser leurs produits à moindre coût avec efficacité, quelles que soient les réglementations auxquelles ils sont confrontés. MasterControl QMS vous aide également à automatiser l'affectation des tâches, la planification, le suivi, le tracking, la remontée, la révision et l'approbation de tous les processus basés sur des documents. L'application principale de la suite MasterControl intègre tous les processus de qualité, y compris le contrôle des modifications, les plaintes des clients, les CAPA (Corrective And Preventive Action) et les audits. MasterControl propose également une solution de fabrication appelée MasterControl Manufacturing Excellence. Il s'agit d'une suite de solutions validées qui automatise le cycle de production de bout en bout et qui s'intègre parfaitement à d'autres applications d'entreprise, notamment celles de MRP (Material Resource Planning), de MES (Manufacturing Execution System), d'ERP (Enterprise Resource Planning), de MOM (Management, Operations and Maintenance) et de planification de la production. > > Conclusion : 539 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 539 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: MasterControl - **Pays**: Salt Lake City, É.-U. - **Entreprise fondée en**: 1994 ## Contexte commercial - **Prix à partir de**: 25 000,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français, japonais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Irlande, Islande, Italie, Japon, Jersey, Malaisie, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines et 12 de plus ## Fonctionnalités - Accès mobile - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Analyse des causes profondes - Analyse prédictive - Archivage et rétention - Assurance qualité - Automatisation de documents - Codage et contrôle de documents - Comparaison des versions - Conformité FDA - Conformité ISO - Contrôle de qualité - Contrôle des processus métiers - Contrôle du processus d'approbation - Contrôle qualité des fournisseurs - Contrôles/Permissions d'accès - Document Check-in/Check-out - Définition des priorités ## Intégrations (3 au total) - Microsoft Excel - Microsoft PowerPoint - Microsoft Word ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour laboratoires d'analyses médicales](https://www.softwareadvice.fr/directory/4538/medical-lab/software) ## Catégories connexes - [Logiciels pour laboratoires d'analyses médicales](https://www.softwareadvice.fr/directory/4538/medical-lab/software) - [Logiciels d'audit](https://www.softwareadvice.fr/directory/4188/audit/software) - [Logiciels de pharmacie](https://www.softwareadvice.fr/directory/88/pharmacy/software) - [Logiciels PLM](https://www.softwareadvice.fr/directory/444/product-lifecycle-management/software) - [Logiciels de conformité](https://www.softwareadvice.fr/directory/4363/compliance/software) ## Logiciels similaires 1. [NetSuite](https://www.softwareadvice.fr/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2062 reviews) 2. [Mitti (by SafetyCulture)](https://www.softwareadvice.fr/software/113670/iauditor) — 4.6/5 (355 reviews) 3. [QT9 QMS](https://www.softwareadvice.fr/software/152728/qt9) — 4.8/5 (124 reviews) 4. [Qualio](https://www.softwareadvice.fr/software/152557/qualio) — 4.6/5 (138 reviews) 5. [Dot Compliance](https://www.softwareadvice.fr/software/239986/dot-compliance) — 4.4/5 (94 reviews) ## Avis ### "A decent QMS for Bio-Pharma clients with room for improvement" — 3.0/5 > **Sheshank** | *2 juillet 2026* | Biotechnologie | Taux de recommandation : 7.0/10 > > **Avantages**: Documents, Training modules are easy to use. The new AI tools being added are improving the robustness of the QMS. Customer support and compliance matters are handled well too > > **Inconvénients**: Certain areas such as Supplier quality and Audit modules have been outdated and ignored for years. They are an important part of a QMS suite and must enhanced soon. > > The experience overall is good. The system has it's strengths and is making efforts to make itself AI ready. However, certain modules need significant enhancements to qualify for the status of a complete QMS suite. ----- ### "Robust eQMS platform for regulated environments" — 4.0/5 > **Simone** | *20 mai 2026* | Produits pharmaceutiques | Taux de recommandation : 7.0/10 > > **Avantages**: MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices. One of its main strengths is the ability to centralize quality processes including CAPA, deviations, change controls, training management, document control and audit management within a single integrated environment. The workflow configuration is flexible and supports compliance with GxP requirements, electronic signatures and audit trails. It also improves traceability, collaboration between departments and overall inspection readiness. The reporting and dashboard capabilities are useful for trending and KPI monitoring. > > **Inconvénients**: The platform can sometimes feel complex and not fully intuitive for end users, especially during the initial learning phase. Certain configurations and workflow customizations require significant administrative support and can become time-consuming. Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets. Reporting customization could also be more flexible without requiring advanced configuration knowledge. > > Overall, my experience with MasterControl Quality Excellence has been positive. It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites. It is particularly valuable for organizations looking to move from paper-based systems to a more integrated electronic quality management approach. ----- ### "Utilisation de MasterControl" — 4.0/5 > **Utilisateur vérifié** | *20 mai 2026* | Biotechnologie | Taux de recommandation : 10.0/10 > > **Avantages**: Facile à utiliser pour les utilisateurs finaux et les administrateurs. J'apprécie la simplicité de configuration du système et sa flexibilité. > > **Inconvénients**: Le reporting est un peu difficile, la vue d'ensemble des tâches de qualité est difficile > > I like the system because of its flexibility and you can always find a way to implement required features. ----- ### "Reliable Quality Management, but Implementation Can Be Challenging" — 4.0/5 > **Marco** | *16 février 2026* | Biotechnologie | Taux de recommandation : 8.0/10 > > **Avantages**: What I liked most about MasterControl Quality Excellence is its strong focus on compliance and its ability to streamline collaboration across teams. The system provides clear, structured workflows that support efficient task management and full traceability. I especially appreciate the ready‑to‑use digital forms, which are already designed around industry‑standard processes and allow teams to start working immediately without lengthy configuration. > > **Inconvénients**: The main limitations I experienced with MasterControl Quality Excellence are related to usability and system stability. The interface can feel unintuitive for new users, requiring more training than expected to become fully comfortable. Additionally, some modules still show occasional bugs or inconsistent behaviors that slow down daily operations and require follow‑up with support. Implementation can also be time‑consuming due to the complexity of the platform and the level of coordination needed across teams. > > MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features. However, the platform could benefit from improved usability, quicker bug resolution, and more competitive pricing. It’s a great fit for organizations with strict regulatory requirements and structured internal processes. ----- ### "Qx Docs/Training/AQEM Review" — 4.0/5 > **Aubrey** | *4 août 2026* | Produits pharmaceutiques | Taux de recommandation : 8.0/10 > > **Avantages**: I like how seamlessly documents and training integrate together and how easy it is to find information once documents are linked. The document collaboration takes some getting used to but works very well once you understand the flow. The system is very flexible in terms of different workflows and document types. > > **Inconvénients**: The searchability of the AQEM module is pretty poor compared to documents and training. Insights does help with trending but searching for a specific quality event without knowing the number up front is difficult. Additionally, controlled printing is a little bit of a hassle and is less flexible than the rest of Qx. > > Overall jumping into Qx was a huge learning curve but well worth it for the functionality and streamlining of training and document updates. ----- Page : 1/23\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/142000/mastercontrol?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/142000/mastercontrol) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées