--- description: Avis sur MasterControl Quality Excellence : présentation du système, fonctionnalités et tarifs. Obtenez des démos gratuites et comparez ce logiciel avec d'autres applications. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MasterControl Quality Excellence | Avis, prix et démonstrations - SoftwareAdvice FR --- Breadcrumb: [Accueil](/) > [Logiciels pour laboratoires d'analyses médicales](/directory/4538/medical-lab/software) > [MasterControl Quality Excellence](/software/142000/mastercontrol) # MasterControl Quality Excellence Canonical: https://www.softwareadvice.fr/software/142000/mastercontrol Page : 1/23\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/142000/mastercontrol?page=2) > MasterControl Quality Excellence (une solution logicielle de QMS \[Quality Management System\]) est un système de gestion de la qualité intégré qui rend inutile les processus de gestion de la qualité sur papier. Il aide les entreprises spécialisées dans les sciences de la vie à se conformer plus efficacement aux normes de qualité de la FDA et ISO en constante évolution. MasterControl Quality Excellence permet à plus de 1 000 clients dans 30 pays de gérer leurs processus de qualité et de conformité et de commercialiser leurs produits à moindre coût avec efficacité, quelles que soient les réglementations auxquelles ils sont confrontés. MasterControl QMS vous aide également à automatiser l'affectation des tâches, la planification, le suivi, le tracking, la remontée, la révision et l'approbation de tous les processus basés sur des documents. L'application principale de la suite MasterControl intègre tous les processus de qualité, y compris le contrôle des modifications, les plaintes des clients, les CAPA (Corrective And Preventive Action) et les audits. MasterControl propose également une solution de fabrication appelée MasterControl Manufacturing Excellence. Il s'agit d'une suite de solutions validées qui automatise le cycle de production de bout en bout et qui s'intègre parfaitement à d'autres applications d'entreprise, notamment celles de MRP (Material Resource Planning), de MES (Manufacturing Execution System), d'ERP (Enterprise Resource Planning), de MOM (Management, Operations and Maintenance) et de planification de la production. > > Conclusion : 540 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 540 Avis | | Simplicité d’utilisation | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos de l'éditeur - **Société**: MasterControl - **Pays**: Salt Lake City, É.-U. - **Entreprise fondée en**: 1994 ## Contexte commercial - **Prix à partir de**: 25 000,00 $US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, français, japonais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Chine, Danemark, Espagne, Finlande, France, Irlande, Islande, Italie, Japon, Jersey, Malaisie, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines et 12 de plus ## Fonctionnalités - Accès mobile - Alertes par e-mail - Alertes/Notifications - Alerts/Escalation - Analyse des causes profondes - Analyse prédictive - Archivage et rétention - Assurance qualité - Automatisation de documents - Codage et contrôle de documents - Comparaison des versions - Conformité FDA - Conformité ISO - Contrôle de qualité - Contrôle des processus métiers - Contrôle du processus d'approbation - Contrôle qualité des fournisseurs - Contrôles/Permissions d'accès - Document Check-in/Check-out - Définition des priorités ## Intégrations (16 au total) - ADP Workforce Now - Arena - ComplianceWire - Microsoft 365 - Microsoft SQL Server - My Telescope competitive compass - NetSuite - PowerBI Portal - SAP BTP - Sage - ServiceNow - SharePoint Integration - Snowflake - Tableau - UKG Pro ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/e-mail - FAQ/forums - Base de connaissances - Support téléphonique - Chat ## Category - [Logiciels pour laboratoires d'analyses médicales](https://www.softwareadvice.fr/directory/4538/medical-lab/software) ## Catégories connexes - [Logiciels pour laboratoires d'analyses médicales](https://www.softwareadvice.fr/directory/4538/medical-lab/software) - [Logiciels d'audit](https://www.softwareadvice.fr/directory/4188/audit/software) - [Logiciels de pharmacie](https://www.softwareadvice.fr/directory/88/pharmacy/software) - [Logiciels PLM](https://www.softwareadvice.fr/directory/444/product-lifecycle-management/software) - [Logiciels de conformité](https://www.softwareadvice.fr/directory/4363/compliance/software) ## Logiciels similaires 1. [NetSuite](https://www.softwareadvice.fr/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2078 reviews) 2. [Mitti (by SafetyCulture)](https://www.softwareadvice.fr/software/113670/iauditor) — 4.6/5 (355 reviews) 3. [QT9 QMS](https://www.softwareadvice.fr/software/152728/qt9) — 4.8/5 (126 reviews) 4. [Qualio](https://www.softwareadvice.fr/software/152557/qualio) — 4.6/5 (138 reviews) 5. [Fishbowl](https://www.softwareadvice.fr/software/1700/fishbowl-inventory-scm) — 4.2/5 (1132 reviews) ## Avis ### "MasterControl Qx Review" — 5.0/5 > **Phyllis** | *28 août 2026* | Appareils médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: Hands down the best support from any QMS software company that I have personally used - and that includes bespoke systems. MasterControl really listens to its users and is actively engaged with its customer base. > > **Inconvénients**: The UI is starting to show its age and as an administrator, can be somewhat complex. However, this complexity has a purpose to keep things simple for the end user. > > Overall, the experience with Qx has been great. The system does what it needs to with few issues. For the most part, MC is responsive and fixes these issues. However, reporting can be challenging with data "living" in multiple reports, requiring outside services to combine them into something usable (e.g., 6 fields you need are on one report, and 3 are on another) and the "new" report solution still has many data errors and latency issues. ----- ### "Robust eQMS platform for regulated environments" — 4.0/5 > **Simone** | *20 mai 2026* | Produits pharmaceutiques | Taux de recommandation : 7.0/10 > > **Avantages**: MasterControl Quality Excellence is a solid and comprehensive eQMS platform, particularly suitable for highly regulated industries such as pharmaceuticals and medical devices. One of its main strengths is the ability to centralize quality processes including CAPA, deviations, change controls, training management, document control and audit management within a single integrated environment. The workflow configuration is flexible and supports compliance with GxP requirements, electronic signatures and audit trails. It also improves traceability, collaboration between departments and overall inspection readiness. The reporting and dashboard capabilities are useful for trending and KPI monitoring. > > **Inconvénients**: The platform can sometimes feel complex and not fully intuitive for end users, especially during the initial learning phase. Certain configurations and workflow customizations require significant administrative support and can become time-consuming. Some modules could benefit from a more modern and user-friendly interface, and system performance may occasionally slow down when handling large processes or extensive datasets. Reporting customization could also be more flexible without requiring advanced configuration knowledge. > > Overall, my experience with MasterControl Quality Excellence has been positive. It is a reliable and mature solution for managing quality systems in regulated environments and it supports digital transformation initiatives effectively. While there are areas that could be improved in terms of usability and flexibility, the platform provides strong compliance support and helps standardize quality processes across different functions and sites. It is particularly valuable for organizations looking to move from paper-based systems to a more integrated electronic quality management approach. ----- ### "Utilisation de MasterControl" — 4.0/5 > **Utilisateur vérifié** | *20 mai 2026* | Biotechnologie | Taux de recommandation : 10.0/10 > > **Avantages**: Facile à utiliser pour les utilisateurs finaux et les administrateurs. J'apprécie la simplicité de configuration du système et sa flexibilité. > > **Inconvénients**: Le reporting est un peu difficile, la vue d'ensemble des tâches de qualité est difficile > > I like the system because of its flexibility and you can always find a way to implement required features. ----- ### "Excellent traceability, training and Support for multiple departments" — 4.0/5 > **Karina** | *30 juillet 2026* | Produits pharmaceutiques | Taux de recommandation : 8.0/10 > > **Avantages**: The Documents and training module are so easy to use. I love how multiple collaborators can work on something and you have traceability of who added what. Also, training tasks are easy to assign and automate so that you never have to fall behind. The supplier module has also been great for us so that we are able to keep track of our approved suppliers and which products they supply to us. We have even be able to indicate which markets the products are approved for which helps our demand/planning and purchasing teams. > > **Inconvénients**: The Audit module needs to be updated. When we were using it, there were many defects and work arounds that we had to use. This caused a lot of inefficiencies in our process as we had to restart multiple times. > > Overall, we would recommend using MasterControl. They have so many tools to support you in whatever stage of the process you are in. Customer support is outstanding and we always have a quick response to the issues we are dealing with. We feel well supported and taken care of. ----- ### "Reliable Quality Management, but Implementation Can Be Challenging" — 4.0/5 > **Marco** | *16 février 2026* | Biotechnologie | Taux de recommandation : 8.0/10 > > **Avantages**: What I liked most about MasterControl Quality Excellence is its strong focus on compliance and its ability to streamline collaboration across teams. The system provides clear, structured workflows that support efficient task management and full traceability. I especially appreciate the ready‑to‑use digital forms, which are already designed around industry‑standard processes and allow teams to start working immediately without lengthy configuration. > > **Inconvénients**: The main limitations I experienced with MasterControl Quality Excellence are related to usability and system stability. The interface can feel unintuitive for new users, requiring more training than expected to become fully comfortable. Additionally, some modules still show occasional bugs or inconsistent behaviors that slow down daily operations and require follow‑up with support. Implementation can also be time‑consuming due to the complexity of the platform and the level of coordination needed across teams. > > MasterControl Qx is a solid and compliance‑focused quality management system that delivers strong collaboration and form management features. However, the platform could benefit from improved usability, quicker bug resolution, and more competitive pricing. It’s a great fit for organizations with strict regulatory requirements and structured internal processes. ----- Page : 1/23\ Suivant: [Page suivante](https://www.softwareadvice.fr/software/142000/mastercontrol?page=2) ## Liens - [Afficher sur SoftwareAdvice](https://www.softwareadvice.fr/software/142000/mastercontrol) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Données structurées